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When starting Thunderbird this morning everything was gone and it wanted me to create a new account! How do I get everything back?

When starting Thunderbird this morning everything was gone and it wanted me to create a new account! How do I get everything back? I am unable to access any of my email… (read more)

When starting Thunderbird this morning everything was gone and it wanted me to create a new account! How do I get everything back? I am unable to access any of my email for work until I can get this resolved. I could not find anything on the support page that worked. I opened up the Profile Manager and selected Default. The same thing comes up. I went ahead and tried to use my existing email sign up and create a new account and it did not recognize my log in credentials. I am still able to find all of my files still on the hard drive where Thunderbird stores everything but cannot get Thunderbird to open up so I can point it there. This has never happened to me in the last 15 years of using Thunderbird.

Do I try to start over and download a new version of Thunderbird?

Thanks! Mark

Asked by mark.pierson1 9 hours ago

Answered by sfhowes 9 hours ago

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Importing Saved Passwords in Mozilla v94

Hi, I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the … (read more)

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Asked by lesa797 1 week ago

Answered by cor-el 5 days ago

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firefox will not load any pages and launches with a dialog box that displays nothing.

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinki… (read more)

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

Asked by ecbs5001 3 months ago

Answered by jscher2000 1 month ago

  • Solved

Cannot add additional Gmail account to Thunderbird for macOS

Configuration: macOS 10.5.7 / Thunderbird 91.3.2 I cannot add an additional Gmail account to Thunderbird for macOS (I have already one Gmail account in Thunderbird since … (read more)

Configuration: macOS 10.5.7 / Thunderbird 91.3.2

I cannot add an additional Gmail account to Thunderbird for macOS (I have already one Gmail account in Thunderbird since many years, along with a couple of other email accounts). The new account setup starts out fine, but when clicking onto "Done" after putting in email address and password a new window opens where I am asked again to put in my email address. When I do this and then click "Next" the same window opens again, is empty, and asks again for an email address - and this can be repeated forever. See attached screenshot.

There is no problem to add this email address as an additional Gmail address to Apple Mail.

Is there a fix for this?

Thanks.

Asked by deerfield 4 days ago

Answered by sfhowes 4 days ago

  • Solved

custom Add-Ons

I created my own Add-On, and set checkmarks for "Desktop" and "Mobile" add-on. I am able to install it on FF on Android - Smartphone version 94.1.2 (Galaxy S8). I am UNA… (read more)

I created my own Add-On, and set checkmarks for "Desktop" and "Mobile" add-on. I am able to install it on FF on Android - Smartphone version 94.1.2 (Galaxy S8). I am UNABLE to install it on FF on Android - Tablet version 94.1.2 (Huawei Mediapad).

How can I install my Add-On "FROM FILE" (.xpi) on my Tablet? Thanks for your help to get this done.

Asked by chRIS 1 week ago

Answered by chRIS 5 days ago

  • Solved

Why am I getting this standarised response to so many of my Thunderbird emails?

Replies to the thread "ALERT: De tijd begint te dringen... "will not be shown. I can't even copy the text so I don't if there is more Thank you in anticipation of your a… (read more)

Replies to the thread "ALERT: De tijd begint te dringen... "will not be shown. I can't even copy the text so I don't if there is more Thank you in anticipation of your assistance Bruce in Australia

Asked by brucepitt 6 days ago

Answered by AgnesRM 6 days ago

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PDF Access

When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf). I do that and also check your "Save this for future" option. Every time I try to open … (read more)

When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf). I do that and also check your "Save this for future" option. Every time I try to open a pdf after that I still have to go through all the Browse steps. I also set up Flexipdf in your Settings and it just gets ignored.

Asked by DLD 1 week ago

Last reply by Seburo 1 week ago

  • Solved

Migrate local Address Book + Google Contacts > Nextcloud while keeping local changes

I have no decent words for the people who have allowed a reduction of items (e.g. a maximum of two emails) in the local Address Book. But it's happened and there's nothin… (read more)

I have no decent words for the people who have allowed a reduction of items (e.g. a maximum of two emails) in the local Address Book. But it's happened and there's nothing I can do about it. My goal is to preserve as much information as possible without having to manually check every contact (about 1500) Current situation: - Thunderbird 91.2.1 Address Book - continuously updated, but with loss of some contact fields - Google Contact containing all fields (luckily gContactSync probably stopped working) but out of date (missing some new contacts and changes to existing ones) Target: - Thunderbird with CardBook add-on (vCard 4.0) - Nextloud for sharing contacts across my all devices (Linux including mobile) Any idea how to achieve this and not do unnecessary work?

