Showing questions tagged: Show all questions
  • Solved

Troubles importing emails in Thunderbird

Hi, I have a backup (the entire ".thunderbird" folder essentially, with "xyz.default', "installs.ini" and "profiles.ini) of my Thunderbird emails from my previous organis… (read more)

Hi, I have a backup (the entire ".thunderbird" folder essentially, with "xyz.default', "installs.ini" and "profiles.ini) of my Thunderbird emails from my previous organisation and I wish to import these emails on the Thunderbird client at my new organisation. My mails are in Mail/Local Folders for locally saved mail, and in ImapMail/imap4.xyz.com and ImapMail/outlook.office365.com for mail that was on the previous organisation's server and I basically wish to have all the emails in Mail/Local Folders folder on my new Thunderbird installation so that I can access them offline. To do this, I copied the whole xyz.default folder to .thunderbird on my new system, and edited .thunderbird/profiles.ini to point to it, something like this:

[Profile1] Name=myemails IsRelative=1 Path=xyz.default Default=1

And then in the same file in the [General] section changed the option StartWithLastProfile=1 to 0 so that whenever you open Thunderbird you'll be asked to choose profiles.

With these steps I do see the mail folders (including imap emails) in my Thunderbird client for a brief amount of time but later only the emails in local folders are visible. Also, imap accounts keep asking me for my password since they are trying to access the server (which I do not have an access to anymore). Is there anyway I can stop it from doing this so that I can see the emails on the imap account, with the final goal being able to copy the emails from imap account (s) to the Local folders on thunderbird so that I can see those emails offline too?

Needless to say, if the above steps are wrong, I would appreciate knowing the right way to do this also.

Thanks in advance, Rach

Asked by rachanab 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

Firefox auto update to version 88 under windows 7!

OS: Windows 7 on notebook Firefox automatically updated to version 88 After restarting the computer it says that FF88 is not compatible with the current version of OS. = … (read more)

OS: Windows 7 on notebook

Firefox automatically updated to version 88 After restarting the computer it says that FF88 is not compatible with the current version of OS. = Why did the update start under Win7 if it is not compatible with Win7? = How can I downgrade to a Win7 compatible version without losing any logins?

with unhappy regards

Chris Hostettler [email]

Asked by Chris Hostettler 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Upgrading from firefox 42 to the current version

I'm trying to migrate my Firefox from a very old 42.0 version (where I was stuck due to valuable plugins discontinuity) to some actual version (Mac OS). Attempt to just i… (read more)

I'm trying to migrate my Firefox from a very old 42.0 version (where I was stuck due to valuable plugins discontinuity) to some actual version (Mac OS). Attempt to just install the latest version doesn't work because it cannot properly convert stored passwords and the places database.

From the support article https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update, I know that for passwords I should at least visit the intermediate version 68, which should be able to convert older passwords database.

What other upgrade points should I visit to successfully overcome the gap?

Asked by cit 3 days ago

Answered by FredMcD 3 days ago

  • Solved

Re : Thunderbird Mail

Hello. I have recently been experiencing lots of problems with Thunderbird E-mails. Often I am unable to send any mails at all. Although the in-box seems to work OK. Chec… (read more)

Hello. I have recently been experiencing lots of problems with Thunderbird E-mails. Often I am unable to send any mails at all. Although the in-box seems to work OK. Checked with my ISP yesterday ( Talk Talk ) and was advised they no longer support Tiscali E-mails ! However, that later turned out to be incorrect. Apparently they still support Tiscali - but only for existing telephone and broadband customers like me. However, I am advised to change my account settings from POP 3 to IMAP. ( not quite sure why ! )

If I am to change the settings to IMAP could someone please let me have some simpole and easy-to-follow steps for an " oldie " like me so I don't make any mistakes. Also, please could you confirm that if I make the switch I will still be able to keep my existing tiscali.co.uk E-mail domain name ? I want to retain that E-mail address in any event. Is that possible ?

Finally, I would want to copy a couple of hundred incoming and out-going E-mails to the IMAP account, or, if not possible, then I would need to make a back-up copy of two or three hundred incoming and out-going E-mails which are already on Thunderbird but I don't know how to go about this. Could someone please send me some easy-to-follow instructions,

I have to say that all of this seems very complicated just to change from POP 3 to IMAP in order to keep Talk Talk happy ! I don't use multiple accounts and would prefer to stick with POP 3. Help and advice please on what to do.

Many thanks. SG.

