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  • Archived

Tab crashes whenever I attempt to log into eBay

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, … (read more)

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, going back at least six months. I have no problem logging in when using Chrome or Safari, but overall I don't like either of those browsers nearly as much as Firefox. PLEASE PLEASE PLEASE help me figure out why this is happening and let me know how it can be fixed!

Asked by AustinPowers007 1 year ago

Last reply by AustinPowers007 1 year ago

  • Archived

Private Browsing data still in memory while Crash Reporter is open?

Just had a session crash on me, still got the Crash Reporter open. It was a session with a Private Window open, in which I was doing most of my work. Six months, that is,… (read more)

Just had a session crash on me, still got the Crash Reporter open. It was a session with a Private Window open, in which I was doing most of my work. Six months, that is, of work and reading. I'm aware of the general irretrievability of private browsing sessions, but it seems a good idea to be very certain and exhaust the possibilities before I unpause my meltdown.

Like I said, the Crash Reporter is still open. Looking at it now. With the language suggesting to me that as long as I leave it open, Firefox hasn't quit or restarted in "full", to my understanding—that the session is still extant in some way. With the checkbox 'Include the address of the page I was on' too... Well, the page I was on was in a Private Window all right. Unless there's a loophole not noted in the Reporter that it can't/doesn't retrieve addresses from private browsing, or that it automatically substitutes the last non-private address, etc.... Then this means the information still exists, doesn't it? Crash be damned? Right now, at least as long as the reporter is open... The implication to me is at least that one bit of information is not completely lost. And if that's not lost, then maybe the other pages in the tab aren't lost yet either. Or all the other tabs in the window. Or the copious notes I'd been maintaining in the address bar's history.

Not that I think there's somehow a quick fix/retrieval possible, but if there's anything at all possible here, I'll try and do it. Regardless if it goes far beyond what can managed through Firefox normally. Private Browsing data is stored in memory, right? So if my surmise that the data has not actually been flushed from memory yet is correct, isn't there something radical I can do to freeze or dump the current state of my memory? Maybe the entire state of my system even, such that the data can be analyzed/retrieved at a later time? Whether it requires a technical touch and mastery leaps and bounds above my current literacy, or if it would need to undergo some drawn-out, folding@home-esque process to be decompiled and analyzable... Literally, if something is possible in this situation where I at least think the data still exists and is calling back or accessible to the Firefox application in some form, I need to consider it.

I'm running Windows 10 and Firefox 74 (again, tells you how long it's been since I restared Firefox). Anyone who can potentially assist or help guide me through this little Armageddon, you have no idea how much your help would be appreciated. Conversely, if you know for a fact that the tiny shred of hope I'm clinging to per my conjecture about the Crash Reporter and the current state of my Firefox is wrong... Then fire away, it's a bullet I guess I'll be biting.

Asked by OMT 1 year ago

Last reply by OMT 1 year ago

Firefox crashing on startup

Hi, My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tabs… (read more)

Hi,

My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tabs open, but I'm not 100% sure. I tried refreshing Firefox, but the problem is that attempting to refresh loses all my tabs with no way of getting them back. I've tried refreshing previously, and afterwards I would get the option to choose which tabs/windows I would like to restore, but now I'm not getting that option so I'm forced to see if there's any other solutions. I haven't lost any of my previous data after trying to refresh once, since it's saved in the profile in the "Old Firefox Data" folder, but I just want to see if there's any solution that won't require me to start fresh.

I've submitted a crash report through Firefox, the report ID is: bp-dd3d8911-2bc3-4471-a0b3-1f1a60220404

Please let me know if you can help or if there's any other information you need. Thank you!

Asked by vaheabgaryan 4 months ago

Last reply by FredMcD 4 months ago

Constant crashes when syncing enabled on Firefox app for iOS

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It a… (read more)

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It appears to be occurring when sync is enabled - when I have it disabled I don’t experience any crashes, or at least so infrequently that I don’t notice it. While syncing is enabled however it crashes no matter what I am doing at the time, and as frequently as every couple minutes. The version in settings is Firefox daylight 102.1. I have uninstalled and reinstalled a couple times but the issues persists.

Asked by Conner 3 weeks ago

Last reply by rschletty 2 days ago

  • Solved
  • Archived

Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 1 year ago

Answered by beta-tester 1 year ago

Hulu & YouTube

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me.… (read more)

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

Asked by justinomarsmith 3 months ago

Last reply by FredMcD 3 months ago

Dark mode

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mod… (read more)

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mode all the time. And I keep have to switch from dark to light over and over again to fix it to fix other pages that are normally dark.

Asked by Brian Davis 3 months ago

Last reply by megamorphg 3 weeks ago

  • Archived

Firefox crashing and unable to open start menu

Hi there, Firefox suddenly crashed on my laptop earlier today, I sent an error report and tried to reopen Firefox but it crashed again straight away. When I try to open t… (read more)

Hi there,

Firefox suddenly crashed on my laptop earlier today, I sent an error report and tried to reopen Firefox but it crashed again straight away. When I try to open the Start menu it does not respond, same with when I try to open Microsoft Edge. If I try to open Settings the box will open but then immediately crash. I can open Documents, File Explorer, Word and Acrobat, they seem to be unaffected. I have tried turning off and on and restarting with no success. I can open Firefox in safe mode but if I then try to open a new page it crashes. I've run a Norton check and no viruses were detected.

