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  • Locked

UI to puke on

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. T… (read more)

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. There are theme's available, but still it looks unusable to me. This kind of updates should be beyond Mozilla, maybe don't hire former Apple employees, the esthetics don't have to be " slick and modern"

So after a long fight with almost losing my plugins, saved tabs (100+) etc.. I downgraded successfully to 88.

Step 1 (Secure your profile) Open menu, Click Help, Click "More Troubleshooting Information" Go to the line which says, "Profile Folder" Hit open folder

Pay extra attention during these steps: Now you are browsing in your active profile. If you did this after upgrading to 89 version. Make a back-up copy of this whole folder!! Rename it back up.

Open the file "Compatibility.ini" with a text editor, and empty it. Save and close.

Download and install the previous version of Firefox, After installing don't forget to disable automatic updates.

If the profile isn't loaded, browse to "about:profiles" and find and select your profile to get al your plugins, tabs, favs, etc. back.

Its a terrible shame i need to write this down for people to avoid the frustration of a terrible update

Asked by r.salafi 1 week ago

Last reply by Seburo 1 week ago

  • Locked

new update

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.] would you please change firefox back to the previous versi… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.]

would you please change firefox back to the previous version. I DON'T LIKE PHOTON COLORS. the old way was much better.I DON'T LIKE PHOTON COLORS. i want the one i had before this update. are you a robot or a live person? i asked this question before, i get the same answer. I DON'T LIKE PHOTON COLORS. we want the old version back.

Asked by dcoreau 1 week ago

  • Locked

update

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.] photon colors theme is no good. we don't like the 89 vers… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.]


photon colors theme is no good.

we don't like the 89 version. the colors are all screwed up. bad. we want the old version back. would you please turn it back to the old way, before 6-1-21? PLEASE?

Asked by dcoreau 1 week ago

  • Solved

Firefox v89 disaster visually

This morning I got a message to install Firefox V89.0. Visually this was a disaster for me. The bookmark list is now vertically spaced much wider so I have to scroll u… (read more)

This morning I got a message to install Firefox V89.0. Visually this was a disaster for me. The bookmark list is now vertically spaced much wider so I have to scroll up and down the list rather than point and click. The tabs at the top of the screen which used to be easy to differentiate now blur into one. Worse still there was no easy way to back out this upgrade while I found a workaround to correct these problems? I have spent a couple of hours now, researching, exporting bookmarks, uninstalling Firefox, restarting computer, re-installing the old version (v88), Importing bookmarks, finding the icons that were on the bookmarks have disappeared, kicking the cat (metaphorically speaking), reinstalling the new tab add-in, making sue auto update is OFF. Basically a huge pain.

Is there no easy way to rollback updates? especially when the user interface changes are so invasive?

Asked by chris388 1 week ago

Answered by gsfc12 1 week ago

  • Solved

I downloaded the latest version but don't want to install it yet; can I remove the download?

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1. Today I download… (read more)

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1.

Today I downloaded what I now know to be the all-new complete revamp version. But I don't want to install it on my main PC until I've looked into a little more and perhaps tried it out on a laptop.With it in

Is there a way of removing the downloaded version? With it in place, if I restart Firefox or reboot the computer it will automatically be installed, and I don't want that to happen just yet.

I'm running Windows 7 on a desktop PC.

Many thanks.

Asked by mail226 1 week ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 week ago

  • Solved

Re : Thunderbird Mail

Hello. I have recently been experiencing lots of problems with Thunderbird E-mails. Often I am unable to send any mails at all. Although the in-box seems to work OK. Chec… (read more)

Hello. I have recently been experiencing lots of problems with Thunderbird E-mails. Often I am unable to send any mails at all. Although the in-box seems to work OK. Checked with my ISP yesterday ( Talk Talk ) and was advised they no longer support Tiscali E-mails ! However, that later turned out to be incorrect. Apparently they still support Tiscali - but only for existing telephone and broadband customers like me. However, I am advised to change my account settings from POP 3 to IMAP. ( not quite sure why ! )

If I am to change the settings to IMAP could someone please let me have some simpole and easy-to-follow steps for an " oldie " like me so I don't make any mistakes. Also, please could you confirm that if I make the switch I will still be able to keep my existing tiscali.co.uk E-mail domain name ? I want to retain that E-mail address in any event. Is that possible ?

