My Thunderbird program was set for automatic update. After the update to 68.8.1, all my archived emails from the past 20 years were missing. I could not find a link to … (read more)
My Thunderbird program was set for automatic update. After the update to 68.8.1, all my archived emails from the past 20 years were missing. I could not find a link to change to reflect that all my Thunderbird emails were at C:\emailtb1. Also, more important, before the automatic update I had about 500 emails in my inbox. Only 150 now appear. The other 350 are gone!
My email account is email@example.com. AT&T uses yahoo.com for its emails. I went to yahoo.com and I discovered that the Thunderbird installer also deleted about 1,000 of my emails at Yahoo, leaving only the same 150.
I uninstalled the version 68.8.1 of Thunderbird, and found 60.5.3 on my computer which I installed. I found the place to change my file location (missing in 68.8.1) to C:/emailtb1, and the old program found my 20 years of old emails (saved under Thunderbird under separate file names each with about 500 emails).
My 350 missing emails in my previous inbox were not found by 60.5.3 either. I am an attorney and I need the missing emails.
Also, when I load the old Thunderbird program, it automatically reverts to the "Profile" under the newest release and I have to again set up the same "Profile" for the old version. And the program again re-loads, one by one, each of the same 150 remaining emails.
I have used Thunderbird since its inception with no problems. I almost forgot that my address book is now empty, both under the new version and the old version which I re-installed!
Ron Steinbach, firstname.lastname@example.org
P.S. I have used computers since 1984. Deleting files on an install is not acceptable.