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Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 2 years ago

Answered by Václav Trpišovský 2 years ago

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VPN for Android "Get started" loop

I have already successfully installed Mozilla VPN on two of my Windows 10 devices. I have downloaded and installed the Android version to my phone. The first screen has a… (read more)

I have already successfully installed Mozilla VPN on two of my Windows 10 devices. I have downloaded and installed the Android version to my phone. The first screen has a button "Get started", which I click. This takes me to a Mozilla Sign In screen, where I click the button "Sign in". I am now taken back the the Get started screen.....and so on in a loop. I have tried uninstalling the app and starting again. This does not work. Any ideas?

Asked by michael.walker002 2 years ago

Answered by BH2000 1 year ago

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After update the new version of TB doesn't receive or send messages.

I have just I upgraded to TB ver 78.4.0 (32-bit) the upgrade seemed to go normally but the new version did not work. in detail: 1- i have received no new email on eithe… (read more)

I have just I upgraded to TB ver 78.4.0 (32-bit) the upgrade seemed to go normally but the new version did not work. in detail: 1- i have received no new email on either of two google-based email accounts since the udgrade. 2. I continue to get email on the Google Email page for at least one of the accounts on the same computer. 3. when i click on "Get Messages" nothing happens 3. Past messages are still in my inbox and they open when selected 4. messages will not actually send but I con click on write or resend a previous message and type and send and go through all the steps BUT they are not delivered and the only error message I get is that the message wasn't saved. 5. I have started TB in safe mode - no difference 6. I have shut off ESET NOD 32 - and No change

  Mail Provider: Gmail
 Antivirus: ESET NOD32 ver 14.0.22.0
 operating system: Windows 10 
 this was an upgrade to Thunderbird ver 78.4.0 (32-bit), I have used TB for many years with no problems

I will be so grateful for your help. I have tried everything i could think of. FRN

Asked by fnordmeyer 2 years ago

Answered by christ1 2 years ago

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tbsync won't connect to gmail account

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The s… (read more)

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The suggestions I have read about is to use TBSync, which I have installed, but I can't get it to connect to my Google account. Each time I try autodiscover I get a message saying it has failed. I tried to manually enter the server name, but that wouldn't work either.

I can't find any support instructions in the Add In web site or on the Mozilla support site. Can anyone help?

Can I revert to an earlier version of Thunderbird?

Asked by ptbadams 2 years ago

Answered by sfhowes 2 years ago

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Thunderbird Update Locks Me Out

Since updating my iMac to Thunderbird 78.4.2 last night, I cannot pull in anymore email. It won't accept my password for the ATT server, though ATT will. How do I get hel… (read more)

Since updating my iMac to Thunderbird 78.4.2 last night, I cannot pull in anymore email. It won't accept my password for the ATT server, though ATT will. How do I get help to use this new update again?

Asked by S P Stetson 2 years ago

Answered by S P Stetson 2 years ago

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Updating Thunderbird

I'm currently on Thunderbird 68.12.1 (32-bit) and am getting message telling me it cannot be updated and I need to download new version. But when I try to do this, which … (read more)

I'm currently on Thunderbird 68.12.1 (32-bit) and am getting message telling me it cannot be updated and I need to download new version. But when I try to do this, which I have on several occasions, I get error message saying the file cannot be saved because the source file could not be found. What can I do?

Asked by Peter Beale 2 years ago

Answered by Wayne Mery 1 year ago

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Copying open tabs to new computer without sync

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from vario… (read more)

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from various sources, automatic repair, etc. it just won’t boot up). I hope that I’ll be able to extract my important files from my hard drive. I’m setting up a new windows 10 computer. My question is, can I copy over a file from my old computer to my new computer that Firefox will recognize and open up the tabs that I was last working on from my old computer? I have not synced, but the last time that I was able to use my old computer I did close Firefox cleanly, and I was able to log off from windows with no serious issues. Hopefully there is a file that I can copy over which will simply allow me to continue working on my open tabs. Thanks in advance.

Asked by zippy8416 2 years ago

Answered by cor-el 2 years ago

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Profile Manager doesn't appear when a profile is already open

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch. But lately, if I launch Firefox while a profile is already open, it just opens a new … (read more)

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

Asked by MartyJames 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to remove and reinstal Firefox later on

bonsoir I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from m… (read more)

bonsoir

I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from my PC only, and reinstall it after repair with all the previous parameters and setting already installed ( list of passwords, ...)

said differently, I don't want to cancel it definitly because I use it on another computer and I want to recover it after my PC repair.

If you can help me I will really appreciate

Richard

Asked by auri.mac 2 years ago

Answered by FredMcD 2 years ago

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Thunderbird not accepting Gmail migration

Greetings, today I decided to work on my PC and do some needed cleaning and updating. Part of which is to end my addiction of Outlook from Office 2007. So, I installed… (read more)

Greetings,

today I decided to work on my PC and do some needed cleaning and updating. Part of which is to end my addiction of Outlook from Office 2007. So, I installed Thunderbird.

Problem is, the connection between Thunderbird and Gmail is not working. I've watched the Thunderbird video (didn't help) and read various online articles. Nothing is helping.

I have the ports at 993 and 465. Although I do receive the message 'The following settings were found by probing the given server'. I get two other messages.

1. My user name or password are invalid. They're not.

2. Incoming Server Already exists.

I've tried all I can think of to correct these and nothing is working.

I downloaded version 38.1, so I will be able to migrate old .pst files into Thunderbird.

What am I doing incorrectly?

Thanks in advance.

