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Please... Make It Stop

It keeps asking me to UPDATE and I keep clicking DISMISS. I want to turn off update checking. I keep asking for this feature to be restored, and no one is listening. It s… (read more)

It keeps asking me to UPDATE and I keep clicking DISMISS. I want to turn off update checking. I keep asking for this feature to be restored, and no one is listening. It seems to me that what we want as users no longer matters anymore. I DO NOT WANT Firefox TO CHECK FOR UPDATES. I don't like being nagged.

Asked by PF 4 hours ago

Last reply by James 38 minutes ago

I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there?

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with Ms… (read more)

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there. Clearly the Saved File has the Bullet markers embedded (even if not identical to the original), so why can't Firefox show them? The particular files that I Save locally are "LibreOffice Release Notes" '

Asked by narrawa.bl 1 hour ago

Last reply by narrawa.bl 44 minutes ago

Can I sync pinned extensions?

I have a lot of extensions, and each time I get to a new device, I have to configure again which extensions are pinned to the overflow menu and which to hide. Is there a … (read more)

I have a lot of extensions, and each time I get to a new device, I have to configure again which extensions are pinned to the overflow menu and which to hide. Is there a way to automate this? I'd also be fine writing a script if I knew the location this is saved at.

Asked by xerus 19 hours ago

Last reply by cor-el 1 hour ago

The last firefox update ruined my firefox browser

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until th… (read more)

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Asked by joyce.greer2 1 hour ago

  • Solved

Double-clicking sometimes opens a bookmark page

Hello at Mozilla Support, I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead.… (read more)

Hello at Mozilla Support,

I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead. This is the page, and not sure if it's alphabetical, since this pages starts with an 'a' "https://authorspublish.com/#optin" Wondering how I can get this to stop changing the page I am on and opening the bookmark.

Thanks, Sonya

Asked by Sidonie.wa 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

MSN pages

Since the last update this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box with the reply pops up. This is th… (read more)

Since the last update this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box with the reply pops up. This is the result.

<a class="link" href="fast-xi3567{fast-xi3567-7385}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7386}fast-xi3567</a> replied to <a class="cwt-link" href="fast-xi3567{fast-xi3567-7387}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7388}fast-xi3567</a>.

fast-xi3567{fast-xi3567-7389}fast-xi3567 <a href="fast-xi3567{fast-xi3567-7390}fast-xi3567" target="_self">
fast-xi3567{fast-xi3567-7391}fast-xi3567
</a>

Asked by pete_scott2 3 weeks ago

Last reply by pete_scott2 2 weeks ago

How to activate Web Developer Tool "Take screenshot of the entore page" from Python (perhaps with Selenium)

I need to capture & store "full page screenshots" using a Python program. This function is provided via the Web Developer Tool "Take a screenshot of the entire Page"… (read more)

I need to capture & store "full page screenshots" using a Python program. This function is provided via the Web Developer Tool "Take a screenshot of the entire Page". Can I activate this tool from Python, perhaps with Selenium? Any other alternative would be OK too. Thanks.

Asked by kent.bld 15 hours ago

Last reply by cor-el 2 hours ago

Firefox Addons not showing up on Customize page

Hello, I downloaded Firefox on a new computer. I logged in with my existing account and synced my data This was successful. All of my bookmarks and extensions were downlo… (read more)

Hello,

I downloaded Firefox on a new computer. I logged in with my existing account and synced my data

This was successful. All of my bookmarks and extensions were downloaded properly.

I went into the customize menu to alter my toolbar. However, there were no icons for any of the extensions that I added, such as Bitwarden or Ublock Origin.

Due to this, I am not able to add these extension icons to my toolbar.

I verified that the extensions were all properly downloaded and that they work as they should.

I have already attempted to restart Firefox, uninstall and reinstall certain extensions, and to reinstall Firefox entirely. However, my extension icons do not show up still in the Customize menu

I am not trying to do anything in the Private Browser.

How can this issue be resolved?

Asked by haseebrulesalot 2 hours ago

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 5 months ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

what prevents from accessing the site https://www.googleadservices.com/

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.… (read more)

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.googleadservices.com."

Specifically this error message was just obtained on macOS Ventura 13.1 on my Intel based MacBook Pro using Firefox 109.0.1. It happens on all Windows machines I tried, on my iPad and iPhone.

I saw at least a million similar questions similar to this one, even more advices on how to address it - and no answer helps.

Asked by nik23 3 hours ago

I am trying to put a shortcut to a web site on the KDE Desktop.

I am trying to put a shortcut to a web site on the Desktop. Using the the padlock on Firefox 109.0(64 bit) puts it in a sticky note on Desktop instead of a shortcut on th… (read more)

I am trying to put a shortcut to a web site on the Desktop. Using the the padlock on Firefox 109.0(64 bit) puts it in a sticky note on Desktop instead of a shortcut on the Desktop.

I am running running on Fedora 37 KDE where this does not work.

Using Fedora 37 Workstation (GNOME), the shortcut is created and works.

How do I get the shortcut to work on Fedora 37 KDE?

Asked by bfriedmanwef 16 hours ago

Last reply by Terry 4 hours ago

I'm signed in to my Firefox account on multiple desktop computers. Where are my containers?

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct contai… (read more)

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct containers and the rest have the default set (personal, shopping, etc.). Sync is otherwise working correctly.

In response to early replies I realized I left out some detail in my question.

- I have sync enabled in the extension settings. - This is a continuous problem (the containers from one browser have never synced with the others, over many months) so I don't think it's just a time delay issue.

Thanks for your responses.

Asked by k3davis1 5 hours ago

Last reply by cor-el 4 hours ago

bookmarks and passwords from a suddenly crashed computer

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot re… (read more)

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot restore them via the company user account without having a firefox profile - right? Or is there any other backup next to the profile which can be accessed from another computer? Thanks soooo much! Wibke

Asked by wibke.busch 13 hours ago

Last reply by Dropa 4 hours ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 months ago

Last reply by cor-el 4 hours ago