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Firefox Browser crashes on Macbook Pro running Big Sur

Hello, My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-nat… (read more)

Hello,

My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-native apps ever since installing Big Sur. Apple won't address the problem unless I confirm that my non-native apps are compatible with Big Sur. Can you please confirm the most updated version of the Firefox Browser is compatible with Apple's Big Sur IOS? Can you also let me know if other users have experienced problems and if there is any fix?

Asked by anthony.orourke 3 months ago

Last reply by john.p.rowbotham 4 days ago

Firefox is broken

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display. If have tried all three help solutions provided bu… (read more)

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display.

If have tried all three help solutions provided but it does not react, also a new installation changed nothing

The error message is: Starter process deactivated after error.

Could someone please help to make run it again

P.S. It was not possible to get the Troubleshooting information as I could not write this request on Firefox but had to use another browser

Asked by bluetenlicht 2 weeks ago

Last reply by FredMcD 2 weeks ago

firefox upgrade

I mistakenly deleted my firefox browser, I am running Mac OS 10.7.5 with a SSD on a Mac Pro desktop. I have been unable to download a new firefox browser because of the O… (read more)

I mistakenly deleted my firefox browser, I am running Mac OS 10.7.5 with a SSD on a Mac Pro desktop. I have been unable to download a new firefox browser because of the OS and hardware limitations. I sorely miss firefox. Is there any way to get an older version of firefox which will run on my computer? adnicastri@aol.com

Asked by adnicastri 1 month ago

Last reply by cor-el 1 month ago

Firefox won't open anything

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. Firefox opens with no page loaded. Clicking the single "getting started" bookma… (read more)

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything.

  • Firefox opens with no page loaded.
  • Clicking the single "getting started" bookmark does nothing.
  • Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading.
  • Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading.
  • Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu).

In the browser console I see some errors and no request info (see screenshot).

I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem).

I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help.

Any suggestions would be much appreciated.

Asked by briancallander 1 month ago

Last reply by jonzn4SUSE 1 month ago

latest version 88.0b6 still gives "can't load xpcom" message

latest version 88.0b6 still gives "can't load xpcom" message why is this still happening after 3 years of the problem in the history of upgrades. Don't tell me to check p… (read more)

latest version 88.0b6 still gives "can't load xpcom" message why is this still happening after 3 years of the problem in the history of upgrades. Don't tell me to check profile as I can't even start FF. I have done all the deletions as instructed by various experts but still get the message "can't load xpcom". Samuel Santos said download "83" to see if that fixes it I don't know if it did cause I then got "CAN'T FIND ENTRY POINT"

Asked by teddles551 1 month ago

Last reply by cor-el 1 month ago

Firefox v86.0 reverts back to previous version.

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser … (read more)

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser reverts back to the previous version. When I tried to open the browser, the following message appears:

You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for the installation of Firefox.

                                                                               Exit              Create New Profile

Asked by kerwin_washington 2 months ago

Last reply by FredMcD 2 months ago

Opening Firefox Browser Issues.

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, '… (read more)

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, 're-syncing/re-registering' each time. Very frustrating. Assistance would be much appreciated. There must be a simple solution that alludes me.

Asked by EOC 3 months ago

Last reply by FredMcD 3 months ago

Firefox suddenly will not start

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent … (read more)

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

Asked by micjdig2 3 months ago

Last reply by FredMcD 3 months ago

Firefox slow to load.

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open … (read more)

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open even tough I closed it out properly. Sometimes get error msg that must close out 2nd Firefox before can start Firefox but saying yes results in the current open window closing. This started yesterday and the latest version of Firefox was automatically installed yesterday? Window 7. Cleared cash. Disabled all add on's etc. No help. Close out Firefox and Task Mngr show no Firefox running. Start Firefox and Task mngr shows four/five Firefox running. This started yesterday and the latest version of Firefox was automatically updated yesterday. Any ideas.

Asked by waltslagle 4 months ago

Last reply by FredMcD 4 months ago

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (read more)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 4 months ago

Last reply by cor-el 4 months ago

hello

Hello first time poster, going to try this out and see if it works. My problem no internet why am I asking for help here, I am at wits end grabbing at straws. I am suspi… (read more)

Hello first time poster, going to try this out and see if it works. My problem no internet why am I asking for help here, I am at wits end grabbing at straws. I am suspicious that Firefox 78.6.0esr(64-bit) Addons: Noscripts, Https everywhere and Privacy badger, is not playing nice with my Alcatel linkhub HH41.(cat4 router, turbohub, a mobile router that uses a sim card) When I log on to the linkhub web management page (http://192.168.1.1/index.html#/index) Firefox, all addons shut down, has a lock icon with a red line through it in front of the address bar. clicking on the lock reveals "You are not securely connected to this site" At this page under the address bar on the left is " ? You must logon to this network before you can access the internet" on the opposite side of the page on the right there is a radio button stating "open network login page" Clicking the radio button brings me to https://detectportal.firefox.com/success.txt but the " ? You must logon to this network before you can access the internet" remains, the only difference is in the top left hand corner of the main pane is the word success in lower case.

