All Products Support Forum

After the latest update (124.0.2), two of my add-ons (Tapermonkey and Youtube Redux) are not working, even though Firefox says they're enabled, and it is giving no indication that the add-ons aren't working, no pop-ups to enable some permission for these extensions. Both of them reformat the layout of websites to make them more usable, and using sites without them is basically impossible for me. I have tried:

• Restarting Firefox
• Disabling the add-ons, refreshing, enabling the add-ons, and refreshing again
• Checking for add-on updates (everything is updated)
• Deleting and reinstalling the add-ons
• Restarting my computer
• Checking the permissions in the extension menu
• Turning off all other extensions except for one of the ones with issues
• Reading through the FAQs and help pages and following the instructions on some of them

Nothing has worked. Every time I reload one of the sites affected by this to check if it's finally worked, the site takes a very long time to load. Since these add-ons are for different websites and both aren't working, I know that the problem is not with the sites themselves. Thank you.

I've just completed a new install of Thunderbird on a computer (Windows 10 -release 115.8.0 32 bit) and find that the message list does not have the usual columns for From, Date, Subject etc and no column headings. Instead each message in the list has the above message characteristics spaced out over two rows. This format applies to all three Layout Views (Classic, Vertical, and Wide). I prefer the usual column format which allows for more messages to show since only one row is used per message.

How do I get the usual columnar format to show in the message list window? I'be been all over the View and Setup screens and just can't find any function for this.

Thanks, JS

When i click on a tab, if I am not perfectly steady at the time of the click, Firefox opens the tab in a new windows. It happens several times a day, it's quite annoying. Searching for solutions in the support page, I've found that there was an add-on to disable this function, but now it's not available anymore. Is there a solution in 2024?

I went to open a new tab today and suddenly the font or scaling on my menu bar got way bigger. It's extremely annoying, and I can't find any way to re-scale it, as all the zoom or font settings seem to affect only web pages, or the scaling of the entire browser window, including content. All the content in a browser window is fine, its ONLY the menu bar. I wonder if I hit a hotkey by accident when trying to open my tab (I used CTRL+T, but it's possible I accidentally hit another key instead or in addition to) but it's driving me up the wall.

I have tags I no loner use and would like to delete them from my tag list. I haven't been able to find a way of doing this. Manage Tags lets you edit the name and color, but not delete. Is there a way of doing this?

Thanks!

Steven

Hey, everybody. Here's a screenshot. How to increase the size of the lines with "item", "from whom", "to whom", "date", "time" ? Modifying userChrome.css with this syntax did not solve the problem. .tree-rows {

 height: 25px !important;

}

1. threadTree treechildren::-moz-tree-row {

 height: 25px !important;

}

I mean how to increase the height of these rows, make the rows wider? Thank you all in advance and have a good day.

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protected.

I tried the solution to use bookmarklets, suggested in https://support.mozilla.org/en-US/questions/1350781, but it didn't have any effect (https://sanketmehta7.github.io/DarkMode-JS-BookMark/

If I can't find a solution, I'll just ditch Pocket, and use Google as my first page, or something. Or maybe ditch Firefox, which doesn't seem to think that dark mode is important. I don't like being blinded by the light.

Is there any way to make Firefox show the "back", "forward", "reload", "bookmark" buttons that are shown in the default context menu when right clicking a web page also in the context menu that is shown when right clicking an image?

I think those buttons should always be included in all context menus opened for a web page, no matter if you happen to click on the background, on selected text, on an image or a link because.

It is so frustrating having to open the context menu multiple times to find a location where the default context menu is opened instead of the specific ones for selected texts, images, links etc.

Thanks!

Threading is something I, and indeed large numbers of Thunderbird users, do NOT want, ever.

Please provide an option to disable threading, across all folders, all acounts.

Even worse, the option to Ignore Thread, is simply a way to lose emails. To have a shortcut to hide a message, without even knowing, is crazy. Given how poor Windows control of focus is, and how easy it is to start typing but actually still be in the email listings, its inevitable that you will hit e.g. K or A or whatever, and cause bizarre effects or lose emails.

So I want to disable threading to avoid losing emails. I would also like to disable Archiving, and other functions, that are all simply ways to lose emails by accident.

Thanks.

