• Archived

Strange errors suddenly? Error message "could not be compacted because writing to folder failed." (bug1959858) And Inbox disappears (bug1952311)

I have no idea why, but TB is wonking out lately with strange errors? The folder '[Gmail]/Sent Mail on me@mydomain.com' could not be compacted because writing to folder … (read more)

I have no idea why, but TB is wonking out lately with strange errors?

The folder '[Gmail]/Sent Mail on me@mydomain.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I have a ton of space and have not changed anything on the PC?

Any ideas?

Asked by Doug Sooley 10 months ago

Last reply by Doug Sooley 4 months ago

Synchronization and opening of new messages is very slow on Gmail.

For a few days now, synchronization and opening new messages from a Gmail account configured in Thunderbird have been very slow. I use Thunderbird 140.x, which is regular… (read more)

For a few days now, synchronization and opening new messages from a Gmail account configured in Thunderbird have been very slow. I use Thunderbird 140.x, which is regularly updated, and the mailbox has been configured for at least 5 years. Only in the last week has the problem emerged, rendering it unusable. Timeout errors and opening a new message after 2-3 minutes. I've cleared the cache, the database, and re-indexed, but nothing has changed. I've deleted and reconfigured my Gmail account, but nothing has changed. My Gmail mailbox is about 45 GB (I've seen much larger ones without losing performance). I tried installing Thunderbird on a new, clean PC, but the same thing. Extremely slow. Google support hasn't found any issues. Do you have any other suggestions for getting Thunderbird back up and running? Thanks.

Asked by stefano.adriani 5 months ago

Last reply by Matt W 2 months ago

  • Archived

add to home screen doesn't work

On my Samsung Galaxy s6 when I try to add to the home screen and then choose the option to tap and hold and drag to the screen, it just closes the app it is nothing. It d… (read more)

On my Samsung Galaxy s6 when I try to add to the home screen and then choose the option to tap and hold and drag to the screen, it just closes the app it is nothing. It doesn't work. The text options from the pop-up do work but the main graphic where it's trying to get you to drag and drop it does not work.

https://photos.app.goo.gl/wMd8xc51dcgX4zpj9

Link included

Asked by Ray Holland 8 months ago

Last reply by Keara will 7 months ago

From 128 version to 140 esr. The xwiki edit page is blank

Hi, I am having the issues on more than 1 pc that after updating the firefox esr 128 version to 140 esr version, the firefox does not work properly, specially with xWiki… (read more)

Hi,

I am having the issues on more than 1 pc that after updating the firefox esr 128 version to 140 esr version, the firefox does not work properly, specially with xWiki. when i click on xwiki (on-premis server), i can read the contents and all. but when i click edit then it shows the blank page. this is very odd as it happens after updating to 140 version. picture is attached.

Thanks Sheras

Asked by Sheras 4 months ago

Last reply by Sheras 4 months ago

can't compact inbox

Here's the error message: The folder "Inbox on tomhelm@sonic.net" could not be compacted because writing to folder failed. Verify that you have enough disk space, and th… (read more)

Here's the error message:

The folder "Inbox on tomhelm@sonic.net" could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I think I have enough disk space. But how do I verify that I have write privileges to the file system?

Asked by tomhelm44 5 months ago

Last reply by Wayne Mery 1 month ago

Local folders disapear

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird … (read more)

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird download. When i removed thunderbird and install agin it works by magic, but each time i close Thunderbird and open it again my local folders are diapeared Kind regards Ole Storm Mikkelsen

Asked by Ole Storm Mikkelsen 3 months ago

Last reply by rahmatbl.1122 3 months ago

  • Archived

Compacting Local Trash Folder error "could not be compacted because writing to the folder failed."

When compacting local folder in thunderbird I get error message ( The folder trash on local folders could not be compacted because writing to folder failed. Verify that y… (read more)

When compacting local folder in thunderbird I get error message ( The folder trash on local folders could not be compacted because writing to folder failed. Verify that you have enough disk space [which I do] ,and that you have write privileges to the file system, then try again.) and nothing will work on thunderbird afterward.

Asked by Larry 1 year ago

Last reply by Wayne Mery 9 months ago

  • Archived

TB stops showing emails in all accounts

I open TB and everything is fine = about 6 accounts. At some point, all accounts stop showing emails in the right pane. The navigation pane still shows the email count in… (read more)

I open TB and everything is fine = about 6 accounts. At some point, all accounts stop showing emails in the right pane. The navigation pane still shows the email count in each account and folder. A message in the right pane says there is no emails to show. The only way to get it back is to close TB and restart it. What is happening and how to fix it????????? W11, TB 1.38.0.0 x64

Asked by ruggb 8 months ago

Last reply by ruggb 8 months ago

  • Solved

slow Thunderbird

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons … (read more)

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

Asked by Tim Hodgkinson 1 month ago

Answered by Tim Hodgkinson 1 month ago

  • Archived

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. I've rebooted, reinstalled, can't get it working. … (read more)

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I've rebooted, reinstalled, can't get it working.

Asked by Michael Rose 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved

firefox maxing out ram while idle in the background

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfect… (read more)

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfectly fine for years previous to now.

I dont have this issue when I'm actively using it, only when I tab away from it and specifically its not on screen. Once I tab back to firefox the ram usage immediately dips back down to normal. I have tried many things to try and solve this like doing a clean install of firefox, getting rid of extensions, clearing my browser cache, closing all other apps to verify it was just firefox, clearing my history, turning on hardware acceleration. Nothing seems to help, im really at a loss and I don't understand what changed besides it being updated in the past couple of months.

