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Installation aborted because the add-on appears to be corrupt.

I can't install any add-ons, I always get the Subject, I've reinstalled Firefox, Restarted on troubleshot mode reset Firefox and clear starting cache, problems persist! … (read more)

I can't install any add-ons, I always get the Subject, I've reinstalled Firefox, Restarted on troubleshot mode reset Firefox and clear starting cache, problems persist!

Asked by 2mainkey 11 hours ago

Last reply by cor-el 6 hours ago

How to back up Firefox url suggestion info

I'm not exactly sure what this is called. Maybe it's in the cache, but I don't know. One of the fastest timesavers I have is that I use the Firefox url feature that makes… (read more)

I'm not exactly sure what this is called. Maybe it's in the cache, but I don't know. One of the fastest timesavers I have is that I use the Firefox url feature that makes suggestions as soon as I start typing a url. I pull up dozens, possibly hundreds of articles that I refer to frequently this way, so that I don't have to bother bookmarking them. I don't clear the cache, to keep these references from disappearing. I have to move computers now. My longtime mac is not working well anymore. Is there any way to bring these url suggestions with me when I migrate? Thank you.

Asked by smartelectionsteam 16 hours ago

Last reply by cor-el 6 hours ago

I have two Thunderbird profiles that I'd like to combine.

I purchased a new computer installed Thunderbird and did not bring my old profile over from the old computer. I have been using the new computer for 2 months and find I n… (read more)

I purchased a new computer installed Thunderbird and did not bring my old profile over from the old computer. I have been using the new computer for 2 months and find I need to import the old e-mails into the new computer. I would like to do this without corrupting the e-mails I have received in the last 2 months. Thanks, all of the help I've seen is for bringing the old profile into a clean empty new version of Thunderbird.

Asked by cgmoog 2 weeks ago

Last reply by george167 8 hours ago

Trouble importing nested local folders

I was having massing problems with my email, constantly re-downloading and at a snail's pace. It would often hang and at the rate it was re-indexing and re-downloading i… (read more)

I was having massing problems with my email, constantly re-downloading and at a snail's pace. It would often hang and at the rate it was re-indexing and re-downloading it would take 500 years. So I tried the Beta and that didn't help. I downgraded back to production TB but decided to start without my local folders in case the volume of them was causing the issue. Sure enough, with no local folders it runs great.

Then I wanted to start moving some local folders to the new profile slowly and watch what happened. I figured I could just move them as I need them. I moved a few that were not nested inside folders and TB recognized them. But when I move a folder with several sub-folders, it does not recognize them.

The help says to delete .msf files, but I only have mosmsg's and sbd's.

How do I get TB to recognize these folders of local emails?

Thanks!

Asked by qofmiwok 1 week ago

Last reply by Toad-Hall 18 hours ago

What file stores my addresses and where do I find it?

To fix another issue I upgraded to Beta and downgraded back to production TB. I now have nothing in my address book. I believe the address book got migrated to a differe… (read more)

To fix another issue I upgraded to Beta and downgraded back to production TB. I now have nothing in my address book. I believe the address book got migrated to a different form when I upgraded to Beta, but I can get it from a backup of the file from before I did all this.

What is the name of the file I need to copy over, and where is it located?

Here is how my settings are set for the address book.

Thanks!

Asked by qofmiwok 1 week ago

Last reply by Toad-Hall 19 hours ago

Copy profile and sync in my account

Hello, I need your help and support. I put in steps what i had done. 1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. Afte… (read more)

Hello, I need your help and support. I put in steps what i had done.

1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. After reinstal Win10 I wanted to sync but forgot the password 4. Reset password, BUT didnt know that when I change my password without Recovery Key all will be lost. 5. When I realized that this happened I found a profile from 2019. 6. Every time when I copy data form old profile to new profile browser want to refresh and whole profile is clear withou data. 7. Also I opened Help->more tools for Troubleshooting information -> Profile folder -> Open -> COPY from old to new. Nothing happened. Still have nothing.

I lost all my password, history and everything.

Please help or how to solve this problem. Or maybe you can recover data from SYNC which is missing after changing password to my mozilla account.

Thank you, Danuta

Asked by Danuta Chisińska 1 day ago

Last reply by cor-el 1 day ago

Last Pass Add-on

My Last Pass add-on was disabled after the last update of Firefox and when I removed it and tried to reinstall, the message was that the file was corrupted. What do I do… (read more)

My Last Pass add-on was disabled after the last update of Firefox and when I removed it and tried to reinstall, the message was that the file was corrupted. What do I do?

