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may have to reinstall Thunderbird again

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are install… (read more)

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are installing anew hard drive but were able to back up some of the files and such. I know it is something about address book and history but not sure how to do it .i and when it comes back can i come back and get help

Asked by Mary 1 year ago

Last reply by Toad-Hall 1 year ago

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Migrating from Eudora OSE to Thunderbird

I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Prof… (read more)

I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Profile' - or any other help you can give re migrating from Eudora OSE to Thunderbird. (She has thousands of old emails.)

The tech person said,

"May I suggest, back up your OSE Profile, and give it a try.

And the other replied: "I took the tech's suggestion Backed up Euroda files and simply installed Thunderbird VOILA ! When I launched Thunderbird it simply accessed the same files and file structure (and settinge/etc) as Eudora and I didn't have to do anything ... awesome !"

Asked by rache1 1 year ago

Answered by david 1 year ago

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Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (read more)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 2 years ago

Last reply by Toad-Hall 1 year ago

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Each time I send a message using Thunderbird is asks for a password and always fails

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it… (read more)

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it asks for a password and always says it failed.

Under settings, there are 2 servers, IMAP and SMTP. Each has a different password, but at one point I made them the same. It does not matter because the outgoing server keeps changing its password to about 20 random letter and characters. At one point I copied these random characters into the clipboard and posted it in after it asked for a password...and it still FAILS.

I am using version 81.0.19 Until I get this fixed it is useless. An annoying thing is that each time I start Thunderbird, it asks for the password...on my previous pc it remembered it. Both machines are Windows 10. Can anyone help?

Asked by mysystrashed 1 year ago

Answered by Toad-Hall 1 year ago

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 5 months ago

Last reply by sjallyn 3 days ago

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ver 115.2.2 (32-bit) I can't read the preview window or emails. Everything is in a gigantic font on external display

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 … (read more)

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

Asked by valarcher 6 months ago

Last reply by Wayne Mery 3 months ago

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Migration to ESR 115.1 from 115.0.2

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115… (read more)

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Asked by dkoke@shaw.ca 8 months ago

Answered by James 8 months ago

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Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (read more)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 1 year ago

Answered by jjgurley 1 year ago

  • Archived

Changing the storage folder for E-Mails

I am now using the default storage folder for TB: AppData\Roaming\Thunderbird\Profiles\vsapyic3.default" This is on my "C" Drive but I need tio migrate it to the larger … (read more)

I am now using the default storage folder for TB: AppData\Roaming\Thunderbird\Profiles\vsapyic3.default"

This is on my "C" Drive but I need tio migrate it to the larger Data Drive (D). How do I do this?

Thanks

Asked by Orealius 1 year ago

Last reply by Orealius 1 year ago

  • Archived

profile copied to new computer fails

Hello, Trying every conceivable method to move my Thunderbird data to a new computer, following instructions exactly. First I copy all the contents of the Thunderbird … (read more)

Hello,

Trying every conceivable method to move my Thunderbird data to a new computer, following instructions exactly.

First I copy all the contents of the Thunderbird directory from %APPDATA%\Thunderbird\Profiles\ on the source computer to a USB drive. Next I copy that folder to the same location on the destination machine. I am copying the Thunderbird directory and all subdirectories. Run Thunderbird, no mails, nothing.

Thank you

Asked by gwendolyn2 7 months ago

Last reply by Matt 6 months ago

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Importing old profile to new computer

When in Thunderbird trying to import old profile from backup media using the import tool, I get an error message saying "about:preferences : unable to run script bec… (read more)

When in Thunderbird trying to import old profile from backup media using the import tool, I get an error message saying "about:preferences : unable to run script because scripts are blocked internally" How do I manage this? Can´t find anything about it on help pages. / Olle

Asked by Dynamitolle 8 months ago

Last reply by tisrplace 5 months ago

  • Archived

Move Thunderbird from old to new computer

I have a 56 GB Thunderbird folder containing profiles, mail messages and settings. No matter what I try, which method I use, I can't get Thunderbird to open under a migra… (read more)

I have a 56 GB Thunderbird folder containing profiles, mail messages and settings. No matter what I try, which method I use, I can't get Thunderbird to open under a migrated profile and populate with messages, settings and the like.

Due to the size of the database, I have tried copying it to D:/Thunderbird, while the program resides on C:. I have also tried putting it in C:/users/RRP/AppData/Roaming/Thunderbird. In each case, I create a profile pointing to the specific profile within the Profiles folder. I have done so using the "Help" menu appraoch within the program, and I have also done it using "thunderbird.exe -p." Nothing works.

I have blown away Thunderbird, blown away the 56 GB database, recopied the database from the donor computer, made sure all specifications (size, number of items, number of folders) all match the first time I did it, and it will not recognize it.

