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  • Solved

Trouble with Thunderbird 102.3 installation and migrating profiles to a new Mac

I have been a happy Thunderbird user for many years. Currently I am trying to migrate my three Earthlink e-mail profiles from an iMac (late 2013) running macOS Catalina, … (read more)

I have been a happy Thunderbird user for many years. Currently I am trying to migrate my three Earthlink e-mail profiles from an iMac (late 2013) running macOS Catalina, to a Mac Studio (2022) running macOS Monterey. My Thunderbird profiles use POP for incoming mail. I have always preferred to store my e-mail on my computer, not on a server, and that's still my preference. I have a lot of history in my Thunderbird folders, and I don't want to lose all the e-mail I have stored in them. So I'm afraid to try to switch to IMAP, even if I wanted to, which I really don't.

On my old iMac, Thunderbird is on version 102.3, and it looks great! So on my new Mac Studio, after downloading Thunderbird 102.3 but not opening it, I set up Profile Manager using Terminal (in Finder/Applications/Utilities), and created my three profiles exactly as they are on the old machine. Then, on the old iMac, I went to Library (via Finder) and copied my three profiles to a flash drive. I connected the flash drive to the new Mac Studio, where I copied and pasted the contents of each old profile into their corresponding new profiles. So the new profiles have new names, but the contents have been replaced by my data from my old Thunderbird profiles. This is the standard procedure, and I was very careful to do each step correctly.

Well, everything is there all right, but sadly, it is all so unbelievably tiny that it is impossible to read or use. I experimented with Zoom and Font Sizes in the View menu in my Thunderbird profiles, but the results were still very unsatisfactory, and the changes refused to persist in individual e-mails. The whole Thunderbird installation looks like it doesn't fit properly on the Mac Studio, and I can't figure out how to make it bigger. I went to Settings in a Thunderbird profile and tried increasing the font size under General->Language & Appearance, but this had no effect at all. I have also made sure that my Display settings on the new Mac Studio match my Display settings on the old iMac, but this doesn't make any difference to Thunderbird either.

I can't understand why version 102.3 looks so perfect with my three profiles on my old iMac, where everything is large and readable and fits properly, but not on my new Mac Studio! Obviously my profiles are compatible with the latest Thunderbird version, since they work fine on the iMac.

Oh, and by the way, BEFORE doing all of the above, I had initially used Apple Migration Assistant, which worked great for all my Apple content, but NOT for Thunderbird. So I uninstalled Thunderbird and deleted its profiles on the new Mac Studio, and started over again with a new install, as described above. Sadly, the results were exactly the same in both cases, whether I used Migration Assistant or downloaded a clean install of Thunderbird and manually transferred my profiles. Either way, the appearance of Thunderbird with my three profiles on my new Mac Studio is practically microscopic.

Does anyone understand what is going on? Can anyone tell me how to fix my Thunderbird? Or can you tell me what I have done wrong? I have always loved Thunderbird, and I'm brokenhearted!

Asked by Fern 2 months ago

Answered by Fern 1 month ago

  • Locked

DNS over HTTPS is useless

I am using pihole and i've learned that firefox ignores it. Supposedly, because it has DNS OVER HTTPS enabled by default. So i disabled it, and it still doesn't work ( ig… (read more)

I am using pihole and i've learned that firefox ignores it.

Supposedly, because it has DNS OVER HTTPS enabled by default.

So i disabled it, and it still doesn't work ( ignores DNS settings and loads websites that are blacklisted in my pihole - only firefox does this, chrome and edge dont have this problem )

I've set it to my pihole server - and it still works.

I've set it to CUSTOM and put in a 0.0.0.0 as IP and IT STILL WORKS

how???

i am just trying to use pihole but i can't comprehend why would a browser ignore all these settings ...

how do i make it work?

thanks.

Asked by primski 1 month ago

Last reply by Paul 1 month ago

  • Solved

Firefox cannot download .msi files as binaries to Downloads folder

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it do… (read more)

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?

Asked by Bordonbert 1 month ago

Answered by TyDraniu 1 month ago

  • Locked

Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 month ago

Last reply by Paul 1 month ago

  • Locked

Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 month ago

Last reply by Paul 1 month ago

  • Locked

Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 month ago

Last reply by Paul 1 month ago

  • Locked

Everything is locked HELP

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accou… (read more)

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Asked by cocktherockhardjohnson 1 month ago

Last reply by Paul 1 month ago

  • Solved

2 Questions I need help with in Thunderbird

I have two issues with Thunderbird that I would love some help to fix. I got a new computer running Windows 11 Home, Version 21H2, 64-bit operating system, x64-based proc… (read more)

I have two issues with Thunderbird that I would love some help to fix.

I got a new computer running Windows 11 Home, Version 21H2, 64-bit operating system, x64-based processor, with Windows Feature Experience Pack 1000.22000.1098.0.

I installed Thunderbird version 102.4.1. on my new computer. It launched and worked fine. I did not set up any email accounts. Thunderbird worked fine until I messed it up trying to bring over the "profile folder" from my old computer, in "Troubleshooting Thunderbird" menu selection, to my new computer in "Troubleshooting Thunderbird" menu selection and then in Explorer. Again my old computer is running Windows 10 Home version 21H1, 64 bit operating system, x64-based processor, Windows Feature Experience Pack 120.2212.4180.0. The line set up is not the same between Windows 10 and 11 in the "Troubleshooting Thunderbird" pull down menu selection. And the file menu path, and the file and folder names in Windows Explorer is different between Windows 10 and 11. I will explain how and why Thunderbird got messed up.

