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How do I completely delete all traces of prior Firefox install? I believe my browser became corrupted. I uninstalled it and then went to the C drive and deleted all associated folders. As far as I know, I have no files saved as webpages but I do not know how to confirm in Windows 10. When I download Firefox I get the message saying a copy has been installed on my computer before. How do I completely remove any trace of Firefox so I can fresh install?

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Jeg har desværre ikke kunnet sende mails fra Tunderbirds siden den 25.11. Jeg har også gmail som virker, men jeg vil hellere bruge Thunderbirds - den kender jeg bedst.

Tak for et ellers godt produkt, mange hilsner

Peter Tang Mortensen

Lately, whenever I click on a file (be it PDF, XLS or whatever), it doesn't open. Instead, I see the relevant app (Acrobat, Excel, or whatever) flashing on the taskbar and I have to click on it to view the downloaded files. Not a big deal, but it used to be different, with the relevant app opening a window with the downloaded files (which makes sense: if I click on it to open - and not download - I want to see it now). Does this happen to you as well? I could not find any option to control this behaviour, and I don't think it is intentional.

Whenever I download a file Firefox downloads two of the same file. One is an empty file and the second file is the right size.

Example: I want to download a file called blender-4.0.1-macos-x64.dmg, when I start the download the first copy shows up immediately in my download folder called blender-4.0.1-macos-x64.dmg with zero bytes but another one is still downloading. Once that one is fully downloaded too I have another one in my download floder called blender-4.0.1-macos-x64-1.dmg.

Not sure how to prevent that, it is very annoying

Every time I allow Mozilla to update Firefox, smooth scrolling ceases to work. Think maybe I've now had enough. Chrome can't be any worse than this.

Unfortunately, I had an issue with some software on my Windows 11 laptop, so I contacted Microsoft support. Having explained the issues in detail, the software engineer advised that he was downloading a 'Windows 11 repair key'. Actually, what he did do, was wipe my laptop of all data.

Thankfully a Microsoft engineer using my OneDrive account managed to recover everything with my apps etc, however, all my browsing history and more importantly, passwords from Firefox have gone. As I am always signed into Firefox, is there a way of recovering them, or are they lost? I had to reinstall Firefox and logged back into the account, so does Firefox keep backups?

Thanks

We have 2 desktop computers, both on the same wifi internet wireless network. On 1 we can ad the Ublock Origin extension no problem. But except for only 2 times, the other computer says installation aborted because add-on appears to be corrupt. Like I said, we have gotten it to load twice but both times it disappeared and now it won’t load. I’m not sure how it can be a connectivity issue, since they both access the internet from the same source. Is it that the problem system has Window 11 and the other 10? Why would it install twice and then disappear? Note that as a test I have uninstalled Ublock and then reinstalled it no problem on the Windows 10 machine. Does anyone know how to fix this? Thanks.

I can't log in using my email account and always get the notification "unable to log in at server", I have enabled imap in my gmail account, I have tried logging in on my friend's laptop and it works, but not with my laptop.

Thunderbird layout - how do i enlarge the classic view current message pane window? it's too short/compressed, and i can only drag it up a little, then it stops. In the prior TB versions, I only saw the last 3 or 4 messages in the upper message list portion of the classic view layout. Now I'm seeing almost 10 messages in my messages list. Meanwhile, the actual current message viewing pane is now horizontally compressed so that the ratio of message list to message view is closer to 40% message list, 60% actual message text plus the header info. I have tried click and drag the upper border of the current message being viewed, towards the top of the screen, but it stops, and still shows me 10 most recent messages in my list, which is really useless. I only need to see the last 3 or 4. The rest of the viewing pane should be more of the text area of the current message being viewed. Is there a "config editor" tweak to reduce the messages list to 3 or 4 messages, and increase the actual current message viewing area? Or some other fix for this?

I just installed Thunderbird 115.5.0 on Debian 12 KDE Plasma desktop, for some reason the icon for Thunderbird is the MS outlook icon. Any one else have this problem.

My computer got a new hard drive and I am trying to restore Thunderbird backed up files. The backed up files are now back on my PC. I looked at the support guide and can find the files on my new hard drive using the Profile folder in the troubleshooting information but I don't know how to get Thunderbird to use them. I now have Windows 11 if that matters. Thanks for your assistance. Kathy

Help,

I've delayed upgrading from Catalina to Sonoma just in case I lose over 10 years and 1000's of TB mails in nearly a hundred folders - vital to my work.

However, I can no longer upgrade my Photoshop and Lightroom. Dare I bite the bullet or will it just screw me up and lose my mails?

I'm not comfortable going "under the hood" into the directory etc. so dread the replies I might get. So please keep it simple. Or should I just take it in to my local (independent) Apple geek?

Thanks in advance...

I uninstalled Firefox which I had been using for years because when I tried to open it yesterday it said the file was corrupted and unreadable. I installed Firefox today but it didn"t import my bookmarks from the previous version of Firefox. I have windows 10