All Products Support Forum

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

On my computer, I started using a VPN and I accessed a website like Avast.com (clicked OK on their cookie privacy policy) with Mozilla Firefox after forgetting to clear my past cookies and browsing data (from before using the VPN). Could that website or Avast.com (website server) have been able to track/obtain my real IP info or location through my browser's cookies/previous browsing data (from prior, different websites that I accessed)?

Please excuse my carelessness and ignorance. I am new to this. I don't know much about computers and the internet.

I am receiving an error message that I don't know how to fix and it says "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

I don't recall changing anything in settings.

Please help fix this problem. As I was trying to access my account on Chewy.com, This message pops up: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I am hoping someone can tell me how to fix this.

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?