On my old computer, which is running Thunderbird version 102.4.0. I launched Thunderbird and clicked on "open", in "Thunderbird Troubleshooting" file menu, and then clicked on the Profile Folder line which brought me to Explorer . I then closed Thunderbird. I followed the instructions and went back 3 levels on the file path, in Explorer and copied the "Profiles" file and pasted it into my cloud. I then opened Thunderbird on my new computer and went to Troubleshooting and there is no "profile folder selection", like on my old computer. There was a "File History" selection, and just above that another file selection, but I do not remember the name, sorry. However I remembered it was a logical name to be a "Profile Folder" that might work, so I clicked on it and it opened File Explorer. I then closed thunderbird. I went back 3 levels on the file path in explorer, ( again this is in Thunderbird on the new computer), but there was no "profile" folder anywhere in the file path in Explorer. I copied the profile folder from my cloud and pasted it into the "program" file folder in Explorer. Then I tried to launch Thunderbird and it wouldn't load, but it displayed a dialog box that said "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I then went into Explorer and searched through folders trying to find the file I had pasted to. I also searched for a another file to paste it to, but couldn't find any folder, that was logical to use. I uninstalled Thunderbird and restarted my computer, and then reinstalled Thunderbird but it still wouldn't launch and still gave me the dialog box "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." So is there someone out there that can help me fix Thunderbird? PLEASE!!


The other thing I would love someone to help with is this. As I mentioned earlier, the file names and file paths in Windows 10 Home, are different from the file names and file paths in Explorer in Windows 11 Home. So I do not know where to paste the files "Profile "folder into Windows 11 Home. Also the display line names are different under the "Troubleshooting Thunderbird" menu selection, inside Thunderbird, between the Windows 10 Home and Window 11 Home. I need help figuring out what and where files and folders from 10, go into 11 in Explorer, to make Thunderbird transfer profiles, preferences, and set ups, migrate and work properly. So I think the online instructions might need to be updated, too. But there is also the possibility I just don't know what I am talking about or just totally missed something.

Thank you for reading this.

Asked by vincesr 1 month ago

Answered by Stans 1 month ago

  • Solved

Setting up TB. Incoming Server already Exists?????

During email configuration, TB says incoming server already exists and stops me at that point. How should I respond to this dialog? Thanks for you assistance. … (read more)

During email configuration, TB says incoming server already exists and stops me at that point.

How should I respond to this dialog?

Thanks for you assistance.

Asked by david.abineri 5 months ago

Answered by david 5 months ago

  • Solved

installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 month ago

Answered by dieten 1 month ago

  • Solved

getting old versions

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLeg… (read more)

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLegacy52/FirefoxPortableLegacy52_52.9.0_English.paf.exe I really did not want the portable version but avast considers it a threat so it may not be genuine.

Asked by robey 1 month ago

Answered by James 1 month ago

  • Solved

disappearing add-ons

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappea… (read more)

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

Asked by s.a.dzwonek 1 month ago

Answered by cor-el 1 month ago

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Repeated update attempts

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites ex… (read more)

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites exceptions in AVG, made no difference.

Asked by colinc1 1 month ago

Last reply by Wayne Mery 1 month ago

  • Locked

My Mobile Cant Support Firefox

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is h… (read more)

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is https://actogames.com/ from the team looking into this.

Asked by h27213557 1 month ago

Last reply by Paul 1 month ago

  • Solved

Thunderbird just stopped working

My thunderbird (windows 10 64bit) stopped working two days ago; I had not upgraded thunderbird or done anything that I can think of that would have caused this. My local … (read more)

My thunderbird (windows 10 64bit) stopped working two days ago; I had not upgraded thunderbird or done anything that I can think of that would have caused this.

My local folder had emails which I would really (REALLY) hate to lose, so any help or advice would be sincerely appreciated.

I don't remember the version (possibly 91) of thunderbird. If someone can show me how to tell the version, I can let you know.

Symptoms: 1. when I start it, I have an empty folder pane, and no thread or message panes 2. the three lines icon in the upper right does nothing 3. the folders "..." does nothing 4. I was able to open the address book and tasks (all looks ok) 5. I was able to start creating a test email, but it would just stall trying to send it 6. the Menu bar seems to be functional

I immediately copied the Local Folders folder to another drive for safety, along with the AppData\roaming\thunderbird folder, and the C:\Program Files\Mozilla Thunderbird folder.

I ran several antivirus scans of course (none), ran disk checks of all drives looking for any damage (none), I tried updating my windows 10 and drivers. None of these helped.

I tried restarting the apps several times with no success, and tried deleting the folders.json and sessions.json files from the profiles folder with no success (per other reports of similar issue).

I tried uninstalling thunderbird, and removing any thunderbird related folders, clearing the registry and then tried reinstalling the latest release (102.4.0). After setting up a single test gmail account, I still had the same symptoms as originally described (empty folder pane, and no thread or messages pane, etc).

I tried uninstalling that release, and tried installing other versions with no luck; 102.33, 91.9.1, 107.0.b2. Same symptoms as originally described.

With each different release installed, I setup a known working email account (since I can open them directly in a browser). Again, same symptoms as originally described

I also tried pointing the Tools | Account Settings | Local Folders to a copy of my original local folders.  I still don't see the Folders pane, but I can search for keywords and see some results.  But, I really don't know how many emails, of the many thousands, I actually have available; it looks like a small subset.

Please, if someone can offer help on recovering the Local Folder or help on showing my Folder and other Panes, I would sincerely appreciate it.

Asked by gerald.deconto 1 month ago

Answered by Stans 1 month ago