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when will google calendar sync be available with thunderbird 65?

i love 65 because it is SO much faster but i would like to be able to sync my calendar. the older versions just do not work very well for me. too slow thanks, scott … (read more)

i love 65 because it is SO much faster but i would like to be able to sync my calendar.

the older versions just do not work very well for me. too slow

thanks, scott

Asked by scottrs 7 years ago

Last reply by sfhowes 6 years ago

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Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same de… (read more)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Asked by Lunarinqs 1 year ago

Answered by Lunarinqs 1 year ago

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Cannot find "Thunderbird.exe-p"

I have installed and am running Thunderbird on my new laptop, and would like to use the profile from my old computer. I have followed the instructions provided, and copi… (read more)

I have installed and am running Thunderbird on my new laptop, and would like to use the profile from my old computer. I have followed the instructions provided, and copied the profile (renamed) into the folder on the new laptop. When I run "thunderbird.exe-p" I receive a message "cannot find Thunderbird.exe-p" and asked to try again, but without success. I would be grateful for help on this problem. With thanks Alan

Asked by AlanCrisp 7 years ago

Answered by Toad-Hall 7 years ago

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32-bit vs 64-bit on Windows 11 22H2?

Hi there. This is my first post so bare with me.  :-) We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8… (read more)

Hi there.

This is my first post so bare with me.  :-)

We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8 clients; all clients on a 64-bit Windows 10 environment. We will migrate to Windows 11 22H2 this year. The manager for the 8 clients says he wants the 64-bits version just because it's...64-bits. No other reason.

I've read that the 64-bit version can not handle Java, Media Players like VLC and mayby some other plugins. Is that still so?

What is the main reason TODAY for using 64-bit Firefox Browser instead of 32-bit, except for the use of 4 GB+ RAM?

Regards. Anders, Göteborgs Stad, Sweden

Asked by SuMo Bot 2 years ago

Answered by James 2 years ago

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how to rollback

Yesterday Thunderbird upgraded itself to a version which will no longer run Lightning. For me, this is a crisis as I need access to my calendar. Please don't suggest I … (read more)

Yesterday Thunderbird upgraded itself to a version which will no longer run Lightning. For me, this is a crisis as I need access to my calendar. Please don't suggest I get a working copy of Lightning and install it, as apparently no such thing exists.

How do I roll-back to the previous working version? I am running Ubuntu 16.04. I have no idea what the last working version of Thunderbird was but my current (broken) version is 60.2.1.

Thank you for any suggestions.

Asked by Sam.Spade 7 years ago

Last reply by christ1 7 years ago

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Can I Restore My Old Contact List And Emails Without Restoring The Whole Profile?

In a nutshell, I've had problems multiplying with Thunderbird for months now. I'd reset to default settings if that was an option. It doesn't seem to be. My fear is th… (read more)

In a nutshell, I've had problems multiplying with Thunderbird for months now. I'd reset to default settings if that was an option. It doesn't seem to be. My fear is that if I just delete the program, reinstall it, and restore all of my old profile, some of the problems I'm seeing might be transferred back. So I'm wondering if I can just delete the program, do a fresh install, and restore the important parts instead. (Messages and Contact List.) Version 115.7.0 Thanks.

Ron

Asked by amsuco 2 years ago

Answered by david 2 years ago

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Firefox update error: Failed to check for updates.

Hello, When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually dow… (read more)

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.

Asked by _dolphins 1 year ago

Answered by _dolphins 1 year ago

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Missing downloaded images

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i di… (read more)

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Asked by weed.goose245 2 years ago

Last reply by welchia 2 years ago

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How to move emails from some local folders from one profile to a new profile

Most of the advice I can see is about moving all account related data from one profile to another new profile. That's not what this is about, I think that it needs more g… (read more)

Most of the advice I can see is about moving all account related data from one profile to another new profile. That's not what this is about, I think that it needs more granularity on what is copied but I can't find an explanation of how the indexing of folders is done so I'm a bit limited. Don't care if the solution is file copying or if there is a nice addon to do the job.

Background. Old account closed due to no more service from provider. Large mail file with thousands of relatively unmanaged emails. IMAP synchronisation between other online accounts was problematic so only solution available in the time was to make a complete copy to local folders. This took a few days due to the manual copy being limited in number of emails that can be copied at once. The user is starting again with a new account and a new email provider. Management is now easier and so far being done. The objective here is to use Thunderbird as the client again and provide access to all old emails (for both content and email addresses) but do so in such a way that the user can't confuse the two, so some separation is required. The old profile had multiple accounts, only some of which were required in the new setup.

What I need to do therefore is to move a subset of the local folders in one account on machine A to either:

a) (Ideally) A set of local folders in a dedicated profile on machine B so that the user has to use profile selection at startup to deliberately select the relevant local folders to access them. - A bit like having to visit the filing cabinet in the other room to retrieve something. I realise this makes it harder to cut and paste old content within Thunderbird, but that shouldn't be an issue with the predicted amount of times this will be required.

b) A subset of local folders in the user's new profile on machine B. (In effect copy some of the local folders from machine A to machine B but different profiles) This would make the cut and paste easier but also might not be as clear to the user about what is old and more importantly I suspect is not easily doable with just file copies.

I suspect this was what this question was asking - https://support.mozilla.org/en-US/questions/1206937 but there wasn't a response to this one and it's the only one Ive found to date that doesn't talk about moving the whole profile.

Thanks for any pointers.

I appreciate that this is free software in all senses of the word but I am surprised that there isn't something in the product a bit more than the profile manager to ease handling of backup and restore between users - simply because the rest of it is so well thought through and well implemented (At least as far as a user can tell).

Asked by rapple 7 years ago

Last reply by rapple 7 years ago

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Updates

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do… (read more)

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

Asked by Jarro H 1 year ago

Last reply by Paul 1 year ago

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Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (read more)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Asked by bilbobagins22 3 years ago

Answered by bilbobagins22 3 years ago

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How to set new default email

I just added 2 new emails and want to change which one is default. I know its in account settings somewhere but cannot find it. Where do I change the default email? … (read more)

I just added 2 new emails and want to change which one is default. I know its in account settings somewhere but cannot find it. Where do I change the default email?

Asked by SharonQ 8 years ago

Answered by SharonQ 8 years ago