My computer is fairly heavy duty and I have 16gb of ddr4 ram that again was working perfectly fine to run firefox before these past couple of months. As a result of this issue however if left in the background for too long on accident firefox uses up all my idle ram and starts causing other programs to not be able to run and has even crashed my computer previously when trying to run a program like clip studio paint.

I have noticed that while running the firefox task manager there is definitely some difference in memory usage when i tab back in after letting it be in the background so I have attached screenshots of the regular usage while tabbed in and the captured usage when i tab back in.

Any possible solution is welcome because I really enjoy using firefox and i dont want to have to switch browsers unless absolutely necessary.

Asked by Gilligan 5 months ago

Answered by Gilligan 5 months ago

When I open a YouTube channel page Firefox lags and crashes

On my main desktop computer whenever I try to open a Channel page on YouTube, Firefox will start to lag and either tell me it is slowing down Firefox and I need to stop t… (read more)

On my main desktop computer whenever I try to open a Channel page on YouTube, Firefox will start to lag and either tell me it is slowing down Firefox and I need to stop the tab or just crash.

Sometimes after I refresh a random number of times, it will load the videos tab and then be fine on that channel. On other occasions it will never load the channel's Home page or Videos page and I have to close the tab because it won't load or change.

This only happens on my desktop computer. It it more likely to happen if the page has a home screen video.

Let me know what you think. Thanks

Asked by natewatson92 1 month ago

Last reply by natewatson92 1 month ago

Floating keypad in iOS 26

On a new tab in Firefox Focus for iOS 26, the floating keypad first appears, and once Dragged to bottom to make the full keypad, it glitches, erases what I wrote, and bri… (read more)

On a new tab in Firefox Focus for iOS 26, the floating keypad first appears, and once Dragged to bottom to make the full keypad, it glitches, erases what I wrote, and brings up floating keypad again. I know this is a beta and has bugs, this is just FYSA for iOS 26

Asked by braxtonsky 5 months ago

Last reply by finopitu05 4 months ago

  • Archived

memory usage

Is this a bug or config problem? Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not) Eve… (read more)

Is this a bug or config problem?

Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not)

Eventually it starts impacting the system using so much memory. I terminate the FF instance. Often. More often than not. There is a separate task still running and I get the "Firefox is still running" when I try to restart. I then kill the remaining FF task via the OS or the process monitor. Then FF restarts.

Is this an issue with addons (I am running very few - uBlock Orign, and Privacy Badger and Cookie AutoDelete. Are the only ones active most of the time) Or is it an actual bug with garbage collection, and tasks getting away? Or is it an OS issue?

Asked by DebraBk 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Solved
  • Archived

Firefox not loading any websites

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the … (read more)

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the History and also set "No proxy" but loading still fails.

Asked by Colin Bird 1 year ago

Answered by Colin Bird 1 year ago

  • Solved
  • Archived

High CPU useage when TB is out of focus

Hi, I'm on a fresh Windows and the CPU usage is waaaaay too big. When TB is out of focus, it uses about 10% of my CPU. This can go up to 15% when the window is active. … (read more)

Hi,

I'm on a fresh Windows and the CPU usage is waaaaay too big. When TB is out of focus, it uses about 10% of my CPU. This can go up to 15% when the window is active. It's not doing anything, not downloading or compacting or anything.

Thanks !

Asked by Tim 9 months ago

Answered by Tim 7 months ago

  • Archived

What are Local Folders

So this might be a very basic question, but I wanted to check with you all before I do something that maybe can't be undone. On the side pane of T-Bird there is a "Local… (read more)

So this might be a very basic question, but I wanted to check with you all before I do something that maybe can't be undone.

On the side pane of T-Bird there is a "Local Folders" folder. Is this folder a folder that is stored on my PC rather than somewhere in Thunderbird?

I have many archive folders for my mail going back a long time. They are quite large. Thunderbird has slowed down a lot, even when I compact folders. Can I move my archived folders (sorted by year) into "Local Folders" and will that improve Thunderbirds performance?

Thanks for your help and suggestions.

Bill

Asked by sales375 1 year ago

Last reply by DavidGG 1 year ago

  • Archived

Mails will not open in Mail-Window

Hi! When I click on an Email in the Email-list it will not open in the Mailwindow. Also it will not be marked as read. Same thing with doupleclicking the Mail. It will o… (read more)

Hi!

When I click on an Email in the Email-list it will not open in the Mailwindow. Also it will not be marked as read. Same thing with doupleclicking the Mail. It will open the Mail-Tab but it is empty and the Mail is still marked as not yet read. New Mails are downiaded and appear in the Maillist. I´m using Thunderbird 141.0 in Windows 11.

Help...!!! ;-)

Asked by m.preu 6 months ago

Last reply by Mapenzi 6 months ago

TB 142.0 Very Slow IMAP Updating

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download m… (read more)

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download my emails. When I go to the next email, it takes a couple of minutes to load it. I have had some issues with slow syncing before, but this is very bad. I note that the emails work fine on my phone. Also, this happens on my main Gmail hosted account, but also on my other Siteground hosted accounts. TB seems to be lost in some kind of loop when syncing.

Asked by Mark Lang 5 months ago

Last reply by La_Sombra 1 week ago