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transfer bookmark to new PC

Not all bookmarks were transferred to my new PC with Sync, only the ones on the bookmark toolbar. I have lots of other bookmarks. I exported them from my old laptop als… (read more)

Not all bookmarks were transferred to my new PC with Sync, only the ones on the bookmark toolbar. I have lots of other bookmarks. I exported them from my old laptop also (html file), but that hasn't worked either. What should I do?

Asked by nancyleedecatur 5 days ago

HiDPI Screenshots Too Big

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800. I've tried messing around with the se… (read more)

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800.

I've tried messing around with the settings, but can't seem to find a way to make the final image 1440 x 900. Setting the DPR only seems to work if it's at 2. If it's at 1, the screen shot is the right dimension, but is missing 75% of the image.

Even though I'm on a HiDPI screen, I would love to be able to capture a 1440 x 900 screen and have the image actually end up being 1440 x 900. Is there a trick to this?

Asked by christian_mills 5 days ago

78.15 ESR will force you to update?

On the release notes of 78.15 is states: This is the final planned ESR78 release. Eligible users will be automatically updated to the ESR91 release on November 2. Never s… (read more)

On the release notes of 78.15 is states: This is the final planned ESR78 release. Eligible users will be automatically updated to the ESR91 release on November 2.

Never saw this kind of text from mozilla before. Does this mean that unlike previous versions, 78.15 will no longer give you the option to decline automatic updates?

https://www.mozilla.org/en-US/firefox/78.15.0/releasenotes/

Asked by kvcfsqgu 5 days ago

Need help to set duckduckgo as default for all tab.

Need help to set duckduckgo as default for all tab. (Ctrl+Shift+A) > Extensions , here i am not able to find the override option. My Firefox Version is 93.0 X64 (windo… (read more)

Need help to set duckduckgo as default for all tab.

(Ctrl+Shift+A) > Extensions , here i am not able to find the override option. My Firefox Version is 93.0 X64 (windows 10 home X 64) 

I tried to see if i can update firefox but it says already is updated.

Please help!

Asked by subhashishchatterjee100 5 days ago

Bookmark sync accross devices

Hello, I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10… (read more)

Hello,

I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10). I can not see my pc under the connected devices from all other devices but I can not access my bookmarks from the browser that I am using on my PC. Can you please guide me how to fix this issue.

Thank you, Afsane

Asked by af.baghestani 3 days ago

Last reply by af.baghestani 7 hours ago

Run firefox from cron

Hello, I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped wor… (read more)

Hello,

I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped working.

I do export DISPLAY=:0 than run firefox $url and all was fine previously but now I always received a message : “Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.”

You can easily reproduce by running : sudo -u $(whoami) /path/to/firefox-dev/firefox https://www.google.com

Can somebody explain what is checked by firefox and why it consider it is not responding instead of just open my url in a new tab ?

Asked by ecornely 5 days ago

BSOD DRIVER POWER STATE FAILURE

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0. After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommen… (read more)

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0.

After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommended suggestions like checking the drivers, removing the sleep mode, changing the power options.

I continue to get the BSOD only in one specific situation but frequently. It is when I use Libreoffice as my active window, while Firefox is inactive in the background. When I use either only Libreoffice or only Firefox as my active window nothing happens. There has also not been problems with other programs.

Does an inactive Firefox do something which triggers the BSOD?

Asked by walumg 3 days ago

Last reply by walumg 2 days ago

speech to text?

I am on an iMac running Big Sur version 11.6. I need to be able to dictate (speech to text) into fields within the browser. This works in Chrome, and Safari, but I cannot… (read more)

I am on an iMac running Big Sur version 11.6. I need to be able to dictate (speech to text) into fields within the browser. This works in Chrome, and Safari, but I cannot get it to work in Firefox... any help is appreciated!

Asked by joel42 9 hours ago

Won't play YouTube audio

I'm bringing a problem, but I'm also bringing a solution. At least the solution that worked for me. There are at least a couple Mozilla threads on this, but they didn't s… (read more)

I'm bringing a problem, but I'm also bringing a solution. At least the solution that worked for me.

There are at least a couple Mozilla threads on this, but they didn't solve my problem.

If you have no audio in YouTube, or some particular Firefox tab, go up to the specific tab that you're not getting audio in.

As you move the mouse to the Red play button which is YouTube's logo, if my fix is the right fix for your particular lack of sound, you will see it turn to a Muted speaker icon. Left-click that muted speaker so that it unmutes!

To reiterate, evidently Firefox has the ability to mute or not mute a single tab! Also, you may see the word MUTED in the area immediately below and to the right of the Red play button, helping you to know what's going on. The thing is, the Muted speaker icon ONLY appears if you've Mouse'd over it, which I think is suspect programming.

Asked by gaines.rob 5 days ago

Charges

Hello, Several months ago I purchased your VPN during the registration (creating a Mozilla account) process. I wasn't able to continue the registration process after the … (read more)

Hello, Several months ago I purchased your VPN during the registration (creating a Mozilla account) process. I wasn't able to continue the registration process after the purchase and have been charged for several months of the VPN without being able to use it as it was never assigned to an account. Can I please have a refund and stop the payments coming out of my PayPal account under "mote-of-dust@gmx.com"?

