All Products Support Forum

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file

What can I do?

Hello guys, I'm a thunderbird fanatic and use it even at work managing 10+ accounts. Up to Thunderbird 68, all was super fine:

The massive profile with 60+ folder was well organized with a handful of incredible add-ons to: - color folders - customize color account background - manage folder sorting The workflow was smooth and very productive: the folder colored to my like, the new email received were visible at a glance in the related folder by simply browsing and detecting the different accent in the folder name, and so on.

I always loved updates and kept the auto update on... until yesterday when my 68 has been migrated automatically to 78 !

No one of the necessary add-ons works anymore! No one of those fantastic the developer is anymore interested in upgrading them (changes are too frequent, and need to invest too much time to upgrade them) The interface is to uniform, I cannot customize colors in the same efficient way.... If I want the same 60+ nested folder sorting, I need to rename all of them... When a folder receives a new email the accent color (sort of bold blue) is nearly same as that of a folder with unread email (bold black)... Oh my god, what a mess !

Since no add-ons are available to re arrange the profile like it was with Thunderbird 68, my only option is to roll-back to 68... and stay there until the necessary add-on will get back to 78 (if any).

Do you know how I can convert back my profile just upgraded to 78 back to 68 ???

Please Please Please, help me ! Pietro

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

I have followed the Migration instructions over 8 times now and have clearly seem my Roaming Thunderbird folder of nearly 6 Gb moving from PC to Caddy Drive, and then onto the new PC in the Roaming Thunderbird folder. Each time i clicked "replace previous data", and no Thunderbird account has been set up on the new PC. But that's as far as i can get, I cannot get it to open the profile so I can see my 3 years worth of mail. The instructions stop at replace previous data (or whatever the wording is). I'm tearing my ancient hair out as my old PC keeps crashing and I begin 2 training courses tonight to get my web sites and video sales moving. I used to be ok with tech when it was Windows 3.1 but I'm 75 now and am obviously a bit out of touch! H-E-L-P  !! John Reed, York, UK (John O'York on Facebook)

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The suggestions I have read about is to use TBSync, which I have installed, but I can't get it to connect to my Google account. Each time I try autodiscover I get a message saying it has failed. I tried to manually enter the server name, but that wouldn't work either.

I can't find any support instructions in the Add In web site or on the Mozilla support site. Can anyone help?

Can I revert to an earlier version of Thunderbird?

I have discovered that my thunderbird is 32 bit version 68.11 whereas I have a 64 bit computer. Instructions for installing the 64 bit program state uninstall 32 bit first. I do not wish to lose everything in the process - how do I keep my displayed emails and accounts. Would I notice any improvement if I did migrate to the 64 bit version?

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am trying to transfer the data (like passwords, bookmarks and other stuff like that) from the old versions to the new versions, but am having troubles finding how.

How do I get the new Firefox to look at the old hard drive to find the data?

I am using Google chrome as a default in my phone i wanna switch to firefox, how can i transfer my browsing data, password, bookmarks? If i clear all data from chrome, can i able access all feature like auto fill etc, i am using Android 9 version. Thanks

As in title, I'm trying to install on a new laptop. Have downloaded version 78.6.0

When I drop the .dmg into the app manager I get a message "The app is currently not available in your country or region". I'm in the UK.

Is this really a regional restriction, or an error because the version is not compatible with the Mac M1 OS?

Please help!

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve those on the move?

Thank you.

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Greetings.Every time I try to download any torrent file browser asks what program to use. I always press open with Mutorrent and press button use as default program but every time I try to download it alwas ask same.I try a lot of things and nothing seems to help. Very annoying because instead of one click you need to do it 3 times and wait a delay.

Hi there,

How can I install Firefox on my Android device without GooglePlay?

Basically what I need is a safe place to download the apk

Regards, Abel

Hi,

I am an old-timer and one update per one or two years is enough. Are automatic updates at last disabled in firefox 88 ? I tried about:config but it is too much complicated, I am nearly retired.

Perhaps could you deliver forefix, the nice-to-have version of firefox that don't bother with updates.

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by currently unavailable?

Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options > General > Appliacations i set pdf files to open with firefox, but firefox still asks what to do. In the window where it asks what to do, there is a tick box saying "Do this automatically from now on", even if i choose that option it still ends up asking what to do the next time i open a pdf file.

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

I'm in the middle of migrating to a new laptop (WIn 7 Pro to Win 10 Pro). The old one has TB 68.10.0, with Lightning. When I installed TB on the new laptop, it gave me 78. I had copied the profile folders already.

I'm having trouble with the (Google) calendar. First, it gave me no data/didn't sync and wouldn't let me do anything. I also tried importing the old one just to see, but that crashed TB. I tried unsubscribing, but that removed the calendar. I tried setting it up the old way, New, Network and pasting in the private Google link. It keeps reverting to Read Only, every time I try to do something. Then TB hangs up, doesn't display properly, and there's no response for several minutes when I attempt to close it.

I want to go back to the version that is on the old laptop, but I can't find downloads for any previous versions. Where are they?