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I can't open a site. Problem is persisting a long time ago and never solved

I can't open a site via https://<ip-address>. How is this possible using one of the most popular browser in the world? In google chrome, edge, internet explorer, sa… (read more)

I can't open a site via https://<ip-address>. How is this possible using one of the most popular browser in the world? In google chrome, edge, internet explorer, safari are working normally. Below the information about the error.

I'm trying to connect to a particular webbrowser tool. So we have two servers installed one is 36 and the other is 37 as the image attached.

Secure Connection Failed

An error occurred during a connection to 10.32.209.36. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by polli.luiz 4 days ago

Last reply by polli.luiz 1 day ago

How can I optimize my pages for reader view?

I have a website, a typical three column design, with NAV, MAIN and ASIDE elements. A reader view option appears in Firefox, but ironically, only the ads in my ASIDE elem… (read more)

I have a website, a typical three column design, with NAV, MAIN and ASIDE elements. A reader view option appears in Firefox, but ironically, only the ads in my ASIDE element show up when I click it.

The MAIN content uses SUMMARY/DETAILS to group things. Personally, I would think this combination would scream reader view content, yet MAIN is ignored entirely. It has some links, but so does my ASIDE (advert) content.

My ads are simple blurbs and links, no pictures, for my own ebooks, and are not served by a third party, so I can see how they could get picked up and I'm fine with that. What puzzles me is why the MAIN content is being ignored.

The site in question is: https://waxphilosophic.sdf.org/erotica/ It is marginally safe for work provided you do not click any of the links. No explicit images.

As a test, I even tried changing the SUMMARY/DETAIL of my "What's New" section to ARTICLE followed by an H2 heading. No change in behavior. https://waxphilosophic.sdf.org/erotica/test.html

The HTML passes the W3 validator. I searched Firefox Help / Stack Exchange. Any suggestions would be greatly appreciated.

Asked by Davina Lee 1 week ago

Last reply by Davina Lee 1 day ago

How to shut firefox up about updates

I'm running Firefox 68.9.0 ESR, and it keeps whining about an update being available. I don't care, because every time I update, one of the extensions I use every day is… (read more)

I'm running Firefox 68.9.0 ESR, and it keeps whining about an update being available. I don't care, because every time I update, one of the extensions I use every day is disabled without my permission. How do I get firefox to shut up about it once and for all? In other words, where is the "do not check for updates" command hidden, or, how else can I shut this thing up? I have, in the past, liked firefox, but it has, over the last few years, supported less and less of features I use daily, at a minimum, many times/day for most.

So how do I shut these annoying alerts about an update I have NO intention of installing off? "You can't" is not a valid answer. Nor is "just upgrade and lose half of the stuff (again) that you use all the time." Sorry if I sound angry, but these constant annoyances (and Thunderbird is doing the same---so same question for it here) are really getting on my nerves.

I have Firefox almost working the way it should. Still can't click in a bookmark toolbar bookmark and then click on "add bookmark here" like I could. That was one of those I used about 10--30 times per day, depending on what I was working on.

Thanks.

Asked by jim174 1 day ago

Last reply by jim174 7 hours ago

Doxy.me Webcam not showing my video.

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me tro… (read more)

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me troubleshooter and it gets stuck at "loading video stream". Using the same laptop but instead using Microsoft Edge and the video works fine. I have used Firefox for other web conferences using Zoom and that works fine. Any reason why this is happening?

Asked by sparky1957 3 days ago

Last reply by sparky1957 1 day ago

Firefox MegaBar

I don't like the megabar, and I have looked around to see if there are any fixes for the most recent Firefox 77 update that forces that user to have it (like at least one… (read more)

I don't like the megabar, and I have looked around to see if there are any fixes for the most recent Firefox 77 update that forces that user to have it (like at least one other update, it just assumes that people like it). I have tried using the userChrome.css file, but that didn't work. I have also tried going into about:config, which also didn't work. Is there any possible way to say 'I never want to see this megabar again in my life'? Or a way to tell the devs that it should NOT be a default option on new updates? Or a way to turn it off that will always be around, unlike the about:config deal? Any help would be great. I attached an image of the megabar.

