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My computer crashed and after rebooting I lost most of my Firefox browsing history. Is there a way to recover it?

I rebooted my computer after it crashed, due to what appeared to be a hard drive error (at first when I restarted the computer I got the message, "Default Boot Device Mis… (read more)

I rebooted my computer after it crashed, due to what appeared to be a hard drive error (at first when I restarted the computer I got the message, "Default Boot Device Missing or Boot Failed)". Once I managed to get the PC started again I opened Firefox and found out that all of my saved passwords were gone as well as nearly all of my browsing history, which goes back over a year. Strangely enough, not everything is deleted - there are still several webpages that I visited in the past that still show up in the browser history, especially from the last few months. Not only that, but when I scroll through list of web results, webpages that I previously visited are still highlighted in purple, even though many of them do not show up in the much reduced browser history. Does this mean that the remainder of the browsing history is still somewhere? The Firefox profile is the same one as before the crash.

Thank you!

Asked by liammurrayfolder 6 days ago

  • Archived

Clicked "synchronize now" instead of wait for synck to load my bookmarks- are they gone?

Hi, I have a problem here. Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my co… (read more)

Hi, I have a problem here.

Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my content from sync. Instead, I loaded black, fresh FF settings & bookmarks into my sync. Does it mean, that my previous bookmarks saved on the server are gone forever?

I was collecting my bookmarks for something like 7 years. I'm depressed :C I need them to work. What can I do?

I was always backing up my bookmarks in the file, but not this time. And no, I don't have any previous versions on disc anymore. Please help.

Asked by Lunarinstincts 5 years ago

Last reply by Lunarinstincts 5 years ago

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i thought i had deleted my connection on this pc but it looks like ive deleted my account, can i retrieve my account back

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to re… (read more)

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to retrieve my account as its in use on 5 pcs

Asked by ashley.morgan 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

V36.04, Opens to FF start page

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occur… (read more)

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

Asked by JWICh 5 years ago

Answered by guigs 5 years ago

  • Solved
  • Archived

Sync encountered an unknown error

Hello, I've been using my own Sync 1.5 server since January without having any issue until this week. I am unable to sync my clients, getting the "Sync encountered an err… (read more)

Hello,

I've been using my own Sync 1.5 server since January without having any issue until this week.

I am unable to sync my clients, getting the "Sync encountered an error while synching: Unknown error, Sync will try again automatically."

Here's the log: https://pastebin.mozilla.org/8836193

The problem seems to happen at line 101 (on pastebin).

Here's some more info about my setup.

Syncserver 1.5.2 installed on a local server running on Linux.

I have 1 Windows client, 2 Linux clients. None of them can sync. All uses Firefox 38.0.

Any help would be appreciated. Thanks, Phil

Asked by GuizmoPhil 5 years ago

Answered by guigs 5 years ago

  • Archived

Bookmarks deleted after firefox re-install

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to… (read more)

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to recover bookmarks since the new version firefox 39 did not have them)

When I downloaded the 33 version, firefox opened but no bookmarks? I have tried: 1. going to library in time machine and trying to find the "bookmarks profile folder or Firefox Profile Folder---NOTHING?

Any ideas? if this bookmark folder gone? otherwise where is it?

Thanks

Asked by tracor 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the pass… (read more)

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Asked by cedeno72 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

iOS 9.2.1 book marks disappeared

they where there all morning then suddenly they where gone I tryed to resync it but did not work Firefox v2.0 build 2006 all I get when I tap on it is the Mozilla project… (read more)

they where there all morning then suddenly they where gone I tryed to resync it but did not work Firefox v2.0 build 2006

all I get when I tap on it is the Mozilla project and Firefox help and suport

iOS 9.2.1 13d15

I am part of the beta

Asked by rickybennett 4 years ago

Answered by guigs 4 years ago

  • Archived

Have quick-formatted HDD; how to identify mbox file for recovery?

Shaggy dog story ... . U15, on sda7 on a Win 10 laptop, got updated and broke WIFI . Backed up ~ using `sudo cp -rp /home/user/* $backupfile` for each user . U16 might b… (read more)

Shaggy dog story ...

  1. . U15, on sda7 on a Win 10 laptop, got updated and broke WIFI
  2. . Backed up ~ using `sudo cp -rp /home/user/* $backupfile` for each user
  3. . U16 might be better? No!
    An earlier U15? That's better, but complicated for other users
  4. . Accidentally loaded Win10 - but grub default is Ubuntu ???
  5. . Win 10 does a million updates after which it is absolutely sure that grub is gone !!
  6. . Hey! Who uses Win anyway? Let's try a full disk U14 installation
  7. . Brilliant! Grub, WIFI everything ...
  8. reinstall Gimp, Thunderbird ... ???
  9. . Did you spot the error on operation 2. above? That's right - No ~/.* files were backed up, including ~/.thunderbird!

In recovery efforts so far, 'magicrescue' found lots of images, 'foremost' found, too, lots of docs and probably all of windows. Each of these tools allows one to describe the file to be rescued beyond the default list of files recoverable.

I don't yet have an mbox file - trying to improve my chances of finding the old ones on the disk - so I am not in a position to analyse an mbox file myself.

Edit formatting as numbered paragraphs using a #

Can anyone point me at a file format description/standard document for mbox files? A different tool to save the day?

Thanks

Asked by HarveyP 3 years ago

Last reply by HarveyP 3 years ago

  • Solved
  • Archived

password-problems

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to… (read more)

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to lookup logins.json in %appdata%, but it only shows the last password in the list (i had only added a new one when i found out all old ones were gone-made an account at a new site before going through old ones).. The logins.json does not show a rollback history(previous versions)..