Asked by Hondo 2 years ago

Answered by Hondo 2 years ago

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TrojanDropper found in update Firefox for android

Hi, Today I did the update for Firefox om my android smartphone (with Google Play store) and Eset mobile security gave the message that Android/TrojanDropper.Agent.GRV wa… (read more)

Hi,

Today I did the update for Firefox om my android smartphone (with Google Play store) and Eset mobile security gave the message that Android/TrojanDropper.Agent.GRV was found in the update. I deleted the app and whe I wanted to install it again after a new download, the same message came. I don't know what to do next (fot now I just deleted the app again) and am wondering if this issue is know to you.

Kind regards, Marcel

Asked by MarcV29 2 years ago

Answered by 71buho 2 years ago

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Can't find Address books after upgrade to TB 78.5, copied from 68.4.1 PC

I've got my email functioning in TB 78.5, apart from being able to use my address books, on my new (to me) laptop on which I've installed Windows 7 (at my own risk!). The… (read more)

I've got my email functioning in TB 78.5, apart from being able to use my address books, on my new (to me) laptop on which I've installed Windows 7 (at my own risk!). The old laptop used TB 68.4.1 (32-bit) and I copied the profile folder onto a usb stick to transfer across to my new one, using Profile Manager on the new laptop.

I've spent several hours trying to work out how to get my old address books, but have got nowhere really, apart from realising that initially the original new version of TB caused similar problems, which presumably have now been ironed out, and that current solutions to my problem appear to be lacking.

My old address books uses .mab files, which I was given to understand were automatically converted by TB 78, but this appears not to have been the case. I have found just one abook.sqlite file, but nothing relating to my other ones (up to 6)

Can anyone offer me guidance on how to recover my other address books, please, in a bid to save my sanity?

Thanks.

Asked by silverman166 2 years ago

Answered by Wayne Mery 1 year ago

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Thunderbird isn't working well on Big Sur.

Thunderbird keeps asking to setup existing email address after the Big Sur update on Mac. It's not saving the login details and accounts which have been setup already. … (read more)

Thunderbird keeps asking to setup existing email address after the Big Sur update on Mac. It's not saving the login details and accounts which have been setup already.

Asked by a2dsouza 2 years ago

Answered by Matt 2 years ago

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downloading thunderbird 78 in windows 10

I recently started using Firefox and have been using g mail, tried to convert to Thunderbird and windows defender wont allow the installation. i don't want to disable win… (read more)

I recently started using Firefox and have been using g mail, tried to convert to Thunderbird and windows defender wont allow the installation. i don't want to disable windows defender, yet it has so many rules I'm not sure what I should do to allow the installation, can someone help?

Asked by Chopper 2 years ago

Answered by Chopper 2 years ago

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migrating all my data out of thunderbird.

1) how do I find my previous thread content? 2) do any replies get emailed to me? 3) The mozillazine info on data rescue seems to be out of date, and doesn't work on the … (read more)

1) how do I find my previous thread content? 2) do any replies get emailed to me? 3) The mozillazine info on data rescue seems to be out of date, and doesn't work on the current version. 4) Is there another email client that can just lift my file structures and my thousands of emails and my address books and use them? I think thunderbird is beyond rescue at this stage.

I can just copy all the emails to desktop folders, export all address books, kill and rebuild thunderbird, then manually create the files, drag all the emails back in, and re-import the address books, but if there is a quicker way, I am keen to hear of it. I can't do it right now, anyway, as I have to get some notebook maintenance/replacement done, and reload everything. at least I have most user data backed up in on-drive, including the profiles folder (via shortcut)

Asked by nieuweo 2 years ago

Answered by nieuweo 1 year ago

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Firefox cannot find profile after copying from other computer

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct location… (read more)

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct locations neither Firefox nor Thunderbird would start complaining that they could not find the profiles.

What I did (same thing for Thunderbird) 1. Opened Firefox troubleshooting on the old W7 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. copied the Profiles folder to a usb drive.

On new W 10 laptop 1. Opened Firefox troubleshooting on new W10 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. renamed the existing Profiles folder to Profiles OLD 5. copied the Profiles folder from the usb to the same correct location on the new laptop

When I tried opening Firefox on the new laptop it would not open complaining that it could not find the profile. Firefox had opened correctly previously.

Then when I renamed the moved Profiles folder to Profiles NEW and renamed Profiles OLD to Profiles, Firefox opened normally on the new laptop.

Identical procedure and result with the Thunderbird profile transfer.

What should I do?

Thanks.

Asked by MaybeYou 2 years ago

Answered by MaybeYou 2 years ago

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Please allow us to "upgrade" back to the previous version on google play if you're unable to restore all the previous functions on your latest updates.

"Updating" to a new version of firefox with less function and useability than the old one isn't really upgrading. Also users should be made known about this before they u… (read more)

"Updating" to a new version of firefox with less function and useability than the old one isn't really upgrading. Also users should be made known about this before they update to the latest version. I just want to go back to the previous version without losing all the data and browsing history.

Asked by johnny66johnson 2 years ago

Last reply by Paul 1 year ago

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Not download email

Hi there, I am using thunderbird email for a few weeks. It was great, but since a couple of days it does not download the incoming emails. Nothing changed, I guess, beaca… (read more)

Hi there, I am using thunderbird email for a few weeks. It was great, but since a couple of days it does not download the incoming emails. Nothing changed, I guess, beacaue on other tools (cpanel) it works. What can be the problem? Thanks Gergely

Asked by gergelykozma 2 years ago

Answered by TyDraniu 2 years ago