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Firefox keeps automatically updating, even when I've clicked in settings to check with me before updating

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download th… (read more)

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download the older version which has worked fine. However, I recently got a new Mac and now when I try the same thing it's not working. Whenever I first open Firefox after downloading it, it opens as the correct (older) version, however it does not seem to be able to connect to the internet and I get the spinning wheel that never ends, and then whenever I close out of Firefox and reopen it, it automatically updates to the newest version. I have multiple times gone into the settings on Firefox and changed my preferences to check with me before installing updates and I've gone into the settings of the App Store to make sure it's not automatically updating any apps or programs. My computer is currently running OS version 11.1 (Big Sur) and I'm wondering if maybe this version is too new to be compatible with Firefox 68 ESR? Any help, ideas, or advice is greatly appreciated!

Asked by PNW_MWS92 6 days ago

Thunderbird unstable after moving profile to new computer

I followed the instructions for migrating my Thunderbird profile and its data to my new computer. It took me a few tries, but I eventually got my email up. All seemed fin… (read more)

I followed the instructions for migrating my Thunderbird profile and its data to my new computer. It took me a few tries, but I eventually got my email up. All seemed fine.

I shut down my PC normally, and the following day tried to start Thunderbird. All I got was a red box containing the line: <window id = messengerWindow" <pre> next line: ^

with the Thunderbird logo in the upper left corner and nothing else.

There was nothing I could do but uninstall Thunderbird, delete all the associated data from my PC, reinstall and re-migrate my profile. It worked ok for one day, booting up normally and loading Thunderbird normally, but today I had the red box and general nothingness again.

Has anybody had this problem and is there a solution? It's a real pain to have to keep uninstalling and reinstalling. I'm on a Windows 10 PC, nothing unusual about my file system.

Asked by ajs4now 5 days ago

  • Solved

Can't install addons

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection p… (read more)

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Asked by Halixer 2 days ago

Answered by jscher2000 1 day ago

Firefox 79 considered harmful - Android

So, I received version 79.0.5 for Android. Without disrespecting all the fine folks and hard work that went into it, I have to say "Its a mess, not remotely ready for rel… (read more)

So, I received version 79.0.5 for Android. Without disrespecting all the fine folks and hard work that went into it, I have to say "Its a mess, not remotely ready for release".

I appreciate the extra tracking protection.

Other "features", not so much.

Is it faster? I have a slow, old device, so one would think an improvement in speed would be noticeable. It's not.

It has new features. But one cannot control them. For example 1. The home screen/page has changed. Firefox has populated it with some things I previously pinned, and added some other things of it's choosing. Like Microsoft does. OK, but where are the previous things that I carefully pushed onto that home screen/page? The last time Firefox changed things I had to adapt to get my home screen/page setup how I like, now it's done it again. It *IS* like Microsoft, trashing my settings whenever they choose. 2. We have Collections. Good idea. But. They cannot be re-ordered. And items inside the collection cannot be re-ordered. The feature is just not ready for release. 3. Log press on a link produces a popup menu that does a weird floppity flop before the stabilizing. 4. Two finger zoom on a page is a disaster. Hard to control, suddenly reverts to the previous state. Again, simply not ready for release. 5. Help has no About. How does one find the version? Answer: from the home screen/page, press the three dot menu icon, press Help (getting one to a Firefox for Android Support page), now press the three dot menu again, press Settings, scroll wa-a-ay down to the bottom, press About Firefox. In testing this "feature" I found that the Settings menu is available on any page that is open EXCEPT the home page/screen. Have I mentioned that it's not ready for release? It's not ready for release.

Sorry to be the bearer of the bad news.

-- Andy

Asked by Andy 5 months ago

Last reply by Mechatism 4 months ago

  • Solved

Can't import to migrate from Outlook 2010

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find a… (read more)

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find anything to import. It might be that I have Outlook installed in a non-standard location; can I point Thunderbird to that location somehow?

Asked by john454 3 months ago

Answered by sfhowes 3 months ago

Install Fireforx on Android without GooglePlay

Hi there, How can I install Firefox on my Android device without GooglePlay? Basically what I need is a safe place to download the apk Regards, Abel … (read more)

Hi there,

How can I install Firefox on my Android device without GooglePlay?

Basically what I need is a safe place to download the apk

Regards, Abel

Asked by aneiros 3 months ago

Last reply by Sirfrisbee 3 months ago

Address book, send emails not working. Windows 10. Norton Security. two pop twc.com accounts (spectrum)

Thunderbird Email Problem After the last update to Ver# 78.4.0 my Thunderbird email software is not performing properly. I believe this occurred on October 28, 2020. What… (read more)

Thunderbird Email Problem After the last update to Ver# 78.4.0 my Thunderbird email software is not performing properly. I believe this occurred on October 28, 2020.

