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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 week ago

Last reply by jscher2000 - Support Volunteer 3 minutes ago

Problem with saving webpages with .com etc. in title

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I … (read more)

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I often use this option and I'm sure it must be one of the latest updates that started to cause that. Any chance it gonna get fixed and Firefox start adding .htm after .com?

For example try saving page https://www.naturalnews.com/ its title is "Natural Health News and Scientific Discoveries - NaturalNews.com" and saved file has .com extension. I need to fix it everytime and add .htm manually.

Martin

Asked by nabaC 12 hours ago

Last reply by jscher2000 - Support Volunteer 4 minutes ago

I am not able to install or update any extension in firefox or firefox developer edition

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solv… (read more)

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solved. and finally install normal firefox with new profile and this issue still not solved.

I can only install extension file if I download it directly form download library and convert the file from .xpi to .zip and install it manually in add ons manager.

please let me know how to solve this error.

Asked by Mohammed Alhendi 3 hours ago

Last reply by cor-el 14 minutes ago

Also need help with this

I also need help now through Firefox need to setup a new WiFi network and password. I guess I need someone to help me with everything. This hacker destroyed everything.… (read more)

I also need help now through Firefox need to setup a new WiFi network and password. I guess I need someone to help me with everything. This hacker destroyed everything. I had to buy a new laptop I have to set up ASAP my college courses started yesterday please I’m begging for help

Asked by Beauty_2022 1 hour ago

Last reply by Dropa 48 minutes ago

Java Script

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activat… (read more)

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activate it if it is not. The strange thing is I was on the site an hour before without any issues so I am at a bit of a loss as to what has happened. It may be an issue with the CRA.

Thanks Doug

Asked by DougiePh 9 hours ago

Last reply by RobertJ 1 hour ago

Saved password recovery

I work at a small company I had to do a windows recover on a users laptop. He logged back in to firefox which had all of his passwords saved and now none of them are popu… (read more)

I work at a small company I had to do a windows recover on a users laptop. He logged back in to firefox which had all of his passwords saved and now none of them are populating is there anyway to get them back? They are vital to his job.

Asked by nathan.kaleta 12 hours ago

Last reply by cor-el 2 hours ago

Firefox is loading slowly or not at all.

Hi, I use Verizon Fios and a Windows 10 PC. Firefox is my default browser. I don't experience any of the problems described below when using Chrome, which I only do now t… (read more)

Hi, I use Verizon Fios and a Windows 10 PC. Firefox is my default browser. I don't experience any of the problems described below when using Chrome, which I only do now that Firefox is not working optimally.

In many, many years I've never had trouble with Firefox until about a month ago. When I opened the browser, I received messages -- about five times -- that it had crashed. After that, many websites now load very slowly, or not at all. And now, I'm unable to see product images on Amazon.

Would you please help me? I'm 84 and not all that computer savvy and I don't want to delete my browsing history, etc. Many thanks, Valerie

Asked by vm10 8 hours ago

Last reply by jonzn4SUSE 2 hours ago

open link in new tab, vk audio messages

I have some problems with Firefox: 1 When I find something, and click on search results links, they don't open in new tab. And I can't find option that fix it. 2 In vk.co… (read more)

I have some problems with Firefox:

1 When I find something, and click on search results links, they don't open in new tab. And I can't find option that fix it. 2 In vk.com I can't send audio message: I can send it, but my friend can't hear it.

Asked by puchkovdmitrybor 2 days ago

Last reply by cor-el 2 hours ago

Multiple language spellcheck

Hello! I am multilingual and write in multiple different languages, and the red markings from spellcheck underneath non-English sentences get annoying when they are so fr… (read more)

Hello!

I am multilingual and write in multiple different languages, and the red markings from spellcheck underneath non-English sentences get annoying when they are so frequent. I understand that I can install multiple dictionaries, but that does not allow me to use more than one language's spellcheck at a time.

Is it possible to activate 2+ language dictionaries in Firefox?

Thanks for the help, Sylvan

Asked by Sylvan 5 months ago

Last reply by cor-el 21 hours ago

using firefox 102.0.1 - suddenly have problems on Amazon

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome. When I try … (read more)

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome.

When I try to search products on FF I get a black screen. When I try to access my wish list, I get multiple error messages.

I tried Re-installing FF but the same problem persists. I have not tried uninstalling/reinstalling yet.

I did a full virus scan overnight. No problems were found in the scan.

Asked by Rosaliy Lynne 10 hours ago

Last reply by RobertJ 2 hours ago

Bookmark Bar is missing

Hi folks, I fired up my laptop tonight and then opened my Firefox browser, only to find that the bookmark toolbar was missing. 'Ah, simple answer,' I thought, 'I must hav… (read more)

Hi folks, I fired up my laptop tonight and then opened my Firefox browser, only to find that the bookmark toolbar was missing. 'Ah, simple answer,' I thought, 'I must have turned it off. Just move the pointer to the top and right click. The bookmark tab option will be there.'

But no, it isn't. Sure, there's the Bookmark name with a right-pointing arrow. And if I follow that I can see that it says "Bookmark Toolbar > Always show." And although that option has a tick against it, no bookmarks are visible.

So what's happened to them? If I click on the Bookmarks name right at the top and then click 'Manage Bookmarks' I can see them all, so they haven't been deleted, erased or anything - but why can't I see them? By the way, if I click "Never Show" then the space where they should be disappears and if I then click "Always Show" then the space returns but without any bookmarks.

Help please - bookmarks are essential for browsing.

Asked by christopherlea12 3 hours ago

Last reply by cor-el 3 hours ago

yahoo.com e-mail account

logged in my yahoo.com e-mail account today and it will not open: box opens and message is : Secure Connection Failed An error occurred during a connection to mail.yaho… (read more)

logged in my yahoo.com e-mail account today and it will not open: box opens and message is : Secure Connection Failed An error occurred during a connection to mail.yahoo.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. can anyone one help, thanks

Asked by pdtribe 3 hours ago

Last reply by Dropa 3 hours ago

PDFs used to save automatically to downloads, now it prompts me every time

Hey there, I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some r… (read more)

Hey there,

I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some reason now, after an update, the PDF always pulls up a save box and asks me to name the file (significantly slows down workflow). This only happened after an update.

I've figured out that the issue is related to a way that the PDFs are generated. So if I click it via a link that ends in .html instead of .pdf, it assumes it's a webpage and opens the pdf link in browser, and from there I have to click save, and then I'm prompted to type in the file name.

If I open a PDF link that's an actual .pdf file URL, then it saves to Downloads automatically and names the file "contractfile-1111" or whatever, numbered consecutively. Any ideas on how to get around this?

Thanks

Asked by peter.wolkow 6 hours ago

Last reply by RobertJ 3 hours ago

email tabs

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I acce… (read more)

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I access my yahoo email addresses???

Asked by lewispreston 4 months ago

Last reply by lindabrown3440 3 hours ago