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Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (read more)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Asked by Daren Scot Wilson 4 hours ago

Update to beta prompt

Fx 124.0 Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the bet… (read more)

Fx 124.0

Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the beta 125.0 beta 1

Asked by noel_envode 1 week ago

Last reply by noel_envode 6 days ago

Different passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks! TL;DR - how can I safely remove the synced contents from one device and then resync it. Currently, the contents across devices is different after a sync.

Asked by SJW211 6 days ago

Last reply by SJW211 3 days ago

I can't delete and replace Roaming>Mozilla>Firefox with a backup copy in Windows 11--other program using error.

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error. I have done this many times before… (read more)

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error.

I have done this many times before in Windows 10 and it always works beautifully. In Windows 11, however, I get an error about another program using a file in the folder. If I try to delete the folder I get a message about needing permissions from user (for clarity, the user account is an administrator). Now I am also very familiar with Windows permissions. I checked and administrators already have full privileges on the folder. Even if I explicitly add my particular user, nothing changes. I have done some other sleuthing but nothing helps identify the problem.

A bit of context – I just bought a new Dell, rather high-end and expensive laptop so I am really not amused at the fact that I can't just port in all of the stuff in the Firefox folder so I don't have to lose everything related to Firefox from my previous laptop. I do nightly Acronis backups so I have the folder and files but somehow Windows 11 is not letting me do my usual substitute backup copy of Firefox folder for new fresh-install Firefox folder.

Please — help — I had hoped that I could use the Acronis Universal Restore feature to move everything over from my old system to my new hardware — I've done that before. Unfortunately that wasn't an option given that the new machine comes with Windows 11.

I see other people have been having problems related to this folder with Windows 11 but I don't see any solution — again, please help!

Thanks for any help resolving this!

Asked by Jerry Paquette 6 days ago

Last reply by Jerry Paquette 3 days ago

Your browser is being managed by your organisation.

In settings, my default browser setting is greyed out and I have "Your browser is being managed by your organisation". The default browser is locked to Firefox. I have t… (read more)

In settings, my default browser setting is greyed out and I have "Your browser is being managed by your organisation". The default browser is locked to Firefox.

I have tried various fixes in these help pages but nothing works to get rid of the default browser lock or the "Your browser is being managed by your organisation."

I delete the key in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies but it repopulates as soon as I reboot.

For information I have TOR browser as well but there appear to be no issues there. Only problems in Firefox

Can anyone help and unlock my browser default to Firefox?

Asked by jj.7 6 days ago

Last reply by jj.7 3 days ago

When I open firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that doesn't work and the crash message just comes back.

When I open Firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that … (read more)

When I open Firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that doesn't work and the crash message just comes back.

Asked by barrydelaney2 3 days ago

Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (read more)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 1 week ago

Last reply by pauljaniga 5 days ago

Embedded videos play 2-3 frames after sound ends

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will c… (read more)

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will cut out before it reached the end of the seeker bar and 2-3 video frames will play after the sound ends. Not sure if it's something to do with being on Linux.

Asked by irongrinder 1 week ago

Last reply by irongrinder 4 days ago

Linux: Unable to grab a tab from a non-focused window

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Fire… (read more)

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Firefox window B to window A, I have to click first the window. I can't just intuitively drag the tab from a non-active window, because it will get ignored. It will just activate the window, ignoring the drag.

Firefox for Linux, running on Nobara KDE latest desktop. Confirmed also on KDE Neon latest desktop.

Asked by Jon 2 weeks ago

Last reply by Jon 1 day ago

Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (read more)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Asked by HarryJarr 1 week ago

Last reply by HarryJarr 2 days ago

Can't make Firefox the default browser on Win10

I made the mistake of installing Norton Private Browser on my Win10 laptop, and it took over the browser extensions as the default program. I tried making Firefox the def… (read more)

I made the mistake of installing Norton Private Browser on my Win10 laptop, and it took over the browser extensions as the default program. I tried making Firefox the default browser again and Windows took me to the Settings menu. Firefox is no longer in the list of browsers. Is there a way to fix this situation? Thanks.

