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MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 5 months ago

Last reply by sjallyn 3 days ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 week ago

Last reply by cor-el 5 days ago

Mail from website

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn… (read more)

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn't tell anyone. My email stopped arriving at bradfraser@bradfraser.net two weeks ago and all attempts to rectify this have been stymied by my not having my dashboard info for the site, and I am unable to get it from Viux. (Which seems to have a bot answering questions.) Is there any way you can help me access this email account and get it running again? Any help would be greatly appreciated.

Asked by realbradfraser 4 months ago

Last reply by david 4 months ago

  • Solved

Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (read more)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Asked by tonytraf 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

Missing downloaded images

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i di… (read more)

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Asked by weed.goose245 1 month ago

Last reply by welchia 1 month ago

  • Solved

Unable to add or import gmail-account "Authentication failure"

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from… (read more)

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from Mozilla ISP database successfully. Then when i click "Done" I get the google pop-up where I click allow Thunderbird, and the pop-up closes. Then I get a yellow notice in Thunderbird saying "Unable to login at server. Probably wrong configuration, username or password."

Username/pass is correct, and configuration is from Mozilla. Tried manually and get a success when i click Re-test button.

Tried a bunch of times over the last few days. Always the same. I have no problems logging in to gmail in using my browser and the same credentials.

I'm at a loss here, thankful for any help.

Cheers!

Asked by Johan Svensson 3 months ago

Answered by Johan Svensson 3 months ago

how can install a firefox update on Linux?

Hi I have tried to install firefox updates, but my software tells me that i have not managed to do it since 2021, when I thought I had. I have an old Sony Viao running Op… (read more)

Hi I have tried to install firefox updates, but my software tells me that i have not managed to do it since 2021, when I thought I had. I have an old Sony Viao running Open SUSE 15.1. Would you kindly assist me

Kind regards Noel Bonczoszek

Asked by nbonczoszek 1 month ago

Last reply by jonzn4SUSE 1 month ago

Failed to check for updates

Good morning: When I click on Help and then About Firefox I see the message 'Checking for updates' and then I get 'Failed to check for updates' I have manually installe… (read more)

Good morning:

When I click on Help and then About Firefox I see the message 'Checking for updates' and then I get 'Failed to check for updates'

I have manually installed FF 115.2.1 and know 115.3.0 is available. Using Win10 and FireFox is on a portable USB stick

Attached are a screen shot and the Enterprise Policies.

What am I missing?

thanks Norbert

Asked by Norbert38 5 months ago

Last reply by Norbert38 5 months ago

  • Solved

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (read more)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Asked by julian.donahue 4 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

Updated Thunderbird (without warning!!) and lost all old emails and folders

Without warning, I had to log back into my Thunderbird account today - same email and password. When I did, I lost all old emails and folders (not addresses). Any solu… (read more)

Without warning, I had to log back into my Thunderbird account today - same email and password. When I did, I lost all old emails and folders (not addresses).

Any solutions would be appreciated. Thanks!

Asked by j_browning 2 months ago

Last reply by david 2 months ago

  • Solved

What is the Firefox Installer?

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the insta… (read more)

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the installer. All I probably need is the name, as I know how to make it executable and run it once I know what file it is.

Asked by sideburns 1 month ago

Answered by sideburns 1 month ago

  • Archived

hacked

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know … (read more)

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know

what to do about it thanks for the help

Asked by rtbjaf65 2 years ago

Last reply by chiefwhiteperch73 1 year ago

  • Archived

Mozilla still hasn't issued a fix for the Dark mode problem

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the re… (read more)

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the rest of the system is set to Dark.

Asked by mattbirk3 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Firefox downloads

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what… (read more)

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

Asked by rhdesktop 2 years ago

Last reply by AliceWyman 2 years ago