Asked by kevtenstar 1 day ago

Last reply by Dropa 1 day ago

start configuration

I have two computers. Our e-mail server is comcast. Computer-1 has e-mail #1; computer-2 has e-mail #2. Computer-2 forwards certain e-mails to computer-1, and vice-versa… (read more)

I have two computers. Our e-mail server is comcast. Computer-1 has e-mail #1; computer-2 has e-mail #2. Computer-2 forwards certain e-mails to computer-1, and vice-versa. Recently I upgraded computer-2 to computer-3. Everything went smoothly, EXCEPT Computer-3 cannot forward e-mails to computer-1 (computer-1 can forward to computer-3). I get the following error message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: Not our Customer. Please check the message recipient " [edited] @comcast.net" and try again."

What gives?

Asked by djn 5 days ago

Last reply by Toad-Hall 1 day ago

facebook blocat

Buna seara facebookul meu a fost blocat de carte echipa de la facebook ..nu mai am cartela și nici e-mail care lam folosit la înregistrare..dar tot îmi da sa ma conectez … (read more)

Buna seara facebookul meu a fost blocat de carte echipa de la facebook ..nu mai am cartela și nici e-mail care lam folosit la înregistrare..dar tot îmi da sa ma conectez cu acest browser..ma puteți ajuta vă rog mulțumesc!!!

Asked by mocanuandrea13 2 days ago

Last reply by Paul 1 day ago

Office 365 - Configuration could not be verified.  If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account.  Try selecting another protocol.

Hi, I've been using Office 365 on Thunderbird (IMAP) for years without problems, and have the MFA disabled and then yesterday out of the blue when I opened Thunderbird, I… (read more)

Hi,

I've been using Office 365 on Thunderbird (IMAP) for years without problems, and have the MFA disabled and then yesterday out of the blue when I opened Thunderbird, It kept saying password is incorrect for the 2 accounts I have, and everything is correct actually.

I removed the accounts and when I added them back again, I got the below message:

Configuration could not be verified.  If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account.  Try selecting another protocol.

I don't want to use a third party add on Thunderbird to use Exchange in configuration, how can I fix this issue to keep using Thunderbird with IMAP?

Thank you

Asked by moe.shebl 4 days ago

Last reply by Matt 2 days ago

Compatibility of TBird v78 and v91 using two different MacOS

Greetings, I use TBird as IMAP on 2012 MacBook Pro. For years I have been maxxed out at TB 78 under El Capitan. Now I have the opportunity to run TB 91 under Catalina (sa… (read more)

Greetings,

I use TBird as IMAP on 2012 MacBook Pro.

For years I have been maxxed out at TB 78 under El Capitan. Now I have the opportunity to run TB 91 under Catalina (same computer, split internal drive).

Here are my questions:

Question part A: Can I just copy the entire current v78 profile into the Catalina partition and launch TB 91? Will everything look and act normal?

Question part B, after running TB 91 in Catalina, will it be possible to return to the El Capitan partition and check email using TB 78?

Thanks in advance

Asked by tuckfoot 2 days ago

Last reply by Matt 2 days ago

Beta version installed by mistake

My grandson upgraded to the beta path (102.0b5) with out fully understanding that this is pre-release versions. How can I retun back to normal released versions of Thund… (read more)

My grandson upgraded to the beta path (102.0b5) with out fully understanding that this is pre-release versions. How can I retun back to normal released versions of Thunderbird? I'm not sure what to do. I'm 71 and not so computer savvy and it turns out that my grandson is NOT as savvy as he thought.

Asked by Robbie 6 days ago

Last reply by Matt 2 days ago

Eudora to Thunderbird

with the current changes to Gmail, its finally time for me to upgrade from Eudora to Thunderbird. I've read through some of the prior questions, googled the issues with … (read more)

with the current changes to Gmail, its finally time for me to upgrade from Eudora to Thunderbird. I've read through some of the prior questions, googled the issues with Gmail and have come back here. what must I do to migrate Eudora to Thunderbird smoothly.

will I still have the mailboxes that I have in Eudora, what about the numerous email accounts I am now using with Eurdora?

thanks in advance

Steve

Asked by Steve Langdon 1 week ago

Last reply by Matt 2 days ago

I am having trouble downloading songs from You tube to my iTunes..

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you. Mrudula [P… (read more)

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you.

Mrudula

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by mrudupatel17 3 days ago

Last reply by Dropa 3 days ago