Showing questions tagged: Show all questions

How can I remove profile based Firefox silently?

I would like to remove a user based install of Firefox so that I can correctly deploy the computer based installation of Firefox. I know how to install the Firefox MSI f… (read more)

I would like to remove a user based install of Firefox so that I can correctly deploy the computer based installation of Firefox. I know how to install the Firefox MSI from the system account using my deployment tools. I just want to clean up the user based install first.

I have this worked out that I need to call %appdata%\local\Mozilla Firefox\uninstall\helper.exe /s from the logged in user account in order to remove Firefox from the user profile. My problem is that when I run this, it is asking for account elevation. The user can click "Cancel" to the UAC dialog and Firefox is successfully removed. This will generate too many calls... Is there a way - a command option - to prevent helper.exe from requesting elevation? I would just like it to proceed to remove the per user install so that when I install the per computer ESR install of Firefox, there is no confusion between the version we want installed and the version that is in the user's appdata folder.

Is there anyway to keep helper.exe from asking for elevation?

Asked by Todd M 2 weeks ago

Last reply by FredMcD 4 days ago

Advanced: Firefox is getting the wrong ip address for image loaded

Occassionally, but reproducable enough Firefox gets the wrong ip address for images that are loaded. It happens in firefox for mac/linux/windows and from multiple locatio… (read more)

Occassionally, but reproducable enough Firefox gets the wrong ip address for images that are loaded. It happens in firefox for mac/linux/windows and from multiple locations. It never happens in Chrome/Safari.

https://ov1.flamingtext.com/a2.html

Load the above page, if you see "CoolLogo.com" then the bug has shown itself. If it doesn't happen, reload.

What is crazy is that it only happens for these ov10 and ov11 machines, and they get the other's ip.


I know what you are thinking, it's my DNS or something odd about my setup. Either on the client or server. But I believe I've eliminated that possibility. I'm still suspicious that we are doing something wrong, but when I see the wrong IP address in the dev tool, I'm not sure where else to look.

geoipdns config (authorative dns is ns1/ns2/n3.registerbot.com which I control). +ov10-engine.flamingtext.com:51.79.78.56:1200 #ov10 +ov11-engine.flamingtext.com:51.79.78.58:1200 #ov11 (there are no other entries), and true for all three name servers.

confirmed with dig, nslookup and ping. from multiple locations around the world. with at least 5 different ISP's. There are no entries in my /etc/hosts. The ip address is always correct. It's only wrong in firefox.

Any ideas?

Cameron

Asked by blokecom 1 week ago

Last reply by blokecom 5 days ago

Youtube does not auto play on start up

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it st… (read more)

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it starts to play.

Is that normal?

Asked by Mace2 1 week ago

Last reply by Mace2 5 days ago

Firefox ESR doesn't start at all with specific profile: [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

Hello! I am running firefox-esr version 68.5.0esr-1+b1 (from Debian testing) with a bunch of extensions (ublock origin, multi containers, suspend tab, open in browser, a… (read more)

Hello! I am running firefox-esr version 68.5.0esr-1+b1 (from Debian testing) with a bunch of extensions (ublock origin, multi containers, suspend tab, open in browser, all in one sidebar, etc). Yesterday, I was suddenly unable to start firefox. I can see the profile manager and start another older profile, but not the one I really need to open. When I start from a terminal, I see this error message most of the time:

 ###!!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I have created a new profile and started it with success; after copying all files from the faulty profile, the new one does not start.

I have tried to run with safe mode: still does not start.

I have found https://unix.stackexchange.com/questions/426502/firefox-keeps-crashing-upon-launch/466522 which doesn't help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile shows me how to copy bookmarks and cookies over. (I am not using any synchronization service.) I would very much like not losing my session (open tabs), but I don't know which file or database is holding it.

I would prefer not to have to spend a lot of time reinstalling and reconfiguring all extensions, but maybe it will be necessary. Thanks for any help troubleshooting this.

