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Can't install Thunderbird, also very slow

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install… (read more)

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install. The two screenshots were made within a few minutes. I let it install for around an hour one time and it simply counted more and more files without ever moving in progress. I really don't know what to do. Restarts, redownloads, nothing works. Maybe someone knows what's wrong. Thanks!

Asked by Phrimpy 3 months ago

Last reply by Matt 2 months ago

upgrade without package manager

The Debian Firefox packages available are only 115.6. Thought it would be nice to have the latest. Grabbed all the dependencies according to the Mozilla web site. Instal… (read more)

The Debian Firefox packages available are only 115.6. Thought it would be nice to have the latest. Grabbed all the dependencies according to the Mozilla web site.

Installed Firefox 121.0 as root and placed folder into /opt, as instructed. Went through all the settings and imported my bookmarks.

Now there is a 121.0.1 upgrade available but my browser won't automagically install the upgrade. Says click here to download. So I do. I get the entire tar.bz2 bundle, which creates a full directory structure, as if I was starting over.

Can I just move a few files from that into the existing /opt/firefox directory to get the upgrade? If so, which ones?

Or, can I move few files from the existing directory into the new version, and replace the whole lot? If so, which ones?

Thanks in advance.

Asked by Scottzzz 3 months ago

Last reply by zeroknight 3 months ago

downloading emails in Thunderbird

Suddenly yesterday afternoon I became unable to download emails to Thunderbird (I can still do it in talktalk). I get a message "Unable to write the email to the mailbox… (read more)

Suddenly yesterday afternoon I became unable to download emails to Thunderbird (I can still do it in talktalk). I get a message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disc space to copy the mailbox." I have checked there is plenty of disc space. What can I do to get the system working again? I suspect Thunderbird downloaded an update yesterday.

Asked by amral 1 month ago

Last reply by christ1 1 month ago

How do you transfer Firefox Profile (cookies, bookmarks & history) from windows 10 to windows 11 - New Laptop

Hi I tried moving the firefox profile from my old windows 10 laptop to my new windows 11 laptop but the migration wasn't successful. I tried the below steps: Clicked … (read more)

Hi

I tried moving the firefox profile from my old windows 10 laptop to my new windows 11 laptop but the migration wasn't successful.

I tried the below steps:

Clicked the firefox three bars at the top right corner of the browser->then the help button->then more troubleshooting information->then clicked the open folder button next to the profile folder->then copied the profile to an external USB ->then took this firefox profile and copied it to the existing firefox profile in the new windows 11 laptop via the same location.

However, the data: cookies, bookmarks & history from the prior firefox profile (windows 10) are missing once restarting up the firefox browser in the (windows 11)

Any ideas if there may be something I'm missing.

Thanks,

Chris

Asked by Max 3 months ago

Last reply by Agent virtuel 3 months ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 month ago

Last reply by cor-el 1 month ago

Developer Edition switched to dark background and I cannot undo this setting

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:prefer… (read more)

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

Asked by looeegee 3 months ago

Last reply by cor-el 3 months ago

YouTube says that I downloaded a video. It's shows that on my YouTube Premium (signed in) page. But I can't find it on my iMac.

Hello, So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings ar… (read more)

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

Asked by jdstickledc 3 weeks ago

Last reply by zeroknight 3 weeks ago

downgrade thunderbird on linux

How do I downgrade to an older version of Thunderbird on Rocky Linux (RHEL clone)? For my last update (yum update -y) I got Thunderbird 115 which has lots of problems. … (read more)

How do I downgrade to an older version of Thunderbird on Rocky Linux (RHEL clone)?

For my last update (yum update -y) I got Thunderbird 115 which has lots of problems.

