Showing questions tagged: Show all questions
  • Solved
  • Archived

How can I find my bookmarks?

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope… (read more)

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope someone can help. Getting frustrated. Is there any way I can chat or talk to someone in support?

Asked by Lesley Sullivan 1 year ago

Answered by Lesley Sullivan 1 year ago

  • Solved
  • Archived

My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (read more)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Asked by lourdes.santaballa 1 year ago

Answered by lourdes.santaballa 1 year ago

  • Solved
  • Archived

Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (read more)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

Asked by jennyleis 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

New clear profile every time after Firefox update

Hello. In organization we like to use Firefox as default browser. But we have a every day problem with profiles. After update, Firefox create new profile and not copy use… (read more)

Hello.

In organization we like to use Firefox as default browser. But we have a every day problem with profiles.

After update, Firefox create new profile and not copy user data to it. So user lost hes tabs, extensions, history and e.t.c. We can see two or more profiles for one user.

For example user logon to computer with Firefox version 68.0.1. Firefox automatically update to 68.0.2, and user now have new profile without custom data.

profiles.ini looks like:

[Install308046B0AF4A39CB] Default=Profiles/6qa5a710.default-release Locked=1

[Profile1] Name=default-release IsRelative=1 Path=Profiles/6qa5a710.default-release

[Profile0] Name=default IsRelative=1 Path=Profiles/xu3ic03g.default-1561039332923 Default=1

[General] StartWithLastProfile=1 Version=2

We create powershell script for workaround issue. Script copy files from privies profile: $profileCurrent\*.sqlite" $profileCurrent\sessionstore.jsonlz4" $profileCurrent\extensions\*.*" $profileCurrent\*.json"

You mast know that in organization we user roaming profile and ue-v, so users can logon on any computer. Some computers can be with older Firefox version like 68.0.1 or new one like 68.0.2.

Please help find solution for this issues. Can Firefox account help with this? Or we mast create some more clever script?

Thank you.

Asked by denis.pasternak 2 years ago

Answered by denis.pasternak 2 years ago

  • Solved
  • Archived

How do I recover lost history and bookmarks from Time Machine.

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to d… (read more)

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to display hidden files and find my Application Support folder but profile files are all several years old. I have up to date Time Machine backups.

I am running Firefox 58.0.2 on OSX but inadvertently ran Firefox 34 and now my v58 has lost all history and bookmarks.

Asked by praylett 3 years ago

Answered by praylett 3 years ago

  • Solved
  • Archived

Onetab saved items gone after firefox update

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is… (read more)

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is there any way to recover them? (probably 100+)

Asked by cyteen 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (read more)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

Asked by lotknockmc 11 months ago

Answered by jscher2000 11 months ago

  • Solved
  • Archived

After update 62, all of my passwords are gone. How can I restore them?

Firefox is set for automatic updates. I have no issues with my anti-virus program. After Firefox update 62, all of my user IDs and passwords are gone. I have tried restor… (read more)

Firefox is set for automatic updates. I have no issues with my anti-virus program. After Firefox update 62, all of my user IDs and passwords are gone. I have tried restoring everything via my pc (windows 8.1). I have tried restoring Firefox. The saved passwords and User names are gone. Is there a way to restore them, or do I need to rebuild the list....one at a time?

Asked by KellieBarnett 3 years ago

Answered by cor-el 3 years ago

  • Solved
  • Archived

Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (read more)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

Asked by coolprash 3 years ago

Answered by Shadow110 3 years ago

  • Solved
  • Archived

My bookmarks won't import from the last backup, and they aren't showing up on my computer.

Running firefox 45.7.0 My bookmarks have disappeared from the browser, but the library --> import and backup --> restore shows backups from the past many many days.… (read more)

Running firefox 45.7.0

My bookmarks have disappeared from the browser, but the library --> import and backup --> restore shows backups from the past many many days. However, when I try to restore from a backup, I get an error that says "Unable to process the backup file."

Asked by aww01110 3 years ago

Answered by aww01110 3 years ago

  • Solved
  • Archived

Not able to recover previous session after Firefox update and crash

Hello, my problem is as follows: I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so … (read more)

Hello, my problem is as follows:

I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so i tried open it again. Right that moment the update window showed up and somehow Firefox crashed. When i opened it again, my previous session was lost and i have no way of retrieving it. There is no option popping up in the menu that says 'Restore Session' and other methods that i have seen online are a bit difficult to understand.

