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Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 4 days ago

Last reply by Jonathan Watt 2 days ago

URL bar autocomplete stopped working

I've used Firefox for several years. Up until recently, anytime I would type the beginning of a heavily visited site, I could simply hit enter and it would autocomplete t… (read more)

I've used Firefox for several years. Up until recently, anytime I would type the beginning of a heavily visited site, I could simply hit enter and it would autocomplete the website for me. It doesn't do that anymore, and I either have to type out the entire website, click it in the 'suggestions' that drop down, or click it in my bookmarks. I used to be able to type 'gmai' and hit enter to go to gmail, now it just searches 'gmai' on Google. Is there some setting I'm missing? This is extremely frustrating.

Asked by DILeakstudios 3 days ago

All my event in my calendar is gone when I start Thunderbird

When I start Thunderbird and open my calendar I can´t see any event that should be there. I find the button "Hide calendar" and if I push that button and push it again to… (read more)

When I start Thunderbird and open my calendar I can´t see any event that should be there. I find the button "Hide calendar" and if I push that button and push it again to show my calendar then all my event is there? I think this happens after I upgrade to Thunderbird 78.3.3 a few weeks ago. Is there any fix to solve my problem?

BR Peter

Asked by petersandersson 1 week ago

PLEASE help! I am trying to restore my open tabs which were cleared by a restart (Windows10)!

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, … (read more)

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, on a windows10 pc, to recover them? Are they stored anywhere?

Asked by cubswin60611 1 week ago

Last reply by cor-el 1 week ago

Randomly logged out of websites all of a sudden

Hello, I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few br… (read more)

Hello,

I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few browser closing and reopenings. Some websites seem to log out quicker, or it's possibly just random.

I've been using Firefox for a very long time and I've never had an issue like this. It's frustrating because I have to go through 2-factor each time a website logs me out. And so far, it hasn't happened to Discord in browser. It affects Gmail, Hotmail, Twitter, Facebook, and Reddit.

I did not change any settings recently until after it started happening (I set "Enhanced Tracking Protection" to standard thinking it would help but it hasn't).

Thank you.

Asked by alphadeus 2 days ago

Last reply by Il_Bolognese 2 days ago

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 2 days ago

Last reply by JC 12 hours ago

  • Solved

firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (read more)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 2 months ago

Answered by TyDraniu 2 months ago

Lockwise and multiple usernames

I subscribe to a number of separate "Things" hosted by a single company (silly example) http://stuffstuff.co.uk. My user name for each of the separate things is "mr-sill… (read more)

I subscribe to a number of separate "Things" hosted by a single company (silly example) http://stuffstuff.co.uk. My user name for each of the separate things is "mr-silly@silly.co.uk" and the only thing that differentiates them is that each "Thing" requires a different password.

Thing 1 Username: mr-silly@silly.co.uk Password: 1sillything Thing 2 Username: mr-silly@silly.co.uk Password: 2anothersillything Thing 3 Username: mr-silly@silly.co.uk Password: 3moresillything

and so on...

Unfortunately this Lockwise thing will not permit this to happen, presenting the following stupid message.

"An entry for http://stuffstuff.co.uk with that username already exists. Go to existing entry?"

How do I get around this Lockwise silliness?

The email address is required as the user name by the company.

Don't suggest having a different email address for each user name, that is not possible.

While the question maybe posed in a silly manner  :-) I am quite serious about the problem. Thanks Ax

Asked by arturox 3 days ago

  • Solved

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 3 days ago

Answered by cor-el 3 days ago

Firefox loads homedepot.com webpages very slowly

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.hom… (read more)

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.homedepot.com/p/Milwaukee-15-Amp-1-1-4-in-Stroke-Orbital-SUPER-SAWZALL-Reciprocating-Saw-with-Hard-Case-6538-21/202101594.

I have tried removing all of my add-ons and this does not fix the problem.

Asked by Rumboogy 2 days ago

Last reply by Rumboogy 1 day ago

Unable to Login icloud using Firefox 82

I am not able to login icloud.com and pass 2 step authentication process. After filling up login and password, message "Failed to verify your identity. Try again." appear… (read more)

I am not able to login icloud.com and pass 2 step authentication process. After filling up login and password, message "Failed to verify your identity. Try again." appears. Althrough in mobile phone message with code appears. Firefox 82 unable to change from icloud login page to code input page for authentication.