If I try “yum downgrade thunderbird”, I get the error: Last metadata expiration check: 3:43:41 ago on Tue 14 Nov 2023 04:57:52 PM EST. Package thunderbird of lowest version already installed, cannot downgrade it. Dependencies resolve

I downloaded: https://archive.mozilla.org/pub/thunderbird/releases/102.9.1/linux-x86_64/en-US/thunderbird-102.9.1.tar.bz2 but when I unzip and click the thunderbird icon, Thunderbird doesn’t pick up my Thunderbird profile. I saw some windows downgrade tutorial that said to delete compatibility.ini from profile but when I deleted compatibility.ini Thunderbird still doesn’t pick my profile.

Asked by a0021 5 months ago

Last reply by Matt 5 months ago

cannot download copy of firefox - expired chrome blocks it

cannot download firefox browser because I have an expired chrome browser that I'm supposed to delete first - However - have tried a dozen or so ways to do just that - or… (read more)

cannot download firefox browser because I have an expired chrome browser that I'm supposed to delete first -

However - have tried a dozen or so ways to do just that - or so it appears and still cannot download the

firefox browser and after much frustrated key pounding find evidence chrome is not really deleted - help losing

my mind - I'm 77 years old and not computer literate but not senile either - i hope

Asked by sargeantsmith@juno.com 3 months ago

Last reply by cor-el 3 months ago

Automatic updates

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default pr… (read more)

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default profile at least once after the feature is enabled. The issue we have is that not all users are actively using Firefox and therefore they are not being updated. I realize the security flaws won't be exposed if it's not in use, but management doesn't like seeing out of date browsers. Is there a way to force auto updates on all device where Firefox isn't not being used. Background updating is working for the majority of those that do use Firefox.

Also, we do have a couple of users reporting a credential prompt when updating from 119 to 119.0.1. These same users had no issues updating from 118 to 119. I have not figured out why this is happening just yet and why only for a handful of users so far. Would anyone have an idea why that is happening?

Asked by rob.scott1 5 months ago

Last reply by Mike Kaply 5 months ago

Creating new GMail account fails: 0x80004005 [nsiMsgAccountManager.createIncomingServer]

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail. Today I changed my Google p… (read more)

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail.

Today I changed my Google password. I expected Thunderbird to prompt me when the old password failed; and it did, except the window it showed me was entirely blank, except for a URL bar at the top which was to Google's domain.

I tried it several times, same result. I closed Thunderbird and restarted. This time the window prompting me about the GMail connection had stuff in it, but it showed a Thunderbird logo and seemed to want me to "log into Thunderbird" or something (not Google). I think I clicked a button to advance through that screen and something else went wrong, IIRC.

I decided to just delete the GMail account and rebuild it from scratch. In "create account"; it succeeds at finding a configuration for GMail, where IMAP is selected over POP3. I press the "Done" button, but a yellow bar becomes displayed:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

And it also says "Checking password..." with a spinning hourglass that never resolves.

Any thoughts?

Asked by Vance 3 months ago

Last reply by Wayne Mery 3 months ago

Firefox downloaded and installed, but absolutely impossible to lauch !

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get… (read more)

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get the same error message. I uninstalled, reinstalled, restarted the PC, but I still have the same problem, even starting from firefox.exe in Windows (C:) >Programs>Mozilla Firefox. Could it be possible that Microsoft is blocking the launch of Mozilla Firefox? Thank you in advance for your help. Attached is a screenshot of the error message. Fortunately, my Mozilla Thunderbird (15.4.2 (64 bits) works fine...

Asked by pn-nuyt 5 months ago

Last reply by zeroknight 5 months ago

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 2 months ago

Last reply by jonzn4SUSE 2 months ago

Opening PDFs

Hello, I want Firefox to open PDFs in browser. I have opt in for two options from setting both are not working. 1. I have choose always ask where to save files and tha… (read more)

Hello,

I want Firefox to open PDFs in browser. I have opt in for two options from setting both are not working.

1. I have choose always ask where to save files and that is not working because it is always saving files in downloads. 2. I have choose Firefox option from save or open files to open files and not save files; it did not work (Firefox downloaded the files not opened it). Then I tried always ask, from always ask menu then I choose open with Firefox and it opened in Firefox but it saved the file.

