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  • Solved

Stopped receiving emails in Thunderbird

Hi I have stopped receiving emails in Thunderbird. I can still see mail including new mail if I log into Gmail website. When I click "Get messages" Thunderbird says "Conn… (read more)

Hi I have stopped receiving emails in Thunderbird. I can still see mail including new mail if I log into Gmail website. When I click "Get messages" Thunderbird says "Connected to imap.gmail.com" but doesn't go on to my Inbox. I can still send messages. I have tried removing Thunderbird and reinstalling it. I had do that manually the automatic install would not recognise my password. I have tried removing saved passwords and reentered myGmail password. I tried changing my login settings to no password and my Connection security to None. I have tried the suggestions on the Thunderbird website, including disabling my internet security (Eset). Help, please Cheers Roger

Asked by Roger 1 day ago

Answered by christ1 1 day ago

  • Solved

Add-Ons don't work; Apple MacBook Air M1

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox … (read more)

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox Beta (which supports Apple Silicon but crashed a lot) and restarting my computer, as well as re-installing the Add-Ons. Nothing works. How can I fix this?

Asked by aaronkurz6 6 days ago

Answered by Tom J 6 days ago

  • Solved

Firefox killed my main window and ALL MY TABS

I closed firefox (all three windows), and when I reopened it, it opened the two background windows... but NOT the main window that had all my tabs and pages and projects.… (read more)

I closed firefox (all three windows), and when I reopened it, it opened the two background windows... but NOT the main window that had all my tabs and pages and projects. Thanks, Firefox.

I *could* go through my History, and see if I remember WHEN I accessed each tab, and TRY to rebuild it, but that is INSANELY ANNOYING and takes upwards an HOUR.

Asked by tha.destroyah 4 days ago

Answered by tha.destroyah 4 days ago

  • Solved

Cannot Turn off bookmark alphasort

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying! I want to custom organise th… (read more)

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying!

I want to custom organise the order of my bookmarks - NOT by alpha-sorting.

The 'sort by name' menu option does not have a counter option - ie 'DO NOT sort bookmarks'

So how do I turn off book mark sorting ???

Asked by bloodline1 1 week ago

Answered by cor-el 5 days ago

  • Solved

Amazon

Won't load Amazon. Only on Firefox. Not my other browswers. The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for thi… (read more)

Won't load Amazon. Only on Firefox. Not my other browswers. The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This is the error I get.

Asked by Gary 3 days ago

Answered by Scribe 3 days ago

  • Solved

Firefox v83 HTTPS only vs the extention 'HTTPS Everywhere'

Hello Can I deïnstall the add-on/ extention 'HTTPS Everywhere' because of your update Firefox to version 83 with the option for HTTPS only? Thank's Rob Ankersmit r.anker… (read more)

Hello Can I deïnstall the add-on/ extention 'HTTPS Everywhere' because of your update Firefox to version 83 with the option for HTTPS only?

Thank's Rob Ankersmit r.ankersmit@upcmail.nl

Asked by r.ankersmit5 3 days ago

Answered by r.ankersmit5 1 day ago

  • Solved

Why is Firefox preventing me from opening links by closing it down?

Hello, I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language b… (read more)

Hello,

I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage.

But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to.

https://streamable.com/hd9879

Please help me solve my problem. I just want to download files from my email.

Asked by jjtconstantino 1 week ago

Answered by cor-el 1 week ago

  • Solved
  • Archived

'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (read more)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Asked by rob92 6 months ago

Answered by Shashank Shekhar 6 months ago

  • Solved

address/location bar search

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article sa… (read more)

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article says the same and does not address my problem. How can I disable search in address bar and access about.config?

Asked by Don 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

How to clear some cookies in Firefox?

It is possible to clear all the cookies from a website in Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox In my case, I would like to cl… (read more)

It is possible to clear all the cookies from a website in Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox In my case, I would like to clear only authentication cookies (to be automatically disconnected when I close Firefox) but I want to keep the other cookies about my preferences. However, I can select on which websites I want to clear my cookies but I can't select which ones.

Is there a way to select the list of cookies I want to keep/clear for each websites?

Thanks.

Asked by pico051 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Firefox Relay

I've started using the beta version of firefox relay. I was wondering if the same alias can be used for multiple different websites? I have used it to login to one websit… (read more)

I've started using the beta version of firefox relay. I was wondering if the same alias can be used for multiple different websites? I have used it to login to one website already. Can I use the same alias for another website?

Asked by anantvisaria 6 hours ago

Answered by TyDraniu 5 hours ago

  • Solved

page crash

Hi, web pages often crash with the page below. This is happening since less than a month ago. Before, the same pages (i.e. ebay.com login page) didn't. Any idea? Thanks … (read more)

Hi, web pages often crash with the page below. This is happening since less than a month ago. Before, the same pages (i.e. ebay.com login page) didn't. Any idea? Thanks

Asked by renato.comes 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Cannot login Amazon with Firefox

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks. File not found Firefo… (read more)

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks.

File not found

Firefox can’t find the file at moz-extension://1119a7fa-a36f-3a4d-869a-ae79f68cb468/www.amazon.com//ref=as_sl_pc_tf_lc?&tag=alysion-20&camp=216797&creative=493901&linkCode=ur1&adid=0RP9SD4SM6SCX750MNZD&&ref-refURL=http://fotosaics.com/.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Asked by Sue 1 week ago

Answered by FredMcD 1 week ago

  • Solved

FF Randomly Logging Me Out Of My Accounts

Hello, In the past 2 months i have a weird problem, FF keeps randomly logging me out of my accounts, FB, Yahoo Mail, Instagram, Google Account, etc, it is a totally rando… (read more)

Hello,

In the past 2 months i have a weird problem, FF keeps randomly logging me out of my accounts, FB, Yahoo Mail, Instagram, Google Account, etc, it is a totally random event, not on closing or startup, and sometimes even in the middle of a session. I don't have too many addons or extensions installed except Ad Block Plus and Dictionary. I don't use an antivirus, not even the default one from Windows 10, everything is deactivated, and i manually scan from time to time with Malwarebytes, no infections. Also, Delete cookies and site data when Firefox is closed i have this unchecked as it should be. I also cleared all data, but still nothing, the problem persists. It is very annoying to keep logging in everyday on all my sites and accounts, so please, if u have a solution, help me. :)

Thank you

Asked by cami_cori69 4 days ago

Answered by cami_cori69 2 days ago

  • Solved

can't open inbox

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and rem… (read more)

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and removed all tracker protection to try to fix this but still no joy.

Asked by davidscholes58 1 day ago

Answered by davidscholes58 11 hours ago