Hello; What a mess! For many years I could just install new versions of TB over the previous versions to upgrade. Or on a new computer I could install the latest version… (read more)
Hello; What a mess! For many years I could just install new versions of TB over the previous versions to upgrade. Or on a new computer I could install the latest version and then just copy the contents of the profile folder(s) into the correct location on the new machine and all was fine. Okay around I believe version 48 or so there where glitches and I needed to go through certain intermediate version(s) but that's besides my point.
My wife's computer died with a hardware glitch and I replaced it with a better machine I had sitting around. Windows 10 all updated I downloaded and installed TB v78 and then transferred the profile. TB's installer gave NO WARNING AT ALL that there where incompatibilities to be expected. The result is that on the new machine TB has NO ADDRESS BOOK and in the Write widow the Send button is greyed out.
And from what I read here there seems to NO REASONABLE WAY to make TB v78 see or recognize the existing files abook.mab, abook.sqlite and history.mab. I even coaxed these files out of a June 2020 backup, no help.
I happen to have reasonably recent .CSV files with her address data but the import attempts fail with an UNHELPFUL message to the tune of "the input file has an error...". Despite the wording of the message NO ADDRESSES ARE IMPORTED and NO ADDRESS BOOK IS CREATED! When I look at the CSV file in a text editor they look perfectly correct to me!
Please, pretty please, what may I have overlooked or just not found yet that may help?
Does anybody have a solution for that?
Is there an add-on around that I can't find that could help me to get in my wife's good grace again?
Any help would be greatly appreciated, TIA. EikeH