set up thunderbird and roadrunner to spectrum, can't download mail from spectrum

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed. Username: Your full Spectrum … (read more)

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed.

   Username: Your full Spectrum email address
   Password: Your Spectrum email password
   SSL: On
   Protocol: IMAP
   Incoming Server Port: 993
   Outgoing Server Port: 587
   Requires Authentication: Yes, or checked

Asked by GeneWo 2 months ago

Last reply by Toad-Hall 1 month ago

Email folders have disappeared

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had… (read more)

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had disappeared. These contain historical emails which I can ill-afford to lose. How do I restore these?

Asked by carahr 2 months ago

Last reply by Googlethunderbird 2 months ago

How to completely reset Thunderbird preferences except for configured accounts?

How to completely reset Thunderbird preferences except for configured accounts? I mean all visualization preferences, menus, themes, buttons, whatever. But don't touch e-… (read more)

How to completely reset Thunderbird preferences except for configured accounts? I mean all visualization preferences, menus, themes, buttons, whatever. But don't touch e-mail accounts.

Asked by João M. S. Silva 2 months ago

Last reply by Matt 2 months ago

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 2 months ago

Last reply by cor-el 2 months ago

How can I totally disable Thunderbird's junk filtering?

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned qu… (read more)

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned question, I have done everything suggested, but Thunderbird still puts messages into the Junk folder. How can I achieve this? Info requested on the above mentioned question: - I am using Thunderbird 115.13.0 (64-bit) on Xubuntu 22.04 - My email service is gandi.net

Asked by jeff150 2 months ago

Last reply by walt.f 1 month ago

ADMX Help

Hello, I am reaching out to gain information on ADMX GPO policies. We are retiring Policy Pak which used to add all the policies and secure Firefox for Enterprise. Wha… (read more)

Hello,

I am reaching out to gain information on ADMX GPO policies. We are retiring Policy Pak which used to add all the policies and secure Firefox for Enterprise. What we noticed is that Policy Pak used the app set to apply these policies and we are noticing that native GPO's for the most part to match the Policy Pak policies is not as accurate for GPO's My ask here is there any Most Viable Product suggestions to apply Native GPO's for securing Firefox.

Asked by chris_weiderhold 3 months ago

Last reply by Mike Kaply 2 months ago

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 2 months ago

Last reply by TechHorse 2 months ago

Small message screen area.

Since the installation of the new version of Thunder Bird I have to keep scrolling in order to read my messages because over 50% of the screen area is taken up by tool ba… (read more)

Since the installation of the new version of Thunder Bird I have to keep scrolling in order to read my messages because over 50% of the screen area is taken up by tool bars and the general layout. In previous versions you could reduce the area of the message bar by pulling it up. Now you can't do that anymore, you can only make it bigger pulling it down. I would prefer to see just a few mending emails other than 15 or 20.(?) Why are all the messages marked as a "This is a draft message" whether they are new or old? I "x" it out, but if I come back to the message it pops back up. I don't need or want my old or new messages marked as draft messages. Why is the "From and to" message area so large? It takes up too much screen space. Why can't I decide how large or small I want the different areas of the layout? In the older versions you could make these adjustments. I have searched and tried to make these adjustments without any satisfaction. Right now I am stuck with only about 1/3 of my screen dedicated to the message.

Asked by Fred Roller 4 months ago

Last reply by Toad-Hall 4 months ago

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (read more)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 3 months ago

Last reply by me 1 month ago

How can I show the tag names on the message cards in `Cards View`?

I am using Thunderbird 128, and by default if a message has a tag it just shows an icon in the Cards view - how can I change it to show the actual tag name(s)? I can ena… (read more)

I am using Thunderbird 128, and by default if a message has a tag it just shows an icon in the Cards view - how can I change it to show the actual tag name(s)?

I can enable a column for this in Table View, but I prefer to do this in the Cards View.

Asked by Merritt 3 months ago

Last reply by Wayne Mery 3 months ago

How to uncheck a bunch of folders in unified folders at one time

I'm using Thunderbird version 115.12.2 on Mac Sonoma 14.5. Every once and a while, when Thunderbird crashes (unfortunately frequent, because of the numbers of folders and… (read more)

I'm using Thunderbird version 115.12.2 on Mac Sonoma 14.5. Every once and a while, when Thunderbird crashes (unfortunately frequent, because of the numbers of folders and emails), my unified folder suddenly contains *all* of my folders, rather than just the 2 inboxes from my 2 different accounts, which is what I want and what I set up when I configured unified.

When I go into properties --> "select the folders to search" it allows me to uncheck 1 folder at a time. BUT I have 1,931 folders !

Is there a way to uncheck all folders in "select the folders to search" and then I can just check inbox in each of my 2 accounts?

Asked by jcassell88 3 months ago

Last reply by david 2 months ago

How do I train Thunderbird to use upper-case letters at the beginning of sentences and for my name?

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do thi… (read more)

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do this, please.

Asked by drickar 2 months ago

Last reply by Matt 2 months ago

Thunderbird on Win10

I'm trying to switch from Outlook to Tbird on Win10. I have my email hooked up. Can I use my Outlook Calendar and Contacts? How? I have a yellow message that says "All… (read more)

I'm trying to switch from Outlook to Tbird on Win10. I have my email hooked up. Can I use my Outlook Calendar and Contacts? How? I have a yellow message that says "All calendars are currently disabled. Enable an existing calendar . . . " I have no idea how to do this. Same problem importing Contacts. Is this because Tbird is made for Unix? I have version 128.1.1esr (64-bit). I use default directories when installing. Thanks for your help, Steve

Asked by Steve S 2 months ago

Last reply by sfhowes 2 months ago

IMAP vs POP

If my email provider's server was originally POP but my provider's moving to IMAP there's a good chance they'll temporarily support both versions. And I've discovered th… (read more)

If my email provider's server was originally POP but my provider's moving to IMAP there's a good chance they'll temporarily support both versions.

And I've discovered that I can set up a 2nd email account in Thunderbird and link it to their IMAP server. Both email accounts will then download the same emails.

But of course my POP account (locally) will have a whole history of emails whereas the new IMAP account won't.

So rather can creating that 2nd email account, is it possible to set up (i.e. convert) the existing account so that it'll access the IMAP server, rather than the old POP one? I tried opening its Server Settings in Thunderbird and simply changing the Server Name and Port but that doesn't work. The Server Type remains as POP and even the Advanced settings don't offer any clue :-(

Asked by johne53 2 months ago

Last reply by david 2 months ago

Bookmark sidebar reset width size after closing Firefox

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size. How to fix it?… (read more)

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size.

How to fix it?

Asked by M 2 months ago

Last reply by cor-el 2 months ago

How can I display HTML mails WYSIWYG (including blockquotes) ?

Hello. Thunderbird displays HTML blockquotes with a border-left style (even if no border-left style is defined in the message). How can I disable this behaviour ? I… (read more)

Hello. Thunderbird displays HTML blockquotes with a border-left style (even if no border-left style is defined in the message). How can I disable this behaviour ?

I would like to see incoming and outgoing HTML messages in an "unaltered" WYSIWYG way (as much as possible) so that I can see what I truly send/receive. (For example, I don't want to see the blue left quote border in outgoing messages when the recipient won't see them and, conversely, I don't want to see blue left quote borders if the sender didn't send them.)

I would be most thankful if anybody knows a solution without userChrome (because I don't want to over-override Thunderbird's style override, but disable it in the first place). Thank you so much!

Asked by welcome 3 months ago

Last reply by david 3 months ago