Asked by cdr5of8 4 days ago

Last reply by cdr5of8 2 days ago

New Keyboard Input Problems

Sorry that I don't know the version when this started, but within the last couple of months I have noticed that keyboard inputs are being processed incorrectly in many pl… (read more)

Sorry that I don't know the version when this started, but within the last couple of months I have noticed that keyboard inputs are being processed incorrectly in many places.

The CMail web interface is one example. At the moment, in almost every GMail that I compose, I find "pieces" of things that I type in the wrong place. For example, I'll see a character on the end of a word somewhere in the message and notice that the same character is missing from a word later in the paragraph.

I also use some keyboard macros, and this new behavior has essentially stopped the use of these macros in FF.

One good example is that, for years, I have used a macro to dial voice calls using Google Voice. When google force the change to the new (green) version of Google Voice about six months ago, I had to spend several hours testing timing "delays" to get the macro to work in the new interface.

Those changes worked until the keyboard input problems started sometime in the last couple of months and the dialing macro not only became unusable, editing the timing delays didn't help.

If I fire up Chrome and use the same macro that fails in FF in Chrome, the macro works flawlessly in Chrome.

Beverly Howard

Asked by BevHoward 1 day ago

Last reply by BevHoward 2 hours ago

FF slow, jittery and sometimes freezes (uses loads of RAM)

FF didn't used to be so slow. It now get really slow and uses a lot of RAM to the extend that my disk is full and I have to shutdown FF. I do have like 30 tabs open, with… (read more)

FF didn't used to be so slow. It now get really slow and uses a lot of RAM to the extend that my disk is full and I have to shutdown FF.

I do have like 30 tabs open, with one or two Slack-like web apps. However, I'm not using them all at the same time. In the first couple of quantum releases it didn't used to be this slow, never mind pre-quantum performance. Oh and I'm not gonna compare to Chrome or Chromium.

Any help with this? Is it the extensions causing it?

  • Also I never found a proper replacement to legacy Tab Session Manager (the quantum one is no where near as good).

Asked by lookintolearn 1 week ago

Last reply by lookintolearn 5 days ago

Failing to sclear cookies and site data

Firefox failing to clear cookies and site data. Manage Data is empty. Manage Permission is empty. Task Manager shows Firefox shuts down properly with out hanging up. Priv… (read more)

Firefox failing to clear cookies and site data. Manage Data is empty. Manage Permission is empty. Task Manager shows Firefox shuts down properly with out hanging up. Privacy & Security>Cookies and Site Data are enabled. Have rebooted. Firefox is still failing to clear cookies and site data.

Asked by lee37 5 hours ago

Last reply by lee37 1 hour ago

Can't login to Facebook: "The page isn’t redirecting properly"

Hi: so, for the last couple weeks or so, I've been unable to login to Facebook. I think this may have occurred after updating to the then-latest version of Firefox, but I… (read more)

Hi: so, for the last couple weeks or so, I've been unable to login to Facebook. I think this may have occurred after updating to the then-latest version of Firefox, but I can't be sure of that. When I try to log in, I get this message:


The page isn’t redirecting properly

An error occurred during a connection to www.facebook.com.

This problem can sometimes be caused by disabling or refusing to accept cookies.


I've tried clearing Facebook's cookies, clearing all cookies/cache data, and then refreshing Firefox. None of this has helped. (Meanwhile, Facebook sends me a "Is this you?" e-mail every time I try to log in...) Currently using Windows 10, and the latest version of Firefox.

Any help would be very much appreciated!

Asked by rperera00 1 day ago

Last reply by rperera00 1 day ago

How do I revert back to original address bar in v77

Title says it all. Not sure why FF thinks that we shouldn't have the pull down to access our frequent sites but here we are again. The fix for 75 doesn't work in 77. I… (read more)

Title says it all. Not sure why FF thinks that we shouldn't have the pull down to access our frequent sites but here we are again. The fix for 75 doesn't work in 77. I did find a suggested fix for 77 on winaroo but it doesn't work for me.

Please help, I NEED pull down in the address bar.