Spent 2.5hrs on the phone with bell yesterday, the first thing I told them was the linkhub's LAN/WAN indicator light was flashing, they didn't seem to care.

I'm almost ready to trash this thing I bought new from bell about a years ago. unless somebody has solved the same problem. I'm open to knowledgeable suggestions.

Asked by workinforalivin 4 months ago

Last reply by Scribe 4 months ago

Firefox does not start anymore. Only error sound is played

Nach Englisch (US) Hello people, unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else … (read more)

Nach Englisch (US) Hello people,

unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else happens.

There is no error message, no crash log, nothing. Just an error tone and Firefox does not open.

I have already uninstalled Firefox 10 times and also restarted the PC 10 times. Have also deleted the registry and once completely everything from Firefox. Even the profiles, just everything.

I even deleted programs that were on at the same time as Firefox when the error first occurred.

What should I do :(?

Greetings and thanks in advance!

Asked by franz23 4 months ago

Last reply by FredMcD 4 months ago

Why Are All These Hidden Extensions in my Firefox Add-Ons?

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page: Amazon.com ext… (read more)

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page:

Amazon.com extension Bing extension

ClearURLs extension <-- Oops! I actually installed this, to try to trim URLs of all the tracking crap when I paste one into a Facebook comment.

DuckDuckGo extension eBay extension Wikipedia (en) extension

All of the other extensions listed are ones I installed and wish to keep. EVERY time I install Firefox, I go to the One-Click Search Engines list and remove all but Google.

I don't know how these wormed their way in, but they don't seem to add any functionality for me.

Asked by rdurost 5 months ago

Last reply by Mr Bates 5 months ago

  • Archived

Firefox no longer runs or works on my desktop PC computer

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I clic… (read more)

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I click the yes button after I had done that it doesn't do anything after that and then it just repeatedly does this, and I had used windows uninstall program and I uninstall Firefox then I had reinstall it and it still did the same exact thing that I had mentioned above "even tried using the Windows Registry Editor too!"

Note for years I had used your browser and hardly had any troubles with or problems with your browser

Asked by Frank 6 months ago

Last reply by FredMcD 5 months ago

  • Archived

Firefox not updating automatically

Hi! Since about two month I have the problem, that firefox does not update automatically anymore. Every time a new version is available I get the message "Firefox can't u… (read more)

Hi! Since about two month I have the problem, that firefox does not update automatically anymore. Every time a new version is available I get the message "Firefox can't update to the latest version" and I have to do full download. Searching the forum did not help solving the problem. Is there any way to determine what is preventing firefox from updating? Cheers Christian

Asked by chr.kohler 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

firefox install hangs immediately

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Start… (read more)

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Started Firefox Installer as Administrator. Firefox Installer window appears on Desktop. The interior of the window is completely blank, all white. Wait. Nothing happens. Click on it, get Not Responding message at top of window. As far as I can tell the Installer did nothing but open the window. Repeat downloads of the Installer did the same thing. Help?

Asked by johnsemail 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Firefox for windows 10 do not open, tried re installing, clearing cache etc.,

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help docume… (read more)

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help documents and youtube solutions but nothing seems to be working.

  • Tried re-installing firefox, by downloading the latest version from Mozilla, after deleting the profile folder (%APPDATA%)
  • Tried removing the cache files / temp files etc., and restarted as well, still did not work.

I do not have admin permission hence could not open in windows safe mode.

Any suggestion please?, Appreciate your input!

Asked by Dilip 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Firefox cannot load anything

Hello! I've been using Firefox for years now, and just recently set up a dual boot system with win10 and kubuntu. I've never had this problem with Firefox before, and it'… (read more)

Hello! I've been using Firefox for years now, and just recently set up a dual boot system with win10 and kubuntu. I've never had this problem with Firefox before, and it's only a problem on win10. When I open Firefox, there's only blank white where a page would normally be. Trying to right click brings up nothing. I can open the menu, but things like options, add-ons, customize, etc. all do absolutely nothing when I click on them. When I click on the icons of my extensions in the upper bar, the extension interface is empty as well. Nothing changes when I try to load a page--Using the search bar causes a spike in my otherwise flat ethernet usage (I dont have any other processes running that use it while im testing this, but just to cover my bases I can access the internet without any issues on discord or other online applications.) The search bar does retain what I searched. Rather than becoming about:blank, it just becomes, for example, "https://www.google.com/search?client=firefox-b-1-d&q=test" Other browsers work completely fine. I've tried doing a completely clean reinstall (deleting files in ProgramFiles, %appdata%, the Old Files folder that is created during an uninstall, and uninstalling using the apps and features menu.), using DISM to check for anything wrong in sys32, opening Firefox in safe mode, opening it as an administrator, disabling any firewall or antivirus i can find, and deleting my Firefox profiles. Nothing has changed anything at all. Please help! <3

Asked by anitapea23 7 months ago

Last reply by FredMcD 7 months ago