Showing questions tagged:

login problems

I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted… (read more)

I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted to migrate my longterm account. I was able to log in successfully, but there was also an email sent to the bankrupt provider. email is returning immediately, and my account is now blocked. How do I get into my account?

Archived 5 254

Migrating from a Windows 10 computer to a Windows 11 computer and many aspects are not working correctly

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer. I've installed Thunderbird v115.12.2 and successfully moved all my accounts, email… (read more)

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer.

I've installed Thunderbird v115.12.2 and successfully moved all my accounts, emails, calendars, etc., to the new computer.

Several things are NOT working correctly, though:

1 - Settings will not open. Here is the message from the error console:

Error: No such tab mode: preferencesTab

   openTab chrome://messenger/content/tabmail.js:758
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

tabmail.js:956:17

   openTab chrome://messenger/content/tabmail.js:956
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

2 - Customize menu does not open

3 - The hamburger menu in the upper right corner does not open

4 - The spaces toolbar on the far left is missing

5 - Events and Tasks are missing from the menu

6 - My calendar is nowhere to be found - I can't find a way to access it (on my old computer, I clicked on the calendar icon in the spaces toolbar on the left side of the window)

Thunderbird on my old computer was also running v115.12.2 when I backed up the profile folder to move it.

I tried downgrading to Thunderbird v102. I had all of the same issues listed above PLUS all my accounts and emails disappeared. -- I've brought it back up to v115.12.2.

Could someone please help me get Thunderbird working correctly?

Archived 9 115

How can I install an older version of Thunderbird for Mac OS 10.6?

I have been using an old version of Thunderbird on my old, pre-Intel chip Mac desktop machine (vintage 2004) for many years. I am trying to transfer all of my internet-re… (read more)

I have been using an old version of Thunderbird on my old, pre-Intel chip Mac desktop machine (vintage 2004) for many years. I am trying to transfer all of my internet-related business to my slightly newer Macbook Pro (vintage 2008, running OS 10.6.8). Firefox is running fine on that machine (admittedly not the latest version, but a perfectly workable one for me); but when I tried to install Thunderbird, Mozilla told me that I could not do it at all. Is there a way to still get earlier versions of Thunderbird from a very trustworthy source? (I searched "older versions of Thunderbird" and came up with some places called oldapps.com and oldversions.com -- not sure I would want to get something from a site I know nothing about!).

I am resistant to the idea that I just need to dump my older machines (it's against my religion -- this constant updating and buying new machines and trashing the old ones is just one way we are trashing our soon-to-be-uninhabitable planet). Although Firefox on my G4 processor desktop was getting too old and creaky to work with, Thunderbird was working for me just fine (no problems in all the many years I've used it), and I am not willing to believe that an older version that would work on OS 10.6 wouldn't work just as well. All I need is a way to get to the latest version that is compatible with 10.6!

thanks very much...

Archived 2 95

Trying out Thunderbird for new mac, but it won't properly import my mac Mail mailboxes from my older mac

I'm trying to see whether Thunderbird may work for me. Situation: I've been using a 2012 mac mini, now upgrading to a M1 mac mini. I have used the mac's "MAIL" program f… (read more)

I'm trying to see whether Thunderbird may work for me.

Situation: I've been using a 2012 mac mini, now upgrading to a M1 mac mini.

I have used the mac's "MAIL" program for over a decade. Some of its folders are pretty large.

For reasons not important here, I can't use the apple "migration assistant", and have tried to migrate the folders to the now-current Mail program... and they utterly fail.

Thus, since I liked the look of Thunderbird, I figured I'd see if IT could import the mailboxes. Short answer, not well enough.

I've read up on it, tried various ways, added the import/export extention; of course the program will NOT import mailboxes directly from mac Mail despite claiming to... a known flaw... but it will also not import the MBOX files and then use them.

It does seem to import the whole file, in that if I check the resources for thunderbird in the user file, I see that one test mailbox has indeed kept the full 2.15gb capacity... but rather than showing the roughly 37,000 emails in that file, it only shows about 6,000. I've tried it multiple times, and have gotten different file totals between 5100 and 6300 total.

Any workaround, or is Thunderbird not for me?

Thanks for any advice.

DJ

Archived 2 41

The MediaFire page is blank.

Everytime I try to open MediaFire it's just a blank page, I've refreshed the page repeatedly but it didn't work, I also tried with other links, but it also didn't work, I… (read more)

Everytime I try to open MediaFire it's just a blank page, I've refreshed the page repeatedly but it didn't work, I also tried with other links, but it also didn't work, I kept seeing the blank page over and over again.

Archived 1 106

how to migrate my email from one Gmail account to another GMail account, specifying a date range

Hello Forum! My GMail account is approaching the 15GB limit and so I will need to migrate my email from one Gmail account to another, specifying a date range. range (i.e.… (read more)

Hello Forum!

My GMail account is approaching the 15GB limit and so I will need to migrate my email from one Gmail account to another, specifying a date range. range (i.e., any email sent before June 2015). Can Thunderbird help me to do that? If so, what is the process I need to go through?

Thanks in advance to all who reply, Dan

Archived 3 56

New install of Thunderbird with oauth2

Will this work: 1. uninstall TB 2. Install TB and let it automatically set up my five (5) Hotmail email addresses using oauth2 3. Import my TB profile OR copy my profile… (read more)

Will this work: 1. uninstall TB 2. Install TB and let it automatically set up my five (5) Hotmail email addresses using oauth2 3. Import my TB profile OR copy my profile folder (with all emails & address books) into new installation and still have oauth2 in server settings? OR will it revert back to old non oauth2 server settings?

