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icloud connection when Apple ID is not an icloud.com email address

Hello, I have had no problem installing Thunderbird on my Windows 11 laptop, and have successfully installed three email accounts. However, as my Apple ID is not an iclo… (read more)

Hello,

I have had no problem installing Thunderbird on my Windows 11 laptop, and have successfully installed three email accounts. However, as my Apple ID is not an icloud.com email address, I cannot load an account for my icloud.com emails.

Attempting automated connection, I have tried using my the email which is my apple ID, as well as the actual icloud email address, together with my Apple ID password - but with no success.

I played with manual connection, but have not figured out what the settings should be. Can anyone advise me?

Windows: OS Name Microsoft Windows 11 Home Version 10.0.22621 Build 22621

Thunderbird: 115.5.2 (64-bit)

Asked by Lincsachilles 2 months ago

Answered by Lincsachilles 2 months ago

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Mozilla isn't able to download anything larger than 1GB files

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed t… (read more)

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Asked by Chorsa Alterna 3 months ago

Answered by cor-el 3 months ago

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Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit? My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbir… (read more)

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbird download page there doesn't appear to be a choice of version.

Asked by Alan Chambers 4 months ago

Answered by sfhowes 4 months ago

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Unable to Import Passwords From Chrome

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my login… (read more)

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks

Asked by Brando 2 years ago

Answered by Brando 2 years ago

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Thunderbird Version Update

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed … (read more)

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed migration to version 31.8, however the About Thunderbird window states that "Thunderbird is up to date" and "You are currently on the release update channel." It does not automatically update to anything.

Alternatively tried changing profile pointing, also moving Local Folders mail to profile folder for updated version 91.4.1 also installed on computer without success.

Any way to convince 31.8 to update?

Asked by gusm93726 2 years ago

Answered by Toad-Hall 2 years ago

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  • Archived

Thunderbird updater does not work with any version, including after complete reinstall

As question https://support.mozilla.org/en-US/questions/1333063 was archived before a helpful reply was posted, this is a bump. @MattAuSupport asked about the signer of t… (read more)

As question https://support.mozilla.org/en-US/questions/1333063 was archived before a helpful reply was posted, this is a bump. @MattAuSupport asked about the signer of the aus.thunderbird.net website, I provided the signer details along with the fingerprint, and the thread went cold and got archived. Thunderbird will still not update automatically, Firefox has no problems.

Asked by mikko2 2 years ago

Answered by david 1 year ago

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Uggrading Thunderbird Portable standalone - is 68.12.1 -> 91.6 ok?

Today I upgraded my TB portable standalone (no portable platform) from 60.9.1 to 68.12.1 As that what it said I could upgrade to in the about window. All worked fine. Now… (read more)

Today I upgraded my TB portable standalone (no portable platform) from 60.9.1 to 68.12.1 As that what it said I could upgrade to in the about window. All worked fine. Now the about window tells me I can upgrade to 78.14. But there is no portable version portable version of that available (sorry I know Mozilla do not support the standalone version). There is a portable version of 91.6. Can I upgrade from 68.12.1 to 91.6? Thanks!

Asked by boardtc 2 years ago

Answered by boardtc 2 years ago

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Proton email

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or … (read more)

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or more ago. How well do proton and Thunderbird mesh currently?

Asked by gyaltnnh 2 years ago

Answered by Amelia 2 years ago

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How can I copy many folders & sub-folders of emails to another account?

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folde… (read more)

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folders. How can I copy the structure and all the contained emails to the new account?

Asked by plevintampabay 2 years ago

Answered by plevintampabay 1 year ago

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Firefox sign in page won't open

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync boo… (read more)

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync bookmarks when I bought the kindle in December. Thanks.

Asked by jdmozilla 2 years ago

Answered by Paul 2 years ago

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Installing Firefox having ESR already installed

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? … (read more)

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? Or must I do a clean install of Firefox after getting rid of ESR? If this is the case, what must I do to keep my profile, bookmarks, etc?

Asked by nogueira46 2 years ago

Answered by AliceWyman 2 years ago

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Importing Passwords and History From Safari

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get t… (read more)

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

Asked by jayson3 2 years ago

Answered by jayson3 2 years ago

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Profiles sharing accounts or folders

Hi and thanks in advance for your help. I am using two different profiles for 2 different users. The first user has account A and the other user has account A and also… (read more)

Hi and thanks in advance for your help.

I am using two different profiles for 2 different users.

The first user has account A and the other user has account A and also a personal account B (I will simplify because there are more than 2 accounts for each profile).