I have not opened Thunderbird and gone through the establishment of new mail accounts, because I have assumed that if I copy the Profiles over in the large folder named Thunderbird, the program will pick up all previous accounts, passwords, etc., and establish those accounts without my doing it one at a time. Perhaps this is the problem. I presently have 4 email accounts, and I have been hoping that by copying 56 GB of data over from old to new, the rest would happen automatically, and the program on the new computer would open looking and functioning exactly as on the former computer.

Suggestions?

Asked by Hasbro 1 year ago

Last reply by Hasbro 1 year ago

  • Archived

moving thunderbird to a new computer

Thunderbird stopped sending and receiving emails. I installed a new copy of thunderbird on another computer. After some time I was able to get it functional there. I… (read more)

Thunderbird stopped sending and receiving emails. I installed a new copy of thunderbird on another computer. After some time I was able to get it functional there. I would now like to have the same mail folder structure on the new machine as the old and import all my old information. I have exported the contents of the old Thunderbird profile to a usb drive. There are a large number of files and folder - 167 to be exact. The path the to the profile folder on my old computer was ....AppData\Roaming\Thunderbird\Profiles\t3ozjfx.default. This is the 'Local directory' in the Server Settings on the old computer. The path to Profile folder on the new installation is also ...AppData\Roaming\Thunderbird\Profiles\ but then there are two profile type files. One called t3ozjfx.default as before and another called test.default. The 'Local directory' in the Server Settings on the new computer is .....AppData\Roaming\Thunderbird\Profiles\t3ozjfjx.default\ImapMail\mail.cts.com-1.au It took me a great deal of effort to get emails sending and receiving properly on the new machine. It should have been just a matter of having the correct port addresses, server name, and encription method. However one had to fiddle with the local directory path to get operational

My question is given the above should I be able to get my old email file structure and the contents of those files onto the new computer by using the import facility in thunderbird. I would also like have the 'sent' messages on the old computer on the new computer. Will the thunderbird import operation be able to do this using the profile file information I put on the usb memory.

I hope I have not been too tedious in asking this question. It would be an immense relief if I could get Thunderbird on my new computer to have all the contents and folder structure that I had on the old computer.

sincerely yours

Devin Trussell Melbourne Australia

Asked by info9493 8 months ago

Last reply by david 8 months ago

  • Solved
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Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding … (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Emails from LOCAL Folders missing when moving them to a new Windows 11 PC

I've just got a new Win 11 PC and have followed the method to transfer all the emails in my Local folders to the new PC. TBH I've tried many of the methods without succe… (read more)

I've just got a new Win 11 PC and have followed the method to transfer all the emails in my Local folders to the new PC. TBH I've tried many of the methods without success.

I've copied the folders from the relevant directory on the old Win 10 PC onto a USB. With TB closed on the new PC I've copied the folders from the USB to a new Folder in Local Folders directory.

When I open TB, of the ~7,500 emails I copy, only 282 appear

I've tried this many times now with no luck What am I doing wrong please?

tia Pete

Asked by retepgr 1 year ago

Answered by retepgr 1 year ago

  • Solved

moving address book, folders and previous e-mails to a new computer

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail pr… (read more)

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail provider tech support was able to get me set up so that my e-mails went to a G-mail account and were forwarded to the computer. I used this setup for approximately 5 years. During that time I created several folders in Thunderbird and they have several important emails stored there. I setup my new Windows PC this past week and downloaded Thunderbird. To my surprise, I was able to set the program up so that it works without having to go through G-Mail. My issue is that I want to copy the e-mail folders and my address book from the old computer and move them into Thunderbird in my new computer. I have looked at your support page and I am concerned that when I move files from the old to the new that I will lose some e-mails and the few folders that I have on the new CPU. I would appreciate your direction and instructions on what I need to do to accomplish this task. The old computer Thunderbird files were up to date. Updates were completed as they came out. The new Thunderbird appears very different than the edition that is on my old machine. Thank you for your assistance.

Asked by jedelstein 3 months ago

Answered by jedelstein 3 months ago

  • Archived

Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (read more)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 1 year ago

Last reply by hengwz07 1 year ago

  • Archived

Thunderbird restoation from Carbonite.

I restored data from Carbonite to a new disk before installing Thunderbird and 'lost' all my folders. I have found the profile file, can I open the profile file and use t… (read more)

I restored data from Carbonite to a new disk before installing Thunderbird and 'lost' all my folders. I have found the profile file, can I open the profile file and use that to repopulate my files and messages? I run Windows 10 on a Dell laptop.

Asked by rpmca 1 year ago

Last reply by david 1 year ago