Asked by ee91137 6 days ago

settings and quick links homepage

I recently updated and now the settings and quick links tab on the homepage wont work. I have restarted 3 times and tried to reinstall firefox and still no luck. Looking … (read more)

I recently updated and now the settings and quick links tab on the homepage wont work. I have restarted 3 times and tried to reinstall firefox and still no luck. Looking for suggestions as what i should do next to solve the issue.

Asked by bradd48 1 day ago

Tiktok and YouTube bypass user-defined autoplay settings

Tiktok and YouTube bypass my Firefox autoplay settings. By default, I set Firefox to disable autoplay of audio and video. I seldom use the website, but when I do, it bl… (read more)

Tiktok and YouTube bypass my Firefox autoplay settings. By default, I set Firefox to disable autoplay of audio and video. I seldom use the website, but when I do, it blasts music at me the moment I visit the site. As a headphone user, that's really annoying!

To a lesser degree, YouTube does as well. If I'm not subscribed to a channel, it will autoplay the channel's featured video on the Home tab. Example: https://www.youtube.com/user/carolinaeyckvideos

Asked by Michael 6 days ago

UI responsiveness issues - Linux + high GPU usage

Hi! I'm posting this in hopes of getting help with a UI responsiveness problem that seems specific to Linux when GPU usage is very high. I use distributed computing throu… (read more)

Hi! I'm posting this in hopes of getting help with a UI responsiveness problem that seems specific to Linux when GPU usage is very high. I use distributed computing through BOINC when weather is cold enough to allow it, but I've noticed that when my GPU is working on a task, Firefox is very unresponsive in most regards; scrolling lags behind my actual inputs, it takes longer to render new pages, and videos have issues like video/audio desync and audio stuttering.

That would seem normal to me considering my system resources are in heavy use, except for two things: these issues do not occur in Blink-based browsers (I've temporarily switched to Brave because of this issue), and more relevantly, they only occur in Firefox in Linux, not Windows Firefox.

I have already checked if this is because of settings or extensions by creating a new blank profile (which I am using right now), and that's not it - turning off hardware acceleration doesn't help either.

I see the Troubleshooting Information dump has a lot of system and hardware data in it, but I'd be happy to provide more details if needed. Thanks!

Asked by VII.rosa 4 days ago

With certain Google Accounts it has stopped letting me sign in

When I try to sign in to certain Google email accounts I keep getting the following message ''The browser you're using doesn't support JavaScript, or has JavaScript turne… (read more)

When I try to sign in to certain Google email accounts I keep getting the following message

''The browser you're using doesn't support JavaScript, or has JavaScript turned off.

To keep your Google Account secure, try signing in on a browser that has JavaScript turned on. Learn more I don't know what has changed. Can anyone help with this please?

bold text'

Asked by MalcolmG 3 days ago

cllections

I was wanting to create a collection under general heading like " Accounts" then have sub collections like gas, electric each in the same collection. Kind of like having … (read more)

I was wanting to create a collection under general heading like " Accounts" then have sub collections like gas, electric each in the same collection. Kind of like having an accounts folder then inside that folder have separate folders each for a different Utility. Can I do that with firefox browser collections. Sorry if my question is not clear or silly. Thank you in advance for reading this and replying.

Asked by dd838p 4 days ago

CUTIL-UND null null

Win 10 / Firefox V: 81.0.2 / Runing Kaspersky Total Security 21.1.15.500 After entering User ID & PW on Chase.com the screen has a blue bar and the tab shows: CUTIL-U… (read more)

Win 10 / Firefox V: 81.0.2 / Runing Kaspersky Total Security 21.1.15.500 After entering User ID & PW on Chase.com the screen has a blue bar and the tab shows: CUTIL-UND null null. Does not go to account screen. Chase does work on Chrome. Any help is appreciated

Asked by Jems99 6 days ago

Forced to create a new profile upon opening firefox

Has anyone found a solution for the following error message that occurs upon opening Firefox "You've launched an older version of Firefox" ? I have tried changing my prof… (read more)

Has anyone found a solution for the following error message that occurs upon opening Firefox "You've launched an older version of Firefox" ? I have tried changing my profile, setting a default profile, refreshing Firefox, and uninstalling and then re-installing Firefox. Even after installing the latest version of Firefox I still get the message that says I am launching an older version. Nothing has worked so far.

Asked by sdvestal 3 days ago

Last reply by cor-el 3 days ago