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Integrating Gmail with Thunderbird

I cannot complete the integration of my working Gmail account with an established Thunderbird (V.102 in Win10 on PC). It may to be a problem in setup? My Tbird works wit… (read more)

I cannot complete the integration of my working Gmail account with an established Thunderbird (V.102 in Win10 on PC). It may to be a problem in setup?

My Tbird works with an IMAP waitrose.com (inherited) address supported by my plus.net provider - who is closing all email provision on 30 June. I am assuming once Gmail is operable, I will ensure that everything is backed-up then convert waitrose.com to POP until it is withdrawn (unilaterally), leaving my existing folder-set as history - unless you have any comment on this approach?.

Not having found a sufficiently clear step-solution to adding Gmail, despite searches on Mozzilla Support and a most explanitory report on 'Recovery & Management - How To Import or Export Gmail Email To Thunderbird - https://www.recoveryandmanagement.com/export-gmail-email-to-thunderbird/ - I would like to ask if you might recognise and solve the following for me:

I have progresed to Account Settings - Account Actions - Add Email Account - and entered my Gmail username + addtess@gmail.com (I also tried phone number) + password. Which (after selecting 'Done') failed with the message "Unable to log in at server. Probably wrong configuration, user name or password". I can confirm my 'Name' and/or 'Phone', by successfully opening Gmail (which is also on my desktop).

The Configurations selected are: IMAP, Incoming - IMAP - SSL/TLS - imap.gmail and Outgoing - SMTP - SSL/TLS - smtp.gmail.com, Username - 'name'@gmail.com. There is also a 'Configue manually' option available. I kept a couple of screen-shots recording progress should they be helpful.

Thanks for your time on this.

Asked by peetrobo 1 year ago

Answered by peetrobo 1 year ago

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Upgraded to 115.2 and all mail folders disappear on each startup...

... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbir… (read more)

... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbird and restart it, the same problem returns and I have to start over.

As this causes Thunderbird to lose all customizations to folder display, column displays, color badges, etc, and requires Thunderbird to download all message headers in my 6 email accounts, it's wasting a ton of my time.

All the accounts are still intact and it even says it's downloading email for each inbox on startup, I just can't see any of it because there's no folders displayed on the left side-bar.

And mind you, this was just a "upgrade"... when I tried to migrate my default profile to another computer (new workstation) it wouldn't load the proper profile without doing the -p flag on the executable and then after, has this same problem where it first displays proper accounts/folders but then on restart loses it all.

Luckily I found another users post online about deleting those internal cache/config files (for a completely unrelated problem with an older version of tbird) or I'd have been completely stuck.

Anyone have any suggestions on migrating BACK to the previous most stable build of pre "Supernova"? This thing isn't fully baked IMO.

And also, is there a better way to submit massive errors like this to the developers?

Thanks...

Asked by Brian Barrett 1 year ago

Last reply by Brian Barrett 1 year ago

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Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by Mateusz (Mateuszy) 11 months ago

Answered by Mateusz (Mateuszy) 8 months ago

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Why Thunderbird is updating to SUPERNOVA itself, ignoring disabled updates!

Hello all! Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it! Until Supernova ... It was like a jam full of "flavors" ... however … (read more)

Hello all!

Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it!

Until Supernova ... It was like a jam full of "flavors" ... however ... All my colleagues use it ( I don't know how?, in my opinion they just don't give a ****, or exist on other planet ) ... except me and one other person.

ON QUESTION !

So on 1st PC updates are disabled in Registry via "DisableAppUpdate" and there are no signs of this Supernova! On 2nd PC is just like this, but on 22.03 thunderbird updated itself! Steps that I made are these :

1. Deleted compatibility.ini 2. Downgraded to 102.15 3. Created distribution folder with policies.json (will copy text below the post) got them from : https://mozilla.github.io/policy-templates/ 4. Renamed updater.exe 5. Created more registry entries /// "AppAutoUpdate"- 0, ExtentionUpdate - 0 6. Uninstalled maintenance.exe

After all this thunderbird is working just fine. I restarted PC several times, made a shutdown - all OK. Until the next morning. And every morning I just added more settings I founded in internet until I ended here. Today is day 4. And same again ...

Please for some help.

Best Regards,

Asked by Radoslav Borisov 1 year ago

Last reply by Radoslav Borisov 12 months ago

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Update to Thunderbird 115.01

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vod… (read more)

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vodafonemail.de from Thunderbird . With imap.web.de there has been no problem. Strangely, it is possible to send emails via smtp.vodafonemail.de from Thunderbird although these sent emails are not shown neither in Thunderbird nor in the Vodafone email app. Incoming emails are properly shown in the Vodafone email app but not in Thunderbird.

