All Products Support Forum

When I browse carsales.com.au and redbook.com.au I get the error message:

We want to make sure it is actually you we are dealing with and not a robot.

Please click below to access the site.

Why is this verification required? Something about your browser’s behavior has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 180.150.36.41) as you.

Having problems accessing the site? Contact support.

I have accessed these websites many times previously without problem. Other websites appear ok.

I'm on Windows 10 pc.

Many thanks.

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked. I reinstalled it and have a bit of cleanup to do, but everything works now except my faithful (up-to-now) multirow toolbar. Here's the code in my userChrome.css file.

/* Multi-Row Bookmarks Toolbar */

1. PersonalToolbar {

 /* Override max-height */
 min-height: unset !important;
 max-height: unset !important; */

}

1. PlacesToolbar > hbox:first-child {

   display: block

}

1. PlacesToolbarItems {

   display: flex;
   flex-wrap: wrap

}

Previously, this was in my profile folder. If I move this out of the profile folder, my browser works fine but there is no multi-row toolbar. If I put it back into the profile folder, I have a multi-row toolbar, but no contentd in the main window.

I am perplexed. Help? --elizabeth

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: 2345). while other browsers can connect through system socks proxy, firefox is unable to connect it. i have changed and tested different configs in firefox network menue but no one was helpful. i have also try to solve the problem using foxyproxy addins but it does not correct as expected. sometimes it connects and many time it does not. what is the firefox problem with socks proxy? how can i solve that? thx.

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for it. If I start to get too many tabs I just use another window. However, I click on it constantly when I intend to minimize the window. I have been clicking on the - icon/button in EVERY WINDOWS APPLICATION since Windows began, and as it has ALWAYS been the LEFT-MOST item in the UPPER RIGHT CORNER I haven't had to think about it in decades. But now it isn't the left-most, that is now tab search.

Please, please, PLEASE provide a configuration option to remove Tab Search from the top line.

Thanks!

Roy Harvey Cheshire, CT

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?

I just made the switch from Chrome to Firefox, and I'm still trying to understand the small differences that exist between the 2 browsers.

While on Twitter, what I usually do is middle-click with my mouse on a Tweet to a new tab that I want to look into later, then continue scrolling down my timeline, then check out the Tweets I opened in the new tab(s). However, when I try to do the same thing on Firefox, it automatically opens the new tab. Because of how Twitter works, this also reloads the Home page when I opened it up, so I just lose anything I was just looking at when I opened the Tweet in a new tab.

What can I do differently here?

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

When I go to recent bookmarks list in firefox and select one, firefox is vectored off to paydaydeals.com I have right click the bookmark and looked at the bookmark details and they look fine. I have check add-ons and extensions none are listed as installed. How is firefox being vectored off to this site? See screen shots. I have scanned with Malwarebytes latest version and Eset online scanner no bugs found.

How can I fix this?

thank you ashley

Suddenly my email from yahoo (my address==> [edited] @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters.

Answer =>> Why does this happen? AND Answer =>> How to fix?

Thank you

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...