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  • Archived

it keeps coming up that firefox has blocked the page from showing...then i have to click on "allow" it just started doing this...how do i stop it??

almost every time i go to a page (ebay, google,etc) it keeps coming up the firefox has blocked this page from showing...then i have to click on "allow"...and it goes thru… (read more)

almost every time i go to a page (ebay, google,etc) it keeps coming up the firefox has blocked this page from showing...then i have to click on "allow"...and it goes thru ok. it just started doing this...how do i stop it? thanks also my laptop is VERY slow...

Asked by nupeedog3 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Unable to connect to secure website

Since upgrading to Win10, I can no longer sign into Amazon or several https websites. I've checked all the usual stuff and nothing works. What could be causing this? … (read more)

Since upgrading to Win10, I can no longer sign into Amazon or several https websites. I've checked all the usual stuff and nothing works. What could be causing this?

Asked by erikwi 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox not letting go in websites!!!

If my brother trys to go in facebook, roblox, google. It just blocks. Says its dangerous. This is problem. my old computer what has firefox can acess websites. Can you H… (read more)

If my brother trys to go in facebook, roblox, google. It just blocks. Says its dangerous. This is problem. my old computer what has firefox can acess websites. Can you Help?

Asked by MegaHello 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox fails https with vpn

I'm using F-secure Freedom for my VPN. I noticed that Firefox (only Firefox) cannot connect to any httpS sites as it tells me the certificate for any site (Google for ex… (read more)

I'm using F-secure Freedom for my VPN. I noticed that Firefox (only Firefox) cannot connect to any httpS sites as it tells me the certificate for any site (Google for example) is invalid.

Changing the proxy settings within Firefox does not help. Doesn't matter if I use current, beta, or developer build either.

Asked by SociallyUncensored 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

I'm tired of not getting to the sites I want to get to

I'm trying to get to https://mail.gmail.com And your program is completely blocking me. I can't even and go add an exception for the server because it says it can't find … (read more)

I'm trying to get to https://mail.gmail.com

And your program is completely blocking me. I can't even and go add an exception for the server because it says it can't find the certificate. I don't care if you can't find the certificate. I guess I'll IE or chrome for this. Unfortunate, Firefox used to be my favorite.

Personally, I much prefer how IE says, I can't validate the certificate, continue (not recommended) or leave the site. Your program only blocks and doesn't give an option to proceed. even with Fiddler installed I can't identify what site it's tryig to get the certificate from. So, your dialog is useless to me.

Also, other secure websites are giving me problems your program.

Asked by nottocd 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

why is firefox suddenly stopping a web site I've been using for months

For months I've been using Youpic.com and all of a sudden you tell me it's not authentic? Why ?? I've never had a problem with it!! It's my computer I should be able to… (read more)

For months I've been using Youpic.com and all of a sudden you tell me it's not authentic? Why ?? I've never had a problem with it!! It's my computer I should be able to log into or go to any site I want!!

Asked by michmelle 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

frequently will not load web pages

Dear Firefox Support: Your last to version updates have been horrible. I frequently click on wen pages in my favorites and immediately get "Page Can Not be Loaded". You… (read more)

Dear Firefox Support:

Your last to version updates have been horrible. I frequently click on wen pages in my favorites and immediately get "Page Can Not be Loaded". Your web browser did not do this before your last 2 or 3 browser updates. Can you please get this fixed ASAP.

Thank you sincerely for your time.

With kind regards,

Lloyd Peters

Grove City, OH 43123 614-900-1627

Asked by perfect-pc-oh 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

why does youtube.com not load?

When I try to go to youtube.com i get a message saying it is an untrusted connection. Does anyone have any Idea why? OR how to fix it? … (read more)

When I try to go to youtube.com i get a message saying it is an untrusted connection. Does anyone have any Idea why? OR how to fix it?

Asked by moranb 4 years ago

Last reply by cor-el 4 years ago

  • Archived

SSL certificate expired -- "I know the risk" is not an option. How do I access the site?

I got the "This Connection is Untrusted" error on a website I use daily. In the past, there have been 2 options at the bottom of the page -- "Get me out of here" and "I … (read more)

I got the "This Connection is Untrusted" error on a website I use daily. In the past, there have been 2 options at the bottom of the page -- "Get me out of here" and "I know the risk". Choosing "I know the risk" lets you access the sight, but it is no longer an option. How do I access sites with expired certificates? I need to work daily with several NYS websites that have expired certificates.

