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  • Archived

Firefox crashes

Firefox crashes when I click on 'options', either from the 'tools' heading on the menu bar or from the 'open menu' button on the address bar. This occurs even when Firefo… (read more)

Firefox crashes when I click on 'options', either from the 'tools' heading on the menu bar or from the 'open menu' button on the address bar. This occurs even when Firefox is in safe mode. It also crashes when I attempt to attach a file to an email using the web based yahoo email from AT&T. Updating to the latest version of Firefox did not help. Uninstalling Firefox and re-installing the latest version did not help. Uninstalling Firefox and deleting the leftover files and folders after the uninstall the problem persists. (even the hidden C:\Documents and Settings\Glines\Local Settings\Application Data\Mozilla folder and the 'old Firefox data' folder) I have disabled all my installed add-ons and again the trouble persists.

Thank you for your time .

Asked by elglines 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (read more)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 5 years ago

Last reply by bluptcrzr 5 years ago

  • Archived

I am an IT professional and I am very annoyed with Firefox because video won't stay full screen on second monitor&have tried all posted solutions and none work.

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers.… (read more)

I stopped using Firefox a few years ago because it had too many bugs compared to some other browsers. I decided to try it again but I may go back to using other browsers. Besides the issue of video not staying full screen on my second second monitor, Firefox crashes a lot. I have wasted a lot of time trying the posted solutions in firefox support and looking on the net for a solution. Nothing works. It amazes me that Firefox still has this issue when other browsers don't.

Asked by BobLoug 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox crashes

Hi, I had some malware on my firefox, delta-home. I uninstalled and then reset firefox. When this didn't work I downloaded malwarebytes and went right through the add ons… (read more)

Hi,

I had some malware on my firefox, delta-home. I uninstalled and then reset firefox. When this didn't work I downloaded malwarebytes and went right through the add ons to remove any obvious problems. I then uninstalled, reinstalled and reset again.

After this the page would open but every time I start up it would freeze and not respond. When I tried to reset it would crash. Here are the crash reports: Report ID Date Submitted bp-0154ff76-a208-426b-a407-bce4f2141121 21/11/2014 8:54 PM bp-bb568c90-601b-4eee-b1e0-01a572141121 21/11/2014 8:46 PM bp-c5584de9-471a-4f21-b825-b3f6a2141121 21/11/2014 8:05 PM

I have gone through all the basic trouble shooting for crashes and firefox not responding; updates, viruses, re-installs, safe mode, PAC, creating a new place history, checking restore sessions.

None have worked. I have been at this for 5 hours and am still unable to come up with any solution. If anyone can help. I would appreciate it greatly.

Asked by HopeHorrocks 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

After upgrading my Mac to Yosemite, Firefox crashes. I can't open it. Reinstalling or starting in safe mode doesn't help. Can this be fixed or will an update be sent to f… (read more)

After upgrading my Mac to Yosemite, Firefox crashes. I can't open it. Reinstalling or starting in safe mode doesn't help. Can this be fixed or will an update be sent to fix? Least of all, for a temporary fix I need to be able to get to my Firefix bookmarks so I can put them on another browser. Is there another way to read them? A lot of those links are important and I need access to them. Thanks.

Asked by Srichter22 5 years ago

Last reply by user669794 5 years ago

  • Archived

After restore , uninstall, and reinstall, firefox still crashes on startup on Mac

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen fir… (read more)

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen firefox. the main page came up and then crashed. I tried again and it crashed again. I opened in safe mode, and it crashed. I uninstalled from the app folder, opened opera to download and reinstall, and it still crashed. That was two days ago. I cleaned everything off the computer related to firefox in the spotlight search, and uninstalled and reinstalled. It opened for a little longer, and crashed again.

AdapterDeviceID: 0x 863 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1 BuildID: 20141113143407 CrashTime: 1416511016 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1416177811 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 167372 StartupTime: 1416510925 Theme: classic/1.0 Throttleable: 1 URL: about:home Vendor: Mozilla Version: 33.1.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cytrus 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes whenever I try to upload/attach a file or download a file

Similar problem happens with skype so I'm guessing the problem isnt firefox specific Here is one of my many crash reports: https://crash-stats.mozilla.com/report/index/b9… (read more)

Similar problem happens with skype so I'm guessing the problem isnt firefox specific

Here is one of my many crash reports: https://crash-stats.mozilla.com/report/index/b9af0e2d-14b0-4253-a870-097c62141122

Asked by someoneboring 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes when i go on DeviantArt

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it … (read more)

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it didn't help. How can i fix it?

