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Problem with 102.2.2 update.

Version 102.2.2 goes "unresponsive" when I click get messages for several minutes, eventually will download one or two emails, but they are ones I have already deleted, a… (read more)

Version 102.2.2 goes "unresponsive" when I click get messages for several minutes, eventually will download one or two emails, but they are ones I have already deleted, and occur multiple times. Can I go back to version 91? Where can I get the install file? Since the problem started with the update its a problem with it, not antivirus software. There are no other programs using significant cpu time while t'bird is unresponsive. This is critical, I will have to find another email program if you don't fix this soon.

Asked by rccarlson 1 week ago

Answered by rccarlson 1 week ago

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Thunderbird 102 - Body "contains" filter is no longer available

Yesterday I updated Thunderbird to version 102 and I have been experiencing issues with message filters that are no longer working. I used to create message filters that … (read more)

Yesterday I updated Thunderbird to version 102 and I have been experiencing issues with message filters that are no longer working.

I used to create message filters that would check the body content of a message. Now when I create a message filter the "Body" option in no longer available in the field list.

When I try to save one of my previous message filters that was filtering based on the message's body I receive this error: This filter cannot be saved because the search term “Body contains” is invalid in the current context.

Does anyone know if there is a workaround? Thanks!

Asked by vincent.demers 1 week ago

Answered by sfhowes 1 week ago

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I want to import a MBOX file into my Thunderbird, but the methods I found doesn't work.

I found the option Tools > ImportExportTools > Import MBOX file as the answer of my inquiry but I have just installed Thunderbird on my computer and I don't have th… (read more)

I found the option Tools > ImportExportTools > Import MBOX file as the answer of my inquiry but I have just installed Thunderbird on my computer and I don't have this options in my Tools panel. The attached image is what I see in my Tools panel.

Asked by eleonora.skarankos 2 years ago

Answered by sfhowes 2 years ago

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I am trying to migrate from Thunderbird under Windows 7 to Thunderbird on Mac OS (High Sierra). Need to move profile info to the new machine

Not sure if this is the correct place to post my question, given the separation of Thunderbird from Mozilla. If this is not the right place, I'd appreciate a link to the … (read more)

Not sure if this is the correct place to post my question, given the separation of Thunderbird from Mozilla. If this is not the right place, I'd appreciate a link to the correct one.

I'm new to Mac OS, have been a long time Windows-7 user, and long ago was a UNIX user at my then employer. But it's past time to say goodby to Redmond.

I want to transfer my Firefox Thunderbird email history as well as my address book etc. from the Windows 7 installation of Firefox Thunderbird, (which says it's "68.8.0 (32-bit)", it was updated today, May 10) over to the new (to me) MacBook-Pro Firefox Thunderbird (version latest as of May 9, so far haven't figured out how to cause the Mac Thunderbird to show it's version info)

While the instructions for copying the profile info on the Windows machine and transferring to another Windows machine are clear, and the instructions for copying an existing Mac profile and transferring to a new Mac are clear, I am unable to find any information on how to move the Windows files to the Mac installation.

I tried copying everything in the Windows "Thunderbird" directory to a flash drive, then tried replacing the Thunderbird files on the Mac with the copied files but that didn't work.

What is the procedure I should be following? For the moment I'll be keeping the Win-7 machine "alive" but would really like to abandon it soon.

Thanks for any suggestions.

(edited the question to change Firefox to Thunderbird - c)

Asked by joe.west1 2 years ago

Answered by sfhowes 2 years ago

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How does one get off the Beta treadmill?

I have been a long time user of Thunderbird. I run multiple computers which I like to network share/backup Thunderbird under my User/AppData/Roaming profile. I have bee… (read more)

I have been a long time user of Thunderbird. I run multiple computers which I like to network share/backup Thunderbird under my User/AppData/Roaming profile. I have been running Beta versions on all of my computers, but any change to the beta version on my primary machine causes me to have to make beta updates on all the others so my copied profile works. I have also noticed many issues with printing on the current beta versions. I want to get off the beta treadmill and simply install the current stable Thunderbird version. When I do this on a machine I am unable to get any of my current profile to work. I have multiple email accounts and have everything setup exactly as I want it, so starting from scratch on the stable version and loosing all my saved folders and email files would be very painful. Is there a way to install the current stable Thunderbird version and bring over my profile from a beta version (downgrade)? I would love to see some type of export and import that would work between versions, but that doesn't appear to be an option at this time.