Asked by H-Ulrich.Desgranges 1 year ago

Last reply by H-Ulrich.Desgranges 1 year ago

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Cannot make FireFox run on new Windows 11

Hello I got a new Asus Vivobook Core i9 16G Ram I did the basic Windows 11 installation for the Laptop and installed TotalAV. After all Windows 11 updates passed, I wan… (read more)

Hello

I got a new Asus Vivobook Core i9 16G Ram I did the basic Windows 11 installation for the Laptop and installed TotalAV.

After all Windows 11 updates passed, I wanted to install FireFox anf got this issue: Firefox cannot start correctly (0xc0000022) after version ..

I tried several time to close all Firefox task, uninstall, remove all files from existing profiles (local, roaming, etc...) so as all files under "Programs"". I made sure to get the latest code, but I always get back to this issue.

While opening FireFox, I immediatly get a Crashed Tab reported. Even the Settings are not opening in a Tab.

I even tried to use a older version. Same issue... Never the less I can Update the older version in "About FireFox".

After update I see 122 installed

I used FireFox for many years, and wanted to continue.. In the meantime I installed Opera

Any help is appreciated. Thank you in advance Laurent

Asked by laurent.zotto 1 year ago

Answered by laurent.zotto 1 year ago

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Getting inbox copied to Local Folders - Unable to set path error

Hi, In Thunderbird (fresh install of 115.01) on Win 10, I'm trying to set my (pop) Server Settings Local Directory to: C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\L… (read more)

Hi,

In Thunderbird (fresh install of 115.01) on Win 10,

I'm trying to set my (pop) Server Settings Local Directory to:

C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders

that is where years of my prior emails are stored. I can see them in the Local Folders.

I'm just trying to make my Verizon mail save locally into that location also.

However, I get the error:

The Local Directory path "C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory.

Why exactly is Thunderbird choking on that path? What can I do about it?

This is the path where all my history is stored. I moved there from the Appdata/Roaming area, which has the same problem!

Many thanks to anyone who can provide a precise answer!

Asked by steve.johns 1 year ago

Last reply by steve.johns 1 year ago

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Custom Install of Firefox

I usually download and install manually the custom install of Firefox on Windows. Recently, a new version was automatically installed without my permission and destroyed… (read more)

I usually download and install manually the custom install of Firefox on Windows.

Recently, a new version was automatically installed without my permission and destroyed all my customization. THIS IS UNACCEPTABLE. I had to restore the older version from backup and I was going to stop updating.

But I see that the manual custom installation is still available for download.

I want to make sure that if I use it it will not wipe out my customization again.

Please confirm.

Asked by sgeneris 10 months ago

Last reply by cor-el 9 months ago

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Merging Thunderbird environments

My old PC collapsed and the new PC refused my Acronis backup (can't find 2 !?). I prepared the new PC for Thunderbird to avoid time loss. I succeeded to restart the … (read more)

My old PC collapsed and the new PC refused my Acronis backup (can't find 2 !?). I prepared the new PC for Thunderbird to avoid time loss. I succeeded to restart the old PC, but a session only lasts for about ten minutes, then a blue screen is slowly appearing line by line. This is not enough time to make a new backup, but it allows me to save individual files and folders. I thus exported my Thunderbird environment. Can I merge the exported data (a few K emails) with the new Thunderbird environment (a few hundred emails)? I will be much obliged if you can suggest a solution.

Asked by Rob 1 year ago

Last reply by Rob 1 year ago

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No Thunderbird folder in Roaming. Thunderbird installed from MS Store

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no… (read more)

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no Thunderbird folder in the Roaming folder. I can not find it anywhere.

Asked by Ri 1 year ago

Answered by Matt 1 year ago

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Oops... Going from TBird Portable to Thunderbird 115.9.0 (64-bit) SuperNova

TIA , Windows 11 Oops... Going from TBird Portable to Thunderbird 115.9.0 (64-bit) SuperNova I accidentally ended up with Thunderbird 115.9.0 (64-bit) SuperNova , (TBS).… (read more)

TIA , Windows 11 Oops... Going from TBird Portable to Thunderbird 115.9.0 (64-bit) SuperNova I accidentally ended up with Thunderbird 115.9.0 (64-bit) SuperNova , (TBS). And I notice there is an entry in 'Installed Apps' for Mozilla Thunderbird (x86 en-US) But when I look in C:\Program Files (x86) there is no Entry for TB . Moving on ... TB Portable has Folders for 'App' 'Data' 'Other' TB Supernova (TBS) has no such Folders . And Looks Like I'll have to re-Build all my email accounts (10) .

How to proceed? : Shall I unInstall 'Installed Apps' for Mozilla Thunderbird (x86 en-US) I do have a Backup for: TB Portable has Folders for 'App' 'Data' 'Other'

Asked by Vern Mars 11 months ago

Answered by david 11 months ago

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  • Archived

Updated 64-bit program is installed in the program files (x86) folder

I'm running Windows 10 Pro (64-bit). I have two different versions of Thunderbird installed on my system; one is installed in Program Files (64-bit version 125.0.0.0 date… (read more)

I'm running Windows 10 Pro (64-bit). I have two different versions of Thunderbird installed on my system; one is installed in Program Files (64-bit version 125.0.0.0 dated 04/23/2024—old version) and the other is installed in Program Files (x86) (64-bit version 115.12.2.0 dated 06/25/2024—the current version). The shortcut icon on my desktop (which I never use) runs the older version located in the Program Files folder while the shortcut icon on my taskbar (and also the one in my Start menu) runs the updated version located in the Program Files (x86) folder.