Asked by spiff 2 months ago

Last reply by spiff 5 days ago

Firefox keeps crashing after installing Netnanny Version 10

Hi I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I unins… (read more)

Hi

I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I uninstall NetNanny, Firefox will go back to normal.

I tried uninstalling and re-installing Firefox (V76.0.1, 64-bit) and re-installing NetNanny but the same keeps happening over and over. Note I also 'disable' NetNanny temporarily, however Firefox will still crash.

I will appreciate some help with this.

Thanks and regards jB

Asked by jebetancur 6 days ago

Last reply by FredMcD 5 days ago

Firefox or maybe Myyahoo.com or AT&T Idon't know keeps logging me off when I close the firefox browser. Even though I have selected to stay logged in for two weeks.

Hello, Firefox or maybe myyahoo.com or AT&T I don't know keeps logging me off when I close the firefox browser. Even though I have selected to stay logged in for two… (read more)

Hello, Firefox or maybe myyahoo.com or AT&T I don't know keeps logging me off when I close the firefox browser. Even though I have selected to stay logged in for two weeks. Keeps going to (first image) instrad of (second image, when I have been logged in))

Asked by Ron-e-g 6 days ago

Last reply by Ron-e-g 5 days ago

Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (read more)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 1 week ago

Last reply by Tom 6 days ago

  • Solved

When clicking “Play” on Roblox, it just opens a new tab and brings me to the homepage of Roblox.

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I … (read more)

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I can’t find ANYTHING on Reddit, the Roblox forums, or any other help website, leaving the Mozilla forums as a last resort.

Asked by Conrad Jordan 6 days ago

Answered by Conrad Jordan 6 days ago

Firefox crashes

Hello! Firefox crashes mostly when opening a new tab but also sometimes randomly when nothing special is happening. It never did it in safe mode so far. I use the default… (read more)

Hello!

Firefox crashes mostly when opening a new tab but also sometimes randomly when nothing special is happening. It never did it in safe mode so far. I use the default theme so no problem on this side. I tried while my extensions where disabled, it still happened (but way less often and after a while). I then tried with the hardware acceleration disabled and it also still happened (but same after a while and less).

Any ideas?

Thanks!

Asked by uespszib 1 week ago

Last reply by FredMcD 1 week ago

What can I do about Firefox is freezing for 3-15 secondsand displaying jumbled web pages showing random black rectangles and squares jumping around?

Since downloading 76.0.1 on my mac laptop Firefox freezes every few minutes and somtimes jumbles up web pages showing black boxes flickering and jumping around. It is qui… (read more)

Since downloading 76.0.1 on my mac laptop Firefox freezes every few minutes and somtimes jumbles up web pages showing black boxes flickering and jumping around. It is quiet alarming. I've gone through the recommended fixes three times now but the problems persist. I've also reinstalled Adobe Flash Player and Duckduckgo as well as Firefox. I thought the problem could be flash because the freezing occurs most often when I am playing a word game. I tried taking a screen shot but the mouse is frozen while firefox is hung up. The jumbled pages can be anything but it seems that it's mostly pages with images. The problem occurs in safe mode, too. I am not having similar issue with Safari.

Asked by celia.in.reddeer 1 week ago

Last reply by FredMcD 1 week ago

Sometimes when closing firefox, something has opened a new browser session, and I close it, i lose all my tabs from the first session, how do i recover them?

Sometimes when closing Firefox, something has opened a new browser session that i didn't know about, and I close it too, and since it only has one tab open, it becomes th… (read more)

Sometimes when closing Firefox, something has opened a new browser session that i didn't know about, and I close it too, and since it only has one tab open, it becomes the save session with only that open tab, thus i lose all my tabs from the first session, how do i recover all my tabs them from the first session? Sometimes, if Firefox has crashed, it asks if you want to recover your previous tabs, but only if it crashed! I would like an option to force that same recovery when you open Firefox and all your previous tabs are gone and replaced by one stupid tab you really didn't even want in the first place and not have to find every previous tab one at a time. If there was a recent history of sessions or at least the previous 2 sessions we could recover all the lost tabs from that first session! This has happened many, many times to me and if very frustrating to loose all my open tabs and have to start opening all my old tabs that i use all the time!

