All Products Support Forum

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.

TIA!

Ron

Hello.

I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is being updated by another instance" in the About Firefox dialog when both were running. So I closed one of them and the other offered me the usual button to update immediately. I did it, restarted that Firefox instance/profile, which restarted normally, but now the second one does not open. Instead, I get the error transcribed above in the subject (see attached screenshot).

So my question is: please, how do I regain access to my second profile without losing that profile's data?

I have a Win7 machine, and just bought a new Win10 desktop. I followed some instructions from a YouTube solution. From the Help>Troubleshoot>Profile Folder, I copied the profile folder (onto an external drive) and pasted it (from the external drive) onto the new OS(C:) as per instructions.

It did not work, I do not have all my bookmarks and extensions, etc. on the new Firefox browser I have installed on my new machine.

I don't know what to do now. All that was selected and overwritten is still selected on "This PC>OS(C:)" I was tempted to just delete all that shows selected...maybe not a good idea.

I really just wanted to migrate all my bookmarks, but doing the full profile folder seemed like a good idea at the time.... Help Mr. Wizard?!!

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

Hi. Previously I installed Firefox on Ubuntu with command `sudo apt install firefox`. I'm using Firefox 88.0 for Ubuntu. I want to update it to the latest version. When I try following commands: `sudo apt update` `sudo apt install firefox`

It says "firefox is already the newest version (88.0+build2-0ubuntu0.20.04.1)." But I know version 89 and 90 are released.

I attached "About Firefox" window. There is no update button.

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens , any ideas ?

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

I installed Firefox APK on MI Box S 4K (offical github latest non-beta release on firefox support site). Everything is OK except it is installed as a system app, meaning that I can't add it to my favorites on the Mi Box welcome screen. So I have to go to parameters/app each time and run it :-( and it is very bad... I have installed other APKs (file system, player and so on) and none was installed as a system app they all was ready for favorites. Did I something wrong ? Wahat can I do to get it in my favorites ? Thank for your help, it is a bore to install it OK and be stuck like this !

Merry Christmas Everyone. I have been using thunderbird for email with windows 7 for several years, and it does exactly what I need. One thing I definitely need is my own folders for different incoming email. No problem with windows 7 but I cannot find how to make them with windows 11 (old laptop gave up - had to buy new one). Right click on existing default folders or email name does not offer the option. All folders is ticked, as is folder pane. Hope you can help. Thanks

I want to install firefix on an old Samsung with Android 4.1.2 I know, its not supported any more. That old samsung is for a very special perpose and will not have any personal data, therefore security is not a problem. Which firefox version will run? Where can I get the APK? Regards Richard

Hi,

I have 3 GMail accounts. I am the admin and sole user on all 3. I have just installed Thunderbird for the 1st time on a PC running Windows 10 Home, and am now trying to connect my accounts (using IMAP). These accounts have been connected on this same machine through MSOutlook for months, and have been working fine. I am connecting them across 2 different user profiles on the PC. Two of them have connected without issue, one on each of the user profiles, but with the 3rd, I keep getting the "Unable to log in at server..." error. The Name/email/password are all correct. I have tried connecting my 3rd email account (+New/Existing Mail Account) as the 2nd account on both of my profiles but I get the same error on both of them.

I have verified that Thunderbird is configured to accept cookies.

Is there some issue with having 2 GMail accounts linked to the same instance of Thunderbird?? (I hope not!! - that would be a complete deal-breaker!)

Is there anything else I can try?

Many thanks

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/libxul.so: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM.

I included a screenshot of the message and my firefox file directory

Hello

Many thanks if anyone can simply answer these 3 queries for me!

I don't need explanations etc - even just a 'yes' or a 'no' would be sufficient for me. Or just clear step-by-step guidance as to how to do something.

QUERY: 1. Should I just wait and see if this latest version of Thunderbird will download itself automatically? . . (Though I'm getting fed up with this message coming up every time I go to my emails, and wish I could find a way to shut it up!).

QUERY: 2. How can I be sure that any new version of Thunderbird won't go and alter/remove any of the current features that I like and am accustomed to?

QUERY: 3. If I found it had altered/removed features that I liked etc, could I ever get these re-instated?

MY PROBLEM When I click on 'Download Thunderbird' nothing happens, except that I'm taken to here: https://www.thunderbird.net/en-GB/ No download happens, or not any that I can see. I feel like I've been taken to a 'cul de sac' instead!

Along with this message is always 'We'll help you download it'. Er.... what 'help'?

Hello community, would anyone kindly help me with this issue I'm facing? How do I export Logins and Passwords on Firefox running 78.10.1esr (64-bit) on a Mac. The export funtion is not available here and I know the this option is only available on 79 and after, but I'm using a mid 2012 Mac Pro running 78.10.1esr. Is there any way I could still export the logins?

Thank you kindly.

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos

Installed flatpak and repositories but when I try to use flatpak to install firefox I get "No remote refs found similar to ‘firefox’".

I have tried following a few other ways to get it installed, such as using sudo and using sudo su but that has not worked at all.

I followed to flatpak quick setup on Chromebook guide that is linked in the above help article and created the nested containers in crosh as well.

below is what happens if I go to flathub and copy-paste their recommended command to install firefox.

Remote ‘flathub’ found in multiple installations:

  1) system
  2) user

Which do you want to use (0 to abort)? [0-2]: 2 error: Nothing matches org.mozilla.firefox in remote flathub

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or more ago. How well do proton and Thunderbird mesh currently?