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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 1 year ago

Answered by cor-el 1 year ago

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Firefox hangs Ubuntu 20.04

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but … (read more)

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

Asked by Lumaja 2 years ago

Answered by schnrl 2 years ago

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Toolbar size

Ok so it's been a long time that i left chrome and joined the firefox community but there was always something which felt left out, so i downloaded chrome again and found… (read more)

Ok so it's been a long time that i left chrome and joined the firefox community but there was always something which felt left out, so i downloaded chrome again and found what that was. It was the size of toolbar.. In chrome toolbar is smaller but in firefox it takes some space. So i want smaller toolbar here in firefox because i love every other thing here. So is there any way to do this? Thanks,.

Asked by okhereiam 1 year ago

Answered by Paul 1 year ago

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Firefox 101.1 Says "SSL_ERROR_BAD_CERT_DOMAIN"

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99 This appears to be a bug star… (read more)

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99

This appears to be a bug starting after Firefox version 99 on Windows because after i upgraded to Firefox version 100 i started getting this on all my SSL Certs from my CA and they worked fine prior to the update. Can anyone confirm if something changed after version 100 that is causing this?

Thank you.

Asked by rpmurph83 11 months ago

Answered by TyDraniu 11 months ago

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how to detect browser back and forward button clicks

I need to know when a visitor to my site is clicking the back or forward button. The reason is I have a "tabstrip" that hilites the currently selected tab and the target … (read more)

I need to know when a visitor to my site is clicking the back or forward button. The reason is I have a "tabstrip" that hilites the currently selected tab and the target document is displayed in an iframe. If I click the back or forward buttons the page is updated with the last or next document in the iframe, but the tabstrip is not updated to reflect the change. Part of this is due to me not knowing how to update the tabstrip, but also because I don't know how to detect the back or forward buttons being clicked.

So I need to know how to detect those button clicks. Also, in researching this, I noticed that there seems to be an idea that you can't distinguish between the forward and back button, only that a button was clicked. That doesn't make sense given that each button has a specific action that is opposite of the other. I need to know the truth about this.

Finally, as much as I use only Firefox myself, I know there will be others who use other browsers. Is there any difference between detecting the back and forward buttons on other browsers compared to Firefox?

One of the pages I need this for is here

Edit 15 March 2022:

I had to fix the link because I had renamed the page when I finished the work on its layout. Also, since I asked this question I have realized another similar and sort-of related issue on a different page: https://wayneca.neocities.org/WebDesi.../TagList.html. The relation is that the back and forward buttons don't correctly reload the page. The difference is that this one is concerning named links.

When you click a link in the table on the left it correctly moves the document in the right table to the point where the matching id anchor is. But when you click the back or forward button the tables do not shift back to where they were on the page as reloaded. The back and forward buttons work fine if the link anchors and id anchors are not in tables.

I have been told about the history functions, but I have found no examples of using it to correct the issue in either of the above cases. Is someone here able to point me to examples of using the history to make a selected link reset back to where it was or reload a page with the last jump point being reset correctly?

Also, why does the named link thing work without tables but not with tables?

Asked by Wayne 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (read more)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Asked by Lucas Zanella 1 year ago

Answered by cor-el 1 year ago

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How do you remove The Firefox Title bar

How do you remove The Firefox Title bar from my desktop? It prevents me from clicking the "Accept or Decline" buttons for example on software installs for example. on you… (read more)

How do you remove The Firefox Title bar from my desktop? It prevents me from clicking the "Accept or Decline" buttons for example on software installs for example. on your support page I tried the "firefox menu> + customize & disable the title bar through the button in the bottom left corner of the window". There is no "customize" option.

Asked by loscan 1 year ago

Answered by FredMcD 1 year ago

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Firefox started opening in small window upper left.

I am running window 10 on my laptop and Firefox started opening today in a small window in the upper left of my screen. I have no problems with other browsers but Firefox… (read more)

I am running window 10 on my laptop and Firefox started opening today in a small window in the upper left of my screen. I have no problems with other browsers but Firefox is doing this repeatedly today. I will reboot and see if that helps.

