Showing questions tagged:

Вопрос по программе Thunderbird

Hello! I have a question regarding Thunderbird version 144.0.1. The server is configured locally and isolated from the Internet. There is an issue: when the network cable… (read more)

Hello! I have a question regarding Thunderbird version 144.0.1.

The server is configured locally and isolated from the Internet. There is an issue: when the network cable is unplugged (no network connection), saving received emails with attachments (for example, total file size of 14 MB) to the hard drive happens quickly — about 5 seconds. However, as soon as the PC is connected to the local network, the saving process for such attachments slows down significantly — up to 60 seconds.

I would appreciate your help with analyzing this issue and possible solutions. What could be the cause of this behavior?

Thank you!

Archived 2 320

memory usage

Is this a bug or config problem? Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not) Event… (read more)

Is this a bug or config problem?

Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not)

Eventually it starts impacting the system using so much memory. I terminate the FF instance. Often. More often than not. There is a separate task still running and I get the "Firefox is still running" when I try to restart. I then kill the remaining FF task via the OS or the process monitor. Then FF restarts.

Is this an issue with addons (I am running very few - uBlock Orign, and Privacy Badger and Cookie AutoDelete. Are the only ones active most of the time) Or is it an actual bug with garbage collection, and tasks getting away? Or is it an OS issue?

Archived 3 319

TB 142.0 Very Slow IMAP Updating (CAUSE: Bitdefender)

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download m… (read more)

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download my emails. When I go to the next email, it takes a couple of minutes to load it. I have had some issues with slow syncing before, but this is very bad. I note that the emails work fine on my phone. Also, this happens on my main Gmail hosted account, but also on my other Siteground hosted accounts. TB seems to be lost in some kind of loop when syncing.

Archived 10 319

Thunderbird

Каждый раз при запуске программы начинается индексация всех писем в почте, это занимает большое количество времени и в это время я не могу экспортировать письма. На почте… (read more)

Каждый раз при запуске программы начинается индексация всех писем в почте, это занимает большое количество времени и в это время я не могу экспортировать письма. На почте достаточно большой объем данных за несколько лет, но возможности архивировать часть нет, поскольку эта информация постоянно используется в работе. Есть ли какие настройки, чтобы индексировать не весь объем писем, а например, за определенный период?

Archived 3 318

Firewall changes required after updating to Firefox v132

After updating to v132 I have noticed a significant increase in the load times for some websites that our users connect to. Using v131.0.3 I usually see < 1 second loa… (read more)

After updating to v132 I have noticed a significant increase in the load times for some websites that our users connect to. Using v131.0.3 I usually see < 1 second load times for the two websites I am monitoring but after upgrading to v132 it is consistently taking 18-19 seconds for the same page. I have tried uninstalling v132 and reverting to v131 and it immediately goes back to the much faster load times. I have also tried installing various v133 releases and I see the same performance issue as for v132.

The environment I am working in is behind a network firewall with relatively restrictive internet access and I am wondering whether there are sites that Firefox is trying to connect to for the new anti-tracking or suspicious activity features (or anything else) that are being blocked and are therefore causing timeouts and retries that are bumping the total load time up.

Can anyone think of anything else I could check or change?

Solved Archived 19 318

can't open firefox due to another version running

when I start firefox, it tells me the old one is running and to close it. i hit the close button and keep getting the same message. I have uninstalled firefox and reins… (read more)

when I start firefox, it tells me the old one is running and to close it. i hit the close button and keep getting the same message. I have uninstalled firefox and reinstalled it and keep getting the same problem.

Archived 2 310

i just switched over to thunderbird but my email notifications are not even ringing all i get the checking for emails

hi all i get from the thunderbird app is that its not even ringing on android phone my new email notification are not ringing on the app i have a Samsung galaxy S24(andro… (read more)

hi all i get from the thunderbird app is that its not even ringing on android phone my new email notification are not ringing on the app i have a Samsung galaxy S24(android 15) and a 8GB ram but it seems to be syncing for a long time because i set to sync for all of my emails?

Archived 1 310

Firefox Nightly 135.0a1 on Android UX regression in the new menu

The new menu doesn't contain at least two very requently used actions: - reload the page - go forward There is no way to disable the new menu and revert the old behavior.… (read more)

The new menu doesn't contain at least two very requently used actions:

- reload the page - go forward

There is no way to disable the new menu and revert the old behavior.

Solved Archived 4 310

Local folders disapear

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird … (read more)

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird download. When i removed thunderbird and install agin it works by magic, but each time i close Thunderbird and open it again my local folders are diapeared Kind regards Ole Storm Mikkelsen

Archived 1 309

slow Thunderbird

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons … (read more)

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

Solved Archived 31 309

Is there a speed advantage to archive emails by year (so subfolder with the year name)?