Asked by MEH1 4 years ago

Last reply by Mark Schmidt 4 years ago

  • Archived

You blocked UnitedHealthCare.com, this is a secure site. I need this for my work. I will have to change browsers now.

I am a medical insurance biller. I downloaded Windows 8, and Mozilla Firefox so that I could use United Healthcare Authorizations because they stopped allowing use on Go… (read more)

I am a medical insurance biller. I downloaded Windows 8, and Mozilla Firefox so that I could use United Healthcare Authorizations because they stopped allowing use on Google Chrome. I tried to get on the site, and the message I received was:

"An error occurred during a connection to saml2.radiologynotifications.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."  

When I looked this up, it said that your site said this was a malicious site and blocked it. This is a secure site. And I need this site for my work. I have been doing this for 15 years, and If I cannot use this I will be forced to use another browser.

Can you please help me?

Asked by Mightyhunter 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Since upgrade to 41.0.1 for Mac OSX, I've been getting "untrusted connection" for many sites including Mozilla.

Recently upgraded to Firefox 41.0.1 for the Mac OSX (10.6.8) and I now get the "This Connection is Untrusted on many sites... including Mozilla, Facebook and many others.… (read more)

Recently upgraded to Firefox 41.0.1 for the Mac OSX (10.6.8) and I now get the "This Connection is Untrusted on many sites... including Mozilla, Facebook and many others. Have tried a Firefox "Refresh" and rebooted my system several times.

Asked by ricsweb 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Secure Connection Failed after updating to wildcard security certificate

I run ecommerce site, which was using standard ‘Positive SSL’ using the following SSLCipherSuite ALL:!ADH:+HIGH:+MEDIUM:+SSLv2:+EXP. I’ve not had a problem with Firefox u… (read more)

I run ecommerce site, which was using standard ‘Positive SSL’ using the following SSLCipherSuite ALL:!ADH:+HIGH:+MEDIUM:+SSLv2:+EXP.

I’ve not had a problem with Firefox users accessing the site, but today, I removed the Positive SSL cert and replaced it with a ‘Positive Wildcard SSL’

The site is fine with other browsers but when testing on Firefox (no other changes made) I get the following error: --- Secure Connection Failed An error occurred during a connection to www.sussexcookers.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. --- Now I’m obviously the site owner – and I suspect I will be contacted by my users shortly! So I want to address this problem for them. So any help is appreciated!

Now I concluded that – after performing clean install of Firefox on test machine, that the problem is related to SSLCipherSuite, I tried implementing a number of CipherSuites which corrected the problem on test machine, but doesn’t fix the problem for customers who have already visited the site and are returning. The problem is still present on my main development machine and second test machine I use. I’m currently running the following CipherSuite as specified by the Wiki: https://wiki.mozilla.org/Security/Server_Side_TLS ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:DHE-DSS-AES128-GCM-SHA256:kEDH+AESGCM:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES256-SHA:ECDHE-ECDSA-AES256-SHA:DHE-RSA-AES128-SHA256:DHE-RSA-AES128-SHA:DHE-DSS-AES128-SHA256:DHE-RSA-AES256-SHA256:DHE-DSS-AES256-SHA:DHE-RSA-AES256-SHA:ECDHE-RSA-DES-CBC3-SHA:ECDHE-ECDSA-DES-CBC3-SHA:AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-SHA256:AES256-SHA256:AES128-SHA:AES256-SHA:AES:CAMELLIA:DES-CBC3-SHA:!aNULL:!eNULL:!EXPORT:!DES:!RC4:!MD5:!PSK:!aECDH:!EDH-DSS-DES-CBC3-SHA:!EDH-RSA-DES-CBC3-SHA:!KRB5-DES-CBC3-SHA

Is this a bug or is there setting I need to change to address this problem. At the moment I fear that anyone who as viewed my site in Firefox prior the certificate change won’t be able to view the site with the new certificate unless they re-install Firefox or rinse the certificate database. Which is not viable steps for my average customer.

Any help or advice would be super appreciated thanks!

Asked by DJGandalf 4 years ago

Last reply by cor-el 4 years ago

  • Archived

401 Authorization Required error encountered when login through secure connection. Certificates are up to date. Please help.