As an aside, there are 21 .dll files in the Program Files (x86) folder (all starting with api-ms-win and dated 09/27/2023) while none of those files are in the Program Files folder.

FYI, I have been using Thunderbird on this PC for almost five years.

How do I fix this problem so that I have only the current version of Thunderbird run from the proper folder, Program Files?

Asked by adlerkralle 9 months ago

Answered by david 9 months ago

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How to Move Address Books and Filters to Another PC

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop? I have three email accounts and ten address books. (The message f… (read more)

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop?

I have three email accounts and ten address books. (The message filters use the address books to sort messages into folders.)

There are a bunch of abook* files in the root directory of the profile. Is it sufficient to move these to the laptop, or are they indexed somewhere?

There are msgFilterRules.dat files in many subfolders of Mail and ImapMail. Is it sufficient to move all of these into the corresponding folders on the laptop?

Is there an easier way to do either of these?

Asked by Toolworker 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird layout - classic view - message pane portion is too small, message list area is too large

Thunderbird layout - how do i enlarge the classic view current message pane window? it's too short/compressed, and i can only drag it up a little, then it stops. In the … (read more)

Thunderbird layout - how do i enlarge the classic view current message pane window? it's too short/compressed, and i can only drag it up a little, then it stops. In the prior TB versions, I only saw the last 3 or 4 messages in the upper message list portion of the classic view layout. Now I'm seeing almost 10 messages in my messages list. Meanwhile, the actual current message viewing pane is now horizontally compressed so that the ratio of message list to message view is closer to 40% message list, 60% actual message text plus the header info. I have tried click and drag the upper border of the current message being viewed, towards the top of the screen, but it stops, and still shows me 10 most recent messages in my list, which is really useless. I only need to see the last 3 or 4. The rest of the viewing pane should be more of the text area of the current message being viewed. Is there a "config editor" tweak to reduce the messages list to 3 or 4 messages, and increase the actual current message viewing area? Or some other fix for this?

Asked by MrSensible 1 year ago

Last reply by MrSensible 1 year ago

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Import profile from old Firefox installation on Win 7 to new installation on Win 10Pro

Can I transfer my existing Firefox profile on the Windows 7 machine to a new installation on a new Win10Pro machine by copying the profile from the "AppData" location ont… (read more)

Can I transfer my existing Firefox profile on the Windows 7 machine to a new installation on a new Win10Pro machine by copying the profile from the "AppData" location onto a pen drive, and then copying that into the comparable folder in the new machine.

I assume if I can I will then need to make the copied profile the default one using profile manager?

Asked by lionladysf 1 year ago

Answered by lionladysf 1 year ago

  • Archived

Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browse… (read more)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Asked by Helpless_Quest 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the wor… (read more)

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the worst time I've ever had at migrating from an old computer to a new computer using TB ever. EVER! This is the worst. I am moving from an ASUS Win11 to a HP Win11 so there shouldn't be that much of a problem. I've done this more than a few times so I know the drill of copying the %appdata% from one place to another. I have installed uninstalled deleted reinstalled, uninstalled reinstalled deleted three times and keep getting the same problem and have been doing this going on three days. I donated to get his copy and am about to ask for my donation back if I don't get a very simple answer. I keep getting that error message no matter what I do. I need a very simple walk through on how to get what I am able to save from the old computer into the new computer without a lot of magic and rain dancing and click here and delete this and see if this sticks. I need a very simple take your profile.zip and unpak it here then open TB and do this. PERIOD. The profile is on the same computer not a server. If I cannot get a quick down and dirty answer please just tell me and I'll ask for my donation back and move to MS outlook and deal with their FU'ed POS. I really don't know why TB has taken a turn for the worst here. But it's not looking good IMHO.

Asked by Frank 10 months ago

Last reply by david 10 months ago

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I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible?

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problem… (read more)

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problems? If any from Firefox's dev team are reading this, please just make this possible. Chrome and Edge do it. Firefox should, too, IMO. Thank you.

Asked by Lalit Bar 2 years ago

Last reply by jonzn4SUSE 2 years ago

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new account in windows

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this c… (read more)

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this current account to the new one? in this new one account tb is installed and has connection to my provider.

Asked by Slawomir Dzwonek 1 year ago

Answered by david 1 year ago

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What is the Firefox Installer?

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the insta… (read more)

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the installer. All I probably need is the name, as I know how to make it executable and run it once I know what file it is.

Asked by sideburns 1 year ago

Answered by sideburns 1 year ago