All Products Community Forum

I've been reading for two days now but still no solution. Background, have been wanting to try a linux desktop for some time. WinXP going away provided the opportunity. Recently installed Mint 16 Cinnamon on an IBM Thinkpad x41 laptop (overwriting WinXP) with no problems. System connected to the internet fine via Firefox. Also Mint performed all updates as expected.

Next moved on to configuring e-mail using Thunderbird. Entered account info and TB found servers and settings (below) for that particular e-mail address (which I have verified on many sites as being the correct settings):

Incoming IMAP Server:imap-mail.outlook.com Port: 993 SSL: SSL/TLS Authentication: Normal Password

Outgoing: smtp Server:smtp-mail.outlook.com Port: 587 SSL: STARTSSL Authentication: Normal Password

However, when TB attempts to authenticate the account I get "Configuration could not be verified - is the username and password correct?"

I have logged into the account via MS Outlook as well as via the outlook.com web app and verified the user ID and password are correct. I have telnet'd to the individual imap and smtp servers and established a connection so I know I can see the servers via the listed ports.

Thinking it might be a Linux Mint issue - I downloaded TB on a windows7 machine. Same issue. I then tried creating a TB account using my g-mail address figuring I'd try some other servers. All worked fine, found the servers, authenticated and downloaded my mail. I was also able to send messages from this account. Back to the Linux Machine, I did the same thing with the g-mail account and had similar success.

So I think I have isolated it to TB authentication issues with outlook.com but I have no idea how to fix it.

Would greatly appreciate any help you can offer. Being a good Linux N00B, I've read until my eyeballs are ready to fall out but haven't found the solution.

Thank you TC

Got a new computer and I just wanted to transfer all the contacts in my address book from there to my new computer on Thunderbird rather than painstakingly doing it one at a time! Can I import them all?

I have one account set up in Thunderbird through Yahoo/ATT mail. I want to set up two other accounts that both are through schools and Google. I don't think the school mail accounts are on the same server.

XP has been running for years and has a lot of documents and history in the Thunderbird folders. Linux Mint was installed on a different physical drive. Can I point the Linux version Thunderbird to the XP data directory and use both XP and Linux versions of Thunderbird with one set of data files?

I've downloaded Thunderbird and set up my gmail and tiscali accounts ok. They work fine. I can't get Thunderbird to set up my icloud account - it fails to recognise the servers. I've tried to set it up manually (using the info on the Thunderbird help page) with the same result. Should I be able to send/receive to an icloud address from Thunderbird? What do I try next?

Lots of problems migrating from Windows Live Mail. I've imported my contacts, but they are scrambled. The columns contain the wrong information. Is there any way to unscramble them?? Your "Help" often tells me to click on something that does not appear on my computer. Very frustrating to go through help procedures that lead to a blank wall.

On my old (Win XP) computer I had saved hundreds of messages in Local Folders.

I got a new Windows 8.1 computer a few months ago. I installed Thunderbird and have been using it ever since. But I would like to copy the contents of the Local Folders from the old to the new computer.

Is there a way to transfer them on a memory stick and get them loaded into Thunderbird on the new computer?

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to import that file into Thunderbird's Address book, none of the fields are populated.

I am exporting private messages from Lotus Notes (work account) to the EML format, and would like to view them in Thunderbird without associating them with an existing account. After installation, Thunderbird does not show “Local folders” unless an account is specified.

Is it possible to use Thunderbird to import and view the EML files exported from Lotus Notes only locally, that is as a simple archive not associated with an existing account? I am surprised at not finding information on this after an extensive web search. The closest I found is an article explaining how to read local mail accounts on GNU/Linux:

http://askubuntu.com/questions/192572/how-do-i-read-local-email-in-thunderbird

hi i'm at my whits end trying to get my data across from windows mail. I paid someone to sort this, and he said it will continue to say the connection is lost while getting data across from windows mail. its been a week now. i cant get it to work properly. none of my addresses are there, mail continues to not arrive at my PC (when I've got it on my phone), it just keeps saying loading message 1 of 3457. but never gets to the total. the number has remained the same for many days now so obviously its loaded all the emails, but it still appears stuck. also the preview window seems to not work (has worked once or twice). frustrated...

dont want to buy stupid microsoft products but i just cant work this way?

The Firefox homepage is constantly broadcasting privacy incentives and ways we can donate to improve a free web, yet they need the permission to access my camera, mic, files and so on in exchange for the use of their program? I find this very contradictory, and would love to hear more from Firefox. I understand that certain permissions are necessary but i find the request for these things to be intrusive and upsetting when it's coming from a company that pats itself on the back when it comes to privacy and the fight for a free and open Internet.

Please at least provide the option to turn permissions that aren't necessary for the operation of Firefox on Android, off. Camera and mic, are not integral parts of my web search past time and therefore, i don't believe they are any of the Mozilla corporations interest either.

If there are ways to get back some of the privacy taken away by these requests using Android, as i understand getting away from all these permissions from every app is futile.. Please let me know. Maybe an app that retains some of these permissions, or blocks access to apps from accessing then? If there are suggestions out there I'm open to suggestions, thank you.

example: I click on address book, go to "Tools", select "import Everything" and click "Next". a 2nd window opens:

"Import Options, Account Settings, Address Book, Filters and other data from:"

there is no cue to enter a value such as email address or whatever. "< Back" and "Next>" are grayed out. "Cancel" is the only option. Why must i cancel before anything happens?

This same pattern holds true when trying to migrate the calendar from Outlook. The Wizard's Wand is broken?

Obviously, it is operator error...but what is the error?

I came across a site "mozdev.org" that gives instructions as to how to download a file called "mailtweak-0.16.xpi" Firefox will not allow me to download it and I cannot find it in the list of Firefox add-ons.

Please advise

I lost the MOBO on my PC that had Thunderbird on it. I got a new computer and put Thunderbird on it. I want to migrate the address book and emails and such from my old HDD that I have temporarily connected to my new computer. How do I go about that and how do I do it without loosing the emails I have already received?