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installing firefox

Really want to get rid of Edge and start using Firefox. However the last two times I downloaded and installed it looked like I had a huge number of trackers. I run Glar… (read more)

Really want to get rid of Edge and start using Firefox. However the last two times I downloaded and installed it looked like I had a huge number of trackers. I run Glarys Utilities regularly and this is where I found trackers. I do I install Firefox and protect myself from trackers.

Asked by Gary Hunt 5 months ago

Last reply by cor-el 5 months ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 5 months ago

Last reply by James 5 months ago

No release notes!

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, … (read more)

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, I wondered if 15.4.2 had fixed the bug they introduced in 15.4.1. I installed it and clicked on the usual place for release notes, and got an error message -- that page doesn't exist! They always put out release notes when a new version comes out. This time they didn't. Things really seem to be falling apart at MZLA.

And no, they haven't fixed the bug. Mailnews_scroll... in advanced settings still works backwards (set it to false if you want it to work).

Asked by fred37 5 months ago

Last reply by sfhowes 5 months ago

1 inbox multiple email multiple folders

Hi i'm trying to use 1 inbox for multiple emails but inside the inbox i want folders to act as different inboxes (i know it sounds complicated). for example as i provide… (read more)

Hi i'm trying to use 1 inbox for multiple emails but inside the inbox i want folders to act as different inboxes (i know it sounds complicated).

for example as i provided in the picture i want to use the inbox named Eurasia as the main inbox and create folders within which i will use them as receivers for the all the other emails (Carlos, Sophia, Sent).

Is this possible and if yes please if you could provide me with a step by step guide.

P.S the emails are POP3 as well as the second screen shot if from MS Outlook and it's the final result of what i want.

Thank you in advance.

Asked by Felino Castaneda 5 months ago

Last reply by Toad-Hall 5 months ago

migration

I have migrated sackvilleandlane@westnet.com.au from Westnet to The Messaging Company, they tell me it is successful, but I cannot get emails. They now tell me it is my p… (read more)

I have migrated sackvilleandlane@westnet.com.au from Westnet to The Messaging Company, they tell me it is successful, but I cannot get emails. They now tell me it is my provider. Can you please fix it for me? With thanks Heather

Asked by sackvilleandlane 5 months ago

Last reply by david 5 months ago

prevent downloading the same file twice

Sometimes, firefox will download the same file twice (or more) when I still have it. I do NOT want to turn off automatic downloading. I am asking, how to make firefox c… (read more)

Sometimes, firefox will download the same file twice (or more) when I still have it.

I do NOT want to turn off automatic downloading.

I am asking, how to make firefox check if the file already exists before downloading.

I understand that sometimes you willl download multiple files from a website, but, even though they are all called "image.jpg" they are all in fact different pictures.

So, I think the solution to this is, when downloading a file, firefox should check if the file already exists.

If it does exist, start the download for file(1) as usual, but ask the user

"A file with this name already exists, are you sure you want to download it again ?"

And the choices should be

Yes (download continues) yes, and do not ask again for this filename (download continues) No (download is interrupted and partial file is deleted)

Asked by Salon 5 months ago

Last reply by Dropa 5 months ago

Unable to login to Thunderbird with live.com

When I try to start Thunderbird I'm unable to login with my live.com credentials. The error says: "We can't sign you in..." Don't have cookies turned on. Any ideas? … (read more)

When I try to start Thunderbird I'm unable to login with my live.com credentials. The error says: "We can't sign you in..." Don't have cookies turned on. Any ideas?

Thanks

Asked by Ed Schaefer 6 months ago

Last reply by Matt 6 months ago

Firefox browser seems to corrupt My Norton page.

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button… (read more)

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button erroneously shows "Set Up", and when pressed the surrounding oval turns blue and nothing else happens - forever! That button should say "Access Vault". Also, he Feature Setup incorrectly shows Password Manager as not being setup when it already is on, active, and functioning in other areas of Norton 360, and surprisingly through the Firefox browser extension NPM button. This apparent MY Norton syncing problem only happens with Firefox, not when using Edge or Chrome.

Asked by bflo142 5 months ago

Last reply by cor-el 5 months ago

Firefox APK for Quest 3 install

I could extract the Firefox apk from my phone and sideload this onto my quest, but I don't understand why Mozilla don't make an apk available for direct download or make … (read more)

I could extract the Firefox apk from my phone and sideload this onto my quest, but I don't understand why Mozilla don't make an apk available for direct download or make Firefox available via the Meta store. The latter I can understand as it's more time an effort, but I'm at a loss regarding the direct apk availability.

Does anyone know why this is only downloadable via Google Play?

Cheers

Asked by jim.clow 5 months ago

Last reply by minstine 3 months ago

Import/export problem to a new computer

I have a 39 gig profile folder on a win7 computer and have copied it to a hard drive Trying to import to a win11 computer by importing from profile folder. Before anyt… (read more)

I have a 39 gig profile folder on a win7 computer and have copied it to a hard drive Trying to import to a win11 computer by importing from profile folder. Before anything moves I get an unexpected error with no explanation Don’t know if I need to try a little at a time or if that even matters

Asked by Hookings 5 months ago

Last reply by Matt 5 months ago

Firefox downloaded and installed, but absolutely impossible to lauch !

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get… (read more)

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get the same error message. I uninstalled, reinstalled, restarted the PC, but I still have the same problem, even starting from firefox.exe in Windows (C:) >Programs>Mozilla Firefox. Could it be possible that Microsoft is blocking the launch of Mozilla Firefox? Thank you in advance for your help. Attached is a screenshot of the error message. Fortunately, my Mozilla Thunderbird (15.4.2 (64 bits) works fine...

Asked by pn-nuyt 5 months ago

Last reply by zeroknight 5 months ago

Thunderbird "Mbox All mail Including Spam and Trash-002.mbox larger than 4GB, skipping"

I created a Google Takeout file for my emails in my old gmail account which I am trying to import into my new gmail account, however the system does not allow me to split… (read more)

I created a Google Takeout file for my emails in my old gmail account which I am trying to import into my new gmail account, however the system does not allow me to split the files into smaller sections say 2-4GB which is what Thunderbird supports. I tried to submit for a 2-4GB split for the Google Takeout files and no luck...it always comes out in 2 files, one is a few MBs and the second file is over 40GB.

As I am trying to use ImportExport NG tool in the Local folders Mbox import, I get an error of Mbox All mail Including Spam and Trash-002.mbox larger than 4GB, skipping.

I've tried to find some online MBOX splitting tools, however no success as the file is too big and causing issues.

Any help with be much appreciated.

Asked by Alan Jin 5 months ago

Last reply by sfhowes 5 months ago

change request: change wording / tell people they can switch off background updates

Hi, it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now… (read more)

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.

Asked by Alex Voss 5 months ago

Last reply by cor-el 5 months ago

Deleting old account

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-… (read more)

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-installing Thunderbird and the old account still appears.

I'm trying to set up a new protonmail account, too, and Thunderbird says it doesn't recognize the (correct) password. Is the old account causing the problem?

Asked by pqcampbell 5 months ago

Last reply by david 5 months ago