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Can't import to migrate from Outlook 2010

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find a… (read more)

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find anything to import. It might be that I have Outlook installed in a non-standard location; can I point Thunderbird to that location somehow?

Asked by john454 5 months ago

Answered by sfhowes 5 months ago

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Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 5 months ago

Answered by averagehuman 5 months ago

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Importing Address Book

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the… (read more)

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the Address Book. I exported them from Thunderbird 68 (2 files) and that seemed to go OK. I then tried to import them into Thunderbird 78 and it gave some errors but it also created duplicate Address books. 2 Personal and 2 Collected.

How do I have them imported and saved into the Address books that are already there?

Any tips to get this to work?

Thanks

Asked by AZBigDog 5 months ago

Answered by Stans 5 months ago

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Would like to get my "BOOKMARK" BAR Back

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install. Have got most of it fixed except I can't get the BOOKMARK "BAR" to displ… (read more)

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install.

Have got most of it fixed except I can't get the BOOKMARK "BAR" to display [see pic attached].

If I select "Bookmark" on the top bar, it opens the bookmark window but I want it where it has been for over a decade, between HISTORY AND TOOLS.

I downloaded the current rel 86. My first FIREFOX copy was ~2004/2005 ver 1.0.

Asked by jagman55 6 days ago

Answered by jscher2000 5 days ago

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Unable to update TB...keep getting Setup message

Hello, I successfully installed TB over a year ago and yesterday started the process to update the program to the current version. I get a message "Setup - Your computer … (read more)

Hello,

I successfully installed TB over a year ago and yesterday started the process to update the program to the current version. I get a message "Setup - Your computer must be restarted to complete a previous upgrade of TB. Reboot or restart the PC."

I've tried several times...either restarting or rebooting...and keep getting the same message over and over. I went to the Windows 10 app area and tried to remove TB to start over but get the same message when I try to remove TB. No joy.

What next?

Regards,

Monty

Asked by Monty 5 days ago

Answered by Toad-Hall 4 days ago

  • Solved

Lost local folders

How can I get a response to my questions when the replies are no-reply e-mails? I have lost my local folders when I migrated to version 68.11.0 (32 bit). There is no view… (read more)

How can I get a response to my questions when the replies are no-reply e-mails? I have lost my local folders when I migrated to version 68.11.0 (32 bit). There is no view folder so I cannot use your instructions. Morley Verdier

Asked by Morley Verdier 5 days ago

Answered by Toad-Hall 4 days ago

  • Solved

Oh dear

Hi everyone. Tghunderbird is upgrading and won't let me open my emails now, it's asking about profiles (new old) I confess to be ignorant about the inner workings, once i… (read more)

Hi everyone. Tghunderbird is upgrading and won't let me open my emails now, it's asking about profiles (new old) I confess to be ignorant about the inner workings, once it is set up I just use it for basic emailing so have never understood all the settings or options. I'm going to reboot my pc in the hope it reverts back, if not I'll see you on the other side.

Cheers Stephen

Asked by s.j.henson 5 days ago

Answered by s.j.henson 4 days ago

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configuration not found when adding existing email account

When I try to add an existing email account It gives me the message configuration not found! I have checked and double checked all settings, username. password and they a… (read more)

When I try to add an existing email account It gives me the message configuration not found! I have checked and double checked all settings, username. password and they are correct. But it denies me and gives an ERROR. See screenshot. Help solving this problem, please. I have tried avery setting and combination ( I mean the choice for protocol, SSL, authtentication methode) Nothing is working. Why?

Asked by Radu 5 days ago

Answered by Toad-Hall 4 days ago

  • Solved

Update size

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it req… (read more)

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it requires. If an update is large, I need to take my laptop to a free WiFi location. Thanks

Asked by Mr.Dan 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

How do I move Firefox to a new PC

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve … (read more)

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve those on the move?

Thank you.