Also the sessions i can recover are all after Firefox kinda crashed/Firefox updated so i don't know how to get my old session back. The session i want to recover is before i updated to Firefox 62.0 on the 10th, September. (Time stamp would be around 5:30pm CEST)

Oh and i have seen this thread (https://support.mozilla.org/en-US/questions/1204253) and i tried doing it, but the session i want back is not there.... does that mean worst case scenario happened and i won't be able to get my session back? ;____;


This may be a dumb question but would reseting my windows version to 9th, September help? I mean it would erase the update i did for Firefox and should (as much as i know <.<) also reset the setting for Firefox to yesterday's ones correct? But would that help since my problem is on the net surface and not a computer problem >.>


ps: i wanted to upload pictures but it somehow doesn't let me, so if you need them, please tell me and i will try to send them.

Asked by JaVe94 3 years ago

Answered by jscher2000 3 years ago

  • Solved
  • Archived

Migrated from firefox ESr to firefox, bookmarks and passwords are not imported

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved … (read more)

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved passwords back?

Asked by Flyer7000 3 years ago

Answered by Flyer7000 3 years ago

  • Solved
  • Archived

YouTube History and (video progress bar) is not saved when I use Firefox as browser

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube ag… (read more)

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube again. Then i checked again the history and saw that it was saving. Later without any changes in Firefox settings (including addons), the problem began starting again. I still don't understand why it is happening. The addons that i have installed are: Kaspersky Protection, Malwarebytes, uBlock Origin and Privacy Pass. This problem doesn't happen when i use Chrome Browser with same extensions.

Asked by algent 2 years ago

Answered by algent 2 years ago

  • Solved
  • Archived

Lost top sites and unable to create new ones

Suddenly today when I opened Firefox, the Top Sites section on my new tab page had only blank icons. I previously had several pinned sites. I'm also unable to manually ad… (read more)

Suddenly today when I opened Firefox, the Top Sites section on my new tab page had only blank icons. I previously had several pinned sites. I'm also unable to manually add any top sites. If I try to add a new top site, and enter a name and URL, when I click the "Add" button, nothing happens. No new site is added. I have uninstalled, rebooted, and reinstalled Firefox several times with no success. I also went into about:Config and saw that for the item browser.newtabpage.pinned, the value contains all the URLs for my pinned sites. They're just not appearing on my new tab page and I'm no longer able to manually add any top sites. Also, none of the sites I visit now show up, they're all just blank icons. I'm using Firefox version 62.0.

Asked by pfconn 3 years ago

Answered by Shadow110 3 years ago

  • Solved
  • Archived

My bookmarks are duplicating exponentially. I added 2 new bookmarks and now they are 100s.... How can I cancel them and restore the original bookmarks?

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stan… (read more)

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stands for hundreds..... How can I restore my bookmark menu? What is the problem? Is it possible to delete more bookmarks at a time?

Asked by Aaron123 2 years ago

Answered by Aaron123 2 years ago

  • Solved
  • Archived

My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (read more)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 1 year ago

Answered by dddcod5 1 year ago

  • Solved
  • Archived

Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (read more)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Asked by Rupi 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Closed windows lost after clearing recent history (1hr) and backup sessions seem to be gone.

Hi, A few hours ago I cleared the last hour of recent history, FYI I checked browsing & download history, form & search history and cache when doing it but after … (read more)

Hi, A few hours ago I cleared the last hour of recent history, FYI I checked browsing & download history, form & search history and cache when doing it but after that I realised all my closed windows and tabs were lost except the ones being opened.

In the session backup folder there is only 2 files, recovery.baklz4 and recovery.jsonlz4. Actually I just checked, there is 3 now, previous.jsonlz4, but they're all pretty much the same, after I lost those windows and tabs, and the former two seem to be constantly saving themselves, not sure why, is this supposed to be happening?

Usually there were upgrade backup files such as [upgrade.jsonlz4-date] but I don't have them in [sessionstore-backups], has something changed or is there something wrong with my browser?

When I realised my closed windows were gone I immediately made a backup but it was too late, they were all after I've lost the closed tabs and windows, and there were only two files (the files constantly saving I mentioned earlier).

So how should I proceed? I want to get my session restored but the last usable session backup I've made was months ago.

Asked by Tanuki- 2 years ago

Answered by jscher2000 2 years ago