Finally, I would want to copy a couple of hundred incoming and out-going E-mails to the IMAP account, or, if not possible, then I would need to make a back-up copy of two or three hundred incoming and out-going E-mails which are already on Thunderbird but I don't know how to go about this. Could someone please send me some easy-to-follow instructions,

I have to say that all of this seems very complicated just to change from POP 3 to IMAP in order to keep Talk Talk happy ! I don't use multiple accounts and would prefer to stick with POP 3. Help and advice please on what to do.

Many thanks. SG.

Asked by Steamgo 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

Firefox keeps trying to update and to install the Software updater even though I opted out

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the lates… (read more)

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Asked by vascocc95 1 week ago

Answered by vascocc95 1 week ago

  • Solved

Lost opened tabs after upgrading to Firefox 89 on macOS 11.3.1

First I was stuck in an upgrade loop where Firefox would ask me to restart to install the upgrade but then isn't upgraded on restart. So I manually downloaded latest vers… (read more)

First I was stuck in an upgrade loop where Firefox would ask me to restart to install the upgrade but then isn't upgraded on restart. So I manually downloaded latest version from the website and installed it. Now after installing I lost my current session (opened tabs). I have enabled sync so I can still see the synced tabs in my Firefox account under my device, but I don't know how to open all tabs from a particular device.

How do I open all synced tabs from a particular device in Firefox 89 on macOS 11.3.1?

Asked by nsane 2 weeks ago

Answered by nsane 2 weeks ago

  • Solved

Firefox Resets on Mac M1 on Reboot

I recently purchased a Mac M1, coming from a Windows / Linux environment. After installing Firefox, it requires an icon on my desktop to run. Then, every time I reboot, … (read more)

I recently purchased a Mac M1, coming from a Windows / Linux environment. After installing Firefox, it requires an icon on my desktop to run. Then, every time I reboot, Firefox no longer recognizes me. My pins, history, etc. are all gone and I have to re-organize everything again.

Can you please help?

Asked by jlaurent517 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Locked

How do I revert to the PREVIOUS version of Firefox

Hi, I accidentally DLed FF88 without checking the details w/r/t functionality. Several of the changes severely compromise my ability to use FF for my job. Examples are th… (read more)

Hi, I accidentally DLed FF88 without checking the details w/r/t functionality.

Several of the changes severely compromise my ability to use FF for my job.

Examples are the 'view image' which is now gone from right-click and replaced with 'open image in new tab' --this disrupts my work flow. And 'save image to pocket' etc is not useful for me, but happens to be right where I normally click on another function.

Is there a relatively seamless way to undo the FF88 'upgrade' ? TIA

Asked by SONNY MARK 1 month ago

Last reply by Chris Ilias 2 weeks ago

  • Solved

Trouble importing bookmarks from HTML file

I exported my bookmarks from the Brave Browser, selected Bookmarks>Manage Bookmarks>Import and Backup>Import Bookmarks from HTML Then navigated to the HTML file … (read more)

I exported my bookmarks from the Brave Browser, selected Bookmarks>Manage Bookmarks>Import and Backup>Import Bookmarks from HTML Then navigated to the HTML file the selected "Open" but noting changed except that a small number of the bookmarks appears under "Recent Bookmarks" when I again select Bookmarks. Each item in this list is repeated according to the number of times I tried to import them.

Asked by Paul Hossfield 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Various issues relating to my outlook exchange account

I have added various gmail accounts to Thunderbird with no trouble at all. But when I tried to add my outlook account with the IMAP protocol it said: "Configuration could… (read more)

I have added various gmail accounts to Thunderbird with no trouble at all. But when I tried to add my outlook account with the IMAP protocol it said:

"Configuration could not be verified. If your username and password are correct, it is likely the the server administrator has disabled the selected configuration for your account. Try selecting another protocol."

It does work if I add it as an exchange account and all my emails appear correctly, but everytime I open up the thunderbird app, a message appears saying:

"Login to server outlook.office365.com with username [anonymous]@outlook.com failed". So i just close the message and the app seems to work normally...

Furthermore, if the exchange account is the only one that does not offer any email encryption options...

I will be very grateful to anyone who knows how to fix any of these problems :)

Asked by takanuva 2 weeks ago

Answered by christ1 2 weeks ago