Asked by Curtis Hoffmann 1 week ago

Last reply by Curtis Hoffmann 6 days ago

Causes lag

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a ga… (read more)

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a game or web site, it's taking over half of my memory (showing like 11 firefox windows open). I can't play any of my games, even minecraft (which is odd). This didn't happen til this last update. Right now I'm stuck at home mending a broken hand, so I kinda need my browser games where I only use my mouse. If there's an easy fix, I'd really like some help in fixing this issue please. Thank you, Lisa Pearson

Asked by Lisa Pearson 4 days ago

Last reply by Lisa Pearson 2 days ago

Youtube videos (especially in playlist) do not (always) play automatically.

Hello, I recently moved from Chromium based browsers to Firefox and, as my title indicates, I've been facing issues with youtube playlists on two different computers so … (read more)

Hello,

I recently moved from Chromium based browsers to Firefox and, as my title indicates, I've been facing issues with youtube playlists on two different computers so far, may it be in normal windows or in private ones (where the only addon left running would be ublock origin).

The autoplay does not work in a predictable way. While the browser does reach the next video in the playlist once the previous one ended, more often that not, the video won't play. As I said, the behavior is unpredictable. There are times when it'll work right of the bat, but stop working after a few videos, and there are times when it won't be working at all from the very beginning.

I did enable FF's autoplay setting (or so it would seem from what I can see), for it says:"Autoplay: Allow audio and video" when I click on the icon next to URL bar.

I have not yet tested with my addblocker disabled, for ublock origin being fairly widely used I assumed I would have ran into far more issues akin to mine when I googled my issue.

Thanks in advance for your help.

Cordially,

Asked by facorreg 1 week ago

Last reply by facorreg 5 days ago

Cannot switch accounts on X/Twitter

I have three accounts on X/Twitter that I frequently have to switch between. I've just recently migrated to Firefox, but I've found that I cannot switch between these acc… (read more)

I have three accounts on X/Twitter that I frequently have to switch between. I've just recently migrated to Firefox, but I've found that I cannot switch between these accounts. Whenever I click on another account in the account switcher, it stays on the account I am currently logged into.

Attempted solutions:

  • Refreshed Firefox (temporary fix)
  • Uninstalled uBlock Origin (temporary fix)
  • Uninstalled all extensions (temporary fix)
  • Clear cache/cookies
  • Troubleshoot mode

Asked by blixys 1 week ago

Last reply by blixys 6 days ago

I can't log into my regions online bank account.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate… (read more)

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

Asked by glidercj 3 days ago

Last reply by glidercj 14 hours ago

Horizontal scroll bar

Would a FireFox programmer please explain to me why you took away the scroll bar at the bottom of the browser? All companies are taking away too many options and ALLLL s… (read more)

Would a FireFox programmer please explain to me why you took away the scroll bar at the bottom of the browser? All companies are taking away too many options and ALLLL software doesn't work as well as before.............

Thunderbird also needs the scroll bar at the bottom of the e-mail and the sizing of columns fixed.

Asked by ablstnlki12 4 days ago

Firefox icon turns into private mode icon. But im not in private mode!

Hello, i need help. If I create shortcut, and start firefox in another profile, like this: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -class FF2 --profile "C… (read more)

Hello, i need help. If I create shortcut, and start firefox in another profile, like this:

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -class FF2 --profile "C:\Users\mire\Desktop\TEST\Apps\Instagram" --no-remote instagram.com

And if i set in "user.js" --> user_pref("taskbar.grouping.useprofile", true);.

For some reason after firefox starts, or after second start, firefox icon on the taskbar turns into a private browsing icon!

I tried everything to prevent this, I tried to add:

user_pref("browser.privateWindowSeparation.enabled", false); user_pref("browser.privacySegmentation.windowSeparation.enabled", false);

Nothing works...

I checked million times that im not in private browsing, and i'm not.

Then, after some tests I found that if I remove the flag: "user_pref("taskbar.grouping.useprofile", true);" from 'user.js' and 'prefs.js', and start profile again, taskbar icon becomes normal firefox icon.

Is this a bug?

And what should i do if i want to have separate grouping for the PROFILE2, and i don't want to have that private browsing icon?

You can see in the picture what was happening...

Asked by mire021 5 days ago

when I work on my second display, Firefox is no longer topped on my first display. Why?

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadver… (read more)

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadvertently changed a setting?

pete

Asked by peterlemer 5 days ago

Last reply by peterlemer 5 days ago