Asked by yelnock 11 hours ago

Last reply by yelnock 4 hours ago

YouTube studio features do not work

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say uploa… (read more)

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say upload, it does not. The same screen remains. The problem with blurring is that the selection tool does not appear when the blurring screen is opened. These features work in chrome

Asked by b166er 4 days ago

Last reply by b166er 1 day ago

Virtual keyboard immediately closes after prompted

Hi everyone, sorry but I couldn't find this question answered anywhere else. I am using a Surface Book 2, and when I am using it in tablet mode and I click a text field i… (read more)

Hi everyone, sorry but I couldn't find this question answered anywhere else.

I am using a Surface Book 2, and when I am using it in tablet mode and I click a text field in firefox, the virtual keyboard pops up, but then is immediately pushed away, except for very rare occasions, where the firefox window gets stuck in the aspect ratio as shown in the attached photo, "making room" for the keyboard ^^

Asked by jakobpoulsen93 22 hours ago

Last reply by jakobpoulsen93 7 hours ago

Crash at startup if Firefox not properly quit before shutdown Debian Buster

Hello, One of my last Crash ID report : 49e3c347-5deb-4659-b9d1-281b00200514 I experiment this problem on two of my computers. Both are running Debian Buster. If I don't … (read more)

Hello,

One of my last Crash ID report : 49e3c347-5deb-4659-b9d1-281b00200514

I experiment this problem on two of my computers. Both are running Debian Buster. If I don't forget to quit Firefox before shutting down my computer, then I believe I won't have problem the next time I switch on my computer and launch Firefox.

However, as most of the time, if I shutdown my computer with Firefox still being open, it seems that Debian Buster doesn't close properly Firefox. In fact, if Firefox was still open when I switch off my computer, I can be sure (100% of the time) that at the next startup, Firefox won't be able to launch the previous session and I'll have to "restore my last tabs".

No other software seem to suffer from the way Debian Buster switch off. Only Firefox.

Thank you for any help one could give me,

Regards, Thatoo

Asked by Thatoo 2 weeks ago

Last reply by Thatoo 2 days ago

oxid-shop login no longer works under Firefox

I think this is a problem of Firefox, because the login in my oxid shop works under MS Edge. Anyway, in Firefox I see the login window of oxid but despite entering the co… (read more)

I think this is a problem of Firefox, because the login in my oxid shop works under MS Edge.

Anyway, in Firefox I see the login window of oxid but despite entering the correct access data, I do not get into the oxid backend. The login window is always there.

Asked by gilada22 3 days ago

Last reply by gilada22 1 hour ago

youtube videos not loading, only spinning circle || issue after latest update

since update I can't open you tube videos, site is working & can search get previews but when click to open it don't play only try to load & keeps spinning circle… (read more)

since update I can't open you tube videos, site is working & can search get previews but when click to open it don't play only try to load & keeps spinning circle on black background. Cleared cache & cookies, deleted temp files, refresh Firefox but no help. Not using any add-on other than anti virus (updated), no plug-in used. No issue with other sites only concern is you tube video not playing. However, in private window video is playing without any problem. Other browser working fine, facing this issue after latest update - 77.0.1 (64-bit). No issue before update.

Asked by Sunil Kinra 2 days ago

Last reply by Sunil Kinra 1 day ago

Sync error 500

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login f… (read more)

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login few times but same error.

Asked by kd 6 days ago

Last reply by kd 4 days ago

Crashing constantly since 76 update

Hi, I'm really annoyed and even think about dropping firefox completely... There's nothing much to add: it simply crashing randomly. Sites crashing as well as entire brow… (read more)

Hi, I'm really annoyed and even think about dropping firefox completely...

There's nothing much to add: it simply crashing randomly. Sites crashing as well as entire browser...

bp-30cb2b8f-70e2-444a-8f41-5f6760200531 bp-15c4dee4-1917-4e03-bb64-558a60200531

Asked by cyberpooh 6 days ago

Last reply by cyberpooh 2 days ago

Blocked by X-Frame-Options Policy message on web pages

I have FF configured in Strict security mode. It works really good but I think I find annoying is that FF displays these notifications (Blocked by X-Frame-Options Policy… (read more)

I have FF configured in Strict security mode. It works really good but I think I find annoying is that FF displays these notifications (Blocked by X-Frame-Options Policy) on the web pages. Is there a way to ask FF not to show it?

cheers

Asked by markster 1 day ago

Last reply by markster 6 hours ago