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unable to recover my saved bookmarks and history

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help m… (read more)

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

Asked by Amit Singh 4 days ago

Last reply by cor-el 18 hours ago

incoming emails

Haven't been able to download incoming emails on this laptop. They are downloading on my Tablet. I'd be grateful for any ideas about what I can do to rectify this. Not to… (read more)

Haven't been able to download incoming emails on this laptop. They are downloading on my Tablet. I'd be grateful for any ideas about what I can do to rectify this. Not too complicated - I'm 83!!anks

Hoping something will turn up on my Tablet Th

Asked by monica52 1 day ago

Last reply by david 1 day ago

Tbird in Win11- Setting up Provider Mail address

My Plusnet Mail account is fully operative out of Thunderbird in Windows 10, alongside my outlook.com mailer. I am attempting to duplicate this in a new Win 11 PC and fi… (read more)

My Plusnet Mail account is fully operative out of Thunderbird in Windows 10, alongside my outlook.com mailer. I am attempting to duplicate this in a new Win 11 PC and finding it difficult to duplicate my Win 10 Server Settings, due to the ambiguities thown up in hoping to duplicate the Win 10 Tbird 'Server Settings' in the Win 11 'Set Up Your Existing Email Address' questions page.

Win 10 Tbird set-up page confirms my POP Mail Server as 'POP', 'relay.plus.net' and 'Port 110', the Outgiong Server as 'smtpmail.plus'.net' and Username as '"my-name@plus.com".

The Win 11 Tbird 'Server Settings' page (after my own inserted Mail address and Password) includes: 'Incoming Server' protocol as 'POP3' Host Name: (auto-selected) '.plus.com' Port: (empty) Username (empty) - I elected to insert email address "my-name@plus.com".

'Outgoing Server' Host is (again) 'plus.com' Port - empty - and finally (again) ' 'Username' (empty and complered as before with) "my-name@plus.com"

Note: Despite the (fixed) message "Thunderbird will attaempt to auto-select blank fields", the final result advises: "Thunderbird failed to find the settings foryour email account".

Am I making wrong assumptions as to what should be inserted?

Asked by peetrobo 2 days ago

Last reply by david 2 days ago

Thunderbird

Hi, I kept OS Snowleopard around for years too long in order to keep using Eudora. I finally got fed up with viruses/crashes, having to rebuild the mailboxes, but I was n… (read more)

Hi, I kept OS Snowleopard around for years too long in order to keep using Eudora. I finally got fed up with viruses/crashes, having to rebuild the mailboxes, but I was never able to find anything to take its place and have frankly been limping along ever since. I regularly need to find things going back months, years, and even decades. It used to be simple with Eudora. Recently, one of my parents passed away and I'm kind of the family scribe, so I really need to pull together all the past communications, from Eudora (going back to almost 1990), gmail, yahoo, my website, icloud, my college alumni address, my Ronin Institute address, my 15 Sonic addresses--and there's probably a few I'm forgetting offhand. I really need to consolidate them. I tried various email clients, including years ago a previous version of Thunderbird, but they were a lot of work to set up and couldn't handle all the email addresses.

I see better reviews of Thunderbird now. Can Thunderbird really handle all those email addresses? Since my Eudora mbox files are still on OS Snowleopard, and I'm running Macbook M1 with the latest OS now, what's the best way to incorporate the entire archive of messages and also start hopefully wrangling current messages (like I haven't been able to since I had to stop using Eudora)? Eudora pretty much only did POP well, and I actually did appreciate having my data on my own computer, but now there are some email accounts I'd prefer as IMAP and others as POP. Is it possible to mix them? Is it possible to download AND keeps messages available for viewing by phone? This situation has been a problem for me for years--I was just wondering if there might be any volunteers at Mozilla who might be willing to spend a few hours on the phone with me to help me bring my email into the 21st century? Nearly every day of my life I have to let someone down over something I can no longer do or find because I don't have Eudora. But the problem doesn't go away just because I find another program that does some of the things Eudora did--I really need some help integrating everything. Thanks so much for all you do!

Asked by sundogspot 1 day ago

Last reply by david 1 day ago

Browser failure, endless crash

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this. You should try harder to release bugfree software ... Wh… (read more)

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this.

You should try harder to release bugfree software ...

What about short-time help?

Asked by ha_leonhardt 3 days ago

Last reply by cor-el 3 days ago

MS Exchange Account add in Thunderbird ?

