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Latest release deleted e-mails (6-2-20)

My Thunderbird program was set for automatic update. After the update to 68.8.1, all my archived emails from the past 20 years were missing. I could not find a link to … (read more)

My Thunderbird program was set for automatic update. After the update to 68.8.1, all my archived emails from the past 20 years were missing. I could not find a link to change to reflect that all my Thunderbird emails were at C:\emailtb1. Also, more important, before the automatic update I had about 500 emails in my inbox. Only 150 now appear. The other 350 are gone!

My email account is ronsteinbach2@att.net. AT&T uses yahoo.com for its emails. I went to yahoo.com and I discovered that the Thunderbird installer also deleted about 1,000 of my emails at Yahoo, leaving only the same 150.

I uninstalled the version 68.8.1 of Thunderbird, and found 60.5.3 on my computer which I installed. I found the place to change my file location (missing in 68.8.1) to C:/emailtb1, and the old program found my 20 years of old emails (saved under Thunderbird under separate file names each with about 500 emails).

My 350 missing emails in my previous inbox were not found by 60.5.3 either. I am an attorney and I need the missing emails.

Also, when I load the old Thunderbird program, it automatically reverts to the "Profile" under the newest release and I have to again set up the same "Profile" for the old version. And the program again re-loads, one by one, each of the same 150 remaining emails.

I have used Thunderbird since its inception with no problems. I almost forgot that my address book is now empty, both under the new version and the old version which I re-installed!

Ron Steinbach, ronsteinbach2@att.net

P.S. I have used computers since 1984. Deleting files on an install is not acceptable.

Asked by ronsteinbach2 2 days ago

Last reply by Wayne Mery 1 day ago

  • Archived

How to upgrade to latest version on Ubuntu 10.10 LTSP server

I run Ubuntu 10.10 LTSP server/client network and DO NOT want to upgrade Ubuntu... too much trouble, nobody can guarantee it will not hammer my LTSP install and besides, … (read more)

I run Ubuntu 10.10 LTSP server/client network and DO NOT want to upgrade Ubuntu... too much trouble, nobody can guarantee it will not hammer my LTSP install and besides, Unity is awful. I need newer Firefox due to some frequently used web pages, so I need an install procedure that will not hammer anything. It's a mission critical user environment. If anybody has positive experience with Firefox upgrade in similar environment please advise.

Asked by InterpreDemon 6 years ago

Last reply by patrickmc 6 years ago

  • Archived

WHen I click on icon, I get can't find firefox.exe file error.

Simple. When I click on the icon. I get an error screen. telling me: cannot find the fozfire.exe file. I'm thoughtly removed it & re installed it, 4 times now. Ev… (read more)

Simple. When I click on the icon. I get an error screen. telling me: cannot find the fozfire.exe file. I'm thoughtly removed it & re installed it, 4 times now. Even went back 2 a prior rev. still nada.

Thaks, Mike in Detroit.

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Asked by Shevyfan 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Why are apps not downloading or updating ?

I just downloaded some apps, they just kept waiting, I go back to find them and they are stuck repeating themselves One of them that is already installed and operating is… (read more)

I just downloaded some apps, they just kept waiting, I go back to find them and they are stuck repeating themselves

One of them that is already installed and operating is unable to finish an update.

I have deleted the apps I want but need to know where the problem is

Asked by GrannMamm 6 years ago

Last reply by guigs 6 years ago

  • Archived

updates

I get a message everytime I access the internet saying that Mozilla would like to make changes to my computer. I did it one time and downloaded all kinds of crap. I was … (read more)

I get a message everytime I access the internet saying that Mozilla would like to make changes to my computer. I did it one time and downloaded all kinds of crap. I was getting pop ups and it slowed everything down. I deleted the stuff I didnt recognize. I finally needed to call Toshiba support to remotely access my laptop and get rid of everything but the message still appears everytime I access the internet. Is this legitimate? I see you automatically update so this is my concern. If it is not legitimate how do I know what to delete off my programs? This is what I have in my programs: Mozilla Maintenance Service and Mozilla 21.0 (x86-en US). Thank you, this is very annoying.