Thanks in advance & God Bless

Archived 2 70

TB will not recognize profile after upgrade to win 10

I was finally forced to upgrade from win7 (which worked) to win 10 (me no likey) because of a required program which would not even install on win7. After the upgrade, wh… (read more)

I was finally forced to upgrade from win7 (which worked) to win 10 (me no likey) because of a required program which would not even install on win7. After the upgrade, which obliterated my hard drive of several important things, I am reinstalling TB. I always used an NAS directory for Thunderbird, and have email records going back nearly twenty years. I installed TB 115 and have tried several ways to get it to recognize my profile directory on the NAS to no avail. I tried copying data into the default directory the 115 install is looking at. The about:profiles shows it is looking in the correct directory, it produces a parent.lock file in that directory when I run the program. It does not give me my email, or contacts. I do not use the calendar or to-do lists.

My system is an AMD K6-6400K with 16 GB and a 500 GB drive. Though programs are loaded on the drive ALL data is stored in an NAS. There is about 375 GB available on the C drive.

I have used the cmd line to pull up profile manager, added a profile, pointed it to the data that is on the NAS, a parent lock file is created there too but it shows me no mail.

I have edited the profiles.ini file manually to have the program look at the directories, both the NAS and a local directory which has had the old files entered. Neither worked.

I tried opening TB and creating a new profile and pre-loading the info there, nothing. I've been at this for days now. I have uninstalled and removed manually all TB folders and reinstalled older versions to give that a go but without effect. I am no Luddite (Many years ago I owned a system integration, assembly and install company doing networking for the military as a civilian contractor.) but someone has to explain this to me like I am a five year old. There is no reason having my email back should be this difficult!

PLEASE give me a hand?

My TB directory appears in C:\Users\owner\AppData\Roaming\Thunderbird My old data folder was on a network drive at M:\Users\owner\AppData\Roaming\Thunderbird\profiles\k5zbs5az.default When I manually enter the M: address in the profiles.ini file, it "corrects" it to C:\Users\owner\AppData\Roaming\Thunderbird\ even though the switch 'relative' is off.

[Profile1] Name=default IsRelative=1 Path=Profiles/zpfeu8eu.default Default=1

[Profile0] Name=default-beta IsRelative=0 Path=C:\Users\owner\AppData\Roaming\Thunderbird

[General] StartWithLastProfile=0 Version=2

[Install5D388C1349709B37] Default=C:\Users\owner\AppData\Roaming\Thunderbird Locked=1

Running the Mozilla application with a specific profile using command line arguments brings up the program but no mail. It creates a lock file in the correct directory, but no joy.

I get no pop up error messages.

Archived 24 137

Update to version 115.12.1

Trying to update to the 115.12.1 I am getting the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you wan t to reboot now? If… (read more)

Trying to update to the 115.12.1 I am getting the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you wan t to reboot now?

If I select no nothing happens if I select yes then the computer reboots but no changes are made

I am not able to access my emails or upgrade Thunderbird

Please advise

Archived 1 90

disabling auto update does not work

Hi, I have this setting enabled: Check for updates, but let me choose whether to install them Yet twice in the last couple weeks, Thunderbird has updated without asking. … (read more)

Hi,

I have this setting enabled: Check for updates, but let me choose whether to install them

Yet twice in the last couple weeks, Thunderbird has updated without asking.

I do not run any updater software, TB must be doing this itself.

What settings in v115 are required in the config editor to ensure that updates are not installed without user intervention?

Thanks Russell

Archived 3 48

download thunderbird supernova to android

I would like to not be a polygamist with my phone/computer. I would like to have Thunderbird Supernova only on my android BLU G91 phone and not K9mail also. I would lik… (read more)

I would like to not be a polygamist with my phone/computer. I would like to have Thunderbird Supernova only on my android BLU G91 phone and not K9mail also. I would like to start and stay with supernova. on my google store app, it refuses to allow me to see the thunderbird supernova app to install and only offers me k-9 mail. How do i avoid K-9Mail and later having to switch to Supernova, if i can start at the beginning with Supernova? Thank you.....b³

Solved Archived 1 181

Cannot make account with Yahoo in Thunderbird

Cox dumped all of COX email onto Yahoo. I have used Thunderbird for years but now I cannot set up my Yahoo account in Thunderbird. We were allowed to keep the COX address… (read more)

Cox dumped all of COX email onto Yahoo. I have used Thunderbird for years but now I cannot set up my Yahoo account in Thunderbird. We were allowed to keep the COX address. Possibly the @cox.net is confusing the software. Are there instructions for doing this? Thanks, Alex stantona@cox.net

Archived 3 186

TB gui completely broken

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim o… (read more)

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim of those errors.

Win 11 x64.

When I launch TB I get the icon on the taskbar but no main screen. If I hover over the icon I see a small box with the TB logo top left where you’d expect it, and Home next to it. Clicking it has no effect. TB appears to be functioning because new emails are being filtered according to the Rules, as witnessed on my phone.

I tried reinstalling 115.11.1 with no change. So obviously somethings fubar with my profile. What is the best way to proceed? Obviously I’d like to avoid having to set up all my email accounts plus the associated rules etc if it’s possible. I use IMAP if it’s relevant.

Thanks in advance, Tony

Solved Archived 6 57