All Products Support Forum

Using this: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I moved profiles from old to new computer. When I restart on the new computer, it is just starting over, doesn't know anything from my old computer's thunderbird.

Both windows 10. New computer says 78.11.0 (64 bit) Old computer says 78.11.0 (32 bit) Note both computers are 64 bit.

Top left on old computer is old style "File Edit View Go Message ..." Underneath that are tabs like inbox and troubleshooting information"

Top left on new computer is a tab saying home, the tab body says welcome to thunderbird.

So I gather there is incompatibility of the data between 32 and 64 bit? Is there a place to download the 32 bit?

Am I confused what the real issue is?

Hello,

I want to configure Mozilla Thunderbird,

My default mailbox is: Tutanota

I have a problem because Thunderbird can't find the Tutanota servers.

How to find the address of Tutanota servers please? Thank you for your help. Sincerely

Hi,

How can I add a spam folder to all my Thunderbird accounts that will download all the emails that got thrown in the spam / junk folder by the provider? For example, I have regularly that I miss emails that normally aren't marked as spam (due to trusted senders) but nevertheless end up in a spam folder on, for example a hotmail account. The problem is, now I can only see those mails when I log into that account on the site itself, not through Thunderbird. Is it possible at all to download those the same way as the inbox mails are being downloaded into TB? Sometimes I miss some mails when they end up in the spam folder because they are automatically deleted within 10 days or so.

Thanks :), Dan

I use Firefox for more 11 years and it is the first time i have problem to begin Firefox after last update processus. A message annince that XPCOM file is not there and Firefox can't go on.

I had to use an another platfom to Install integrally Firefox... a shame ! The problem is solved but It is a very bad new : Firefox update aren't safe now !!!

I hope the next update Firefox work correctly.

Has Mozilla be aware of this new problem ?

Currently I am running Thunderbird 52.9.1 on Windows 7, without add-ons, extensions, or Lightning.

I'm setting up a new Win10 PC. I figure it's time to update Thunderbird to a more current version on the new PC.

What is generally considered to be the best and most stable recent version?

I have read the process on how to update from older previous versions that goes like this:

Backup your profile. Then install and run each of the following versions for your OS and language which you will find at http://archive.mozilla.org/pub/thunderbird/releases/ 5.0 for example http://archive.mozilla.org/pub/thunderbird/releases/5.0/win32/en-US/

12.0.1 (15.0.1 skip) 17.0.8 24.8.0 (38.0.8 skip) 45.8.0 52.9.1

Then do Help > About until you get to version 68. Stay on version 68 until you get prompted to update to version 78.

Since I already am at 52.9.1 on Win7 I assume I should:

- backup my 52.9.1 profile on Win7 (see questions below about profile),

- install 52.9.1 on Win10 and run it,

- then do Help > About until I get to version 68. Stay on version 68 until I get prompted to update to version 78.

Is that what I should do?

I will have the same drives and folders structure in place on Win10 as I do on Win7. My plan is to copy my backed up 52.9.1 profile on Win7 to that same corresponding folder on Win10.

Is that what I should do?

Should I copy my backed up 52.9.1 profile from Win7 to Win10 before or after I install 52.9.1 on Win 10?

Should I run 52.9.1 on Win10 for the first time before or after I have copied my backed up 52.9.1 profile from Win7 to that same corresponding folder on Win10?

Is there anything else I should be aware of?

Thanks!

After major meltdown of computer I've had to do a compete rebuild. I've installed Thunderbird v80.0.1 working find except unable reach Google Contacts. What's the fix to my issue?

I keep all my contact info in Google Contacts.

What setting will stop the constant notice "Download the latest version of Firefox." I don't want 20 notices per day. It's like having a child in the backseat "are we there yet?" "are we there yet?" "are we there yet?" How many times do I have to click the "Dismiss" button before this stupid software understands that I do not want updates? I've noticed that this is a common complaint. Stop the bullying by making people choose automatic updates. Many times things get messed up on my computer with updates and it is not worth the aggravation. Candace M.

I have observed that for following artifacts when downloaded using the Firefox Android App, I can't open them by clicking on the notification that appears in the status bar of my phone:

• PDF
• Images

For PDFs it shows an error which says "The name is too long" For Images it just open the image viewer but all I see is a black screen.

I was using Firefox this morning, and the program crashed. When I restarted, I found I had lost all my passwords. I searched for the "Old Firefox Data" folder on my desktop--and everywhere else, and there is no such folder on my computer. I tried importing passwords from Safari and that didn't work at all. I am traveling right now and don't have access to my backup disk.

This is the second time this has happened with FF, and I am about to dump the program because of this.

Any ideas?

Moonfruit.com are telling customers to install a version of FF that apparently has a fix for their issue with flash. I am concerned this will compromise the browser & security... can anyone confirm if this is safe / OK to do?

Copied from their instruction pdf:

Access to Editor - Windows 10 & Windows 7 OS users only Before commencing the following installation process please, note the following important points: • This process is for Windows 10 (preferred) and Windows 7 operating systems (For Mac users instructions will follow asap) • This configuration will take around 15-30 minutes depending on your internet connection • This process will uninstall existing versions of Firefox, if installed, and therefore you will lose any saved bookmarks etc • To complete this installation you will need administration access on your machine Once complete the installation will do the following: 1. Download the required files 2. Uninstall current version of Firefox 3. Install a specific version of Firefox and Adobe Flash player 4. Copy a configuration file Step 1 Download the installation files Please open the following link: https://drive.google.com/file/d/19U5YgGkshJvY2s7VTYxHHP8Q72baoPQv/view?usp=sharing Please select the download option When you see the following message please select - Download anyway Step 2 – Extract and Install the files When the download has completed please click on the down arrow and select - Show in folder Your downloads folder will open Right click on the file and select - Extract All Please select - Extract Files will extract and open: Please highlight adobe_flash_fix.cmd and then select - Run as administrator Step 3 – Launch Firefox and edit your website Once complete launch Firefox from the desktop Icon In Firefox please go to www.moonfruit.com and login into your account and select the website you wish to edit. Once the website launches, please add - &toolbar=E to the end of the address bar, as highlighted below: It will launch the editor Now click - Run Adobe Flash Select – Allow You should now be able to edit your website.

Hello, Genius Folks.

As I am using an HP Chromebook 11 G3 with my work and needed to install firefox to use one of our tools, however, I cannot find the right solution to download and install it. I google all the possible ways but there is missing in the steps and I cannot find it in my Chromebook,

There is a step I need to go to Settings >> Advance >> Developers >> Turn on Linux. But my laptop's settings are not showing me any "Developers" option.

Would there be anyone who can help me in this scenario? Or someone who experienced this?

Thanks in advance! Honey,

Hi: Can anyone help me to recover BOOKMARKS which I've found missing after today's starting my Firefox Browser/Thunderbird and trying to use one of the BOOKMARKS: this is for the first time I've lost them just by opening the Program after I've about 3 weeks ago Upgraded my Windows 7 to Version 10 - under Windows 7 they were working properly without any 'accidental loss'. Question: - is it possible to use the Bookmarks-Back Up file to re-install them - IF NOT, what is the other way to reliably re-install them ...? My PC-system is: Windows 10 Home, Ver 10.0.19042 (20H2), CPU; Intel Pentium D 935 3.20Ghz (dual core), x64-based processor, 32-bit. I'd greatly appreciate any SPECIFIC INSTRUCTIONS how to accomplish this. Tony H.