Asked by nesnera 2 weeks ago

Answered by poljos 1 week ago

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How to stop incredibly irratating "Download the latest version of Firefox"

What setting will stop the constant notice "Download the latest version of Firefox." I don't want 20 notices per day. It's like having a child in the backseat "are we th… (read more)

What setting will stop the constant notice "Download the latest version of Firefox." I don't want 20 notices per day. It's like having a child in the backseat "are we there yet?" "are we there yet?" "are we there yet?" How many times do I have to click the "Dismiss" button before this stupid software understands that I do not want updates? I've noticed that this is a common complaint. Stop the bullying by making people choose automatic updates. Many times things get messed up on my computer with updates and it is not worth the aggravation. Candace M.

Asked by mcgovern.candace 5 months ago

Last reply by Chris Ilias 1 week ago

  • Solved

Thunderbird address book contact data field names

I'm looking to migrate the data from my current personal information manager, SideKick98, to an application compatible with Windows10 and later. Can the names of the fiel… (read more)

I'm looking to migrate the data from my current personal information manager, SideKick98, to an application compatible with Windows10 and later. Can the names of the fields in Thunderbird contacts be changed? Are access to the data stored as contact information protected by the top level password? Is the contact data stored in a form that is either encrypted or not easily read?

Asked by WindsurferLA 1 week ago

Answered by Matt 1 week ago

  • Solved

Failure to transfer a profile to a new computer

I want to transfer a Firefox profile from my old computer to a new computer. The online info has been distinctly unhelpful. I copied the profile from my old computer put … (read more)

I want to transfer a Firefox profile from my old computer to a new computer. The online info has been distinctly unhelpful. I copied the profile from my old computer put it in the Profiles folder on my new computer but FIREFOX does not notice it. What is the problem?

Asked by Steve 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Installing Firefox on Macbook

i wish there was a "Comments" section on https://www.mozilla.org/en-US/firefox/mac/ so i could tell people "NEVER use this!!" i tried last week, downloaded and installed.… (read more)

i wish there was a "Comments" section on https://www.mozilla.org/en-US/firefox/mac/ so i could tell people "NEVER use this!!"

i tried last week, downloaded and installed. The installation process, after unpacking the download, tried to install a "helper application". Popped up a dialog box asking for an admin userid+passwd. (even though i was obviously already running as an admin user... because i was in the middle of doing the install.) This was not an iOS dialog box from Apple, and it didn't have an option for scanning my fingerprint; this was something the "helper app" was doing on its own. Well i gave it my userid+password, and it went on to say the installation failed, and bombed out with no Firefox installed on my machine. Now, for all i know, my credentials are out there, God only knows where. So i had to go change my passwd on all of my machines.  :(

Asked by rdb1 1 week ago

Answered by James 1 week ago

  • Solved

XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (read more)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 1 week ago

Answered by cor-el 1 week ago

  • Solved

Tried to update Firefox, but my system is no longer supported

I naively tried to update my Firefox software, but then when I tried to open it, I got a message saying my system is too old. I have OS X El Capitan Version 10.11.6. I ga… (read more)

I naively tried to update my Firefox software, but then when I tried to open it, I got a message saying my system is too old. I have OS X El Capitan Version 10.11.6. I gather you can download an older version of Firefox, but the directory is rather confusing, I don't know which option I need. Any help would be gratefully received, thank you!

Asked by cygnetonline 1 week ago

Answered by James 1 week ago

  • Solved

Won't connect to MS 365 Business account -- is there an alternative to Thunderbird?

I've been trying to connect TB to my MS 365 Business email account without any luck. I've tried on my macOS Monterey machine and on openSUSE TW 15.3. After a 30 minute ph… (read more)

I've been trying to connect TB to my MS 365 Business email account without any luck. I've tried on my macOS Monterey machine and on openSUSE TW 15.3.

After a 30 minute phone call and screen share with MS tech support, they determined that Thunderbird does not connect to their email servers. The Active Directory sign-in logs showed no Thunderbird sign-in attempts from either macOS or Linux platforms even though we tried many times to connect.

Can someone recommend a multi platform (Win, mac, & Linux) email client that works with MS 365 Business?

Asked by Rambler 1 week ago

Answered by Rambler 1 week ago