I think the fonts etc look different now than it did yesterday, so it could have been an update during the night? Either way, how can i restore it??

v54.0.1 -32bit

Asked by tomasos 3 years ago

Answered by tomasos 3 years ago

  • Solved
  • Archived

cannot export of backup bookmarks

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settin… (read more)

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settings, ie bookmarks, passwords etc, so I have tried to recreate a profile which contains all of the previous elements. However, there is clearly something wrong & although I have deleted the places files & run the "Refresh Firefox" utility, these continue. My main bugbear at present is that I cannot either backup my bookmarks file, or export it in HTML format, in order to even consider creating a brand new profile. I have also noticed that my new profile has a bookmarksbackup folder, but is never getting populated with any content. I do have an old profile which I have used to recreate the profile that I am using now, but I am beginning to wonder whether there is some sort of corruption in the files contained, which means that I am simply recreating the problems, over again. I have a number of other quirks & eccentricities, ie the clear downloads button doesn't always work & all of the small icons on my bookmarks have disappeared & show no sign of refreshing, even though a week has elapsed since the original "crash". So, are there other files that I need to delete / recreate in my profile, in order to get back to normal functionality ?? As I say, my biggest current problem is not being able to backup or export my current bookmarks file - it says that it is being done, but no files are actually created. Oh, and I can create new bookmarks, but once again, the small icons which use to be created, no longer appear. Many thanks for any assistance out there.

Asked by intarest 3 years ago

Answered by intarest 3 years ago

  • Archived

Loss of accounts from Tbird

Still trying to get a peculiar problem sorted. Started with an unexpected problem with Tbird on my Win10 laptop. I turned Tbird on to pick up mail, only to find a singl… (read more)

Still trying to get a peculiar problem sorted. Started with an unexpected problem with Tbird on my Win10 laptop. I turned Tbird on to pick up mail, only to find a single Account on the left of screen 'Local Files' !! No folders, no Emails. Investigated further, and found that my Sky accounts were still listed, but my BT ones had disappeared. No way could I resurrect them - no way could I persuate the system to list the Sky accounts seperatly or show folders. After a while. some Emails began to appear in an inbox under the Local Folders on the left. I decided to overwrite the data on the laptop from my desk PC - using Mozbackup (no-one said this wasn't kept up to date !!!) Didn't work - nothing changed, so took the ultimate solution which works when any other program has crashed - delete prog & re-install. Lost the profile !! Copied it from Desk machine - no luck. My final solution is to sweep the laptop clear of all Tbird info, install a new copy, and put all my accounts and files back in. Will that work ??? Last question - WHY isn't Mozbackup being kept up to date ? It's such an easy program to use ! Far better than all this fiddlig around.

Asked by Compound65 3 years ago

Last reply by christ1 3 years ago

  • Archived

Thunderbird 52.3.0 has lost all configuration

Thunderbird was working fine (have been using as my main email reader for many years). Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbi… (read more)

Thunderbird was working fine (have been using as my main email reader for many years).

Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbird it had no email or calendar and asks to configure a new email as if freshly installed).

Thunderbird is set to auto-update, so no idea if this was broken by an update or some other type of config corruption. It appeared to update to 52.3.0 after the problem (when I checked the version page within help), not sure if it did anything before the problem. Is there a log file somewhere?

Asked by eddarnell 3 years ago

Last reply by christ1 3 years ago

  • Archived

When I click on an email, it no longer is showing the content of the email below

Hi, I am having problems with my emails. When I click on an email, it is not showing any content in the box below its completely empty. This is from emails that were alr… (read more)

Hi, I am having problems with my emails. When I click on an email, it is not showing any content in the box below its completely empty. This is from emails that were already in my inbox. New emails which have been received today are displaying ok, so I am completely confused as to what it could be as I have not changed any settings. I have more than one email address in Thunderbird and that one is ok. Anyone able to help?

Asked by clairew 3 years ago

Last reply by Matt 3 years ago

  • Archived

After Firefox asked to update, I clicked NO! it did it anyway and now I've lost my previous session. How do I get it and my saved passwords etc. back?

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my… (read more)

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my ability to restore the previous session, so I wanted to save the tabs so I could reload them. I also lost all of the saved passwords on my other computer and didn't want the same thing to happen on my work computer. But despite answering NO. Firefox updated anyway, and I have lost days of work. How do I get it back? Jack

Asked by Aturnium 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

What is the easy solution of getting your saved passwords back after this last update?

After the last Firefox update all of my saved passwords words were wiped. I saw some technical changing files and resetting things. I need an easier path. I tried usin… (read more)

After the last Firefox update all of my saved passwords words were wiped. I saw some technical changing files and resetting things. I need an easier path. I tried using a system update, but my laptop refused to do it. It keeps thinking the antivirus is on, when it is not. Please help!

Asked by Garnetspur 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Lost all my stored passwords 1/9/18 afternoon. Notice FFox updated. Tried everything. Please help. I'll pay. Please help me.

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each ot… (read more)

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each others' backup. So, that failed. My new cell phone number of 3 months (that I entered for yahoo security) was not recognized. I needed to provide missing digits of an old cell number that I disregarded one year ago. I did try to revert to an earlier system restore point. That did nothing. I will gladly pay for help. Abby

Asked by AbbyF 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

extracting saved passwords from HDD

My Win 7 Laptop got wet, very wet and wont start. Firefox password manager had saved many site passwords If I take the HDD out and with a USB enclosure hang it off anot… (read more)

My Win 7 Laptop got wet, very wet and wont start.

Firefox password manager had saved many site passwords

If I take the HDD out and with a USB enclosure hang it off another PC as drive F:

Where and how might the passwords be found and read

Asked by sickputer 2 years ago

Last reply by cor-el 2 years ago