Asked by mschwage 4 days ago

Answered by Mamoon 4 days ago

  • Solved

address book

My system crashed and I reinstalled TB. The address book is missing. Everything else seems ok. I just had to do signature stuff for sending. I backed up "EMAIL" from the … (read more)

My system crashed and I reinstalled TB. The address book is missing. Everything else seems ok. I just had to do signature stuff for sending. I backed up "EMAIL" from the old drive on an external hard drive but I can't find the address book files. It is there somewhere. I use GMAIL and they don't have one. I keep stuff on my C:\ drive. I am old school! Thanks, Jim

Asked by Jim 3 days ago

Answered by День сумо 2 hours ago

  • Solved

Import .CSV file to password manager

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from fi… (read more)

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

Asked by bradloberg 2 days ago

Answered by cor-el 2 days ago

  • Solved

Downloading bank statements

I cannot suddenly download my bank statements I am getting this message within the bank website: "We're sorry, there was an issue when trying to retrieve your documents."… (read more)

I cannot suddenly download my bank statements I am getting this message within the bank website:

"We're sorry, there was an issue when trying to retrieve your documents." this has only happened recently there reply to the question is as follows: Thank you for your email.

We understand experiencing issues with the website can be frustrating. This error is normally received when there is a browser compatibility issue. If the current browser does not allow you to access the documents, we would suggest using one of our other supported browsers: Internet Explorer, Firefox, Safari or Chrome.

Also I am having problems getting into my messages an Error comes up around 3 times before I actually get into them.

Any help would be gratefully appreciated....thank you

Asked by globetrotter45 1 day ago

Answered by jscher2000 1 day ago

  • Solved

One T-Bird Email, Two Users, Set Up

We are a small community organization. We have an email account--via a web hosting service--that needs to be monitored by myself and another person. We are in two locatio… (read more)

We are a small community organization. We have an email account--via a web hosting service--that needs to be monitored by myself and another person. We are in two locations.

I successfully set up Thunderbird on my computer for our email account. I am not sure how to get the other person set up.

I think setting the other person up will be easy. After installing Thunderbird she goes to <Account Settings> from <Tools>. The rest should be as straight forward as it was for me so long as she has the basic email account information from our hosting service: email address, password, and port numbers.

I used Thunderbird several years ago as a client and set the ports manually. This time, Thunderbird offered automatic setup, which worked just fine.

Comments? Thanks in advance.

David

Asked by DavidT 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Can copy profile to new computer, but can't connect to mail server (ISP provider)

I've just copied* my Thunderbird profile from my desktop to my (only occasionally used) laptop, and everything appears to have copied just fine (i.e., all settings are th… (read more)

I've just copied* my Thunderbird profile from my desktop to my (only occasionally used) laptop, and everything appears to have copied just fine (i.e., all settings are there, as are all my folders of old mail, and recently received emails appear in the inbox).

But I can't connect to the mail server. The Thunderbird message is : "Could not connect to [twc server name]; the connection was refused." I know there's nothing wrong with the server because I downloaded mail to my desktop shortly before copying the profile and again shortly after getting the problem message on my laptop.

I've copied my profile in the past when I need to use my laptop (about 3-4 times per year when I travel and need current and recent emails). And it's always worked just fine before, so I'm totally confused.

Two things to mention, if they happen to be pertinent: (1) My desktop is still on W10 1909, and the laptop's on 20H2. And (2) Thunderbird was installed (by the Thunderbird installer without intervention by me) to the Program Files (x86) folder on my desktop, but to the plain Program Files folder on the laptop.

  • Again, I went through the copying steps I've always used before: (1) copying the Thunderbird folder and subfolders from the C:\users ... \roaming folder of my desktop to the roaming folder on my laptop, and (2) just copying the contents of the jibberish-named profile folder from my desktop to the different jibberish-named profile folder on my laptop.

Any advice would be much appreciated. I will have to replace my desktop soon (it fails miserably every time I try to install Windows 10 20H2), and I really need to be able to use my laptop for email until I get a new desktop up and running (and now I'm frightened I won't be able to copy my profile to the new desktop!).

Asked by K in NC 1 day ago

Answered by K in NC 1 hour ago