The problem is that the shared account A has and important size and this disk space is being duplicated with the same content.

It would be great if both profiles could share the same INBOX folder or even the full email account but keeping their separate profiles.

If my memory serves me right, time ago you could right click in the folder and change the path/location, but this is not possible now.

Any idea ?

Thanks for your help

Asked by javierirun1 2 years ago

Answered by Wayne Mery 2 years ago

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Gmail inbox not displaying the text of my mail

This is the second time I've tried this, got sent back to sign in when I went to see what version of Firefox I'm using! I can't see the text of my mail in gmail inbox web… (read more)

This is the second time I've tried this, got sent back to sign in when I went to see what version of Firefox I'm using! I can't see the text of my mail in gmail inbox webpage using Firefox. I can see the whole message completely when I use the gmail inbox webpage using Edge. I have used gmail inbox with Firefox for years and this has only occurred today. I'm using windows 11, up to date and my Firefox is 97.0.1 (if I remember correctly, I'm not going to check again and have to start this process all over!) If I can't read my mail then is it Edge for me in the future?

Asked by Tesa45 2 years ago

Answered by jonzn4SUSE 1 year ago

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The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (read more)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Asked by flippy12321207 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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migrating from 32 bit firefox to 64 bit

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before… (read more)

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before installing the 64 bit version. However, using the microsoft store to obtain the 64 bit version, it didn't just download it, it installed the 64 bit version. Now I have both. Should I merely remove 32 bit, and my profile file will be accessed to complete the set up of the 64 bit version? Don't want to loose bookmarks, passwords, etc. by removing 32 bit version.

Asked by psmccor 2 years ago

Answered by jonzn4SUSE 2 years ago

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Reinstalling saved mail

I have used Tbird for a long time, but cannot solve my current problem. Long ago, I created a Saved Mail folder, and I have many subfolders and sub-subfolders under that,… (read more)

I have used Tbird for a long time, but cannot solve my current problem. Long ago, I created a Saved Mail folder, and I have many subfolders and sub-subfolders under that, for clients, software licenses, etc. A couple years ago, we replaced HDDs with SSDs and I had to get all this Saved Mail to show up again on Tbird. After much effort, I succeeded, but this time I am having no luck. I use Carbonite to back up my computer, and I have app data, all the way down to the Tbird profiles. When I got my new computer a week ago, I could look in Profiles in Carbonite, and see my Saved Mail folder, with all the subfolders intact. For some odd reason, I am no longer seeing it in Carbonite, and I have not reinstalled Carbonite on the new computer, so it is not overwriting. However, I did download the Saved Mail folder to my desktop while it was available, and I still have that intact. I've uploaded a screenshot of the contents of my profiles folder, as well as a partial screenshot of the contents of the Saved Mail folder, showing I have the right types of folders and files. I've tried pasting the Saved Mail folder in various places within the Profiles folders, but to no avail. Seems like when I had to do this a couple years ago, this is how I went about it, and it was instantly evident that it worked when I found the right place. I've tried opening and closing Tbird, uninstalling and reinstalling, as well as re-downloading and reinstalling it. Don't know if it's a clue, but the title bar, or whatever you call it at the top of Tbird, is black and gray. I can sometimes get a theme to work, but then at some point it will be black again. Likewise with looking into the import wizard, the upper part had the current theme, but the lower part was black, and now it's completely black. Sure hope someone can help! I'm sunk without all these saved emails! Thanks a million!

Asked by stevehausz 1 year ago

Answered by stevehausz 1 year ago

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Lost profiles after Windows 11 upgrade

I have lost access to my profile, including address book and email (which I keep off-line). My installs & profile files: %APPDATA% = C:\Users\micha\AppData\Roaming … (read more)

I have lost access to my profile, including address book and email (which I keep off-line). My installs & profile files:

%APPDATA% = C:\Users\micha\AppData\Roaming

%APPDATA%\Thunderbird\installs.ini [C1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1

%APP_DATA%\Thunderbird\profile.ini [InstallC1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1

[Profile1] Name=Michael Grazebrook IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Default=1

[Profile0] Name=default-release IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default-release

[General] StartWithLastProfile=1 Version=2

The actual location of the profile is the same path except on the D: drive.

I can't find any documentation for installs.ini so I guessed at the correct content. So my main question is how do I get my email back but I'd also like to know where to find documentation for installs.ini

These config files are my best attempt and they don't work. Thunderbird boots with an empty list of profiles (see image)

Asked by Michael Grazebrook 1 year ago

Answered by sfhowes 1 year ago