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Downloaded files on private browser

Hello, Today i was working on a friend laptop, i was using the private browser while i was downloading a very sensitive files, after closing the private window i couldn’t… (read more)

Hello, Today i was working on a friend laptop, i was using the private browser while i was downloading a very sensitive files, after closing the private window i couldn’t find the files is that normal? Also, do you think that the files might be found, or they gone for life? Cuz i don’t wanna my friend to maybe find them one day.

Asked by Hassan 5 months ago

Last reply by Hassan 5 months ago

always creates a Download Directory

so I personally never use the Download Directory, because I anyway always select the Download location. but even though I set the location to XYZ it creates a ~/Download … (read more)

so I personally never use the Download Directory, because I anyway always select the Download location. but even though I set the location to XYZ it creates a ~/Download Directory. I Also tired to set the default download location directly to my Home directory, but it still creates the ~/Download Directory.

I am not sure if it's a bug or if I can disable it, or if Firefox need too do it. but it becomes annoying to always delete the ~/Download Directory.

maybe it is an OS septic problem? (ArchLinux btw) but I highly doubt that.

so why does it always, and I mean always create a ~/Download Directory when I download, even though I never selected it, it's Just empty e.c.t.

Asked by nonamed duck 5 months ago

Last reply by jeff-g 5 months ago

  • Archived

Can't uncompress download of Firefox 135.0

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing. curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?produc… (read more)

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing.

curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" && tar -C /tmp -xjf /tmp/firefox.tar.bz2 firefox

Starting with 135.0 the tar command fails with:

bzip2: (stdin) is not a bzip2 file.
tar: Child returned status 2
tar: Error is not recoverable: exiting now 

134.0.2 works: curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-134.0.2....

A couple questions: - What has changed? Is there some other way we need to download and uncompress? - Is there any documentation of the supported query params for https://download.mozilla.org

Thanks, Paul

Asked by pwbennet 10 months ago

Last reply by NoahSUMO 10 months ago

  • Archived

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Can't download anything (including extensions). Wont work in safe mode, wont with extensions disabled

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googl… (read more)

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

Asked by Andy Wallisch 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Solved
  • Archived

When downloading from Outlook on the web using Firefox ESR, an unnecessary string is added to the file name.

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automa… (read more)

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automatically inserted at the beginning of the file name, which is causing issues. This phenomenon does not occur with other browsers such as Edge or Chrome.

Is there a way to solve this problem?

Asked by fujioka25a 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Where can I find downloaded files on iPhone?

I downloaded a file from adobe.com and I cannot find it. I also can’t find a setting in firefox for downloaded files location. I searched the iPhone “files” app for ”pdf”… (read more)

I downloaded a file from adobe.com and I cannot find it. I also can’t find a setting in firefox for downloaded files location. I searched the iPhone “files” app for ”pdf” and couldn’t find it. I performed the same action on Safari and the file instantly showed up in my downloads folder. Any ideas? iPhone 16 iOS 18.1.1 Firefox 134.1 Thank you Yaron

Asked by yaron2 10 months ago

Last reply by yaron2 10 months ago

  • Solved

Firefox doesn't use most recently opened folder on YouTube

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same … (read more)

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same folder. I have tried to find a solution to this and I can't find one. Even removing cookies and site data on YouTube did nothing.

I am genuinely confused and would really appreciate some help.

Asked by Stefan 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

"Subject: Feature Request: Option to Download PDFs as JPGs in Firefox

Dear Firefox Team, I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox. Currently, when we encounter a PDF f… (read more)

Dear Firefox Team,

I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox.

Currently, when we encounter a PDF file on the web, Firefox only allows us to view or download it as a PDF. It would be incredibly beneficial if, when a user clicks on a PDF link (or during the download prompt), there was an option to choose whether to download the file as a PDF or as a JPG image.

This functionality would save users a considerable amount of time and effort by eliminating the need to use third-party online converters or desktop software to transform PDFs into JPGs. This is particularly useful for extracting images or specific pages from documents for quick sharing, presentations, or website use.

I believe this feature aligns with Firefox's commitment to user convenience and efficiency. Thank you for considering this suggestion."

Asked by Shafiqul Islam 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 4 months ago

Answered by TyDraniu 4 months ago

  • Archived

Saving downloaded files

I have set up a preferred download location in Settings and also ticked the "Always ask you where to save files" box, so for every download, the default location comes up… (read more)

I have set up a preferred download location in Settings and also ticked the "Always ask you where to save files" box, so for every download, the default location comes up in the download screen.

However, I regularly want to download a number of files in succession to the same non-default location and it is a pain to set it up each time. Is there any way to get Firefox to remember the last location used to save a file and offer it each time (at least in each session) for downloads?

I'm running Firefox 135.01 (64-bit) on Windows 11.

Many thanks.

Mike

Asked by felixtcat 9 months ago

Last reply by felixtcat 9 months ago

  • Archived

CSV-file downloaded with PDF-extension

Hi, I'm running into an issue where when I download a CSV-file from a website it's downloading as a pdf when it should be downloading as a csv. If I after the download re… (read more)

Hi, I'm running into an issue where when I download a CSV-file from a website it's downloading as a pdf when it should be downloading as a csv. If I after the download rename the file back to the csv-extension, I can open it in Excel. Any ideas? I run Linux on my laptop.

Asked by henrik41 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

How to stop files I open in FF from automatically downloading

There was a previous thread but i cannot see that any solution was offered. This is so inconvenient that if i cannot solve this i will be obliged to use another browser … (read more)

There was a previous thread but i cannot see that any solution was offered. This is so inconvenient that if i cannot solve this i will be obliged to use another browser

Asked by general29 5 months ago

Last reply by general29 5 months ago

  • Solved
  • Archived

Downloads button not opening file in application

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desire… (read more)

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desired application. After a failed upgrade to 24.04 I had to do a reinstall and now in Kubuntu 24.04, if I click on a downloaded file it will always bring up a window with "Open the file link with okular?" and the buttons Cancel and Open Link below. How do I go back to the previous way of it working?

Asked by Mark 9 months ago

Answered by Mark 9 months ago