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Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 6 hours ago

Last reply by cor-el 18 minutes ago

firefox closing itself randomly

The firefox browser has been closing itself recently, quite often aswell(2 times a day minimum). No crash reports, nothing like that afterwards either. when i reopen the … (read more)

The firefox browser has been closing itself recently, quite often aswell(2 times a day minimum). No crash reports, nothing like that afterwards either. when i reopen the browser it continues where i left off. i use the duckdugo extention if that may play a role in it.

Any ideas?

All the best!

Asked by rovassel 3 days ago

Last reply by Niko Koppenberg 3 days ago

There is no indication of progress while a webpage is downloading. We only get an icon when the process is done.

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the … (read more)

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the process is done do we get the page's icon on the tab. As it is, I never know if my request to open a webpage is working or if the computer has locked up. It must have changed with the latest update because, although I can't remember exactly how Firefox previously indicated loading in progress, I instantly noticed the LACK of it as soon as I booted up the newest version.

Thank you.

Asked by back2ack 4 days ago

Last reply by cor-el 4 days ago

Main Facebook page not loading properly, but login page works and it does work in incognito mode.

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when lo… (read more)

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when logged in, its just plain blank. Did try logging in on incognito mode and it works as it should be. Can anyone help?

Asked by verserkis 4 days ago

Last reply by christopherwhite597 3 days ago

Export Mobile Bookmarks

I need to backup my bookmark from Firefox for Android. To this end I am syncing them with my desktop Firefox on Ubuntu. The bookmarks appear as Mobile Bookmarks. Now, whe… (read more)

I need to backup my bookmark from Firefox for Android. To this end I am syncing them with my desktop Firefox on Ubuntu. The bookmarks appear as Mobile Bookmarks. Now, when I export the bookmarks with the bookmarks manager, the Mobile Bookmarks are surprisingly NOT included.

Is there a way to export the Mobile Bookmarks, either on Android or Desktop?

(I am about to prepare a number of tablets for education puposes.)

Asked by Algenib 13 minutes ago

Last reply by jscher2000 1 minute ago

Firefox 82.0 always defaults to blank pages when printing now.

Hi, at our workplace we use Firefox exclusively for our point-of-sale system and as such, print lots of reciepts and labels. We updated Firefox to version 82.0 this morni… (read more)

Hi, at our workplace we use Firefox exclusively for our point-of-sale system and as such, print lots of reciepts and labels. We updated Firefox to version 82.0 this morning and now nothing prints correctly by default. When opening print preview, no matter what, it's a blank page. I have adjusted the settings in about:config, reset the print settings, messed with margins, etc. Basically every possible suggested fix for the problem I could find. After multiple hours, we still cannot get anything to print from Firefox UNLESS you go into the print settings, and click "preferences" in the Windows dialogue box (even if you don't change a single thing), only then will it work perfectly every time. This isn't an acceptable option though as we need it to work rapidly and automatically each time though the browser.

Our printer is set up correctly, up to date drivers, etc. All programs in windows will print fine, Chrome and Edge print fine, so I'm assuming it's specifically a Firefox issue. This is a receipt printer, and I noticed Firefox defaults to 8.5x11 size paper despite it using standard 73mm receipt paper. But, like I said, no matter what the preview is a blank page and that's what prints.

I'm stumped on this one. Printer is a TSP100 if that matters. Help!!

Asked by skunkrivercycles 1 hour ago

Last reply by Jonathan Watt 41 minutes ago

picture in picture

Hi everybody! This new function "picture in picture" is bothering and prenvents from concentrating on the main subject. I tried everything announced to stop it including … (read more)

Hi everybody! This new function "picture in picture" is bothering and prenvents from concentrating on the main subject. I tried everything announced to stop it including menu > options > deactivate control... but it still invites itself, no possible control. How may I stop that completely??? tks Lionel

Asked by Seylione 6 hours ago

Last reply by cor-el 2 hours ago

download files seem corrupt

Hi, Firefox desktop for win 10: Firefox works with this one exception... I downloaded two "self extracting" files from Nikon. When I double click on either or any file of… (read more)

