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Setting up Gmail or Yahoo mail, selected with OAuth2, but cannot see the authentication window pop up.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in whe… (read more)

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Asked by Kin Zhang 3 months ago

Answered by Kin Zhang 2 months ago

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unable to get out of S mode in Windows

I bought this laptop because it had Windows 10 so I could download firefox, The laptop immediately updated to Windows 11, no way to stop it. I am locked out of my microso… (read more)

I bought this laptop because it had Windows 10 so I could download firefox, The laptop immediately updated to Windows 11, no way to stop it. I am locked out of my microsoft account, have been for years. How do I get firefox downloaded ?

Asked by RevJim 2 years ago

Answered by Dropa 2 years ago

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Setting up TB. Incoming Server already Exists?????

During email configuration, TB says incoming server already exists and stops me at that point. How should I respond to this dialog? Thanks for you assistance. … (read more)

During email configuration, TB says incoming server already exists and stops me at that point.

How should I respond to this dialog?

Thanks for you assistance.

Asked by david.abineri 2 years ago

Answered by david 2 years ago

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Just concern: I think there is something wrong with your webpage or certificate I guess

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt star… (read more)

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt started to hesitate downloading your installer of mozilla firefox but I nahhed it to continue installing until I successfully installed mozilla firefox.

EXAMPLES OF URL WITH SAME EXPERIENCE:

MICROSOFT EDGE: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/en-US/win/3939fc619c92d2815b531fb111838420a073643482c5036670ddaeba36f1cc79/Firefox%20Installer.exe

GOOGLE CHROME: https://stubdownloader.services.mozilla.com/?attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9Y2hyb21lJnZpc2l0X2lkPTE2NzgzNDgyODMuMTY0ODczOTQ0Mw..&attribution_sig=380ddd133c31ec40f8c51acb6a79d9db8985f0ae84092734780c578740e33547&lang=en-US&os=win&product=firefox-stub

I just concern.

Asked by Alex 2 years ago

Answered by James 2 years ago

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why is ff failing to import anything from MS Edge?

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import ev… (read more)

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import everything into Chrome or from Chrome to MSE, but NOTHING will import into ff from any other browser.

Asked by lolaiii 2 years ago

Answered by cor-el 2 years ago

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How can I sync email between different T'bird installations?

I guess this could be considered "migration"... How can I sync the email between different machines, as & when I switch to use of a different installation of Thunderb… (read more)

I guess this could be considered "migration"... How can I sync the email between different machines, as & when I switch to use of a different installation of Thunderbird?

Here's my current setup: I have 2 laptops, and each is set up as a dual-boot with both Windows 10 Pro, and AntiX Linux. That makes a total of 4 operating systems, and I have Thunderbird installed on all 4.

I'm not sure how useful this is, for framing an answer to my question re. syncing, but here's extra info: I keep all my personal data on encrypted external hard drives, which I access using VeraCrypt. External is so I never lose my data if a given machine dies. Encrypted is so, even if the physical external hard drive is stolen, they can't steal the personal data. (I maintain a cloned backup external drive.) Today, I chose a location on the primary external hard drive, and created a folder named "Thunderbird email". I'm using the AntiX v19.4 OS right now, so I've set that new folder as the Local Folders location within this installation of Thunderbird.

I got this far, and then realized I need some guidance from more experienced users. So, I located this support page, and signed up for asking my questions about Thunderbird. Thanks in advance, for any help you can give me.

Asked by scruffyeagle 2 years ago

Answered by scruffyeagle 1 year ago

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How do you reorganize the order of the folders (accounts) in thunderbird

Hi, I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer … (read more)

Hi,

I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer in their previous order. How would I change the order.

I tried moving them, but they return to their original position after every reboot of thunderbird 91.

Additionally, is there any good docs about folder paths to learn more about archiving or default settings.

Thanks,

Asked by Vince 2 years ago

Answered by Toad-Hall 2 years ago

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Daily prompt that "Thunderbird can't update to the latest version" but alredy running latest version

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as o… (read more)

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

  • Download and install from "Download Thunderbird" link in notice.
  • Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.