Thank you

Asked by mote-of-dust 3 days ago

Firefox dropdown menus and toolbar popups inconsistently work

Both drop-down menus (e.g., the drop-down for "Which topic best describes your question?") and popup menus for add-ons in the bookmark bars work inconsistently or not at … (read more)

Both drop-down menus (e.g., the drop-down for "Which topic best describes your question?") and popup menus for add-ons in the bookmark bars work inconsistently or not at all. The right-click menu and the 3-bar menu often fail to work on the first few tries, but eventually open. (And in the case of the 3-bar menu, it often opens without certain options, like "Settings," "More tools," and "Help," though these usually appear after waiting a few seconds.) Other menus, like drop-down menus on website or several pop-ups for addons, don't work at all, no matter how many times I try.

The issue isn't solved by starting in Troubleshooting mode (insofar as they can be reproduced -- some things, like the add-on popups, can't be since the add-ons are disabled) or by clearing the cache.

I'm running Firefox Nightly 95.0a1 (2021-10-06) (64-bit) on Arch Linux, though the same issue seems to affect Firefox 93.0.

Thanks very much in advance for any help.

Asked by raghav1 5 days ago

Having to fix FF93 problem only with Windows Recovery

FF 93.0 64-bit - Windows 10 When I booted up the system and ran FF the first time for the day, its window opened, and it even asked for the primary password. After that, … (read more)

FF 93.0 64-bit - Windows 10

When I booted up the system and ran FF the first time for the day, its window opened, and it even asked for the primary password. After that, nothing I typed in the URL box came out. I could open new tabs but not able to switch to them. All Chromium-based browsers and Edge in the same system worked fine.

I did the following trying to fix the problem: I restarted Win10 and ran FF93. Same problem. I restarted using Troubleshooting Mode. Same problem. I reinstalled using the complete package. Same problem. I installed using FF92 and FF91. Same problem. I refreshed FF93 using Troubleshooting Mode. Same problem. I used Win10 Safe Mode to run FF93. It worked. I uninstalled FF93, removed as much as I could all traces of FF and Mozilla in the Win registry, and reinstalled FF93. Same problem.

In the end, I had to use Win10 Recovery and revert to an earlier date to fix it.

The first incident happened about two weeks ago. It happened again this morning. My use of PC has been routine for years, I would say for more than a decade, or at least in the last five years. No extraordinary applications or routines.

BTW, I haven't updated my Win10 in years, because doing so often times gave me new mysterious issues to troubleshoot, courtesy of MS. You should very well know Win updates produce issues, and the bug fixes following them produce even more. The annoying thing is I would research on the issues and find out later (sometimes days) that the updates were the culprits.

This is the second time it happened to my FF93, and I feel I have to report this to get some idea about why this is happening (only to me?) and how to fix or prevent it without having to go into Recovery (again?).

Asked by mobilesuit600 2 days ago

Last reply by mobilesuit600 1 day ago

Google pages fail to load at random intervals

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in t… (read more)

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in the bar, and then won't do anything else. If there is a Google page already open, it won't load any links from the results. Google.com won't even load. This typically lasts about 2-5 minutes.

I've seen this in both Windows and Linux. Linux Builds I've tested were the Flatpak from flathub, the snap, the Fedora Repo, and the Tarball binary. They all had the same result after a while of using it. This also happens on both my home network as well as my work network.

I have cleared my profile by manually deleting the folder in appdata or in ~/.mozilla, and tested with no extensions and no setting tweaks. The only tweak I made is disabling DNS over HTTPS. If I change the default search engine to DuckDuckGo or something else, It no longer happens. but that's because it's not trying to access a google domain.

I have attached a gif of my issue.

Asked by Joshua 1 week ago

Last reply by Joshua 10 hours ago

my video in a zoom meeting

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that… (read more)

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting. The audio is fine both ways and I can see others' video. They cannot see my video. Help! Diana

Asked by D 5 days ago

Printing with HP Envy 7640 pages print 2 inches to the right no matter how I set margins?

I am trying to print some pages from within my Firefox browser which is updated daily.And no matter what settings I choose for page width, margins, orientation or scale/f… (read more)

I am trying to print some pages from within my Firefox browser which is updated daily.And no matter what settings I choose for page width, margins, orientation or scale/fit to page the pages print way to the right and half the information is not printed. This happens when I choose to print the whole pages as well as when I choose to print my selection. I went to the new about support page (which I hate as I cannot change settings like I used to be able to change them) and I cleared the printer settings as was suggested in the Firefox help section and that had no affect/effect on the printing issue. I have wasted half a ream of paper trying to figure out how to deal with this on my own and have just filled my trash receptacle! Any help with this issue would be greatly appreciated. And you could throw in (if you like) a tip on how to change settings in the new about: support/config pages) Thanks very very much!

Asked by MrBeepa 5 days ago

unable to view my Live Instagram shows from my desktop computer

Hello, I have been doing weekly Instagram Live shows for months. I use my cell phone, and my husband typically sits at the desk and acts as my scribe during the show from… (read more)

Hello, I have been doing weekly Instagram Live shows for months. I use my cell phone, and my husband typically sits at the desk and acts as my scribe during the show from our desktop computer. Last night we were no longer able to do so. We think it might have to do with add ons or extensions. Can you help, please?

Asked by sundayandsundayantiques 5 hours ago

Last reply by sundayandsundayantiques 2 hours ago

secondary email address doesn't display.

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already… (read more)

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already exists. It still doesn't display. I have reviewed the on-line instructions and followed them precisely. The instructions do not cover this issue.

Any suggestions or assistance appreciated.

Asked by Henry D 5 days ago