Asked by 123jedmond 1 year ago

Answered by 123jedmond 1 year ago

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How do I edit autofill entries

A website MultiSafepay.com has saved my CVV number in Firefox. How do I edit the autofill data? I can't get to the same payment page, to be in a position to delete it. … (read more)

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Asked by firefox236 1 year ago

Answered by firefox236 1 year ago

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How/where to get Firefox 78

I am running El Capitan and need Firefox 78. I went to a site offering 78 as a download, and version 91.5 came down. Site offering 78esr, same thing. Went to https://ftp.… (read more)

I am running El Capitan and need Firefox 78. I went to a site offering 78 as a download, and version 91.5 came down. Site offering 78esr, same thing. Went to https://ftp.mozilla.org/pub/firefox/releases/ and was unable to figure out how to download 78. Clicking on 78.0 just led to more links that got me nowhere. Is it possible to download version 78 from this or any site? Thank you. heaton5

Asked by heaton5 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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HERE is the answer to put "TABS BELOW" which will work with Firefox V90 using the - userChrome.css - file

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. Yo… (read more)

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. You can modify the 45px in this line if you wish to get an appropriate height . . just experiment with different numbers till you get it right --menubar-height: 45px; /*30px|41px=11px; caption buttons on menubar*/

Also to make the tabs wider or narrower, modify the line which is coded width: 50vw !important;

Finally you must enable - css - in Firefox, by typing about:config into your address bar, and search for toolkit. When all the toolkit options appear change the one which says toolkit.legacyUserProfileCustomizations.stylesheets to TRUE by click the icon in the right hand column. Than close Firefox and reopen, and check how it looks This will enable your - css - file to be read, and interpreted and accepted by the Firefox browser.

-------------------------------------------------------------------
@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: bottom - Firefox 65 and later - updated for 89+ */
/* https://searchfox.org/mozilla-release/source/browser/themes/shared/tabs.inc.css */
/* https://raw.githubusercontent.com/Aris-t2/CustomCSSforFx/master/classic/css/tabs/tabs_below_navigation_toolbar_fx89.css */
/* https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox */

/* ROOT - VARS */
/* you can adjust the CSS variables until it looks correct */
/* you can use the Browser Toolbox to get the toolbar heights */

*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 40px !important;
  --tab-min-width:  60px !important;

  --tab-adjust:  0px; /* adjust tab bar - only for 68-73 */
  --tab-caption: 5px; /* caption buttons on tab bar */
}

/* TAB BAR - below nav-bar */
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group:10 !important;}
#TabsToolbar {-moz-box-ordinal-group:1000 !important;}

#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0 !important;
  width: 50vw !important;
}

#tabbrowser-tabs {
  width: 100vw !important;
}

/* navigator-toolbox - PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89+*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TabsToolbar with menubar and titlebar hidden - rules for Firefox 65-73 */
*|*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"]) #toolbar-menubar[autohide="true"] ~
 #TabsToolbar{
  bottom: var(--tab-adjust); /*ADJUST*/
}

/* TABS: height */
#tabbrowser-tabs,
#tabbrowser-tabs > .tabbrowser-arrowscrollbox,
.tabbrowser-tabs[positionpinnedtabs] > .tabbrowser-tab[pinned] {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color:            var(--toolbar-color) !important;
/*  z-index: 1 !important; */
}

/* indicators *//*
*|*:root[privatebrowsingmode=temporary] .private-browsing-indicator {
  position: absolute !important;
  display: block !important;
  right: 0px !important;
  bottom: 0px !important;
  width: 14px !important;
  pointer-events: none !important;
}
*/
.private-browsing-indicator {display: none !important;}
.accessibility-indicator    {display: none !important;}

/* Indicators - HIDE *//*
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}
*/

/* Drag Space */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* Override vertical shifts when moving a tab */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom: unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* Hide window-controls and caption buttons on Tab Bar */
#TabsToolbar #window-controls {display: none !important;}
#TabsToolbar .titlebar-buttonbox-container {display: none !important;}

Asked by Trevor George, Bristol, UK 1 year ago

Answered by Trevor George, Bristol, UK 1 year ago

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Firefox can’t establish a connection to the server at ws://127.0.0.1 (plugin or setting is causing this, how to discover exact cause?)

Hello, Firefox 91.0.2 shows in dev. console: Firefox can’t establish a connection to the server at ws://127.0.0.1 The Private browsing window has the issue too, but i am… (read more)

Hello, Firefox 91.0.2 shows in dev. console: Firefox can’t establish a connection to the server at ws://127.0.0.1

The Private browsing window has the issue too, but i am unsure if it really disable all extensions.