Please let me know how can this issue be resolved. I do not want to download files and when I do want to download, I want to choose a specific location for each file. I am trying a transition to Firefox from chrome. So, I am very new to these settings.

I have attached a picture of setting in this request.

Thank you for your help! Dilpreet

Asked by dilpreettoor106 2 months ago

Last reply by zeroknight 2 months ago

Problems Configuring Folders with Global Inbox

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wante… (read more)

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wanted email is placed there. I want my T-BIrd to receive all spam, and use T-BIrd's rules to then firmly isolate, or even delete, specific spam that I receive.

I've set up four email accounts, using a Global Inbox, so everything is together. While I had been using IMAP with Outlook, I understand I need to use Pop3 for this to work with Thunderbird, so I did that. But....

I am getting some emails with Thunderbird, but not all, even those addressed to me. Will leaving Outlook open during this transition period prevent T-Bird from working properly? Likewise, can gmail.com be open when trying to debug messages? I just sent myself a gmail message, which was received in Outlook, but not in T-Bird (and I couldn't find it in Gmail either, which is /really/ confusing).

Oh, shoot, I tried sending mail using my Gmail account from Thunderbird, and it failed. I went to look up Server settings for Gmail with T-Bird, and the article said I'd have to use IMAP, which I cannot use if I want to have the Global Inbox. So, is use of T-Bird dead for me, if I require/desire a Global inbox?

Of the emails I've received so far, only one is marked by T-Bird as Junk, which I can identify by the red color, and when I click on it, I have a "Not Junk" button. But there is no Junk folder, which is where I thought it would be.

Asked by Rick Raisley 5 months ago

Last reply by Matt 5 months ago

Add-ons in Firefox on Windows 11

I'm a recent reluctant user of Windows 11. I can't get Firefox configured the way I like it on the new Windows 11 machine. Every single time I try to find an extension,… (read more)

I'm a recent reluctant user of Windows 11. I can't get Firefox configured the way I like it on the new Windows 11 machine. Every single time I try to find an extension, I get a message "Gah. Your tab just crashed." I've tried the Restore This Tab option to no avail.

I uninstalled Fx, downloaded a fresh copy (using Edge, ugh) and installed it. I get the same result.

I had Fx running on the Win 11 machine, before I foolishly accepted an upgrade that took me to Win 11. I suspect that there might be a corrupted Profile or other vestige of that Firefox installation that is causing problems. (Or, because I used Edge to download MSofat hacked me.)

Can someone please tell me how to find and remove all vestiges of Firefox? I want to get back to a fresh slate and try again.

I'm posting this from my old and slowly dying HP laptop running Windows 10. Fx runs here, but the system is slower than Christmas to a 9-yo.

TIA

Asked by rabbit 2 months ago

Last reply by cor-el 2 months ago

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I am still on windows10..Recently have used firefox much less. Today when tried it says that firefox is running and the new try is (3) which is on the task manager. Dele… (read more)

I am still on windows10..Recently have used firefox much less. Today when tried it says that firefox is running and the new try is (3) which is on the task manager. Deleted it and tried again same thing. Removed firefox and tried to reload and it wull not load...says it has problems.. May never use firefox again. [removed phone# from public support forum]

Asked by Robert Oakes 3 months ago

Last reply by jonzn4SUSE 3 months ago

Thunderbird won't accept my ISP provider's port settings

When I try to set up Thunderbird on a new computer, it won't connect. And Thunderbird changes the port settings that the provider uses to something else. So I can't use… (read more)

When I try to set up Thunderbird on a new computer, it won't connect. And Thunderbird changes the port settings that the provider uses to something else. So I can't use thunderbird with my email address: sheilah@got.net

Asked by Sheila Hubbard 4 months ago

Last reply by david 4 months ago