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Cannot add additional Gmail account to Thunderbird for macOS

Configuration: macOS 10.5.7 / Thunderbird 91.3.2 I cannot add an additional Gmail account to Thunderbird for macOS (I have already one Gmail account in Thunderbird since … (read more)

Configuration: macOS 10.5.7 / Thunderbird 91.3.2

I cannot add an additional Gmail account to Thunderbird for macOS (I have already one Gmail account in Thunderbird since many years, along with a couple of other email accounts). The new account setup starts out fine, but when clicking onto "Done" after putting in email address and password a new window opens where I am asked again to put in my email address. When I do this and then click "Next" the same window opens again, is empty, and asks again for an email address - and this can be repeated forever. See attached screenshot.

There is no problem to add this email address as an additional Gmail address to Apple Mail.

Is there a fix for this?

Thanks.

Asked by deerfield 5 days ago

Answered by sfhowes 5 days ago

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When starting Thunderbird this morning everything was gone and it wanted me to create a new account! How do I get everything back?

When starting Thunderbird this morning everything was gone and it wanted me to create a new account! How do I get everything back? I am unable to access any of my email… (read more)

When starting Thunderbird this morning everything was gone and it wanted me to create a new account! How do I get everything back? I am unable to access any of my email for work until I can get this resolved. I could not find anything on the support page that worked. I opened up the Profile Manager and selected Default. The same thing comes up. I went ahead and tried to use my existing email sign up and create a new account and it did not recognize my log in credentials. I am still able to find all of my files still on the hard drive where Thunderbird stores everything but cannot get Thunderbird to open up so I can point it there. This has never happened to me in the last 15 years of using Thunderbird.

Do I try to start over and download a new version of Thunderbird?

Thanks! Mark

Asked by mark.pierson1 1 day ago

Answered by sfhowes 1 day ago

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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 1 year ago

Answered by trevorawestphal 1 year ago

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Installed version 68.2.2 and all addresses, emails etc. disappeared

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cann… (read more)

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cannot see any of her original information.

I have checked the profiles folder:

Two profiles: 0ys99ku.default-release and hrzce6bw.default

The second profile contains all of her past info ... need some guidance as to how to get the new version to recognize the older profile ... thanks John

Asked by floridamiller 1 year ago

Answered by Toad-Hall 1 year ago

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Don't want to upgrade

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above… (read more)

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?

Asked by mikejanus 1 year ago

Answered by jscher2000 1 year ago

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Can't get Thunderbird to work with Office 365 emails

I tried using Thunderbird to check my Office 365 email, with the following settings IMAP: outlook.office365.com Port: 143 SSL: STARTTLS SMTP: smtp.office365.com Port: 587… (read more)

I tried using Thunderbird to check my Office 365 email, with the following settings

IMAP: outlook.office365.com Port: 143 SSL: STARTTLS

SMTP: smtp.office365.com Port: 587 SSL: STARTTLS

Normal Password

All the settings are retried by Thunderbird once I enter the IMAP and SMTP details.

However upon clicking done, there will be a message saying "Unable to log in at server. Probably wrong configuration, username or password"

I have verified the username and password is correct, and also IMAP enabled for this account, but keep getting password wrong message.

Asked by siewkit84 1 year ago

Answered by siewkit84 1 year ago

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Thunderbird 78 fails to activate POP3 mail account

My old mail account is POP3 only. Incoming, POP3, mail.tpg.com.au, 110, STARTTLS, Normal Password Outgoing SMTP, smtp.tpg.com.au, 587, STARTTLS, Normal Password After man… (read more)

My old mail account is POP3 only. Incoming, POP3, mail.tpg.com.au, 110, STARTTLS, Normal Password Outgoing SMTP, smtp.tpg.com.au, 587, STARTTLS, Normal Password After many attempts Thunderbird 78 failed to add this new account.

After removing ver.78 an old ver.68 was installed and the new account was added without any problems on the first try using the settings shown above.

Does this indicate that Thunderbird v.78 is no longer compatible as a POP3 client or is this a serious bug?

Asked by gveale20 1 year ago

Answered by Toad-Hall 1 year ago

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My Firefox says: "your system administrator deactivated updates", but he (myself) didn´t. How to fix that?

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about… (read more)

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about Firefox". This is strange, because the admin is me myself, and I didn´t change anything in Firefox or in the Win 10 registry. Has anyone of you had this experience, and how can I possibly fix it? Thanks in advance! Pete

Asked by canaima-pete 1 year ago

Answered by cor-el 1 year ago

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Thunderbird will not login to email server

A PC of mine crashed a couple months ago. I now have a new Windows 10 box, and I need to connect to an email server that has accumulated a lot of email since the crash. I… (read more)

A PC of mine crashed a couple months ago. I now have a new Windows 10 box, and I need to connect to an email server that has accumulated a lot of email since the crash.

I installed Thunderbird v78.3.1 - it says 32-bit - is there a 64-bit version?