My file named "Archive" (no extension) in the ImapMail\outlook.office365.com\ folder is now 3 GB. I like all my inbox email progressively be archived in a single archive … (read more)

My file named "Archive" (no extension) in the ImapMail\outlook.office365.com\ folder is now 3 GB. I like all my inbox email progressively be archived in a single archive folder, searches are easier (in do not need to tick off "search subfolders" when I do Edit -> Find -> Search and I select the Archive folder. But I was wondering: does this affect speed (speed at which chunk of emails are archived at once, search speed etc) ? Should I archive by year? If it makes a big difference, how do I get thunderbird to get everything moved in years folder? If I select "yearly archived folder" in the attached screenshot, is it gonna start archiving by year from now on but it leaves the old files in a single folder, or does it creates also the yearly older folders and split all the past emails on those folders?

Archived 5 309

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (read more)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Archived 1 300

Firefox ist sehr langsam, reagiert nicht, stürzt ab

Firefox stürzt seit einigen Wochen immer wieder ab. Auch ist es sehr langsam, oder lädt die Seiten nicht. Auch kann ich nichts schreiben, zwischendurch. Es nervt! Und ein… (read more)

Firefox stürzt seit einigen Wochen immer wieder ab.

Auch ist es sehr langsam, oder lädt die Seiten nicht.

Auch kann ich nichts schreiben, zwischendurch.

Es nervt!

Und ein neues Update gibt es nicht.

Wenn es so weiter läuft, muss ich einen anderen Browser nehmen, was ich gar nicht möchte, da ich Firefox, seit Anfang an benutze...

Archived 1 300

can't compact inbox

Here's the error message: The folder "Inbox on tomhelm@sonic.net" could not be compacted because writing to folder failed. Verify that you have enough disk space, and tha… (read more)

Here's the error message:

The folder "Inbox on tomhelm@sonic.net" could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I think I have enough disk space. But how do I verify that I have write privileges to the file system?

Archived 2 300

Firefox crashing on launch. Clean reinstall doesn't help.

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. E… (read more)

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. Everything was working fine previously.

I have tried opening Firefox in troubleshoot mode, but it still crashes. I've also done two clean reinstalls, deleting all Firefox files in between. This has not helped either.

I've attached a screenshot of the detailed crash report. In case it's relevant, I'm running Windows 11 on a Microsoft Surface laptop with Snapdragon X processor. I know the Snapdragon has had some software compatibility issues, but Firefox had worked fine on it until today. I'm totally stumped, and appreciate any ideas!

Archived 1 300

black box over search box

a black box appears over the search box when mouse is moved over the tab. Tried in safe and troubleshoot mode. Box still appears only in white I did find an answer previo… (read more)

a black box appears over the search box when mouse is moved over the tab. Tried in safe and troubleshoot mode. Box still appears only in white I did find an answer previously but reinstalled firefox and the fix was lost. Problem resolved.

Thanks all for looking.

Solved Archived 2 299

PC crashes sometimes after finishing a chess game in Firefox

For the past few weeks, my PC reliably crashed after a few chess games on chess.com with Firefox. GPU and Memory benchmarks are running through without issues, it did cra… (read more)

For the past few weeks, my PC reliably crashed after a few chess games on chess.com with Firefox. GPU and Memory benchmarks are running through without issues, it did crash when starting a Steam game once before, but I wasn't able to find out why. At this point, I'm really curious to learn about what could possibly cause this, but don't really know where to look for it. Really wondering what special thing is happening after a game there that doesn't happen with other websites/browsers. Would really appreciate your help!

Running Wayland on Archlinux 6.15.7 with AM5 CPU and DDR5 memory. Sometimes wondering if it's a graphics issue since my display is connected via the iGPU, but I also have an NVIDIA graphics card installed that I use for games sometimes.

Archived 1 299

Folder update is randomly very slow when downloading messages. (win11)

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Statu… (read more)

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Status Bar and Activity indicator enabled. Randomly, both indicators will show busy for an extended period of time. When I view this in the Activity Manager I see one or more folders hung for 10 or 20 minutes downloading one message out of several. This occurs in multiple accounts and servers.

I have researched this and attempted the fixes presented. I have cleared the cache files and compacted and rebuild email folders as suggested, but the slow update still occurs.

Then I decided to try and capture a ProMon.exe trace to see what is happening. What I found was Thunderbird.exe was spending all of the time while hung access the following file: C:\Users\MyUser\AppData\LocalLow\Intel\ ShaderCache\4a5eb0e65e559fc08e65ecb2fa9d650817ae895582a7a7ede162866d3e47a05a, like it was stuck in a loop.

When Thunderbird is operating normally, it is accessing this file but only for short period of times. Research says that it is ok to delete the files in this folder. I did that and it seemed to help for awhile. But it started happening again.

Does anyone have any idea what could be causing this? Is there a Windows thing to look further into? Any help would be greatly appreciated.

Archived 19 297

Excessive CPU Use

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no … (read more)

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no apparent difference. Ran Malwarebytes and McAfee scans; nothing detected. I have used Firefox for nearly 20 years, but if I cannot resolve this then I will drop Firefox and switch to another browser.

Archived 2 290