I followed the instructions for finding submitted Crash Reports and the Crash ID is bp-a4997142-2eba-4cbd-ba43-b64f80200907.

I was just using the laptop for work using sites I commonly use. I did download a new version of iTunes and iCloud this morning, not sure if this would have affected it.

I'd be grateful if anyone can help me or provide any advice.

Thanks

Asked by alana.okane 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes all the time - tried refresh, safe mode, disabling hw acceleration. Reinstalled multiple times including earlier version.

Have tried just about everything (i think) as i have read in the other support posts. When i boot my computer and try firefox, it loads for a second and then crashes ask… (read more)

Have tried just about everything (i think) as i have read in the other support posts. When i boot my computer and try firefox, it loads for a second and then crashes asking to send the crash report and to restore the tab. I click yes and it crashes again with the same window. Sometimes if i reboot it all of a sudden works. But literally everyday when i log on for the first time it crashes, then i reboot and sometimes it crashes, and then sometimes on the second reboot it just works somehow. I have tried installing earlier versions, refreshing firefox, starting in safe mode etc.

Here are a few of the crash IDs that were submitted successfully (others failed to submit). Thanks for your help.

bp-184c9810-753f-4c95-8ab9-7bdbf0201123 bp-9dd6128c-efde-48d2-8a60-cca8b0201123 bp-838ee5a6-c78d-441d-a830-78be20201123 bp-cad59347-bdef-48a8-9965-742960201123

Asked by dan.kline 1 year ago

Last reply by FredMcD 1 year ago

  • Locked
  • Archived

Browser crashes at startup

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoot… (read more)

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

Asked by santhanooz 1 year ago

Last reply by AliceWyman 1 year ago

  • Solved

Password Button No Longer Showing Up?

This has only just started happening, and I’m certain there wasn’t an iOS update. Whenever I go to a login page, the passwords button that used to appear above the keybo… (read more)

This has only just started happening, and I’m certain there wasn’t an iOS update.

Whenever I go to a login page, the passwords button that used to appear above the keyboard no longer appears.

I’m running Firefox Daylight 99.3 (9185) and iOS 15.4.1 (19E258).

Anyone else having this issue?

Asked by coreyhunt 3 months ago

Answered by Infinity__ 3 months ago

  • Solved

Firefox hängt sich nach einigen Sekunden komplett auf

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann … (read more)

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann wird mir das Firefox Logo ein paar Sekunden angezeigt und dann wird die eigentliche Webseite geladen die vorher sich aufgehängt hat. Bitte beheben.

Asked by michidielmann 1 month ago

Answered by Paul 1 month ago

App keeps crashing when I first open it

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if… (read more)

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if I switch to a different app and return, the process repeats.

Asked by Vespirey 1 month ago

Last reply by notice2 2 weeks ago

Cannot access websites

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com This is a website that works on every other browser and I had no problem usin… (read more)

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com

This is a website that works on every other browser and I had no problem using last year using firefox. At some point one of the updates (likely in 2022) has produced this error.

How can I fix this to access the website?

Asked by msfeeney2 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

  • Archived

Fairly regular crash, unable to restart (even in safe-mode) post-crash without reboot

I'm experiencing relatively frequent crashes of Firefox under Ubuntu Focal (approximately daily). The rather frustrating aspect is that, after the crash, Firefox immediat… (read more)

I'm experiencing relatively frequent crashes of Firefox under Ubuntu Focal (approximately daily). The rather frustrating aspect is that, after the crash, Firefox immediately crashes when attempting to restart (either from the crash reporter dialog, or separately after quitting and attempting to launch it again). Re-launching in safe-mode also crashes immediately. However, after rebooting the machine, Firefox is absolutely fine once more (until the next time) which suggests to me there's "some state" left lying around somewhere preventing the restart (and perhaps related to the crash itself).

Here's the IDs of a couple of the safe-mode crashes, from attempted restarts (I figure those are most useful in cutting out the potential cruft; for reference, the non-safe-mode crashes appear to be at the exact same location):

bp-1c86b7c1-de6f-4153-b120-3ac320200814 bp-14a13b2b-6c6d-4d67-982d-132da0200814

Nothing comes up in the Correlations section of the report, and a search of the signature doesn't seem to turn up much relevant. Frankly, if I could just figure out how to get the browser restarted without rebooting the whole machine, that'd be a big step forward for me :)

Many thanks for any attention people can give this,

Dave.

Asked by Dave Jones 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Crashing..

Hi. Firefox browser crashing and taking my computer down :-( On my privet computer (Win7) can i see when i open up the firefox sitting, the ram of the computer going from… (read more)

Hi. Firefox browser crashing and taking my computer down :-( On my privet computer (Win7) can i see when i open up the firefox sitting, the ram of the computer going from less than 50% up to 99% (12GB-Ram) used. I can not see what here on my working (Win10) computer, but same problem..

In general i like firefox, but this kind of problem, that the Firefox taking my computer down, i can't live with.

What will i do?

Best regards. Peter Duer

Asked by pd13 1 year ago

Last reply by FredMcD 1 year ago