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  • Solved

Thunderbird update reminder - "can't update to the latest version. Download a fresh copy" manually.

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for T… (read more)

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for Thunderbird, it says it already is the latest version (see uploaded image). So, I ignored that error message the first few times, but when it kept appearing, I downloaded and installed the update (after backing up the Profile folder in case of mishap; see uploaded image). It said it was installing and then the Install box disappeared (it did NOT say "You already have this version" and stop installing); I assumed it had finished (although, it never asked me to do anything, even though the error message implied I'd need help, and I couldn't see any difference in Thunderbird after it finished). Today, I got the error message AGAIN (even though I updated yesterday). What does it want me to do? Is it updated, or not? I'm confused.

Asked by gmsherry 1 week ago

Answered by Wayne Mery 5 days ago

  • Solved

Update issue

Just installed 102.3.0 (64-bit). Now my unified inbox shows no emails. If I go to the individual inboxes everything (about 30 emails) is still there. New emails don't sh… (read more)

Just installed 102.3.0 (64-bit). Now my unified inbox shows no emails. If I go to the individual inboxes everything (about 30 emails) is still there. New emails don't show in the unified inbox only in individual ones.

The image attached shows 1) The screen of the unified inbox before and after the test email 2) The screen of the last few emails in the inbox KEITH before the test email 3) The screen of the last few emails in the inbox KEITH after the test email

How do I fix it so that the unified inbox shows all the emails in the inboxes

Asked by keithinoz1 2 days ago

Answered by keithinoz1 1 day ago

  • Solved

Reinstall Firefox without Importing Previous Bookmarks

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks. Notic… (read more)

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Asked by Mike 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Importing passwords from Opera to Firefox

I have recently installed Linux Mint and it came with Firefox out of the box, and I decided to try it out, but I can't, for the life of me find a way to transfer my Opera… (read more)

I have recently installed Linux Mint and it came with Firefox out of the box, and I decided to try it out, but I can't, for the life of me find a way to transfer my Opera passwords there. I do have Opera installed right now.

Asked by andreyfrog26 1 week ago

Answered by Terry 4 days ago

  • Solved

Can't see the email bodies on one of my accounts

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird.… (read more)

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird. The first 2 work fine, but the 3rd will no longer let me see the email bodies of any of the emails in its Inbox or Sent folders. No matter which email item I click on in the lists, the body pane in the lower right of the display remains blank. I have not touched the settings of that account and it worked fine before the upgrade. Any assistance would be greatly appreciated.

Asked by Dave 1 week ago

Answered by Dave 4 days ago

  • Solved

Firefox has no connection to the Internet

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no … (read more)

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Asked by HenningNE 5 days ago

Answered by HenningNE 5 days ago

  • Solved

Address Book Empty after 102.3.0 installation

A laptop running Windows 10 was using an older version of Thunderbird (2019) and would not update even though the auto update box was checked. Downloaded and installed 1… (read more)

A laptop running Windows 10 was using an older version of Thunderbird (2019) and would not update even though the auto update box was checked. Downloaded and installed 102.3.0, which to my surprise did not require that the older version be uninstalled, and all went smoothly: all folders are in place with no data lost. However, the address books are empty. Found a Contacts folder located here C:\Users\Username\Contacts and this folder contains all the missing contacts. What steps do I need to take to get 102.3.0 to access this file / data?

Thanks in advance for advice, Bob

Asked by silveraz 6 days ago

Answered by Wayne Mery 6 days ago

  • Solved

Update fault

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as… (read more)

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Asked by allan.pool 3 weeks ago

Answered by cor-el 1 week ago

  • Solved

Having trouble importing address book from my old computer

I am running Thunderbird v 102 on a Linux powered laptop. My old laptop is similar also running v. 102. I have tried to follow directions for exporting and importing my a… (read more)

I am running Thunderbird v 102 on a Linux powered laptop. My old laptop is similar also running v. 102. I have tried to follow directions for exporting and importing my address book. There appears to be several "profiles" (named similar to: acva9su7.default ?) and I'm not sure the correct one is being selected to be exported. I have not yet been able to make export/import work. I have read that the address book data is stored in a file named abook.sqlite and that all that is needed is to copy this file to the new system. However, again, how do I know which profile to look in for this file. When searching around, I sometimes find similar file names such as "abook.v3.sqlite". I have tried copying some of those files, but I'm not sure where to put them and I have not yet found the proper place to make it work. Thanks

Asked by bilyo41 1 week ago

Answered by bilyo41 1 week ago

  • Solved

Problem accessing address book, calendar and tasks on new laptop

I fried my old laptop, purchased a new one and had hard drive contents transferred to new drive. Installed Thunderbird on new laptop and got fastmail up and running on pl… (read more)

I fried my old laptop, purchased a new one and had hard drive contents transferred to new drive. Installed Thunderbird on new laptop and got fastmail up and running on platform. Address book, calendar and tasks have not come across and I don't know how to access files that data is contained in.HELP! please.

How do I set up other email accounts on Thunderbird?

Asked by Richard Cimbaro 1 week ago

Answered by david 1 week ago

  • Solved

Thunderbird email

Hi, I desperately need help please regarding Thunderbird Email. I factory reset my computer to get rid of a variety of bugs/slowness etc. I downloaded/printed the suppor… (read more)

Hi, I desperately need help please regarding Thunderbird Email. I factory reset my computer to get rid of a variety of bugs/slowness etc. I downloaded/printed the support info regarding profiles off the mozilla support site. i followed the instructions and saved my profile. there looked to be two profile file folders. i save them on an external drive. Reset my computer. put thunderbird back on, however the new version of Thunderbird doesnt seem to want to migrate my files back. Im really worried that Ive lost my whole history of emails. I have been with Thunderbird for more than 10 years and saved hundreds of emails in various email folders. Ive tried loading one profile folder, the other, then both and all other variations. ive made new profiles and tried to upload my old profiles and nothing works. I did manage to get a couple of my historical email folders to appear, and some sent items from years ago. But 95% of the stuff i still cant upload. Im not very IT savvy, but i believe ive followed the instructions properly. Is there anything else I can try. are my folders saved in the "server" somewhere that i can access? should i try an use an old version of thunderbird? any advice (in laymans terms) would be appreciated very much :) thanks jackie

Asked by jacantryan 1 month ago

Answered by Toad-Hall 3 weeks ago

  • Solved

Is there any need to continue using Firefox?

Now that Thunderbird is no longer developed by Mozilla, and I really want to continue using Thunderbird, Do I need an install of Firefox to make it work ? Can I dump Fire… (read more)

Now that Thunderbird is no longer developed by Mozilla, and I really want to continue using Thunderbird, Do I need an install of Firefox to make it work ? Can I dump Firefox and continue to use thunderbird?

Some websites are better accessed using Chrome based browsers. (my.bookwhen.com is an example)

Asked by spiyda1 1 week ago

Answered by david 1 week ago

  • Solved

Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 1 week ago

Answered by liptherapypirate 1 week ago