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I do not understand why I have Solarwinds Worldwide LLC downloaded on my computer. Issued by Symantec class 3 SHA256

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! … (read more)

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! Margaret mbbristol57@yahoo.com

Asked by Margaret 21 hours ago

Message Too Large Fix

Dear Mozilla Team, I want to move my mail message from local folder to my email. But I have problem, the notification said "The current command did not succeed. The mail… (read more)

Dear Mozilla Team,

I want to move my mail message from local folder to my email. But I have problem, the notification said "The current command did not succeed. The mail server for account ****@gmail.com responded: [TOO BIG] Message too large."

Can you guys help me?

Thank you. Best regards, Hamzah.

Asked by Hamzah Ramdhani Santoso 1 day ago

restoring backup files to Thunderbird

My computer got a new hard drive and I am trying to restore Thunderbird backed up files. The backed up files are now back on my PC. I looked at the support guide and can… (read more)

My computer got a new hard drive and I am trying to restore Thunderbird backed up files. The backed up files are now back on my PC. I looked at the support guide and can find the files on my new hard drive using the Profile folder in the troubleshooting information but I don't know how to get Thunderbird to use them. I now have Windows 11 if that matters. Thanks for your assistance. Kathy

Asked by Kathy L 2 days ago

problem with migrating to new Mac

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant … (read more)

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant to install from Macbook to iMac. Before the installation, the Macbook Thunderbird worked fine, but after the installation, neither worked. My PC installation works fine, as does Apple Mail on my iOS devices, so it is not a provider problem.

Solutions tried: restarting in troubleshoot mode, restarting iMac, turning off access to Apple Contacts, turning off antivirus (Norton), creating new profile and copying existing mail data into the profile folder, and renaming various files in the profile folder.

Results: None of the solutions I tried provided access to my email. I can open the new profile, but that requires that I reenter all my email account information and copy the emails for each account into the new profile (I use POP). The problem may be with the prefs.js file, since if I rename it, Thunderbird doesn't hang, but would require me to reenter all my account info as if it were a new profile, and all preferences would be lost.

Question: What is the best solution for this problem? Is there anything that would work better than reentering the account info -- e.g., can I make any changes to prefs.js using a text editor or some other utility?

Asked by tek25 1 day ago

Firefox Android fail to install webapp at Redmi 12Note

WebappCinny Misskey Webapp there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinn… (read more)

WebappCinny Misskey Webapp

there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinny one fail but it will add a shortcut which is acceptable. but the misskey one will just fail.


btw the notification in chrome of webapp is broken but firefox does the work, excellent~

Asked by dG94Cg 19 hours ago

Last reply by Paul 4 hours ago

Outlook Icons

I just installed Thunderbird 115.5.0 on Debian 12 KDE Plasma desktop, for some reason the icon for Thunderbird is the MS outlook icon. Any one else have this problem. … (read more)

I just installed Thunderbird 115.5.0 on Debian 12 KDE Plasma desktop, for some reason the icon for Thunderbird is the MS outlook icon. Any one else have this problem.

Asked by 1170jfm 2 days ago

Transferring Thunderbird to Win 11 laptop

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clea… (read more)

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clean install of each of the accounts (IMAP) so this would pickup everything from the individual servers. Then copying across the local folders and my address book. Is this possible/feasible? Would it just be easier to import everything? Where is the address book stored. I also have TB backed up on an external drive (insurance). Thanks

Asked by diane_0211 1 day ago

Last reply by sfhowes 1 day ago

Unable to install Firefox on WIN11.

Unable to install Firefox on WIN11. Wants to create a profile but get "An unexpected error has prevented your changes from being saved. (This is a new Desktop unit I rece… (read more)

Unable to install Firefox on WIN11. Wants to create a profile but get "An unexpected error has prevented your changes from being saved. (This is a new Desktop unit I received today and have not had any problems with WIN10.

