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  • Solved

I thought I could create a brand new email account here, but...

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand ne… (read more)

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand new email (No, I do not want to buy a domain name!) and do something like blah-blah.blah@thunderbird.com. Looks like I was completely mislead by an article on doing what I really need.

If I have to use my current gmail address, then what is the point of getting Thundebird?

If I cannot do what I need on Thunderbird, I want my donation back. Anyone know how I can do that? I can't find an answer to that anywhere.

Sorry if I sound snarky here. It's because of my highly increased level of frustration. Thank you for your time, and any assistance you could provide would be greatly appreciated.

Asked by Tom Harrington 3 weeks ago

Answered by david 3 weeks ago

  • Solved

Global Inbox. No Advanced button under "Message storage".

Hi, In a new Windows 11 PC Thunderbird 115.81.1 (64-bit) was installed. Then I did /Server Settings/Message storage/Local Directory/F:Mail The F:\Mail is an external US… (read more)

Hi, In a new Windows 11 PC Thunderbird 115.81.1 (64-bit) was installed. Then I did /Server Settings/Message storage/Local Directory/F:Mail

The F:\Mail is an external USB-drive. The left pane then showed two main folders:

x@y.no Local Folders

In both of these there is an Inbox sub-folder. The one under "Local Folders" shall be set as the "Global Inbox". In many pages on the web, e.g. a MozillaZine page, it is explained how to do this. The key point here is to navigate to the "Server Settings" and clock on the "Advanced button".

My problem is that there is none; see the uploaded image.

Could anyone, please, tell me where I did my error?

Best regards; ChG

Asked by Gustaf17A 1 month ago

Answered by david 1 month ago

  • Solved

Download Notification keeps popping up

Few days ago I downloaded something, but canceled it from the notification. Now a notification with the headline "Downloads" and the file name below keeps popping up ever… (read more)

Few days ago I downloaded something, but canceled it from the notification. Now a notification with the headline "Downloads" and the file name below keeps popping up every half an hour or so, when Firfox is closed or in the background. I can't click on it and restart it.

Asked by Cammder_3 1 month ago

Answered by Cammder_3 1 month ago

  • Solved

Failed to find settings for email account.

Hello, I am trying to add my email accounts but keep getting " Thunderbird Failed to find the settings for your email account" I have checked the settings with my provid… (read more)

Hello, I am trying to add my email accounts but keep getting " Thunderbird Failed to find the settings for your email account" I have checked the settings with my provider, they are correct.

Incoming us2.imap.mailhostbox.com 993 SSL/TTS Outgoing smtp.ireg.com 25 or 587 STARTTLS Username and password on the Outgoing server as well as on the Incoming server.

I know my email address’s and passwords are correct as they work in MS Outlook (PC) and Bluemail (Android) Any help would be appreciated.

Asked by jones0268 1 month ago

Answered by jones0268 1 month ago

  • Solved

Reposition local folders and gmail folders in Thunderbird

After loading gmail on my Thunderbird account my local folders are above my gmail folders. I would like the gmail folders to be above my local folders. Please help. repo… (read more)

After loading gmail on my Thunderbird account my local folders are above my gmail folders. I would like the gmail folders to be above my local folders. Please help.

reposition local folders and gmail folders in Thunderbird

Asked by Carlos 1 month ago

Answered by Carlos 1 month ago

  • Solved

can't add Avast certificates

I'm moving from Outlook 2015 (ie the bought-outright version pre Office365) on W10 to Thunderbird on a new W11 PC. I installed TB 31.8.0 on W10 system and imported conta… (read more)

I'm moving from Outlook 2015 (ie the bought-outright version pre Office365) on W10 to Thunderbird on a new W11 PC.

I installed TB 31.8.0 on W10 system and imported contacts and emails. That all works except I get "Secure Connection Failed" for live.mozillamessaging.com. I've deleted cert*.db and key*.db files and rebooted but it hasn't gone away.

[Probably not relevant: but I'm also not receiving the confirm-your-email message from Mozilla, and could only join this forum via the time-out reminder which did get through. But my test messages arrive OK.]

(Spoiler alert: this is nothing to the problems I'm getting on the W11 install!)

Asked by malcolm.storey321 1 month ago

Answered by Matt 1 month ago

  • Solved

Missing emails

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profi… (read more)

I have just completed transferring Thunderbird from Windows 10 (32 bit) to Windows 11 (64 bit). Running 115 on both machines. The transfer went well but ..... In my profile in the sub folder Mail, I ended up with 3 folders - Local Folders, XXXX.com (XXXX is the incoming sever name) and XXXX-1.com. This happened purely by chance with the XXXX-1 file containing all the data and folders off the old PC and the XXXX containing the emails from my internet provider from the time my old PC had died until the transfer.

