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Tab Groups Not Syncing

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for sync… (read more)

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

Asked by lando-tech 4 months ago

Answered by Denys 4 months ago

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Since I installed the Firefox 141.0 update I can't login to Reddit #2

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today. In a nutshell, ins… (read more)

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today.

In a nutshell, installing the new Firefox 141.0 update conflicts with the Reddit login procedure making it impossible to do so. Here is the issue as reported yesterday for more detail:

https://support.mozilla.org/en-US/questions/1524793

I followed the suggestions I was given, i.e. to try logging in at the Old Reddit site (https://old.reddit.com/r/firefox/) and to disable my Adblock Plus extension, neither of which worked.

BTW, I tried logging into Reddit using another browser and it works fine.

So I performed another System Restore to eliminate the Firefox 141.0 update, then went into Firefox Settings and disabled "Automatically install updates", and can log into Reddit again with no problem.

Firefox is my preferred browser and Reddit is my preferred social media site, so I'll have to stop updating Firefox from this point on unless and until the developers correct the issue, or someone can provide insight into what's causing this and what to do about it.

Below are screen shots of the Reddit notices I get when trying to login with the Firefox 141.0 update installed:

Asked by phoenix71 3 months ago

Last reply by Kiki 3 months ago

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Firefox ESR 115.23.0

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - ca… (read more)

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - can you disable reCAPTCHA when logging in to this site?

Asked by anedy 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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alert about firefox 78.15.0esr 64-bit for mac el capitan 10.11.6

Hello! My 15 year old mac el capitan- 10.11.6 is in very good condition. Please do anything to make final update or let me pay privately to update this browser for chase… (read more)

Hello!

My 15 year old mac el capitan- 10.11.6 is in very good condition. Please do anything to make final update or let me pay privately to update this browser for chase bank and proton.me

Thanks for any response

Asked by Paul Hyski 5 months ago

Last reply by James (doing minimal support) 5 months ago

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Address bar no longer lets me select a search engine using the up and down arrows

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine. For example, if I want to search for something on Wikiped… (read more)

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine.

For example, if I want to search for something on Wikipedia instead of my default DuckDuckGo, I used to just type the search term, press the down arrow twice and hit enter. If I wanted to search for a youtube video, I'd hit the down arrow three times, etc. The selector for different search engines in the address bar seems to have changed in a way that no longer allows this sort of quick and easy keyboard-only method. Is there a way to re-enable the use of up and down arrows to quickly select a different search engine?

Asked by askandanswer 4 months ago

Answered by Denys 4 months ago

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Security Breach and Continuous Issues on iOS Device

Dear Firefox Support Team, I hope this message finds you well. My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Fir… (read more)

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: Mod's note: PII removed

          • @gmail.com
          • @icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

Asked by Mohammad k 5 months ago

Last reply by Kiki 5 months ago

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"Bookmarks" being placed in "Bookmarks" locaed unbder the Menu Tab

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Applic… (read more)

Greetings Ya'll,

Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Application Menu" Tab.

I've found that the "New Bookmarks" can be "Dragged" as a copy to "Bookmarks", from the "Bookmarks" located in the menu, for they will stay there unless I delete them

I can not move the "Bookmarks" back to "Other Bookmarks"

Would I lose My Bookmarks, If I "Refresh" Firefox, as suggested in the "Troubleshooting Section? If there is a chance of this happening then that would Absolutely Be Catastrophic!!

"Give Firefox a tune up

The Refresh Firefox feature can fix many issues by restoring Firefox to its default state while saving your essential information. Consider using it before going through a lengthy troubleshooting process."

Asked by David DeBord 3 months ago

Last reply by Denys 2 months ago

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How to disable the Enterprise Roots preference

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have … (read more)

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have to delete certificate every time I re start windows 11 desk top pc.

Any other advice? Thanks

Asked by DK2025 5 months ago

Answered by Denys 4 months ago

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unlock firefox

Every several months, I get this message when I try to access a saved password. "Unlock Firefox" Why does this happen.??? AND WHY CAN'T I SIMPLY CALL A TECH AT FIREFO… (read more)

Every several months, I get this message when I try to access a saved password.

"Unlock Firefox"

Why does this happen.???

AND WHY CAN'T I SIMPLY CALL A TECH AT FIREFOX TO HELP ME SOLVE THIS PROBLEM.????

THE TOUBLE SHOOTING ON THIS SITE IS [expletive] RIDICULOUS.

Asked by ALANBECK4475 4 months ago

Last reply by Paul 4 months ago

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Save websites to Firefox Icon in the taskbar

Hello everyone. I use the firefox browser for years with the windows 10. I used to click on a favorite website with the right mouse button. Drag and drop on the Firefox i… (read more)

Hello everyone. I use the firefox browser for years with the windows 10. I used to click on a favorite website with the right mouse button. Drag and drop on the Firefox icon in the taskbar at the bottom of the monitor. When I need this website again, I would just right click on the firefox Icon in the taskbar and would see a list of all my saved websites. I would select the website I wanted and that opened my preferred website oince again. Since I have upgraded to windows 11 this no longer works. Can anyone tell me if this is still possibke to save the preferred websites in the firefox icon in the taskbar? Any help would be greatly appreciated. Thank you

Asked by Steven16 4 months ago

Answered by Denys 4 months ago