Fixyourlan

Asked by Fixyourlan 1 week ago

Last reply by jscher2000 1 week ago

why images only partially load in some pages. no such problems with other browsers

some pages with multiple images (eg eshopping sites) only had some initial images displayed but does not have the full list of images appearing. the rest of the images ar… (read more)

some pages with multiple images (eg eshopping sites) only had some initial images displayed but does not have the full list of images appearing. the rest of the images are blanks. this problem does not arise if I use another browser on the same webpage. I have tried all the recommended solutions but nothing changes.

Asked by kohjoosiang 1 week ago

Last reply by kohjoosiang 1 week ago

Ive just left my company, and now have no access to email. i just tried to access my account but email verifcation bounced, so now my account is locked. help!

ok so i handed my notice at my job yesterday, overnight all email access was cut. ive just tried to login into my firefox account to update my primary email (i don't have… (read more)

ok so i handed my notice at my job yesterday, overnight all email access was cut. ive just tried to login into my firefox account to update my primary email (i don't have a secondary email address set). I know dumb....

so now my account is locked and i have no way of accessing the primary email.

I need to acceess a heap of passwords and bookmarks...

thankfully ive logged into my account here so I can ask for help.

is there a way to add a secondary email to my account? pls help Brad

Asked by anderson4 1 week ago

Last reply by FredMcD 1 week ago

Firefox can't login to Apple ID, in Chrome it's working perfectly

Hey, when I try to login into some Apple Service with my Apple ID like icloud.com or appleid.apple.com, I'm either stuck on a loading circle or in case of iCloud after a… (read more)

Hey,

when I try to login into some Apple Service with my Apple ID like icloud.com or appleid.apple.com, I'm either stuck on a loading circle or in case of iCloud after a long time get the error message 'iCloud encountered an error while trying to connect to the server.' I tried Firefox in Save Mode with all Addons disabled, clear my browser history and restart Windows. Nothing worked. In Chrome everything works as expected.

I'm using Firefox Version: 76.0.1 (64-bit), Windows 10 Pro (Version 10.0.18363 Build 18363).

Hope somone can help!

Asked by jonathan.fuchs1 1 week ago

Last reply by jonathan.fuchs1 1 week ago

Your browser is being managed by your organization

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was n… (read more)

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Asked by billubakra 3 months ago

Last reply by Not Today 1 week ago

hackers have complete control of my Firefox and installed their own developer mode with different email address.

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't s… (read more)

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't send emergency info to firefox. They repeatedly change privacy settings for gmail on firefox to capture/alter my emails. They turn off my google sign in which has protected mode always on so they can load porn, inflammatory politics or foreign crap onto my youtube "recommended videos." They have posed as me and signed up for "developer" software in firefox that manipulates the entire account. They used a different email address and sign in to github on my own computer to do this, and I don't know the email address and can't do this. All of the info in my firefox account is now repeatedly tampered with. They also pose as developers throughout my computer and maliciously change everything. My computer is for an individual, myself who isn't part of any organization and shouldn't have organization "administrators. Can't firefox recognize that these are hackers and eliminate them?

Asked by skywriter321 1 week ago

Last reply by Roland Tanglao 1 week ago

Sometimes firefox says server not found even when internet is working

Sometimes I get a server not found when I try opening a website. Even if there are other tabs open and internet is working. I have not changes any settings nor has my int… (read more)

Sometimes I get a server not found when I try opening a website. Even if there are other tabs open and internet is working. I have not changes any settings nor has my internet provider. using a VPN soles the issue as does refreshing about 300 times. this isgetting really annoying. i have tried the DNS setting but doesnt seem to work.

Asked by Omer 2 weeks ago

Last reply by Omer 1 week ago

I'm having to download fox everyday, cut my computer off and fox is gone when I start it up

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywher… (read more)

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywhere. So I have to download it every morning if I want to use it. Once downloaded it recognizes me and has all my bookmarks.

Asked by revwsdom 1 week ago

Last reply by FredMcD 1 week ago