Hi. I was just looking at Google Photos on both Firefox and Chrome. Chrome had a bigger picture because the window had only the tabs bar and the address bar, and Firefox has an additional title bar. I was wondering if it would be possible to remove the title bar so the picture on both browsers were the same size?

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

I am attempting to copy values from one google sheet to another and am unable to do so effectively as whenever I press crtl +shift + c I open the the developer tools. All my efforts on looking for a solution have lead me to unsupported extensions so I'm stuck wondering what to do.

Since recently (upgraded to 115.0(32bit) March 18th and then 115.9.0(64bit) April 3rd) I cannot drag messages to a local folder any more. I can move the messages using the menu system, but not by drag/drop. I started Thunderbird in troubleshoot mode disabling add-ons and resetting toolbars, but that does not help. Any ideas? Thanks in advance. Albert Wambecq

Hi there - Every website seems to come up in English, ie Firefox seems to be translating other languages automatically. (My version is Firefox for Mac 123.01 64-bit.) I am wondering how I can prevent automatic translation of websites. I have had a look in preferences etc, but I do not see anything there to prevent automatic translation. Any help gratefully received! Many thanks :-)

I want to use a key to open Speed dials in the same tab and same key with 'Shift' to open that speed dial in a new tab.

My favourite were Ctrl+1, 2, 3, 4 ... and so on. And when I used Ctrl+Shift+1, 2, 3 etc, then they opened in a new tab. But now the Ctrl+1, 2, etc are focusing already open tabs. How to revert to old behavior of these shortcut keys?

I've read several articles on using extensions like 'Shortkeys (Custom Keyboard Shortcuts)', but those don't let me use C+1, 2, etc. Also another method of using to js files (auto.js something) doesn't seem to do this job, as I think that would only disable some KeySrtcs altogether.

see my screenshot: 1. this smal ? arrow - show tab titles- how can i disable in about:config 2.other symbol -extensies are empty...how can i add here my addons? 1- i dont have it in my desktop and 2-in this desktop i see all my addons, in this symbol.these screenshot are from my new laptop...

I was exploring this new 115 of Thunderbird and ended up wiping the message viewer off the screen.

To start with, I have my TBird 115 as it came "out of the box." Three columns, Inbox folder tree on the left, Cards List in the center, and message pane in the right side.

I messed everything up when I widened the Cards list to the right edge of the window, where the <---> arrowhead disappeared and all there is to the right side is the window resize arrow from my Linux system and that awful slim Jim scroll bar.

I recovered my message pane using F8 key; it is below my short list of email in the Cards View. See the attached screenshot.

I would like to return things back to as they were with the three columns as described above. I forgot, too, where I turned on Classic View. There is a checked box in Settings somewhere. Or is it a menu? I need some help, please.

May I suggest a limit somewhere short of the right-side edge of the window and short of the scroll bar to only widen the message pane "so far," such that one can recover from pushing it that far, using the same means to return it with the double arrow.

OS: Linux Mint 21.3 Cinnamon Thunderbird 115 MintBox Mini 2 Pro computer

Is the first photo showing threaded messages? If so, how do I get rid of them? Other posts say "Select Folder, then View, then unthread". The only View I can find is in Menu/View. but it only shows Toolbars, Layout and Folders

Hello,

We are adding accessibility features to the Emmabuntüs Debian Edition 5 Linux distribution based on Debian 12, and we would like to use the reading mode included in Firefox to enable smoother voice reading for visually impaired people.

Currently we are going to use the Svox Pico and eSpeak speech synthesis at the same time because in SVox Pico we do not have all the voices we need for our possible users, particularly Portuguese.

We have found how to make the synthesis used by Firefox's reading mode be SVox Pico by default instead of eSpeak, however this requires a modification in the /etc/speech-dispatcher/speechd.conf file.

To do this, simply put the default pico synthesis in this file:

DefaultModule pico

But this causes problems with other software that we intend to use.

We found how to make all the voices of a speech synthesis appear in the Firefox playback menu by going to about:config and doing a search for the word "narrate":

Option narrate

On the other hand, we cannot find how to modify the "narrate.voice" option to tell it to default to pico speech synthesis instead of eSpeak synthesis which is the first synthesis loaded by speech-dispatcher, because we must keep eSpeak as the first synthesis loaded and do not put a default synthesis in speechd.conf to maintain compatibility with software that we wish to use.

Do you have any tips or a manual that explains the possible options for the "narrate.voice" option?

Thanks in advance for your help.