Hi, Firefox desktop for win 10: Firefox works with this one exception... I downloaded two "self extracting" files from Nikon. When I double click on either or any file of this type using firefox, I get "some installation files are corrupt, please re-download" If I use Microsoft edge, the same files work, provided I select "unblock" in the files properties tab. (yes I do this for ff files too)

This did not happen months ago and I'm sure this is because Microsfot has changed something, which needs all browsers to adapt to. Thx

Asked by domlester 6 hours ago

Last reply by cor-el 1 hour ago

Version 82 does not display PDF correctly

Hi, I have a problem after update from v.81 to v.82. In last version, my PDFs are not display correctly. In other PDF viewers the problem does not exist. The error can b… (read more)

Hi, I have a problem after update from v.81 to v.82. In last version, my PDFs are not display correctly. In other PDF viewers the problem does not exist.

The error can be seen in the attachments.

Asked by vasile.ticau 6 hours ago

Last reply by cor-el 1 hour ago

Clarification about JNLP files

Hello all, I've read some bug reports and discussions about the JNLP files blocked in Firefox ( JNLP should be treated as executable , Should not treat JNLP files as Exec… (read more)

Hello all,

I've read some bug reports and discussions about the JNLP files blocked in Firefox ( JNLP should be treated as executable , Should not treat JNLP files as Executables (revert bug 1392955) on ESR-68 , Improve usability for JNLP and other executables and JNLP should not be considered an executable extension ). All I'm understanding is it has been blocked since Firefox 67, then "allowed" back again, then blocked for security purposes in Firefox 78. To sum it up, the bug 1576762 is still open, JNLP are still blocked. Nowadays, it's not possible to directly launch a JNLP file, you've got to download it and run it thereafter. Am I right ?

Also, I've taken note of the Firefox ESR release "too late". I've installed the "mainstream" Firefox release on a server in order to be remotely used by end users (via a RDS server, only to browse a internal website, they can't browse the web). What are the results/differences/cons (except the extended support) ?

Thanks in advance for your replies. Jo.

Asked by datboxistrash 7 hours ago

Last reply by cor-el 2 hours ago

disable automatic updates in 81

I cant seem to be able to disable automatic updates. Firefox updates automaticly in background at work and then crashes my tab and all my work gets lost when it has to u… (read more)

I cant seem to be able to disable automatic updates. Firefox updates automaticly in background at work and then crashes my tab and all my work gets lost when it has to update. Its really annoying.

Iv tried searching for settings and using about:config, changin app.update.auto to false. It keeps updating anyway...

Asked by ivar.forss 7 hours ago

Last reply by cor-el 2 hours ago

Update win 10 20H2 firefox problems

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page. This can be see on google maps while moving aro… (read more)

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page.

This can be see on google maps while moving around the map.

Tried on Microsoft edge and didn't happen

Is there an ETA to fix this?

My Firefox version is 83.0b2 (64-bit).

And I'm on the latest drivers for my graphics card.

Asked by malakiax07 7 hours ago

Last reply by cor-el 4 hours ago

Firefox slow download speed

Over the last few days, my average donwload speed for files, applications or whatever ia arouns 200 kB/sec, but my internet is capable of 100 mb/s. This only started happ… (read more)

Over the last few days, my average donwload speed for files, applications or whatever ia arouns 200 kB/sec, but my internet is capable of 100 mb/s. This only started happening over the past few days. Why is this happening?

Asked by nasa024680 8 hours ago

Last reply by FredMcD 7 hours ago

Firefix home page wont'load, remains blank

I'm using Firefox browser on Linux mint, my Firefox homepage which is the default option wont load and remain blank no matter what. What should I do, please help. I reall… (read more)

I'm using Firefox browser on Linux mint, my Firefox homepage which is the default option wont load and remain blank no matter what. What should I do, please help. I really need it.

Asked by ayush.ram691 13 hours ago

Last reply by FredMcD 7 hours ago