Asked by dbisme60 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

i install firfox in my new pc but i dont know in this pc when i am trying to download videos from you tube the file download but size is 0kb i try many ways but

i install firefox in my new pc but in this pc when i try to download video from youtube the file downloaded is in 0 kb i try many application or addons but cant get succe… (read more)

i install firefox in my new pc but in this pc when i try to download video from youtube the file downloaded is in 0 kb i try many application or addons but cant get success but the same application or addons work in my previous pc i have windows 7 the extension are Flash Video Downloader MP4 downloader and the 1 Click Youtube Downloader and the other option showing in addons is VLC Player also all the applications and firefox are updated this is the information i have and beside this if you have any other information required please contact me on my given email id

Asked by vishalthq 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Cannot sync - entering the 12 dig code but nothing happens, no "Finish" button

Trying to sync FF to new computer (from Windows 7 to 8.1). I get the 12 dig code from the new computer and enter it on the old one. Nothing happens. Step 5 in the Sync in… (read more)

Trying to sync FF to new computer (from Windows 7 to 8.1). I get the 12 dig code from the new computer and enter it on the old one. Nothing happens. Step 5 in the Sync instructions ("When the code is accepted you will see a Device Connected message and your device will immediately begin syncing. Click Finish to close the setup window. ") doesn't happen. I do not see "Device connected". All that happens is that the box returns to the Welcome! text and asks if I want to set up an account or if I have one already.

On the new computer, nothing changes. The "Next" button under the generated code does not light up.

Asked by annaxt 6 years ago

Last reply by guigs 6 years ago

  • Archived

How can I opt out of the Firefox for Desktop Beta releases?

I opted in to be alerted about and download the Beta releases, but I'm no more interested in that. So how can I opt out of it so that I will not be alerted about future … (read more)

I opted in to be alerted about and download the Beta releases, but I'm no more interested in that.

So how can I opt out of it so that I will not be alerted about future Beta releases anymore?

Thanks.

Paul

Asked by pfields 6 years ago

Last reply by cor-el 6 years ago

  • Archived

i can't open mozilla in my laptop HP Probook4530s windows 7

i was using mozilla suddenly popped-up latest vesion available i downloaded but when click the run button then after installing when i again clicked in taskbar menu then … (read more)

i was using mozilla suddenly popped-up latest vesion available i downloaded but when click the run button then after installing when i again clicked in taskbar menu then it never opened; i've tried google troubleshooting like mozilla.exe deletion from end process; then tried also from start menu with %appdata... etc. but no way, failed, i'm disappointed a lot my favorite browser lost . i am irritated with not opening even the button pls. help me . writing from Bangladesh is there any body help me ?

Asked by tarikanth 6 years ago

Last reply by cor-el 6 years ago

  • Archived

I never get the installation wizard when I approve it in the Windows make change to computer dialog.

The installation wizard never starts. I select download then, Run then, Yes (to the windows dialog that allows you to approve the installation) and then nothing happens.… (read more)

The installation wizard never starts. I select download then, Run then, Yes (to the windows dialog that allows you to approve the installation) and then nothing happens. I never get the Firefox installation wizard.

I am using Windows 7. I have Google Chrome installed.

Asked by RandyO 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Importer un fichier de messages *.dbx de Outlook Express

Bonjour, Dans Mozilla, je cherche à Importer un fichier de messages *.dbx de Outlook Express edit J'ai essayé sans suvvès les commandes: - Evènements et tâches… (read more)

Bonjour,

Dans Mozilla, je cherche à  Importer un fichier de messages *.dbx de Outlook Express edit

J'ai essayé sans suvvès les commandes:

       -  Evènements et tâches / Importer et
       -  Outils / Importer

Merci de votre aide

J.Lacombe

Asked by jl47400 6 years ago

Last reply by Gingerbread Man 6 years ago

  • Archived

I can't import bookmarks from firefox profile backup.

Hard drive broke. Bought a new one. Fresh Win 7 ultimate install. Fresh FireFox install ver 27. I had saved the xxxxxxxxx.default folder to import the bookmarks into t… (read more)

Hard drive broke. Bought a new one. Fresh Win 7 ultimate install. Fresh FireFox install ver 27. I had saved the xxxxxxxxx.default folder to import the bookmarks into the new install. Following the directions for copy and paste into the correct directory does not work. No bookmarks appear. I have a huge folder(310 MB) within the backup files called Cashe that seems to have a lot of something in it. The file called places.sqlite seems about empty. I don't know if my copy was corrupted or if it actually was that small, 10 MB?

Where are the bookmarks really kept, in places.sqlite? If so I guess they are lost forever. But what is the Cashe folder for?

Asked by 3plyseo 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Unable to install on Acer windows 8 tablet what do you recommend?

Tried installing Mozilla firefox on an Acer windows 8 tablet. Although Mozilla indicates it was downloaded it will not run and cannot be found in the list of programs. Ta… (read more)

Tried installing Mozilla firefox on an Acer windows 8 tablet. Although Mozilla indicates it was downloaded it will not run and cannot be found in the list of programs. Tablet Specs are;

Windows 8
Intel r Core TM i3-3217U CPU @1.8 GHz
4 GB Ram 
64 Bit
59.0 GB HD

Asked by hdm0817 6 years ago

Last reply by subtlerod 6 years ago