All Products Support Forum

Hello,

What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension?

Thanks in advance.

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer is less than a month old; the first thing I did with it was add Firefox. But if it can't remember anything, I'll be forced to switch to Chrome. Can anybody help me?

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Hello. After a reinstallation of W10, I imported in Firefox the file "bookmarks.html" that I saved before this installation. Usually it works very well, but this time, there are no more bookmarks in my menu after the import than before ! It looks as there was nothing in my file Bookmarks.html, however I am sure that this file is complete because I verified it in Excel (.csv). What happens ?... Thank you by advance to the community ! Patrick

When I try to print a document, including from your frequent questions site, the right and left margins are equal to 1 3/4 inches even though on the web site the margins are set at .5 inches. I have tinkered with all the available options but no matter what I do the result is 1 3/4 inch right and left margins.

This also happens when I try to print a document from Vanguard's message center.

How do I resolve this matter

John V.

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Hello.

I'm not sure how this happened, but I have a listing in Servers in the Certificate Manager with the following information:

Server: www.bignox.com:443 Certificate Name: VMware Lifetime: Permanent

Trying to go anywhere with bignox.com does not work as its using the VMware certificate for some reason. If I delete it and go to the site, Firefox says the site is not trusted. I cannot get to bignox.com via any other web browser (Edge, Chrome, etc..) as I get the same type of security warnings. I do have vmware on my computer. I can connect to bignox.com just fine inside the VMware. If I uninstall the VMware, then I get security exceptions.

My question is, where does Firefox see this information? I have no idea how this happened, but I would like to get rid of this association.

Thanks

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

I am writing second time because something bugged and 10 mins of my text is gone...

Is there a way to stop video on page faster than rmb on every video and then controls and then when play/pause button is visible with other info like video lenght lmb on video to pause it? Like forcing browser to show video controls like this on every video on a page would be really nice because i often show controls to check how long video will be. Shouldn't it be like on youtube where you can see video controls just by moving your mouse over it and it auto dissaper after you stop moving it? Also there is really annoying bug or something, sometimes videos won't auto pause when i scroll down, and on pages with infinite stuff like 9gag it is really troublesome, you have to rmb then controls then lmb to stop it. Prevent videos from auto playing setting isn't working at all.

While using Firefox 82 with no open browser or tabs Firefox en-US sha256:5b651f2fa3c2d267c23184d29b6e6237af290575168e416ecef23128d94e8d5b establishes a connection to the following

->ec2-35-167-145-222.us-west-2.compute.amazonaws.com:https (ESTABLISHED) ->104.16.249.249:https (ESTABLISHED)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Having a problem getting Firefox to open. When you try to click on it it looks like it wants to open, but the homepage is blank. When I try to log in the page stays blank. I can see the menu bar but none of the choices will open. I have uninstalled and reinstalled multiple times, each time removing any and all Firefox folders. Still will not open. Followed the steps for a clean install, no change. The last time I was downloading Firefox I received my first error message: c:\windows\system32\msvcp140.dll error message I get no other error messages, the home page stays blank. Any suggestions on what to try?

I have been using Firefox to log into the ADP site ever since my company changed to them.

Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.com

Not sure if this was after an update or not. It has worked until a few days ago. Chrome and IE works, but not FF.

ADP gives no errors, just comes back to the same login screen.

Curt

Whenever I open firefox lately, my virus catcher (Kespersky) comes up with this message "Malicious link Blocked flplayer" I have scanned the computer for this file but it does not show up. I am running windows 10 Has anyone else had this problem and know how to remove it

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.homedepot.com/p/Milwaukee-15-Amp-1-1-4-in-Stroke-Orbital-SUPER-SAWZALL-Reciprocating-Saw-with-Hard-Case-6538-21/202101594.

I have tried removing all of my add-ons and this does not fix the problem.

Firefox was working normally earlier in the day. I'm not aware of any updates on my computer. I didn't install add-ins. When I click the firefox icon to launch the program, the cursor momentarily has the hourglass symbol then nothing happens. There is not error message. Firefox is not shown in the task manager list. The firewall has mozilla firefox in the list of allowed programs. I've tried rebooting, reinstalling, the refresh tool, deleting appdata files, temp files, anything I could find in the registry with mozilla in the name, then rebooting again then reinstalling. I don't want to go back to Chrome... =(

I'm trying to log in from a different machine than my usual one. Firefox says I am using the incorrect password. I have quadruple checked the spelling of my user name (email address) and my primary password. I am definitely entering them correctly on the new machine yet firefox insists it is wrong. I checked the password in the account settings of my usual machine, under "accounts.firefox" on Firefox's Lockwise (aka logins & passwords) page and indeed I am using the correct email & password. I also searched my email to make sure that I did not change my password and forgot that I had done so. So how can this be?

Dear Mozilla support,

I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i come back to the previous tab the page resets up to the top. I dont know if this is a scroll anchoring issue or a memory limit issue, Im not sure. Here is how i can replicate the issue every time:

1. go to youtube.com 2. select a channel. 3. go to videos on the channel. 4.sort videos by date (oldest). 5. scroll down a lot and open a random video in a new tab. 6. watch video in full screen for 1 minute. 7. stop video and go back to the first tab. 8. first tab has now reset to the top.

I'm on firefox version 82.0 (64-bit) and i only have ublock origin extension installed. I do not experience this issue with chrome. Please advice.

Thank you.

My Facebook page is blank in Firefox. I have purged cookies and cache. I have purged Firefox from my computer totally and reinstalled and the problem persists. Safe-mode does not help. I can see Facebook fine with chromium. It is a Ubuntu 20.04 system.