What works: • I have no problem loading Thunderbird • I am receiving emails and the filters I have created are working fine, placing emails in the appropriate places. • The last sent email was on 10/19/20

What is not working: • I cannot access nor open my Addressbook, both Personal and History. • I cannot send emails. The Send button is not activated. • I cannot reply to existing emails. I have clicked on reply, typed the message I wished to add and again, Send is not an option available. I have tried many things on your Support site, as well as other help posts on the Internet but to no avail. I have looked at my Profile and all appears to be fine but Thunderbird does not appear to be looking at it for preparation of outgoing emails. I did try creating a new Addressbook as someone noted and it I did see it in my Profile but I cannot save nor retrieve any email addresses I try to put in it. Help please.

Asked by gdecker001 4 weeks ago

Last reply by gdecker001 6 days ago

  • Solved

migrating Thunderbird to another computer fails.

Trying to transfer Thunderbird to another computer I followed exactly all the steps in "Moving Thunderbird Data to a New Computer" (https://support.mozilla.org/en-US/kb/m… (read more)

Trying to transfer Thunderbird to another computer I followed exactly all the steps in "Moving Thunderbird Data to a New Computer" (https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer). Restarting Thunderbird for the first time everything was fine: all addresses etc. were there. The second time Thunderbird was started everything was empty, even clicking the menu button gave an empty list. Then I tried copying the XXXX.default profile, renaming it to the new name in the new computer. Same result. Well, for me that is the last thing I could think of. I really don't know what I did wrong. PS.: the old computer uses W10 pro, the new one W10 home, both 20H2. Thanks for every serious suggestion! H.

Asked by h.huijnen 2 weeks ago

Answered by atErik 2 weeks ago

  • Solved

import addressbook

I have updated my OS from openSuse Leap 15.0 to Leap 15.2. My email settings could easily be restored and TB 78.6.0 is working. I had saved the .thunderbird directory a… (read more)

I have updated my OS from openSuse Leap 15.0 to Leap 15.2. My email settings could easily be restored and TB 78.6.0 is working. I had saved the .thunderbird directory and now want to import the addressbook from this saved directory. I find abook.sqlite and abook.mab.bak. How can I import this data into the new TB?

I have the same question about local folders. But I will ask that in a separate thread.

Asked by pschmitt 1 week ago

Answered by pschmitt 6 days ago

Installed FF onMac yesterday and today it is gone and NA at Apple App store

I do not want to use Safari any longer. I downloaded Firefox yesterday on my Mac. I set up my preferences. Then when I went to open it it had disappeared. Gone. Not in my… (read more)

I do not want to use Safari any longer. I downloaded Firefox yesterday on my Mac. I set up my preferences. Then when I went to open it it had disappeared. Gone. Not in my Application or Download folders. I tried again to install it and the Download on your site shows a pop up with a FF icon and an arrow to the App store. It is to in the App store anymore. It was there yesterday!

Asked by KimiB333 1 week ago

unable to sign in

unable to sign in to account - start 3 weeks ago -- siggem12345@hotmail.com tried use variour pass words -- the folling message received: Login to server outlook.office… (read more)

unable to sign in to account - start 3 weeks ago --

siggem12345@hotmail.com tried use variour pass words -- the folling message received: Login to server outlook.office365.com with username siggem12345@hotmail.com failed. protocol: IMAP SMTP server: outlook.office365.com smtp.office365.com port: 993 587 ssl: ssl/tls starttls authentication: normal password normal password username: siggem12345@hotmail.com siggem12345@hotmail.com please use : CherylPro52@icloud.com to reply thank you very much

Asked by siggem12345 6 days ago

Global Inbox

I just downloaded Thunderbird last night. I have two issues. I followed the instructions to create a Global inbox in order to keep all of my inboxes one one page. When I… (read more)

I just downloaded Thunderbird last night. I have two issues.

I followed the instructions to create a Global inbox in order to keep all of my inboxes one one page. When I get to the "Inbox for different account " in the advanced settings there is no option for this.

Also I cannot find any directions to migrated my current inboxes or folders to Thunderbird? The old program I am trying to get away from is Incredimail.

Sorry If I have not included everything you need. Please let me know if I can supply any needed information. Thanks, Rick

Asked by goforit1 6 days ago

Last reply by Matt 6 days ago

Downloaded Thunderbird but nothing has happened

Hello. I downloaded Thunderbird (having uninstalled previous version). I rebooted my machine to clear the old one out as advised by the pop up. I have not got any proof h… (read more)

Hello. I downloaded Thunderbird (having uninstalled previous version). I rebooted my machine to clear the old one out as advised by the pop up. I have not got any proof hat Thunderbird downloaded. I did it again but same thing happened.

How can I get Thunderbird to install and run?

Thank you

Simon

Asked by Shax658 6 days ago

Last reply by Shax658 6 days ago

Migrating Thunderbird between Windows and Linux while using the PGP features

I routinely migrate Thunderbird between Linux Mint and Windows 10. Several times the process needed tweaking and this forum was there to help. Now I want to research if… (read more)

I routinely migrate Thunderbird between Linux Mint and Windows 10. Several times the process needed tweaking and this forum was there to help. Now I want to research if the use of the OpenPGP features of Thunderbird will make a migration from Linux to Windows or vice versa any more complex. Appreciate your thoughts and experiences.

-- Mike

Asked by mbott 6 days ago