When i use different Firefox profile, then the localhost site i am trying to load is loaded without that error. So how to discover please which FIrefox profile setting is preventing the loading please?

Asked by #367259 1 year ago

Answered by #367259 1 year ago

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The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 1 year ago

Answered by cor-el 1 year ago

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Open local html file on android

Hi, how can I open a local html file with firefox 86 on android 9? It's like firefox no longer registers itself as a valid program/association to open html files. What I… (read more)

Hi, how can I open a local html file with firefox 86 on android 9? It's like firefox no longer registers itself as a valid program/association to open html files.

What I've tried so far: 1) If I type file:/// in the URL bar, nothing happens. It works on Opera. 2) If I go to a file manager, select an html file, and click "Open with", firefox doesn't show up; Chrome and Opera do. 3) If I go to the android settings > applications > firefox > associations, firefox shows no associated file types at all.

The HTML language isn't only used on the Internet, it's also used for local documents, please allow us to use firefox to view our local html files.

Asked by Alkis Georgoopoulos 2 years ago

Answered by Paul 2 years ago

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PR_CONNECT_RESET_ERROR since newest version of Firefox 91.0

Since I updated to Firefox v.91.0 I get this error: Secure Connection Failed An error occurred during a connection to support.mozilla.org. PR_CONNECT_RESET_ERROR … (read more)

Since I updated to Firefox v.91.0 I get this error:

Secure Connection Failed

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.

when ever I try to connect to websites via Firefox only. I've tried many things like reinstalling Firefox and I know its an issue between Firefox and my Antivirus (Kaspersky,) but this didn't happen before Firefox updated to v.19.0 though. I've tried https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and many other things but nothing works to fix it. I've switched certificate stores and other 'fixes' I've read on this website and others to no avail. It does this with or without any extensions in Firefox.

This only started when I updated Firefox to version 91.0. It doesn't give an errors/issues on any other browser I've tried so far (MS Edge and Chrome) so must be something with the version 91.0 update?

Any ideas to fix this would be great. Thanks!

Asked by Icarus 1 year ago

Answered by Icarus 1 year ago

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Secure Connection Failed - PR_END_OF_FILE_ERROR

Immediately on update to 96.0 this afternoon, multiple sites failed to load - Google(Maps, News etc), Yahoo, Flightradar24 etc - others partially loaded - then sat there … (read more)

Immediately on update to 96.0 this afternoon, multiple sites failed to load - Google(Maps, News etc), Yahoo, Flightradar24 etc - others partially loaded - then sat there blank. Explanation of errors is NOT clear -

Is it possible to revert to previous version? Everything seems to work fine when using EDGE!

Asked by randb08 1 year ago

Answered by FredMcD 1 year ago

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userChrome.css not working

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozill… (read more)

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3

The instructions I followed are listed below:

"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully:

(1) Set up your chrome folder and userChrome.css file following the five six steps in this article:

https://www.userchrome.org/how-create-userchrome-css.html 45

I have a boring video there if you like demonstrations.

(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt).

See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide

/*
   Hide Extension Name in the identity area unless
   hovered for half a second (updated for Fx80)
*/
#identity-box.extensionPage #identity-icon-labels,
#identity-box.extensionPage #identity-icon-label {
  visibility: collapse !important;
  transition: visibility 250ms ease-in-out;
}
#identity-box.extensionPage:hover #identity-icon-labels,
#identity-box.extensionPage:hover #identity-icon-label {
  visibility: visible !important;
  transition: visibility 250ms ease-in-out 500ms;
}

(3) Firefox should read the file at its next startup and apply it to every extension page you load."

Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.

Thanks in advance.

Asked by MaxwellQ 2 years ago

Answered by Wesley Branton 2 years ago

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Keeps logging me out

When I restart my computer firefox keep logging me out at then I need to add email and password, then my bookmarks and plugins very annoying any solutions here ? … (read more)

When I restart my computer firefox keep logging me out at then I need to add email and password, then my bookmarks and plugins very annoying any solutions here ?

Asked by Brendan4 1 year ago

Answered by FredMcD 1 year ago