Asked by great_deal98 2 years ago

Answered by sfhowes 2 years ago

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Upgrade profiles in Enterprise Environment

Hello, As of Firefox 76 there is a new user profile. For different customers in VMWare /Citrix environments I need to upgrade Firefox from an ESR release to the latest on… (read more)

Hello, As of Firefox 76 there is a new user profile.

For different customers in VMWare /Citrix environments I need to upgrade Firefox from an ESR release to the latest one., but I cannot find a simple solution to upgrade profiles to the new one in bulk.

I found articles about profile managers in combination with or without sync, but that is an option. Customers are within government and public health sector. Data to be sent into the cloud is therefor not an option.

How can I : 1. Have a simple solution to upgrade profiles in bulk.

OR 2. Have an option where users can use the old profile to continue working.

Any help would be greatly appreciated.

Regards, Joe

Asked by Joe 2 years ago

Answered by Mike Kaply 1 year ago

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Help! Need to move Bookmarks, Extensions & Add-Ons to another Mac

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to… (read more)

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to an external drive, all the bookmarks and bookmark structure), extensions, and add-ons I have added to Firefox, and then add them to Firefox on my future Mac.

Do I just copy the Firefox app to the external drive? I looked in the Macs' base system Library and Preferences, and in my User files, but I do not see anything related to Firefox.

My old (current) and failing Mac is running the latest version of Catalina,

Thanks for any info!

Asked by fastdude 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 2 years ago

Answered by trevorawestphal 2 years ago

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I lost bookmarks and user passes after firefox update

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover.… (read more)

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

Asked by hsamadzadeh 2 years ago

Answered by FredMcD 2 years ago

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Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 2 years ago

Answered by Andrew 2 years ago

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How to copy or import old e-mails?

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC.… (read more)

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC. On the new box I created my e-mail account making sure that it was not using the default mbox (all e-mail in 1 file) but maildir (each e-mail in its own file) as on the old box. But when I copy the "Local Folders" from my old to my new Mail directory, Thunderbird does list the directories (with subdirs " cur" and "tmp"), but does not appear to recognise the e-mail files.

In Thunderbird under menu there is "Tools" that has a wizard " Import". However when I select to import Mail, I only get a message "No application or file to import data from was found."

So how can I import my old mail files in the new Thunderbird instance?

Asked by tpeters 2 years ago

Answered by tpeters 2 years ago

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Use Firefox for Android & Firefox Focus

Should I keep Firefox For Android installed if I also installed Firefox Focus? I don't see why I would need Firefox For Android if I'm using Focus. I appreciate any advis… (read more)

Should I keep Firefox For Android installed if I also installed Firefox Focus? I don't see why I would need Firefox For Android if I'm using Focus. I appreciate any advise that is given. Thank you for making online browsing private. Thank you for your time.

Asked by Sarecee66 2 years ago

Answered by Balázs Meskó 2 years ago

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Installed version 68.2.2 and all addresses, emails etc. disappeared

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cann… (read more)

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cannot see any of her original information.

I have checked the profiles folder:

Two profiles: 0ys99ku.default-release and hrzce6bw.default

The second profile contains all of her past info ... need some guidance as to how to get the new version to recognize the older profile ... thanks John

Asked by floridamiller 2 years ago

Answered by Toad-Hall 2 years ago

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Don't want to upgrade

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above… (read more)

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?

Asked by mikejanus 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can't get Thunderbird to work with Office 365 emails

I tried using Thunderbird to check my Office 365 email, with the following settings IMAP: outlook.office365.com Port: 143 SSL: STARTTLS SMTP: smtp.office365.com Port: 587… (read more)

I tried using Thunderbird to check my Office 365 email, with the following settings

IMAP: outlook.office365.com Port: 143 SSL: STARTTLS

SMTP: smtp.office365.com Port: 587 SSL: STARTTLS

Normal Password

All the settings are retried by Thunderbird once I enter the IMAP and SMTP details.

However upon clicking done, there will be a message saying "Unable to log in at server. Probably wrong configuration, username or password"

I have verified the username and password is correct, and also IMAP enabled for this account, but keep getting password wrong message.

Asked by siewkit84 2 years ago

Answered by siewkit84 2 years ago