Asked by Dana Lucent 22 hours ago

frozen inbox which, unfreezes to download the multiple copies of the same 5 email messages, long since deleted from inbox. This is attempt 15 or so

My in box will only download multiple copies of about 5 different emails from October 26 2023. These messages have been deleted lots of times but the inbox will repeate… (read more)

My in box will only download multiple copies of about 5 different emails from October 26 2023. These messages have been deleted lots of times but the inbox will repeatedly repost them as new and not download any new email later than October 26. It is like the movie groundhog day.It reluctantly downloads new email and the gives me up to 20 copies of the same 5 emails, never anything new. Any ideas? I can send emails.Trying the get messages button gives me the wait icon it is processing the new messages. Hours later it is Ground hog day again.The trash has been emptied on each try. I have been able to download new messages with out problems using the Shaw website. I hop this helps, any ideas? Andy

Asked by Joy Wood 1 day ago

Mails not showing up after import from mbox file created in evolution

After import of a mbox file, created in evolution, only one of two mails show in Thunderbird. I checked for a X-Mozilla-status line in the missing mails but dit not find … (read more)

After import of a mbox file, created in evolution, only one of two mails show in Thunderbird. I checked for a X-Mozilla-status line in the missing mails but dit not find any. This one missing mail is not that important but I would like to understand why I can not see it. Many thanks in advance. Jan

Asked by Jan Guns 1 day ago

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Where to download offline installers including all platforms and previous versions

Awhile back [the question was asked], however the 'solution' is not what we are after here. Once upon a time, there was a table with the Firefox downloads. And in previo… (read more)

Awhile back [the question was asked], however the 'solution' is not what we are after here.

Once upon a time, there was a table with the Firefox downloads. And in previous versions. That is what I am looking for. I do not care, repeat, do not care, about the form input selecting 'latest' platform, etc.

Assuming also there is a method of downloading offline installers using tools like wget.

Thank you...

Asked by mwpowelllde 1 year ago

Answered by cor-el 1 year ago

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Firefox now saves files that I only wanted to open

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new … (read more)

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new behaviour the Downloads folder keeps filing up with useless clutter.

For example, before the update, when I downloaded a .zip file, a pop-up would show up asking if I wanted to save the file or open it with an application. If I chose to save it it would be saved to the Downloads folder, and if I chose to open it nothing would be saved to the Downloads folder.

After the update, when I download a .zip file, Firefox always saves the file to the Downloads folder, even if I choose to open it.

Can you please tell me if there is a way to make Firefox behave like in the previous version?

Asked by bayus.firestorm 1 year ago

Answered by bayus.firestorm 1 year ago

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XULRunner: Error: Platform version '95.0.1' is not compatible with minVersion >= 95.0 maxVersion <= 95.0

Hello. I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is be… (read more)

Hello.

I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is being updated by another instance" in the About Firefox dialog when both were running. So I closed one of them and the other offered me the usual button to update immediately. I did it, restarted that Firefox instance/profile, which restarted normally, but now the second one does not open. Instead, I get the error transcribed above in the subject (see attached screenshot).

So my question is: please, how do I regain access to my second profile without losing that profile's data?

Asked by a.r 1 year ago

Answered by cor-el 1 year ago

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Unable to Import Passwords From Chrome

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my login… (read more)

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks

Asked by Brando 1 year ago

Answered by Brando 1 year ago

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How/where to get Firefox 78

I am running El Capitan and need Firefox 78. I went to a site offering 78 as a download, and version 91.5 came down. Site offering 78esr, same thing. Went to https://ftp.… (read more)

I am running El Capitan and need Firefox 78. I went to a site offering 78 as a download, and version 91.5 came down. Site offering 78esr, same thing. Went to https://ftp.mozilla.org/pub/firefox/releases/ and was unable to figure out how to download 78. Clicking on 78.0 just led to more links that got me nowhere. Is it possible to download version 78 from this or any site? Thank you. heaton5

Asked by heaton5 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (read more)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 1 year ago

Answered by TyDraniu 1 year ago

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Can't import passwords from csv file

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens ,… (read more)

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens , any ideas ?

Asked by Aiakos 1 year ago

Answered by Aiakos 1 year ago