I need to login to my website through a secure connection. Certificates installed worked fine previously and are up to date. Now, Firefox show '401 Authorization Required… (read more)

I need to login to my website through a secure connection. Certificates installed worked fine previously and are up to date. Now, Firefox show '401 Authorization Required' message instead login page. Please help.

Asked by nadj 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

When get "Secure Connection Failed", is the connection secure on the Retry, Resend, next try?

I have this problem with all browsers, but use Firefox most always. I ask to be sure that the connection is secure when banking and other sensitive financial stuff. I ge… (read more)

I have this problem with all browsers, but use Firefox most always.

I ask to be sure that the connection is secure when banking and other sensitive financial stuff.

I get connection failures on secure and unsecured pages, but it connects practically always on the second try, ie, Retry, Resend.

Is the successful Retry, Resend, the second attempt, a guaranteed secure connection?

Thank you for your time and help.

Marty

Ps, if you also know of a fix, that'd be awesome! Thanks.

Asked by martMozFf 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox keeps suddenly blocking sites as unsafe, Google, BA, Amazon

Firefox security symbol, Policeman whistling, suddenly appears when using Google, British Airways, amazon web site and others, and then blocks all further access to that … (read more)

Firefox security symbol, Policeman whistling, suddenly appears when using Google, British Airways, amazon web site and others, and then blocks all further access to that site. Moving to another PC/ laptop gets the same result. Eventually it will clear, and allow access again, but often that is after blocking something important like a transaction.

Most frequently does this with Google as I use that to access other sites but happens fairly regularly on the other sites. there seems to be no way of clearing this, apart from using Internet Explorer instead. this started about 6 months ago, and has now become more frequent. I was told initially it was due to a faulty upgrade by Firefox, and indeed it seemed to go away after a rapid revised upgrade was issued. But it has now come back again with a vengeance.

Asked by crookstonjohn 4 years ago

Last reply by cor-el 4 years ago

  • Archived

cannoy connect to Paypal from my Ebay page or any other way. Message says it is an insecure site. This happens on both my computers. Whay is the solution?

Each time I try connect to the my Paypal account, either by using the link on my Ebay page, or by typing the Paypal web address into the Url search field, or selecting Pa… (read more)

Each time I try connect to the my Paypal account, either by using the link on my Ebay page, or by typing the Paypal web address into the Url search field, or selecting Paypal from Google search results - each time a warning comes up that it is an untrusted site. What gives? This has never been a problem in the past, but it is a year or more since I use either Paypal or Ebay, if that has any bearing on the problem.

Does anyone have any ideas what is amiss, and can they offer any solution?

Thanks

Asked by cavinggorilla2 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why do I keep getting an error message regarding the authenticity of Firefox invalid certificate?

For the past couple of weeks, I keep getting error messages stating that "Cannot guarantee authenticity of the domain to which encrypted connection is established." Appli… (read more)

For the past couple of weeks, I keep getting error messages stating that "Cannot guarantee authenticity of the domain to which encrypted connection is established." Application: Firefox URL: apis.google.com Reason: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded.

How do I fix this?

Thanks.

Asked by lizardkings13 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

the most recent version is unusable again with google and microsoft mail and other application sites.

The previous version of firefox fixed a lot of stuff for me. I updated to the recent one and I am back to square one. All google services come up with an illegal certific… (read more)

The previous version of firefox fixed a lot of stuff for me. I updated to the recent one and I am back to square one. All google services come up with an illegal certificate error that can be bypassed, as do many other web sites. This happened also in the version before lats and rendered firefox unusable. It is also very very slow with Microsoft Live / Hotmail online Email application and keeps reporting a looping script error. Firefox consumes enormous ammounts of cpu and memory in these cases and cases my computer to severly overheat. This is really back to the state before the previous version and is quite frustrating.

Asked by JamieMarshall 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

bookmarks are missing after firefox update and untrusted web site

Hi updated firefox because it was slow to start and my bookmarks are missing .tried everything on firefox how to but still cant get them back also it keep saying that all… (read more)

Hi updated firefox because it was slow to start and my bookmarks are missing .tried everything on firefox how to but still cant get them back also it keep saying that all web site are untrusted and that should leave.

Asked by paulsparry 4 years ago

Last reply by FredMcD 4 years ago