Last crash report: https://crash-stats.mozilla.com/report/index/3c103d25-3f67-4ced-ad67-1c4f52141202

Asked by Villionic 5 years ago

Last reply by cor-el 5 years ago

  • Archived

when a password is saved it should be sent to my mail because when OS or Firefox crashes I lose all my password saved by your browser

I like firefox and I use it as my favorite browser. When my Operating system crashes or browser crashes, I am losing my saved passwords which is creating me a lot of trou… (read more)

I like firefox and I use it as my favorite browser. When my Operating system crashes or browser crashes, I am losing my saved passwords which is creating me a lot of trouble. So, whenever a password is saved, I like firefox to generate amail for me stating URL, username and password. Kindly add this feature immediately and save people like me

Asked by subymn 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Hi, Firefox crashes about 4 times a day. Here are the crash details: AdapterDeviceID: 0x041e AdapterDriverVersion: 10.18.10.3412 AdapterSubsysID: 06221028 AdapterVendorI… (read more)

Hi, Firefox crashes about 4 times a day. Here are the crash details: AdapterDeviceID: 0x041e AdapterDriverVersion: 10.18.10.3412 AdapterSubsysID: 06221028 AdapterVendorID: 0x8086 Add-ons: showpassword%40pratikpoddar:1.7,%7B2e17e2b2-b8d4-4a67-8d7b-fafa6cc9d1d0%7D:1.2.7.0,service%40touchpdf.com:1.17,SkipScreen%40SkipScreen:0.7.2,%7B5F590AA2-1221-4113-A6F4-A4BB62414FAC%7D:0.45.8.20130519.3,%7B6e84150a-d526-41f1-a480-a67d3fed910d%7D:1.5.6,%7BF8A55C97-3DB6-4961-A81D-0DE0080E53CB%7D:1.0.7,%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D:5.9.1,%7B9EB34849-81D3-4841-939D-666D522B889A%7D:1.5.7.158,LogMeInClient%40logmein.com:1.0.0.1091,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.6.1,%7B0545b830-f0aa-4d7e-8820-50a4629a56fe%7D:25.5,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:34.0,officelaunch%40microsoft.com:1.0,%7B7affbfae-c4e2-4915-8c0f-00fa3ec610a1%7D:5.74.1.10244,%7B82AF8DCA-6DE9-405D-BD5E-43525BDAD38A%7D:7.3.16540.9015 AvailablePageFile: 6247395328 AvailablePhysicalMemory: 925745152 AvailableVirtualMemory: 155414528 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 82182144 BreakpadReserveSize: 41943040 BuildID: 20141125180439 CrashTime: 1418074426 EMCheckCompatibility: true Email: alan.segal@segallawoffice.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1417620982 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x041e, AdapterSubsysID: 06221028, AdapterDriverVersion: 10.18.10.3412 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ OOMAllocationSize: 12288 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 10005 StartupTime: 1418064779 SystemMemoryUsePercentage: 89 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 17003790336 TotalPhysicalMemory: 8502849536 TotalVirtualMemory: 4294836224 URL: http://www.boston.com/ Vendor: Mozilla Version: 34.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Please help. Alan

Asked by alansegal 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

My firefox has been crashing about 10 times day for about 6 months now. I've updated everything in my computer and all the firefox add ons. I've even updated to Windows 8… (read more)

My firefox has been crashing about 10 times day for about 6 months now. I've updated everything in my computer and all the firefox add ons. I've even updated to Windows 8.1 from Windows 7 and still the same problem. I'm starting to think its a hardware issue. I've even tried using Chrome. I'm still having the same problem and get the "aw snap" when browsing. The only plug in I have is Adblocker. The the extensions are Shockwave, shockwave for director, Adobe acrobat, and OpenH264 video codec by Cinsco. I've updated everything. Reinstalled everything and now started to buy new hardware. Recently put Windows 8 on a brand new hard drive and still having the same problem. I'm almost considering buying another motherboard. I have my crash dump file that I can send if anyone can help.

Asked by mymeister4you 5 years ago

Last reply by FredMcD 5 years ago