Asked by srshowers 2 years ago

Answered by christ1 2 years ago

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Update to foxfire and logins and passwords are gone and I cannot add them back in

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but … (read more)

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but it will not hold any logins or passwords in memory

[email removed from public]

Asked by jaysea5413 2 years ago

Answered by cor-el 2 years ago

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Address book empty after update to v91 - mab -> sqlite problem?

Hi, I had to update from an older version of TB to the latest due to the gmail security changes. I had an security/authentication issue that was brilliantly solved by a … (read more)

Hi,

I had to update from an older version of TB to the latest due to the gmail security changes. I had an security/authentication issue that was brilliantly solved by a contributor here.

I have now realised that the update caused another problem ... my address book is empty. I have been doing much searching and reading about this and it seems that the problem is that there was a failure to convert the old .mab address file to the new .sqlite address file that the newer TB version uses. What I could not really find is the definitive answer.

I do not have any .mab.bak files in my profile folder. I have:

  • abook.mab(44KB and filled with addresses)
  • abook.sqlite (256KB and filled with zeros)
  • history.mab (77KB and filled with addresses)
  • history.sqlite (256KB and filled with zeros)

From what I read, the option open to me is to downgrade TB (all the others appear to rely on the .mab.bak files), export the address book, upgrade TB again and then import the exported address book. What I'm hoping is that someone here know a simpler way in which I can get the new TB to convert or "see" the old .mab file.

Many thanks.

Asked by thegoodguy 2 years ago

Answered by david 2 years ago

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Firefox and Chrome open and close almost immediately on brand new computer (Windows 11)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works,… (read more)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

Asked by matderoubaix 2 years ago

Answered by matderoubaix 2 years ago

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Thunderbird IMAP & POP3 Not Working with 2022 Yahoo Mail

I noticed that some of the answers which solved this issue for others were describing sections of Yahoo mail which no longer exist, so I either get the can't find setting… (read more)

I noticed that some of the answers which solved this issue for others were describing sections of Yahoo mail which no longer exist, so I either get the can't find settings for email or the unable to login to server messages when trying to set this up now, please provide an updated answer to both IMAP and POP3, thanks.

Asked by Moe Zilla 2 years ago

Answered by Moe Zilla 2 years ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

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Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (read more)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 2 years ago

Answered by jjgurley 2 years ago

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Thunderbird 102, after upgrade lost all my emails, folders, and profiles. How do I recover?

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usene… (read more)

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usenet). I tried re-installing TB 91.11.0 and restoring my profile folder, but I still cannot access my old folders, accounts, or profiles.

What did I do wrong? Is there any way to get back to a working Thunderbird? I have numerous backups of my old Thunderbird profile folder.

Asked by arnold.trembley 2 years ago

Answered by arnold.trembley 2 years ago

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Clone (not move) profile to second pc - without confusing Sync

Hi there, i'd like to copy my Firefox profile from PC1 to a new PC2; Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused we… (read more)

Hi there,

i'd like to copy my Firefox profile from PC1 to a new PC2;

Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weird sync issues, as the system thought my PC2 was PC1 as vice versa.

So, is it possible to copy my entire profile with all addons/settings, BUT, make "Sync" recognize it as a NEW pc ?


Thank you in advance :-)

Asked by Davide 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Thunderbird Not updating error

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to inst… (read more)

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to install.

I though I had solved it but....

Thunderbird has automatically updated itself to 102.0.2 (64 bit) without my intervention - despite the release notes saying it is only offered as a direct download and not an upgrade. It has since updated itself to currently 102.0.3 However, TB reminds me every day with a message stating that it cannot do an update and wants me to visit the TB site and download. I am on the release update channel.

I assume some software switch is stuck and saying that there is an update when there isn't and posting the reminder. Is there some way of clearing this? I have cleaned the cache several times and clean installed the previous [91.10 version?] twice.

Asked by prv.hg 1 year ago

Answered by Wayne Mery 1 year ago