So, about a year ago I upgraded from my rock-solid, uncrashable 5.whatever to whatever the current version was at the time, due to websites not allowing me to pay bills. … (read more)
So, about a year ago I upgraded from my rock-solid, uncrashable 5.whatever to whatever the current version was at the time, due to websites not allowing me to pay bills. Then the crashing started. The first couple times, I blew it off, but it was happening almost daily, which was a real problem, so I started allowing firefox to submit crash reports, including my email address, thinking that I'd get a little note telling me I'd screwed something up or the version was buggy or some such, but to date I've yet to receive so much as even a boilerplate gladhand telling me that my problems are due to this or that, or that they got the report. Has anyone ever gotten any assistance from mozilla support this way, or is this the only way to (hopefully) get acknowledgement of issues? Enclosed is a screenshot of the about:crashes page with a list of most of the submitted reports.
I really have enjoyed firefox as a browser, but crashes are a hassle which I don't need, and I really don't want to invest time in learning a new browser. Suggestions?
edit: Evidently, a png image of a list of a couple hundred crash reports doesn't want to be accepted. Said image can be viewed here: http://s1160.photobucket.com/user/unfulfilled17/media/Firefox%20Crash%20Reports.png.html