I renamed the XXXX-1 file and opened it in Thunderbird - all the emails were there.

Seperately I did the same with the XXXX file - no emails appeared in Thunderbird.

If I click on the XXXX file then click on Inbox and open it with Notepad, I can all the new emails. The XXXX file inbox does not contain any of the old emails.

I have tried everything to open the XXXX file in Thunderbird (incluing renaming and cut/paste) all to no avail. And, of course, the emails were deleted off from my internet provider by Thunderbird when they were downloaded!

Can anyone suggest a way I can retrieve the emails off the XXXX file?

Asked by Graeme 1 month ago

Answered by Matt 1 month ago

  • Solved

Not getting new mail on Windows 10 side of dual boot (7 & 10).

I have a dual-boot (Windows 7 & 10 - presently defaults to 7) system. I've used and loved Thunderbird as my default mail client on the 7 side. But now I'm using the 1… (read more)

I have a dual-boot (Windows 7 & 10 - presently defaults to 7) system. I've used and loved Thunderbird as my default mail client on the 7 side. But now I'm using the 10 side more and want Thunderbird on 10 also. So I installed it on 10, but when I get a new email it only goes to the 7 side.

What am I missing or doing wrong?

Thanks!

Jim Clark james_090704@yahoo.com

Asked by james_090704 1 month ago

Answered by james_090704 1 month ago

  • Solved

Firefox manual update with Linux Ubuntu

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The worl… (read more)

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

Asked by Jim 1 month ago

Answered by Jim 1 month ago

  • Solved

Can't get Thunderbird to send or receive emails W10

I recently had an SDD M.2 die on me (Boot drive). So have installed a replacement drive. The W10 install went well and installed a couple of apps such as SoftMaker Office… (read more)

I recently had an SDD M.2 die on me (Boot drive). So have installed a replacement drive. The W10 install went well and installed a couple of apps such as SoftMaker Office. Then TB. Installed fine, but does not seem to work. I do have Web access to the Internet and so far all I can find that is not working is my TB. I have cut and pasted ALL login details to the account. Identical details to this PC (W11) which is working. Help, please?

It's probably going to be something stupid I've mixed. Regards Kevin

Asked by PRINCY557 1 month ago

Answered by PRINCY557 1 month ago

  • Solved

ERROR: Unable to log in at server. Probably wrong configuration, username or password

I downloaded a Thunderbird update and lost use of my email thereon. I had problems with my email password and had to reset it. I can get email now via the web. I unins… (read more)

I downloaded a Thunderbird update and lost use of my email thereon. I had problems with my email password and had to reset it. I can get email now via the web. I uninstalled and then reinstalled Thunderbird for a "clean slate." I enter my name, email and password. The first message was positive, but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password"

HELP!

Asked by jodeepreston 1 month ago

Answered by Matt 1 month ago

  • Solved

Missing server folder

My email provider is Comcast. I have several server folders there. When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there. … (read more)

My email provider is Comcast. I have several server folders there.

When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there.

There's no .msf for the folder in ImapMail/imap.comcast.net/ under my Profile--the others are there.

How do I get TB to fetch this folder / re-fetch all folders? Thanks!

Asked by alecramsay 1 month ago

Answered by david 1 month ago

  • Solved

Copying/Backing up Profile without email data

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the… (read more)

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the Profile setup, which I don't want to do (due to email data being so large in many cases).

I see all my email data is in a folder called "ImapMail" within the Profile folder. Is it possible to backup the Profile and just exclude that folder? I mean, if the Profile is transferred to another system, won't the email just be downloaded again? Or will it not work that way?

Thanks.

Asked by Michael S 1 month ago

Answered by david 1 month ago

  • Solved

How to Move Address Books and Filters to Another PC

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop? I have three email accounts and ten address books. (The message f… (read more)

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop?

I have three email accounts and ten address books. (The message filters use the address books to sort messages into folders.)

There are a bunch of abook* files in the root directory of the profile. Is it sufficient to move these to the laptop, or are they indexed somewhere?

There are msgFilterRules.dat files in many subfolders of Mail and ImapMail. Is it sufficient to move all of these into the corresponding folders on the laptop?

Is there an easier way to do either of these?

Asked by Toolworker 4 months ago

Answered by sfhowes 1 month ago