Hello community, Is there a solution to integrate a Microsoft Exchange email account into Thunderbird? It simply does not work, because there is neither POP3, nor IMAP, … (read more)

Hello community, Is there a solution to integrate a Microsoft Exchange email account into Thunderbird? It simply does not work, because there is neither POP3, nor IMAP, and also no certificate. :(

Thanks and best regards

Asked by ebm-brigade 2 days ago

Last reply by sfhowes 2 days ago

Can't register

After crash, I had to reinstall Windows. After I enter correct address and password, Thunderbird won't connect. I suspect that my two party authorization set up with m… (read more)

After crash, I had to reinstall Windows. After I enter correct address and password, Thunderbird won't connect. I suspect that my two party authorization set up with mail.com is the problem. Thanks

Asked by Larry Koskela 2 days ago

Last reply by sfhowes 2 days ago

Downloads fail

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeate… (read more)

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Asked by gingersewsinsc 4 days ago

Last reply by cor-el 3 days ago

Not showing IMAP only POP

I am trying to set up a new email address on Thunderbird but comes up as a POP account. I then set it up on another computer and it comes up as IMAP. I have tried setting… (read more)

I am trying to set up a new email address on Thunderbird but comes up as a POP account. I then set it up on another computer and it comes up as IMAP. I have tried setting up the IMAP manually but Thunderbird rejects. I have uninstalled the app and re installed it.

Asked by Bryan 20 hours ago

Last reply by david 12 hours ago

Can I revert to Version 102?

After having tried to learn to love Supernova for several months, I cannot. In fact, I have come to loathe, despise and detest its user interface. Are there settings in… (read more)

After having tried to learn to love Supernova for several months, I cannot. In fact, I have come to loathe, despise and detest its user interface. Are there settings in Views that will give me the old look and feel? Is there a skin I can download. If I cannot I will leave TB after decades of use even if I have to go back to (shudder) Outlook.

Asked by rabbit 3 days ago

Last reply by Matt 2 days ago

How to restore Thunderbird?

Earlier this week, when Thunderbird updated, I lost access to Thunderbird on my PC. The program is not on my PC. However, I can still get my email on my iPhone and the … (read more)

Earlier this week, when Thunderbird updated, I lost access to Thunderbird on my PC. The program is not on my PC. However, I can still get my email on my iPhone and the cloud.

How should I restore Thunderbird? Should I just download and reinstall it? I just want to make sure I still have access to all my old emails and contacts.

Thanks! (a long time Thunderbird user)

Asked by jkepner 4 days ago

Last reply by david 4 days ago

Finding saved bookmarks from an external drive

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried eve… (read more)

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

Asked by claudinelwlr 1 day ago

Last reply by cor-el 13 hours ago

Supernova Thunderbird 115, calendar, chat, address book, tasks are missing on flatpack

I've just moved to Fedora 39. First tried installing the official fedora Thunderbird through discover and Thunderbird found my profile, created menu links to calendar, ch… (read more)

I've just moved to Fedora 39. First tried installing the official fedora Thunderbird through discover and Thunderbird found my profile, created menu links to calendar, chat, address book, tasks, but they go no where. Uninstalled, tried the flatpak. Initially my .thunderbird file was not found and I had to manually relocate it into the new flatpak Thunderbird folder. Thunderbird then found my profile but calendar, chat, address book, tasks are STILL missing even though their menu links exist.

I've searched for solutions and in every one of them I have some important missing part i.e. lightning listed in addons(to remove and then re-add, its not listed there so I can't), find the "extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103}" in my advanced settings - remove (no remove setting, only true or false, a sub menu where I can set its type, and a trash).

Any advice?

Asked by marthanne 6 days ago

Last reply by Wayne Mery 5 days ago

Unable to install addons in Thunderbird 115

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I downloa… (read more)

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I download using Chrome. I even totally deleted all files and folders and reinstalled Thunderbird 115.0 from stratch... what happened?!

I found that after total removal - if I install a earlier version... that I can verify and install addons, but not with version 115.

I also found that I cannot import profiles from zip or even uncompressed folder. I confirmed the profile is less that 2 gig (1.2 gig) - so size of the profile should not be a problem.

Asked by spaceknight2 4 days ago

Last reply by googlethunderbird 3 days ago

My email address has to change as Internode has closed down

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email addres… (read more)

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email address. I can't work out how to change my email address and password in your records. My new email address is [edited] @gmail.com My old email address was [edited] @internode.on.net. Can someone please advise me how I notify firefox of this change

Asked by daviescj 2 days ago

Last reply by James 2 days ago

Adding additional email accounts

I have two questions. 1) I have several email accounts, on various domains with various hosts, that I want to access with Thunderbird. I've installed the first one okay… (read more)

I have two questions.

1) I have several email accounts, on various domains with various hosts, that I want to access with Thunderbird. I've installed the first one okay. But when I go to add another - Tools / Account Settings / Account Actions / Add Mail Account - it goes to a tab "Account Setup" showing the settings for the first account. I don't want to overwrite those settings, replacing the first account with the second. I want to add an account, not change the account. How do I do that?

(If I'm just supposed to change the settings that are already filled in for the first account, the interface is extremely confusing. For that matter, the expression "existing email address" is confusing - at first I thought it meant an address already added to Thunderbird, rather than an address hosted elsewhere - these things should be changed.)

2) In some cases I have multiple addresses at the same domain, and I'm using Windows 10. The following exchange is from 7 and 5 months ago. Has the issue been resolved?

https://www.reddit.com/r/Thunderbird/comments/z1xerf/cant_add_second_account_from_same_domain/

Thank you.

Keith

Asked by firefox2367 5 months ago

Last reply by david 5 months ago