Asked by Steamgo 4 days ago

Answered by Toad-Hall 2 days ago

  • Locked

Thunderbird Portable

Hello Additional information related to a post with a similar problem Help> Troubleshooting Information click on 'show folder' button click on 'Mail' folder. Please p… (read more)

Hello Additional information related to a post with a similar problem Help> Troubleshooting Information click on 'show folder' button click on 'Mail' folder. Please post image of the contents of the 'Mail' folder. I attach the image of the contents of the "Mail" Folder

duplicate. https://support.mozilla.org/en-US/questions/1335750

Asked by maciej.krakowski49 5 days ago

  • Locked

Thunderbird Portable

hello I don't know why the "Mail" image folders are not included, I'm sending again Additional information related to a post with a similar problem Help> Troubleshoot… (read more)

hello I don't know why the "Mail" image folders are not included, I'm sending again

Additional information related to a post with a similar problem Help> Troubleshooting Information click on 'show folder' button click on 'Mail' folder. Please post image of the contents of the 'Mail' folder. I attach the image of the contents of the "Mail" Folder Please Help

duplicate. https://support.mozilla.org/en-US/questions/1335750

Asked by maciej.krakowski49 5 days ago

  • Locked

thunderbird portable

HELLO I found a similar problem in one of the program user's queries. According to the given recommendations, I checked the settings of hidden files. Comply with the reco… (read more)

HELLO I found a similar problem in one of the program user's queries. According to the given recommendations, I checked the settings of hidden files. Comply with the recommendation. I am placing a copy of the contents of the Local Directory from the Server Settings of one of the e-mail accounts. H: \ Maciej \ ThunderbirdPortable \ Data \ profile \ Mail \ pop.gmail.com Please help Maciej

duplicate. https://support.mozilla.org/en-US/questions/1335750

Asked by maciej.krakowski49 6 days ago

  • Solved

WALMART GROCERY !

https://www.walmart.com/grocery it not finishing the download at Walmart grocery. so I can't shop. The problem is coming from fire fox. I try it on google.com and have n… (read more)

https://www.walmart.com/grocery it not finishing the download at Walmart grocery. so I can't shop. The problem is coming from fire fox. I try it on google.com and have no problem. only problem i have it on is fire fox. But other stuff work on fire fox. Please fix the issues as soon as possible. Please.

Asked by rebels01 4 weeks ago

Answered by rebels01 5 days ago

  • Solved

How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (read more)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 1 month ago

Answered by Rafael Lecuona 6 days ago

  • Solved

Thunderbird authentication of Gmail IMAP Account fails

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP. System Basics: Windows 10 Home, 64bit, fully patched. Anti… (read more)

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP.

System Basics: Windows 10 Home, 64bit, fully patched. Antivirus by MalwareBytes 4.30 Premium, fully updated. No fancy firewall, just a regular router.

This account had been installed and working fine until a family member "helpfully" changed the Gmail password, but reauthentication fails. I enter the account details, including password, into the Thunderbird Accounts settings for the account; it pings Google and correctly retrieves all the IMAP settings, and when I click "Done" Thunderbird opens a browser window to Google's two-step authentication with the email address prepopulated. However, when I click the blue "Next" button on that authentication page, rather than advancing to a password screen, the browser simply deletes the email address from the text box and stays on the same screen (see attached image for what I'm talking about).

Things I've tried:

  • Uninstall, reboot, reinstall Thunderbird.
  • Turn off MalwareBytes protection.
  • Uninstall, delete every registry key related to Thunderbird, reboot, reinstall Thunderbird.
  • Clear cache on every browser on the system
  • Change Windows default browser settings to either Chrome (see below) or IE/Edge
  • Install new browser (Chrome wasn't yet on this PC), then change Thunderbird's file handler for https to Chrome (this is MUCH harder than it used to be as T-Bird v. 78.anything doesn't have the old "Preferences" menus)

Incidentally, changing browsers doesn't seem to make a difference in that pop-up browser window, so I suspect Thunderbird is using its own internal browser and not the system browser.

I have, and can send, the support info extract from T-bird to a support technician but am unsure of uploading it here. Nevertheless, I welcome suggestions ... this is driving me nuts!

Asked by dwm685 1 week ago

Answered by sfhowes 1 week ago

  • Solved

vpn install on another person's computer

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to… (read more)

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to verify that I authorized the install which he did. No successful install of vpn on friend's computer.

Asked by Steveo 6 days ago

Answered by gaguilera 6 days ago

  • Solved

Lost all my emails and accounts after migrating Thunderbird.

Hi, I have been long time Thunderbird user. Never had issues before and never had issues while moving my profile files to a new PC or new hard drive. I always have been m… (read more)

Hi, I have been long time Thunderbird user. Never had issues before and never had issues while moving my profile files to a new PC or new hard drive. I always have been maintaining my profiles in a separated files drive. My main hard drive used for OS/Programs is failing. To save time I decided to jump back to use an old SSD where I already had OS/ Programs, one of them Thunderbird, which i guess was not up to date. By accident I opened this old Thunderbird and even when it showed all my email folders, just asked for credentials for some accounts. I stopped all and shut down. Went back to the old HDD, loaded OS, opened Thunderbird to recover one account password and when I went back to the hew HDD, Thunderbird is asking to create new account (like the profile is new). I verified that the profile is pointing to the correct profiles folder. Shutdown again, went back to the old HDD, opened Thunderbird and, dang..! same thing. So, now I can't open any of my accounts and old emails. Any ideas? Thanks in advance.

Asked by yaku.ve 1 week ago

Answered by yaku.ve 1 week ago