Anyway, on creating the account, I always get the following error:

"Unable to login at server. Probably wrong configuration, username or password."

I can readily connect via telnet, login and read a message - so, clearly, I know my username and password.

Please, advise. Thank you.

~ Mike

Asked by MDS 1 year ago

Answered by MDS 1 year ago

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Thunderbird passwords not transferred with profile to new computer

I followed the procedure for "Moving Thunderbird Data to a New Computer". https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer The "old" comput… (read more)

I followed the procedure for "Moving Thunderbird Data to a New Computer". https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

The "old" computer is windows 10 running Thunderbird 68.12 32 bit. The "new" computer is Ubuntu 20.04 running Thunderbird 68.10 64 bit

The procedure above fails with the following message: "This installation of Thunderbird has a new profile. It does not share email data, passwords, user preferences and address books with other installations of Thunderbird (including Thunderbird, Thunderbird Beta, and Thunderbird Daily) on this computer."

I upgraded the "new" computer to thunderbird 68.12 64 bit with the identical result.

The next step was to start Thunderbird from the command line with the -profilemanager --allow-downgrade switches as described in https://support.mozilla.org/en-US/questions/1292795.

Thunderbird starts and the profile from the "old" computer is recognized with all information transferred except for the account passwords. The saved logins list under preferences->passwords->saved passwords is completely empty. The menus here do not provide a means to add new rows. Only edit existing rows.

This result appears to be the same for both 68.10 and 68.12 on the "new" installation. I elected to stay with the default Ubuntu version (68.10)

The menus under account settings do not provide a means to update or change passwords. Attempting to create a new account with the same name produces an error about an existing server with the same name and simply hangs (the "Done" button is gray and is inoperative). Following this procedure: https://support.mozilla.org/en-US/kb/switch-pop-imap-account

Not sure how to proceed. The best may be a different command line switch that will preserve the passwords from the "old" installation during the initial startup. An alternative is to fix up the password list in the "new" installation.

If I start with a new profile in "new" computer, the add account procedures work flawlessly.

Suggestions please on a method to resolve this password transfer problem from Windows to Linux.

Asked by hobopoppa 1 year ago

Answered by sfhowes 1 year ago

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Importing Address Book

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the… (read more)

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the Address Book. I exported them from Thunderbird 68 (2 files) and that seemed to go OK. I then tried to import them into Thunderbird 78 and it gave some errors but it also created duplicate Address books. 2 Personal and 2 Collected.

How do I have them imported and saved into the Address books that are already there?

Any tips to get this to work?

Thanks

Asked by AZBigDog 1 year ago

Answered by Stans 1 year ago

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need to recover old emails after host migration

Guys I had my email set up on Thunderbird and the hosting provider ceased business. So I had to migrate my domain (alanlaighleisphotography.com) from one provider to anot… (read more)

Guys

I had my email set up on Thunderbird and the hosting provider ceased business. So I had to migrate my domain (alanlaighleisphotography.com) from one provider to another.

Instead of creating a new mail account within thunderbird for the new Hosting provider i went in and change the IMAP and SMTP settings of my existing account thinking that my old mails would remain in thunderbird and new ones would just get added it. But thats not what happened. my old emails all vanished, thunderbird basically for want of a better way of putting it "cleared out" the oldstuff and created a vanilla mailbox.

My original hosting provider is now gone, but I have used FTP to backup everything, I've also looked into the "profiles folder" on Win7 and can see mail.vade-1.ie folder (vade are my old provider). this folder contains multiple files including an inbox file. is it possible to recover the old mails somehow using these files?

Thanks

Asked by alan.laighleis 1 year ago

Answered by alan.laighleis 1 year ago

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Why am I running Firefox ESR?

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recal… (read more)

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

Asked by 777bb 1 year ago

Answered by AliceWyman 1 year ago

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Install Fireforx on Android without GooglePlay

Hi there, How can I install Firefox on my Android device without GooglePlay? Basically what I need is a safe place to download the apk Regards, Abel … (read more)

Hi there,

How can I install Firefox on my Android device without GooglePlay?

Basically what I need is a safe place to download the apk

Regards, Abel

Asked by aneiros 1 year ago

Answered by apfelkomplott2014 8 months ago

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Unable to install Firefox

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not co… (read more)

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not connect to the Internet, either by clicking one of the links in the toolbar or typing the address directly. I have tried all the solutions I can find on the support pages, ranging from attempting to copy the file from another location to re-installing Visual C++ from the Microsoft website, both the 64 bit and the x86 versions. Having found and installed the latest version of Visual C++ I now get the error message "The procedure entry point _CxxFramehandler4 could not be located in the dynamic link library C\WINDOWS\SYSTEM32\MSVCP140.dll" at the edn of the installation process, and of course Firefox has not installed. Any suggestions for a way forward?

Asked by tkrd13 1 year ago

Answered by FredMcD 1 year ago